My HOA sent this company to address an issue in the neighboring unit that shares a wall with mine. They charged approximately $400 to tell my neighbor that a knob simply needed to be tightened. Unfortunately, the problem has not been resolved. I've attached a video demonstrating how loud the pipes from my neighbor's unit sound inside my home. The noise is disruptive and clearly still an issue. I have been going back and forth with this company for over a year trying to get them to properly resolve the problem and contact the actual unit owner (as the unit is currently rented). There has been no meaningful follow-up or solution. This situation has been extremely frustrating and disappointing. read more

Frank was the tech from Splash plumbing who came out and he really worked hard. The customer service and the helpfulness of the tech were exemplary! He explained everything as they went, which is what I wanted. I was impressed with him and his knowledge, experience and skills. Plus, he was super nice and easy to work with. There were many things that I did not understand and what needed to be done and he was patient with explaining them to me while working at the same time so I did feel that I was getting value. Also, the people in the office that I spoke to when I booked the appointment and followed up with were terrific as well. Eric and Christian were very kind and helpful and patient. I had a lot of questions and they were excellent at answering all of them. That's what you want when you call a pro! Not just the service itself, but the reassurance that they can do what you need them to do. Good job. Splash was recommended to me by someone whose HOA was using them and they found that Splash had done a very good job. So I felt comfortable reaching out to them and now that I have worked with them, I would definitely recommend them. read more

Predatory Pricing... Beware!!! Took instructions from my tenant instead of even calling me. Tenant has no authority to order such repairs. Then the bill came in at TRIPLE what Google says it should cost. Do not trust these guys. read more

I have used the services offered by Splash plumbing in the past. Once again when plumbing issues arose (Broken flange on a toilet and changing out water hook up valves to a washer) I called Splash and the service provided was great. The technician Jeff offered explanations, resolutions to the problem and asked more than once if I had questions. The work done by Jeff was excellent. I am not quite sure how to equate cost to satisfaction and peace of mind. On a fixed income any price can be scary, however the peace of mind and satisfaction outweighs any doubts. read more

Splash Company is a dishonest company, do not give them your business. HOA requested Splash Plumbing to come to the property to perform a check up. When they came, they lied about the price (they charged our neighbors $600, but tried to charge us $840, with the exact same job). Since Splash Plumbing were being dishonest, we decide not to use them, because we hate doing business with dishonest people. During the check up, Splash Plumbing never mentioned about any fee, but now a month and half later, they send us a bill of $209, which they did not repair anything and stayed for ONLY 15 mins. Splash Plumbing did nothing for 15 mins and try to charge us for $209, what a scam. Please do not give them your business if you want to deal with honest people, because they are not. If you have a big project, they will overcharge you for thousands. If you have small project, they will overcharge you for hundreds! read more

We called and were quoted basically $200 to pull the toilet. So the 2 guys hauled in the equipment and pulled the toilet. I watched them push the bottle out with the borescope 6 maybe 8 in of video cable. One guy packed up while the other reinstalled the toilet maybe 45min. Then because they had to remove and scope it became a $500 plus bill. I should have the police. Then Dr. to get my head examined for trusting these robbers!!! Did I mention we told them!! That we think a bottle fell into the toilet!!! read more

Splash Plumbing - Splash Plumbing Bill - Plumbing Near Me - Anaheim, California

You're going to charge over 1k to un-clog a drain get out of here. Just because it's an HOA doesn't mean you have to milk it. Your techs must get paid by commission. Cannot trust this company, I definitely don't recommend. read more

Probably the last time I use splash plumbing for any type of service. Please stay away from this business. My restaurant had a few things I needed to repair and I wanted to have an estimate. A technician came on site to write up an estimate which I was charged $239.00. Wow $239 for just an estimate which I was flabbergasted. I shook that off as there is a cost of doing business. The part that upsets me is if I'm paying $239 for an estimate I have expectations. These expectations including: 1. The estimate and call out fee will be deducted from them if I choose to fix with them 2. There was a CLEAR explanation on the estimate A few days later I received an email with the estimate. On the estimate there is options 1- 3. I emailed them to ask iif these were different options to get the work I had requested complete. They replied with "yes" these are the different options so i chose the second to cheapest option. However in my disbelief these weren't options but rather separate work orders to get everything repaired/ replaced. Turns out that these aren't different "options" but rather a price to have just one work. How ridiculous have I never seen OPTIONS been use in that term. It was so ridiculously unclear and it seems like they're not gonna do anything about it . There are plenty of great plumbers in the area that offer free and honest estimate so please stay away from Splash plumbing. read more

