On our drive home to Washington we pulled in here for a quick fluid check. The mechanic said it would take about an hour to accomplish everything out car needed. We got everything we needed done on our car for a pretty good price, however it took two and a half hours which was frustrating when they guaranteed it to be done within an hour. read more

I took my car for an oil change. They put the wrong oil and had to fix their mistake. The manager didnt refund me the 2 extra dollars I paid because he made it seem like an inconvenience. He wasn't professional at all and made it seem like it was okay for what they did. So I paid more than what I should have and had my time wasted. read more

Dropped my car off for an oil change and the person asked me what type of oil. It is a new car so I told him I did not know and to put in regular oil. When I got back an hour later he said it was supposed to have synthetic but he put in regular oil because I told him to. He put in regular oil when it needed synthetic??? Really. They had my phone number and could have easily called me to tell me before they put in regular oil. Not very impressed by a business that is literally in business to change car oil. When I asked him if there was anything that could be done. He said "Sure, get a synthetic oil change". No apology, no regret. Just charged me for the regular oil change that my car wasn't supposed to get and then asked if I wanted to get a synthetic oil change. Unbelievable. Needless to say I went somewhere else to get the synthetic change because I am not going to trust this place to touch this car or any other car I own ever again. Do yourself a favor and never come to this establishment to get your car serviced. And if you do, do so at your own risk. This is not the first time this business has done something strange with one of my cars. That is my fault for being naive enough to give them another chance. read more

My car takes 10qts of full synthetic oil, it's a lot, yet the dealer is still not as pricey as they are. My jaw dropped when they quoted me $137 for a dang oil change. Even with the easily found $10 coupon it's still waaaay too much. To add insult to injury they didn't tell me the price until they got my car in the garage and the hood opened, didn't realize that was required to quote prices. I've never paid over $100 in any car I've owned and even that is a lot. I took my car to the dealer in town and they took it in the same day and were $50 cheaper for factory spec full synthetic. I understand this is a small business franchise so I hate to disparage them on prices the national franchise is probably setting for them. But I'm sure they have some control over that. In hindsight they also charged me $25 to look at my brakes (which is a lot to take off the wheels and inspect the brakes) I was happy they were honest when they told me they didn't need replacing, which is why even for $25 I was happy to pay not having to replace them, and also why I tried to come back to give them my business. But nope! I'm glad there is competition and people can vote with their dollars, and provide honest feedback on yelp. To the owners, maybe consider checking out the competition. read more

Recently moved to the area for my husbands job,unfortunately all our dmv papers went to our old address and our car needed a smog, luckily I stopped by speedee to get it done the guys were real helpful they told me it would take about an hour but they actually finished it a lot sooner which was great especially having 2 kids with me.the only negative things were the customer bathroom was on the dirty side and the waiting area was hot.i will definitely bring our other cars here for a smog and oil change when they need it. read more

This place is the worst. Terrible customer service, pretty much everyone gives an attitude. They will take advantage of you if they think you don't know any better. I'm never going here again. I had a much better experience at a local auto repair shop (one who told me that what speedee required me to do was essentially BS) and I will be taking my business there from now on. I won't even go in for an oil change. read more

PLEASE SAVE YOUR CAR AND MONEY GO SOMEWHERE ELSE Every time I take my car in to get a routine OIL CHANGE, something magically happens to another part after i serviced my OIL there, my RADIATOR suddenly began leaking. I had a family friend solve it giving them another chance ( i know, i know) i return for another oil change. sure enough 15 minutes later my car starts making a terrible noise. im infuriated DON'T MAKE THE MISTAKES I DID BY GOING THERE read more

