Cancel

    Open app

    Search

    Updated over 3 months ago

    Services - Spectrum

    Television service providers

    Internet service providers

    Spectrum Photos

    You might also consider

    Recommended Reviews - Spectrum

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    These are the bags I left with. Amazing!
    Nicholas C.

    I was having some tech issues with internet, cable and a landline telephone (yes, I'm old). Today I gathered up all of my dated equipment and headed out to visit Spectrum, ATT & Frontier to see if an in-person visit would work vs calling an 800 number and having any replacement equipment shipped and me dealing with return labels and boxes . Apparently it was my lucky day at Spectrum (but not at the nearby Agua Caliente casino earlier). I entered the store at 5 pm and waited less than 5 minutes. There were four energetic, bright and super helpful staff...all tending to the various customers. But..I think I hit the 'jackpot' with the rep assigned to me. His name was a Steven. He was very knowledgeable and actually listened to my concerns and questions despite my rambling and periodic loss of focus. I have two homes so we took care of replacing two sets of equipment. Without my asking, he marked the various items appropriately AND gave me simple but explicit instructions on what to do when I installed the equipment. I had a great experience...thanks to all the improvements Spectrum has made over the years with regard to customer service AND the awesome human connection I enjoyed with Steven...the ideal employee.

    See all

    7 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James H.
    4
    178
    36

    11 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don N.
    0
    22
    1

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rick P.
    58
    23
    42

    10 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alan Z.
    25
    26
    16

    10 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yara S.
    452
    67
    4

    11 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    3
    22
    0

    11 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of David B.
    116
    28
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David L.
    1
    165
    57

    10 years ago

    Business owner information

    Photo of TWC Help

    TWC Help

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Andrew H.
    9
    102
    69

    14 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Bob F.
    0
    41
    5

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ricky A.
    35
    21
    58

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joey R.
    46
    91
    27

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Went over today Saturday to return a device. The front desk girl was quick and efficient! Thank goodness they are open on Saturdays!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bud G.
    139
    48
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S S.
    0
    12
    3

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Deb W.
    57
    16
    0

    9 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gio L.
    66
    159
    153

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 4 of 9

    Ask the Community - Spectrum

    Review Highlights - Spectrum

    “Spectrum has great internet we have been with them since Time Warner Cable changed to Spectrum and we have never had problems with the internet.”

    Mentioned in 55 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    T-Mobile Experience Store

    T-Mobile Experience Store

    (73 reviews)

    $$$

    SERGIO!!! I cannot say enough about Sergio! I was in desperate need of a new phone & I was lucky…read moreenough to have Sergio help me. I chose a new phone (different brand than my old phone) & off I went. Well, after I got home, I spent too much time trying to get accustomed to the new interface & drove myself crazy. I went back to the store to have Sergio assist me & he absolutely did! We sat down & he answered ALL of my questions, while being SO PATIENT with me. The phone gods knew that I needed a lot of help & I'm convinced that's why they chose Sergio as my savior, lol! Sergio, you are wonderful & anyone that is fortunate to have you help them in-store, will know exactly what I mean!! THANK YOU!

    On 6thMobday September 21, 2026, at approximately 10:00 a45m., I went into this T-Mobile location…read morebecause my phone wasn't working. The employee who initially helped me was friendly and helpful. He plugged in my phone, got it working again, and then went into the back for approximately ten minutes. While I waited, I had a quick question about a Samsung smartwatch I was considering purchasing for roughly $725. I politely asked another employee whether she was busy. The manager immediately interrupted and told me she was with a customer. When I explained that the employee assisting me was still in the back and asked whether he could answer one quick question about the watch, his response was dismissive: "You have someone helping you. He'll be back." The interaction then escalated unnecessarily. The manager repeatedly told me not to raise my voice and to calm down, even though I was simply frustrated and trying to ask a product question. When I objected to being spoken to that way, he abruptly told me I was no longer allowed in the store and ordered me to leave. I left without causing a scene, but I was genuinely shocked. I came in for assistance, received good service from the first employee, and was prepared to spend a substantial amount of money. Instead, the manager turned an ordinary question into a confrontation and removed a paying customer from the store. This was disrespectful, unprofessional, and completely unacceptable behavior from someone in a management position. I hope T-Mobile's district or regional management reviews what occurred, because customers should not be treated this way simply for asking for help. I will update this review with the manager's name once it is confirmed.

    AT&T Store - No more cords and wires. I'll be using this instead.

    AT&T Store

    (96 reviews)

    $$

    I recently visited the Palm Springs AT&T store on June 22 and had an outstanding customer…read moreexperience. Carlos greeted me warmly and took the time to help me select a new phone and service plan that best fit my needs. His professionalism, knowledge, and genuine commitment to customer satisfaction were evident throughout the entire process. I would also like to recognize Sonia, who worked alongside Carlos to ensure my transition was completed smoothly. Even after the store's closing time, both Carlos and Sonia remained patient, attentive, and focused on making sure everything was fully set up and functioning properly. At no point did they make me feel rushed. Their willingness to go above and beyond made a lasting impression, and I truly appreciate the exceptional level of service they provided. Knowing that employees like Carlos and Sonia are part of this store gives me confidence to return for future purchases and service needs. Thank you, Carlos and Sonia, for your dedication and outstanding customer care.

    Horrible customer service. Management at this store needs basic training…read more I went in to add one line to my existing account. The employee who helped me added two lines instead and then said she could not remove the extra one. I was charged for a number I never authorized. She also added extras I did not request or approve. I was told only the manager could fix it, and he was on vacation for two weeks. No one else could help. I now owe AT&T about $3,000 for services I did not authorize. I am furious ! I will not recommend this store or AT&T corporate. Stay away.

    Spectrum - televisionserviceproviders - Updated September 2026

    Loading...
    Loading...
    Loading...