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they didnt do anything to fix the active leak in the sink. They only looked at the damage from the leaking water from the kitchen sink and said it was from a leaking faucet in my kitchen sink. They didnt do anything to fix the leak, and left. read more

Splash was recommended by my HOA and they were great, we are in Irvine. They were early, provided good communication and billed me for 15min increments. Francisco was very friendly, knowledgeable and provided good information and advice while he was here. Hard to know who to trust these days but you can trust Splash Plumbing in my view...will be using them again in the future. read more

This business as an HOA contractor is the epitome of sheer incompetence. I live on the second floor of my condo and there was a leak in to a neighbor's unit below in the first floor...not the neighbor directly under my unit, but the neighbor to the side that I only share one wall with. Splash blamed me for the leak in the neighbors bathroom and kitchen. Splash did not do a thorough investigation and despite not finding any leaks on my level, decided that since they did not know where the leak was, that they recommend taking apart all 3 units kitchen cabinets to find the leak. Sawed off shot gun approach!!! These guys are supposed to be plumbers but have no idea where the leak is coming from but this is their solution: let's waste as much of everyone's time and HOA money. Thankfully I pushed back and brought evidence of legal precedence to a HOA board session and argued that a thorough investigation must be conducted and that there is irrefutable proof that there is a leak from my unit upstairs before any work can be done. This situation was later reassigned to another contractor who went into my unit on a Friday to investigate and the following Wednesday they found the leak in the downstairs neighbor just within 2 hours and immediately fixed it. The kitchen leak was behind my neighbors lower cabinet inside a common area wall that no one would have had reasonable access to....and they only had to open a small hole in the drywall to fix the pipe crack. As for the bathroom leak the neighbor was experiencing, it was found that there was 3 leaks from her neighbor directly upstairs. Both leaks had not coming from the the parameters of my unit! Can you imagine if the board had agree with splash's incompetent recommendation to tear down my kitchen as well as 2 neighbors kitten ???? This is abhorrent and not acceptable. This is just splash's greedy way of getting as many work orders as possible without any code conduct or ethics to be an honest business. There have been several occasions at our community where splash was called to fix our boiler leak but would leave the boiler water running and leaking just so they would get another work order another day. The last time this happened the boiler was leaking into the driveway....they were about to take off and my neighbors had to chased them down to fix it! I would recommend all HOA's to not ever use splash as their plumber. Your community will bleed unnecessary spend! read more

Juan was our service man today and he was excellent. He called us and told us he was on his way and arrived on time. He explained in detail what needed to be done. He installed a drain line from the AC air handler. He thought it would take about four hours and asked if that would work for us or do we want to reschedule. We said no we would just wait. I'm glad we did because it only ended up taking a little over two hours. He cleaned up afterwards and like I said was very professional. read more

We appreciated Dylan's assistance in troubleshooting a plumbing issue recently. Thanks for your help and expertise!

HOA called them to clear a line. They removed the Ptrap to snake the line. They noticed the Pteap was cracked, so they replaced it. They charged me $220 for a $15 part! I don't mind them making money, but that is an overcharge! read more

09/11/2024 This review is for Butaton Restaurant in Orange, California: Dealing with a plumbing issue can be incredibly stressful for any restaurant. We were fortunate to receive top-notch assistance from Bryan and Brian of Splash Plumbing. They expertly repaired a leaking water pipe, which involved cutting, soldering, and replacing the valve on our boiler--essential equipment for our food operations. Their patience, skill, and friendly demeanor not only resolved the issue but also made the experience pleasant. Thank you, Bryan and Brian. We truly appreciate your service. Tam D. read more

My HOA sent out Splash Plumbing to reroute a water heater pipe that was hopelessly clogged beneath the slab. Jose and Johnny did a great job. The new piping looks great and they left my place spotlessly clean. The guys were super nice too. I would recommend Splash based on their service. I can't speak for the cost since it was covered by my HOA, but the employees are great. Plus I received a nice reminder call yesterday too. I appreciated that. read more

Splash Plumbing - The cat approves! He can be very critical of shoddy soldering. - Plumbing Near Me - Anaheim, California