I can't give them ANY stars. They are horrible. The previous owner bent over backwards and would even tie himself in knots to ensure that you were happy with the work done. The present owner rides on the previous owner's reputation, slams him as a scammer, and he is a smooth talker who lies and cheats, promises anything to get your business. The present mechanic has the worst attitude and makes it perfectly clear that he has no respect for the customer or the vehicle. He never checks specs for a vehicle and he thinks he's never wrong. He told me he doesn't "give a damn" what the correct specs are for a car; he has his own. I took my car in for smog and trusted them to take care of it for the first time rather than handle the car myself. The fuel pump somehow failed and I was forced to let them replace it. I was told the price would be about $240 and that the fuel pump would be at cost. When I got the bill it was $475 and they had more than doubled the price of the fuel pump the had bought at the Kragens next door for $72. While they were at it, they broke the side mirror and fuel evap system and failed to repair them, hiding the damage from me. When I had gone to them to have the coolant replaced before that, they put the wrong coolant in and refused to correct it. I've caught them making numerous mistakes during oil changes and making wrong diagnoses. They broke a top-of-the-line air filter I had installed, claiming it was defective and "too dirty" for use. Their air filters are too small and have gaps around the edges where dirt and debris can get around the filter and into the engine. Their service contract says I have to take it back to them for them to repair any damage they've done. I will never take my car back for any service, not even to have them fix what they broke. I do not trust these people to even see my car passing by on the street. They're incompetent, disrespectful, deceptive and overall scummy. read more

LOVE LOVE LOVE this place. They are SOOOOO nice and very reliable. Would definitely recommend to friends. They got my benz done fast with an oil change, smog, & tire rotation within 1.5 hrs.. No hidden charges like most shops. Way cheaper than dealers. Good to know there is actually s business who has ethics. So rare these days. They even gave me a ride while they did the repairs so I could multi task and work from home . The owner Nadar is really nice and seems to stand by his word. I felt like the service were affordable. They even gave me $10 off for joining their e-club . I have nothing but compliments for this place. I dealt with Nadar, Nazie, & the office girl (I think her name Ana but I'm not entirely sure), & they were all so kind to me. Would recommend!!! read more

Manager Jacob really knows his stuff and had great customer service. I've had extensive work done to my car and all the employees handle my car like it was their own. Definitely recommend to anyone in the area who is in need of car care read more

Nothing but bad news with this outfit - they should be shut down. Go in for an oil change and they supposedly find other things wrong with it. Got burned on rotor work they said needed to be done - took it to another local business because the brakes continued to squeak badly and they said it looked like the rotors were the original, never changed. That was $900 down the drain. I sent an email to several co-workers warning them about this place - and they responded that they have had the same problem with this place. Like another poster said - wish there was a way to give a zero rating. BTW - the owner has no knowledge of car repair. read more

My local SpeeDee Oil Change shop, whom I've used countless times over the years for oil changes and brakes, recently tried to up-sell me on a major repair that wasn't necessary. Specifically, after my oil change, I mentioned to one of the shop managers that I was hearing a mysterious rattle in the right rear of my car (Mazda Miata). He then told me that that sound was my rear struts failing, and that I'd need to pay nearly $700 for the rear strut replacement -- immediately. I explained that I would be driving some distance for business the next day, and he explained the urgency of the replacement by saying, "I wouldn't drive it. The struts are what keep your tires on the ground and your tires will also be ruined. Don't take any sharp turns". I understand the dynamics of the problem, but he made me fearful of an impending wreck and imminent tire replacement. So, I took it to a VERY reputable local shop (San Benito Tire, who are as honest as the day is long) for a second opinion, and they inspected my struts and shocks. They said there was no evidence of the slightest problems with my struts/shocks, and further said they should probably last me another 30,000 miles or so. No up-sale smoke and mirrors, and no charge for their inspection. Oh, and the mysterious rattle that the SpeeDee guy told me was my bad struts? Turns out that I solved the problem myself by tightening the wingnut that holds my jack in it's cradle. I'm pretty trusting, by nature, but I hate being ripped-off and lied to. SpeeDee has lost my future business as a result. I 'll be getting my $30 oil changes at San Benito Tire from now on! read more

Not very speedy and a bit pricey. The majority of their time on your car is spent finding ways to sell over-priced parts to you (air conditioner filters, wiper blades, fuel treatments). Good enough work, if you have 35 or 40 minutes to kill. read more

this place sucks one time they locked my keys inside my car while the cars was running, what a bunch of idiots! all i needed was an oil change and the guy told me, that my tranny needed new fluid so i told them bullcrap i just did the tranny fluid my self last week, all they do is try to sell you services that who knows if they really do them. so ever since then i just do it myself, problem solved!! read more

