I wanted to take a moment to share some feedback from my visit this evening. First and foremost, I…read morewant to recognize Alexis, who was absolutely amazing. She was attentive, kind, and handled everything with such professionalism despite clearly being given a lot of responsibility. She truly stood out and made our experience better. I did notice that she was responsible for distributing food, handing out sodas and waters, and assisting guests all at once. It seemed like she was being pulled in many directions while other staff were not stepping in to support her. From a guest perspective, it felt like a missed opportunity -- not only for efficiency and service flow, but also for her personally. Alexis has the personality and skill set of a strong bartender, and it seemed like she wasn't being utilized in a way that allows her (or the business) to maximize her strengths or earning potential. She was essentially serving waters and sodas while having the ability to provide full bar service, which would benefit both her and the establishment. My intention in sharing this is truly positive. Alexis is a fantastic employee and clearly cares about the guests and the establishment. Supporting team members like her and ensuring responsibilities are balanced among staff would likely improve both customer experience and employee satisfaction. Thank you for taking the time to read this. I appreciate the effort that goes into running a busy place like yours and wanted to share feedback that I hope is helpful.

I forgot to take pictures!! What a fun place to stay cool under Bakersfield 100° plus degree heat…read more . Best place to book a lane is through the bowlero call center, they will send you a link for payment, and BOOM ! YOU'RE officially booked for a bowling lane! Customer service was on point ... the server checked on us on a regular. They even have a little arcade to distract you while waiting for your turn to bowl. They have a pretty decent looking bar and some delectable bar foods. Pizza, fries, I think I even saw mozzarella sticks on the menu. My kids and their friends had fun... so we will definitely be coming back for another round of bowling soon! Thanks so much Bowlero!!!!

This review is long overdue! Back in April my family and I were in Tehachapi for a celebration of…read morelife. A very large group of us came here one evening to eat, drink, and play, and we all absolutely loved it here. The wait staff was so accommodating and even let us have a very large amount of split tabs which I know is annoying but so helpful with such a large group. There were tons of games for the younger kids. Delicious cocktails and food. And bowling to end the night was a blast. Very impressed by this place and wish we had one in my hometown!

First and foremost, I want to emphasize that the waitstaff here is absolutely amazing. They work…read morehard, provide great service, and are always a highlight of visiting. Unfortunately, that is where the positives end. The management is awful, and the lane maintenance is completely subpar. Between my son and I, we have had multiple bowling balls severely damaged by these lanes. One of my balls has suffered damage so extensive that it required a full resurface on four different occasions. Even worse, both of us have brought in brand-new balls, only to have them gouged and damaged on day one of hitting the lanes. Whenever an incident happens, they will address the immediate mechanical issue, but they completely neglect to maintain the lanes to prevent it from happening again. It has become such a frustrating cycle that I actually dropped out of my league. I refuse to pay their high prices just to risk destroying my equipment week after week. Through all of this, management has never once reached out to apologize or rectify the situation. I know it's become such a widespread issue that they recently started fixing ball damage in-house, but frankly, I'd much rather pay out of pocket to take my gear to my trusted pro shop so I know the repairs are done correctly. If you care about your bowling equipment, I highly recommend taking your business elsewhere.

Food was great. New BBQ ranch salad dressing!…read moreZachary provided amazing service. The day was so much fun

The food is okay. It's just unseasoned buffet food…read more The service... what service? lol Employees just stand around until you ask them something, and most of the time they say they can't help or don't know. And if you have a timed ride card, your time is still going down while you wait for staff to slowly walk over and turn the machine on. That wait can easily be 5-10 minutes, which is really frustrating.

This was my first time to this location. The layout of the restaurant is great, love me a good…read morecompartmentalized place. We came in for lunch and were tended to quickly by the waitress. Lots of choices on the menu. Our group of 6 mainly ordered wings, I ordered the blackened pasta and another the kids sliders. First off, portions are MASSIVE! So that's a plus. Everyone seemed to enjoy their wings, I however didn't really care for the pasta. It was very salty. We don't play games or anything, so I can't speak on that, but restaurant is clean and very spacious.