Love working with Everyone from Splash Plumbing! Marisol, Kristi, Eric, list goes on. Everyone is always on top of everything there and the communication is always on point and they go out same day. We have several really hard 3 story buildings which make things complicated and they always do a great job with homeowners, tenants and board members. read more

I can't recommend Splash Plumbing enough! We used them for the first time for a leakage problem with our toilet, and the guys sent out were professional, courteous, and quick. They used all sorts of high end technology we've never seen (like mini cameras in our sewer main!) and fixed the issue in under 45 mins! Even hooked us up with multiple first time discounts. A big thanks to both Ben Lubbers and Gary Borchardt for their very helpful service in getting Splash to come out immediately and take care of us! This is now our new go-to plumbing service. read more

I called my HOA to let them know that the common drain line had backed up our Kitchen Sink. They contacted Splash Plumbing and a fantastic plumber named Deandre Flores came out and worked tirelessly for 3 hours to clean the common drain line. Deandre did a truly amazing job! He is a consummate professional who takes pride in exceeding customer expectations. I would recommend Deandre and Splash Plumbing to anyone in need of an expert plumbing job! Thank You Ver Much Deandre! We Appreciate YOU! read more

We had a toilet leaking in our condo, on the neighbors below. Splash Plumbing sent Jose to replace the toilet and install a bidet. Everything works great! Jose was friendly, professional and he cleaned up when he was done. We could not ask for more! Thank you Splash and Jose! read more

The most expensive plumber in town. To change a toilet wax ring: They charge $89 for call out fee. $50 per 15 min for investigation. $250 to replace the wax ring. I paid them $250 but they said I still owe them $89 +$50. I don't recommend this plumbing company. read more

I had to call Splash plumbing when my kitchen and bathroom sink got clogged. Francisco was my technician, and he was great. He was able to get my sinks drained, and helped snake the line to ensure that there was no blockage that was causing the issue. Francisco was knowledgeable, friendly, and professional. He was able to resolve my issue within an hour. I was thankful for the assistance, and I would definitely use Splash again. read more

Splash Plumbing was referred to our insurance agency by the association. our unit at a business complex has the terrible leakage from the ceiling, and finally Mr. Johnny Yanes found out where the problem is. He spent about two hours on two business units, restrooms, and Utility room to find out the cause of leakage. I definitely recommend this company to other read more

Came out twice and couldn't find leak. Hardwood floors warped and still couldn't locate source of leak. Call Exact Leak Detection. Don't waste your time or $$'s on Splash. They charged almost $300 for nothing. read more

I used Splash twice for two different plumbing issues at my condo. I am very happy with their work and excellent customer service. I recommend 100%. Technicians show up on time and gets the job done as expected. They also leave the site without any mess. Very reliable company. read more

Set an appointment with Splash for today between 10-1. At 11:30, I received a call that an emergency happened and they would no longer be able to come today during normal business hours and would I like to reschedule for tomorrow? Um, no. That's why I made the appointment for today. I was then told they could come after hours today, but that I would incur an after hours charge. Um what? Who failed who's promise? If anything, the service call should be at no cost for missing your promised three-hour window, let alone more expensive. Horrible customer service all around. I was told they would try to squeeze me in between 3-5 today, which should've been the first offer along with a discount and an apology. ***** To follow up, Splash did arrive in the original window due to a cancellation, but I would hope nobody else has the above customer service experience again in the future. read more

I am writing this as a follow-up to my most recent review of Splash Plumbing. I would like to commence by stating everything has been fully rectified. Daniel, the owner of the company contacted me directly to apologize for the series of mis-steps. He made an immediate commitment to resolve my issues and did precisely that. I found him to be extremely professional and it was clear from our conversation that this was a rare, completely unacceptable occurrence to him. His pristine business ethics have been clearly demonstrated. They came highly recommended and I now feel confident to pass their name to anyone looking for a reliable, professional, competent plumbing company. read more

I have used Splash plumbing for 2 different plumbing jobs in my condo and both times they have done great work. One job was to install a clean out valve in the master bathroom and the other job was unclogging a shower drain. The plumbers that were dispatched were friendly but responsible, professional and respectful. Both times they arrived right at their scheduled time and finished in a timely manner with good clean up. Everyone hates having plumbing issues and having to call a plumber but these guys know what they are doing and are great to have around. I highly recommend them! read more