I just left speedy and got an oil change which they did a good job at but I took my own filter and oil and they charged $25 the price went up. The manager was very rude and unwilling to listen to me they were not reasonable with prices they refused to do a price match . I just can't believe how much they charge in general they are always over charging this is the last time I'm ever going with them again!!! The last time I went to go get a coolent exchange there was no damage to any of the coolent hoses.They were then finished with what I went for and they then told me that my hoses were ripped and I needed a new one which I was surprised because I had just seen the hood of my car and I knew it wasn't ripped. It seems like every time I go they try to get you for every dollar and always find something else wrong with your vehicle. Also on top of that I took my own blue coolent when I got my car back and looked underneath the hood I came to find out that they never changed it !!!! The coolest was green the old one I had that means they kept the new one and on top of that I payed for a service that I did not even get !!! Hope this helps read more

Wish I could give it a zero but it makes me leave at least one. I brought in a car that I had just bought to get an oil change and antifreeze change. Along with the 1.5 hrs I was there was told I needed new belts and a new air filter even thought they were less than 100 miles old. None the less played and left. Within 200 miles my car dropped to 0 oil pressure an overheated. Stopped and oil didn't register on dip stick and overflow for coolant was empty. Called the shop and told them I was come they ( the owner ) said he would wait. Got there and he had already left at 5 mins past closing. Went to auto parts store and bought 4 quarts of oil to get dip stick to register. Took back in the am car heavy smoke now out of the tail pipethey told me that it only used 5 quarts not 7 but I had manual I car to show them. They then changed oul again as I watched, 7 quarts. Smoke still there and now load ticking noise. Then was told the person I bought it from must have put non smoke in the oil. Told them the damaged my car engine. Owner told me to take it to the shop to have it looked at. Brought back first bill of over $400 with shop saying they would need to do more to find issue. Upon return was told that he never said that, and to leave shop and not to return. I have since contacted the corporate office 3 times as well as the customer complaint line so it can be reported to owners insurance for negligence. Have gotten nothing but a run around now since May. Please save your money as you can see there are numerous bad reviews for the location. I will do all in my power to make sure this doesn't happen to someone else read more

Don't get anything done to your car here unless it is a simple oil change. They will charge you an arm and a leg for anything else. I recommend maybe taking a look at ur oil and the oil filter before you take it in. Look at the oils color and how dirty the outside of the filter is, maybe even take a photo. Then inspect them again after the oil change to make sure they even did it. read more

I'd had decided I would never go back to Speedee in Hollister. I should have heeded my decision. My experience on Friday just solidified that. In my prior experience, They wanted to charge an extra $10.00 for a filter element. (Something they'd never done before) I told them that the menu stated a filter was included and that if it's not stated on the menu, they should not be charging for it. I can understand if the cost of a particular filter is more, I would even agree I should reasonably be charged the difference, but not $10.00 plus whatever percentage accounts for a filter in the base oil change price. Essentially, they are charging 3X or more of the wholesale price of a filter. Despite my misgivings, I paid the extra bucks as I needed the oil change done. Eight months later, I went back. Yes, they still wanted to charge the $10. However, I supplied my own filter and saved a few bucks. Their "17 Point Check" is a joke. I went in with both a low tire and worn wiper blades and left with a low tire and worn out wiper blades. Of course the "mechanic" made sure to call me out to the shop to discuss changing air filters, cabin filters and sucking the transmission fluid out of a sealed transmission (despite being fully warrantied lifetime by the OEM). To be fair, some of the other recommendations were legitimate. Speedee has really gone downhill the last few years. Once again, I'll not return. read more

If I could give this place a 0 I would. Horrible service the staff is extremely disorganized and rude. Was promised a refund and never got it. to top it off the "pleasant" owner got in my face about it and rushed me out of the place. Horrible service. Talk to a majority of people in this town and you'll hear horror stories. read more

I went in for an oil change on 10/11/14 with a coupon for an oil change with a coupon which I disclosed when I pulled in for 29.99. I was asked which kind of oil and told them high mileage was ok. When I got the bill it was 68.00. When I questioned it they said said they don't take coupons for high mileage oil. they should have told me that when I told them I had the coupon. The whole experience left me feeling like I got ripped off. 68 dollars for just an oil change , no filter, nothing extra is way to high. I will not go there again. read more

Went in the other day for a oil change & had great service ! Everyone was super friendly & the service was quick also . Definitely coming back ! read more

Don't ever go here! They are pretty much scum bags! They told me I needed new breaks and rotors that would cost 700 dollars. I took my car to san benito tire right after to get a second opinion. The mechanic told me that it might be time for some new breaks and that was it. I went head and got new front breaks for $180. Speedees will try to trick you and suck money out of your wallet. read more

Before and after revamp speedee messed up the oil change. Had a leak after one time. They didn't put my valance on right another time. Reported bad smog when it was only a check. read more

I can't stand this place! Don't take your car here!! They are rude and have horrible customer service.