Paid for bowling and dinner, but ended up leaving hungry and spending even more elsewhere…read more We came in with our child and fiancé, paid $80 for a bowling lane for 2 hours, and expected to enjoy a fun family night that included bowling and dinner. Instead, we ended up leaving early despite our game still having over a half hour left, going to BJ's (great experience and customer service) to eat, and spending almost double what we had planned because we received no service at all during our time here. When we first arrived, our waitress brought us three waters at 7:30 when our lane time started, but after that we were completely forgotten. About 35 minutes into our bowling time, we still had not been greeted to order food or drinks, even though we saw our waitress repeatedly walking back and forth servicing the same three lanes on the far left servicing the same men over and over. I eventually had to walk up to the bar myself to order drinks because no one had come to our lane. Bartender was great and attentive, and took my drink order right away. When I returned, I asked a busser walking by if we could get a waitress and was told, "I'll go find her." She later came back and said she couldn't find her but thought someone else would help us. However, both employees continued taking care of the same lanes and never came over to check on us. Again, I asked the lady that helped us check into our bowling lane if we can please get a waitress to put a food order in with. She never came. I once again had to walk to the bar myself to order more drinks because our child was thirsty and we still had not had anyone come take our order. As I was walking back to our lane with two sodas and a drink in my hands, the same employee that assisted with check us in to bowling asked, "She hasn't come to take your order?" I said no, and she responded, "Oh, sorry," before i walked over to our lane. By that point, we had already been there for an hour and 25 minutes and had received absolutely no service beyond the original waters. Not once, if there was cameras will they see the waitress or waitor make it even close to our lane. Not once did a waitress come to lane 1 to take our order or check if we needed anything. I spoke with the manager and explained everything because our child's experience was ruined. We booked two hours to bowl, have fun, and enjoy a family night, but our child was hungry and by the time anyone finally came over, our bowling time was almost over. The manager offered an appetizer or brownie, but at that point it was too late. This is actually the third time we have had issues receiving any kind of service while booking a bowling lane at this location. I completely understand that busy nights, short staffing, weekends, or holidays can make things difficult, but this was a quiet Wednesday night and the location was not busy. There was no reason we should have been ignored the entire time. I gave this place the benefit of the doubt the first two times, but after the exact same issue happening repeatedly, I can understand why the reviews for this location are so poor. Spending this much money for a family experience and leaving disappointed every single time is extremely frustrating. Unfortunately, we have learned our lesson and will not be returning.

Stopped by with the kids! JESSE helped me out on the floor (he was awesome) and our waiter Isaiah…read moreTop service! Our busser Jonathan quick and so friendly! Would def recomend!

Came here for a family evening the first server we had she was amazing on it and made sure we were…read moreok every 10-15 min she checked on us. Andrea was her name. Not going to lie the lemon pepper boneless chicken and fries were so salty will run your blood pressure through the roof. So as we were being our evening to an end we kindly stopped Josh and asked to place a to-go order he took the order very kindly. 45 mins has now passed Josh never came to stop at our table again walked passed us several times to help a both down from us. We finally asked him were is our food he comes back it's gettin bagged up I thought it was brought to you. When I tell you the food was cold and the nerve to bring us food that's been sitting for 30plus minutes was insane I immediately asked for the manager Serafin came over and wanted to redo our order after hearing the complaint and feeling the cold bag of food. He also added some fries with the wings courtesy. This will not be the first pick of where to go and have family t

It's a really fun place to go and eat and watch the game. They also have bowling, arcade and pool…read moretables in the back. A huge big screen t v behind the bar and many t v scattered throughout the place. You walk in, and you seat yourself and then a waitress will come to your table. We only had to wait a few minutes. We ordered the cheeseburger sliders and barbecue bone in wings. The sliders were great lots of fries on the plate the fries were seasoned well. The wings were tiny but tasted good. I ordered them extra crispy. The bloody mary wasn't fancy but was really good and strong. The waitress said next time I could ask for a celery stalk to be added. We had a great time there. We didn't play any games but we did watch the football game that tied and went into overtime. So it was exciting. There were a lot of people wearing their team's jerseys and cheering.

My friend and I decided to try firehouse randomly late at night and it was the best decision ever…read more Even two hours before closing the services was still top notch; wonderful ladies always checked on us every now and then. The food was amazing. Fresh out the kitchen, not greasy, not plain, it satisfied me. I also got their Mermaid Water. Delicious alcoholic beverage as well. Their bowling area looks very nice and big, the arcade wasn't much but I still played and had a nice time. I will be coming again.

Great place for fried food!!! Chicken strips are the best around and the Wings aren't to shabby…read moreeither. Price is fair.

The new snack bar has finally opened after a four month renovation. The new snack bar looks great…read moreand the food is outstanding. Had the signature burger and it was truly the best burgers on the base! Service was great, facility is the cleanest I've seen. Great place to eat and take the family out to recreate.

A tiny, old-timey bowling alley with big flavor! I came on a busy Monday morning with plenty of…read morebowlers, which was fun for up-close people watching. You enter through the bar. My BLT took a minute to arrive, but was huge and delicious. All food is prepped by the owner's daughter. Pops works the main counter. Great for a family meal or afternoon fun!

What a great little local hang out. Proprietor was so welcoming and kind when I stopped in for a…read morebreak. 8 bowling lanes, amazing food (Check out the Ginormous BLT) and great prices. The community is lucky to have a place to come and enjoy some great times on the lanes. Thank you Sir for a fun afternoon