I can't speak highly enough about the Team at Splash Plumbing, especially Ben L. They came out and took care of my issue one time, professionally and at a very competitive price. I won't call any other plumbing service, they're the only ones I trust. In a world that's saturated with sub par plumbing companies, do yourself a favor and give yourself peace of mind and call the Team at Splash Plumbing, you won't regret it. Special shoutout to Ben for his complete professionalism and high level knowledge of the situation and courtesy to explain the process step by step to put me at ease. Thank you read more

We had a clogged sewer main right after returning from vacation, and Juan G. From Splash plumbing showed up quickly and took care of it professionally and with class, even though it was after hours. The other guys wouldn't even be able to help us until the next day. I highly recommend Splash plumbing! read more

Bryan and Jose were amazing! They worked all day in the rain to repair our gas leak. They diagnosed the multiple leaks that needed repair, and fixed them appropriately. We had one in the backyard and two in the attic. When their work was finished and they were packing up their truck the gas company attendant arrived. They stayed behind until the attendant completed his tests and could very that all the leaks were gone. I really appreciated that they stood behind their work! read more

every time we have called splash for a commercial service they have been on time and solved the problem. todays pinhole leak in a 45 year old copper line created chaos-in an office building. three hours later the line was repaired and the mess cleaned up. love this team! read more

What a joke,my association called them to check my condo for a wet floor,and they came out twice,never found the leak,said it was dog urine..lol sent a bill for $671 dollars.seriously? read more

Thank you Daniel for the review, repairs and updates you made to my home plumbing! For my first time working with you and your team I'm impressed. I was stressed out working with my 10 year-old fixer-upper and a previous plumbing contact was uninterested in taking my job. So there I was, with 4 broken and unkept bathrooms, containing broken toilets, sinks and shower problems. You cared enough to consult my family and I on what we needed. You're guy Ron was a great contact person to set up the schedule and work order updates. Your plumbing-team Daniel and Jaime came out the morning we scheduled and got the work done and sooner than I expected and under estimate. I now have 4 fully functioning bathrooms! My family is happy, and I'm relieved to have a competent and professional plumbing service to work with. read more

This company has done our backflow testing for years they are great!

I can't say enough good things about Splash Plumbing!!! My water heater went out and needed to be replaced. If you've ever gone without hot water for any length of time, you know how frustrating it can be. I called Splash on a Monday evening, and they were at my house first thing Tuesday morning to replace my water heater. The crew was absolutely professional and polite! Splash Plumbing is the company to use for any and all of your plumbing needs! Thanks again Splash Plumbing!!! read more

Thank you Jeff for you prompt help, proficient sorting out the issue Highly recommend Splash read more

Splash Pluming! Wow what a dream. I have to say I am doing a remodel of my kitchen. I wanted to move my sink to another wall. I had three plumbers come out (I had called a half dozen and made appointments with them three never showed nor did they call to let me know they were not going to show.) One of the plumbers tried to tell me it could not be done and he went on and on about stressed concrete and how I should not even try to move the sink. My place was built in 1980 and people have slab leaks and get them fixed and no one has ever said anything about stressed concrete before this guy. The second guy he was well let's just say very pricey like neurosurgeon pricey. Hey I understand it's hard work and you need to know what you are doing but it isn't brain surgery either. But then Dan came out he was on time, and looked over the job and told me what could be some potential problems but he said if there were no snags it would take three hours and gave me a very decent price on the job. The day the work was scheduled Juan showed up on time and started working on my little project right away. Well as have it in all such adventures the job was not as easy as it could have been the wall I wanted the sink on already had pipes in it and there were support studs in the way. Things you could not see without ripping the wall open but I tell you Juan He is the Man. He just got to work and Wham Bam he re-routed two pipes and found away around the support posts and the work he did was like Art that's the only word I can come up with When he was done he had produced a work of Art in copper and plastic. Juan was fast, clean and diligent. He tested the work before he left. He cleaned up after himself - in fact it was cleaner after he left than before he started. All in all I could not be happier with the work. Splash plumbing is the best!!! read more

On time, professional looking, polite, very efficient, everything I want in a service at my home. Bryan did a great job very quickly. I will definitely use these guys again. read more

Love this company! Very reliable and quick to help fix leaks. I've used them several times and recommended them to neighbors, who have also been happy with their work. read more