Said tires were good had blowout two weeks later because was driving on steel belt because tread was totally gone .tried to up sell me but I guess because they don't have tires they could care less about my safety. Don't go there!!!!! read more

DO NOT GO HERE! My husband took his car to get the oil changed. The next day got in his car and the check engine oil light came on. We opened the hood and all of the oil was in the bottom of the car and all over the engine. Although they fixed it, they tried to say that our car had a previous leak. I told them that was funny because there is no oil on the garage floor where we park our car. They tried to give us the car back without the pan attached. In addition they checked that they topped off the Fluids and. He ken the wipers and none of that was done. Will NOT be going back there read more

Found a fluid leak on my vehicle and took it to SpeeDee to be checked. SpeeDee identified a failing water pump and recommended a replacement ASAP. They advised me the repair would take about 2-3 hours. Left the vehicle overnight so they could start first thing the next morning. The next day, as of about 2pm, I hadn't received a phone call from SpeeDee so I called them to check on the status of the repair. They said it would be done in a couple hours. Went to pick up the vehicle a couple hours later; they said the mechanic forgot to re-fasten a hose and they would have to take off numerous parts to get to the hose so they needed to keep the vehicle for another day. The next day, as of about 1pm, I still hadn't received a phone call from SpeeDee and again had to call for a status on the repair. They again said it would take about another hour to have the vehicle ready. I finally picked up the vehicle after the shop having it for almost 2 full days; on the drive home I heard a loud pop and lost all power to the vehicle. I took it to a different repair shop, where they identified that a hose to the turbo had not been properly clamped down and I had to pay for another repair to fix SpeeDee's mistake. Needless to say, I will not be going back. read more

Very friendly but poor service! I took my car in to get my front brakes serviced. They said my back brakes were fine though. Within one month, when I depressed my brakes, my car would start to shake violently. I thought it must be my back brakes because I just had my front brakes replaced. Well talking to my best friend and her father, I found out that her front brakes were done there and she had to keep going back because they would grind. Her father lives in Modesto and came down to visit and his car stopped running. Well he took it there and they supposedly "fixed It" for $700. He left that day to return to Modesto and his car broke down on the highway. He called them and they said to get it towed back to them. He couldn't because the tow would cost him a fortune. Well since I heard all of this, I decided to get my back brakes replaced at Hollister Tires. When I took it in they called my within the hour and said it wasn't my back brakes...it was my front brakes. I told him that I just had them replaced. He said the rotors were shot. I couldn't believe that Midas didn't let me know that the rotors were so bad. I would have had them done when they replaced the brake pads. I ended up letting Hollister Tires do them. I felt since they were honest, I would give them the business instead of going back to Midas. read more

I have been a customer at Speedee Midas for already 8 years and I absolutely love this place, they have always treated me with courtesy, and have taken care of my vehicles as if they were their's! I will definetely recommend this place to all my friends. read more

UNBELIEVABLY horrific service. Wow. Constantly hear how shady this company is, yet they are still trusted. How?? My mother went in for an oil change and first off, the guy outside doing intake didn't know what kind of oil she needed in her car, nor did he understand the many ways he could have gone about finding out the correct answer. Her car takes synthetic oil, yet for some reason, the "professionals" at the Hollister Spee-Dee decided that wasn't something my mother needed to know, and proceeded to put non-synthetic in her car. How do you do that? Does a doctor prescribe you allergy medication when you come in with the flu?? Then after everything was all said and done, the "advice" from the lovely Hollister Spee-Dee "professionals" pretty much boiled down to "Man, you should have really gotten that synthetic oil nobody here told you your car requires, that's sure gonna void the hell out of your warranty and screw up your engine." (Obviously not an actual quote, but the meaning stands) EXCUSE ME?! Doesn't that seem like something you should MAAYYYBE tell the car owner BEFORE you glug 5 quarts into it?? On the receipt, there's a note that says my mother "demanded" standard oil and specifically declined synthetic oil. As if she was given the opportunity to. If she knew her car needed synthetic, she absolutely would not have declined it. Oh then it gets better. Instead of offering to ratify the situation by, hmm I don't know, UNDOING YOUR CLEARLY NEGLIGENT MISTAKE, the wonderful staff of the Hollister Spee-Dee lube offered my mom a *gasp* $10 DISCOUNT ON HER NEXT OIL CHANGE. ARE YOU OUT OF YOUR MIND?!?! The offer was $10 off the correct oil change which would cost her another $100+ dollars ON TOP of the fallacious oil change that she already received. Man. What a deal!!! You put her car and herself in danger, and the best you can come up with is a $10 discount?? I would have rather just been spat at. At the VERY least, the Hollister location should have drained the oil, put the CORRECT stuff in, and charge her the difference. But no, screwing over customers seems to be higher on their priority list. I will not let this stand and will be contacting corporate offices. Getting over on unsuspecting customers who trust "professionals" is despicable and should/WILL not be tolerated. read more

Don't go here, it's a ripoff! New to town, needed oil change didn't have time for appointment at dealer stopped at Speedy. Tech that met me said open your hood, your truck probably needs synthetic oil. I said I didn't think so but he said he would check and came back and said it needed synthetic oil and it would be $180 plus $35 for tire rotation. I didn't think anything of it and said go ahead. Well they then try to get me to change differential oil, I said no. Then pointed out something I know would be covered on warranty. I paid, took truck to Dealer for appt and then asked if my Duramax needed synthetic oil. Answer, NO! I then asked what dealer would charge for oil change. $88 and that also includes tire rotation. The service manager at dealership said he has heard of a few people that has happened to at Speedy! I then drove back to Speedy and talked to Manager. He tried to say I requested the synthetic oil and in walked Pablo the tech that told me it could only be synthetic! I demanded to see the manual that told them it only took synthetic and of course they got caught in lie. I asked for a refund and manager only gave me $30! Note to self, shop around. And the canned customer service response I have seen on the reviews, unless you are going to match the dealer price, save it for someone else. Being taken advantage of because I'm a woman is bad business. No wonder nobody shops in Hollister. read more

this was the last straw today !!! i was told they could fix my window it needed a new motor, the manager ordered the wrong part three days in a row. i have a nissan they ordered the part from gilroy nissan, i was told today by gilroy nissan, the part he kept ordering was for the wrong side of the car.then i was told by the speedee manager that the window switch was out, another 85 dollars !!!! today when i picked up the car he told me i should have taken the car to gilroy nissan, i said then why did you tell me you could fix this car ?? my car window is still not fixed, and tomorrow i have to go to gilroy to get this job done . i hate liars !!!! DO NOT GO TO THIS BUSINESS !!! I WOULD RATHER TAKE MY CAR TO A CHOP SHOP THAN GO TO SPPEEDEE EVER AGAIN !!! speedee, my behind !!!! by the way, the managers attitude was terrible, not even an i'm sorry. read more

So sad to have to give this review because I have taken my cars here to smog for years, no more. The level of rudeness was beyond belief. I took my car in on a Saturday. I call the day before to check the hours and smog station times. A nice lady said "9-6 on weekdays, 9-5 on Saturday, 9-3 Sunday. Be here no later than 4:30 because the smog guy leaves at 5pm." I told her I would be there at 4:30 Saturday. When I arrived at 4:20 Saturday, I drove to the area they do the smog check. A man came waving his arms at me and said "no we cant do it we are closing". I said I called ahead and was told to be here by 4:30. The smog guy said he could do it. Then the guy that came at me when inside and brought another guy and said "no you are too late, we cant do it". I said again that I called ahead and was told to be here by 4:30 and it is 4:20. The smog guy again said he could do it, but they wouldn't let him. I was mad and told them that it is poor business practice to tell your customers something and not honor it. Then I said they should not be treating anybody that way let alone a customer that has gone to them since 2003 (14 years). I called and left a message to talk to the owner/manager and nobody called me back. Do not go to them for smog or if you look at other reviews anything!!! There are better smog checks in town I found out and am going to from now on. Sorry SpeeDee in Hollister. You blew it on this one. You guys need to go to customer service training! read more