Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

Sit back. This is gonna take a bit. Don't want to miss any details…read more Two days ago, my Acer laptop's power port broke, so I immediately ordered the correct replacement part online to be shipped overnight, and I moved all my important files to an external hard drive before the battery dropped to 0%. After getting a few estimates from other businesses in the area, I contacted ACP and outlined the issue. They quoted me a low price and an hour for installation, so I brought it in immediately. yesterday. Rajeev called me after an hour or so to let me know that the part needed to be micro-soldered. I already knew this in advance. He then informed me that he didn't know how to do it, but there was "a guy upstairs above [him]" who could. After quoting me $200, I let him know there was another repair shop who had quoted me $150, and, after a brief consultation away from the phone, he offered to match their quote. I gave the go-ahead to fix it, with the understanding that it would take a couple of hours. This morning, I went to the shop to pick up the computer. He showed me how the port was repaired, and I saw that the charger indeed fit in the port. My laptop wouldn't start when I pressed the power button. At that moment, Rajeev informed me, "Your computer won't start up. You're going to have to re-install Windows via a USB flash drive." Confused, I asked him to plug in the charger so I could start it while it was charging. It initially booted up, then displayed a "Security Boot Fail" error and wouldn't start up any further. He refused to accept any responsibility for the problem and said, "It's YOUR laptop. It must have been already like this when you brought it in. I just fixed the power port like you said." I was frustrated - it's my work computer - I've got a backup, but it's not as fast and awesome as this one. I'm not ridiculously tech-savvy, and was VERY unhappy that I might lose all the purchased software and settings I still had downloaded on my computer. After I told him that I had no idea of how to even get Windows on a flash drive to install it, he suggested that he could do it, but he would charge me $150 to do so. "But then it's wiped clean! I have programs on there that I need! I don't want to start from scratch!" I balked. "If you would like to make sure all of that is restored, we can do it, but then it will cost another $100." I was irate. "My computer was fine before I brought it in! Running great! No problems!" "Well, you called me...you had a broken power port." "Yes, but the power port has nothing to do with the rest of the computer. You guys had to have done something that triggered this. It wasn't like this." "All we did was fix the power port. This is YOUR computer." "So, you'd charge me $250 to simply get my computer back and running in the condition it was in before I brought it to you? I technically just paid $150 to have a working power port on a NOW-BROKEN AND USELESS computer?" I told him it was akin to holding my computer for ransom - and remarked that it was like bringing a car in to get the brakes fixed, and then coming back to find the right side of it smashed in, but him telling me that the brakes are now working perfectly. Rajeev shrugged and shook his head. I paid the $150 by credit card, which came out in two separate transactions of $100 and $50. When I asked him why it was in two separate transactions, he said, "I forgot and put in $100." Interesting, as he had initially planned to charge me $200. My guess is that $50 goes to him and $100 goes to "the guy upstairs." I left, panicked, thinking that I now had a useless computer that I would need to replace and have everything re-installed on by Monday. Getting home, I looked up "Security Boot Fail" on Google, which gave me direct instructions and a YouTube video showing me how to press F2 at startup, enter the Boot submenu, and change a few settings. I restarted the computer, and, voila. ZERO PROBLEMS. BACK TO NORMAL. What ACR wanted to charge me $250 EXTRA DOLLARS FOR, I was able to do in a period of FIVE MINUTES. It was an easy fix, but unless you KNOW exactly what to do, you'd think your computer was scrap metal. If he wanted to provide good customer service, he could have walked me through it right there at the counter. Because I know that's exactly what they would have done if I had left my computer with them. I wonder how many people who wouldn't know where to look for answers have fallen prey to Rajeev's insane scam. Two stars, because the power port works great now. But BUYER BEWARE. They will try to upcharge you a ridiculous amount.

Cool shop with every type of switch or plug & adapter you would ever need. Good value and oldy but…read moregoldy shop. Think of a RadioShack run by your geek grandpa who knows way too much about random stuff

One of the few true brick-and-mortar electronics shops left! Exceptional selection of common and…read moreniche components. Even for a $1.25 capacitor purchase, I was treated like gold. Fantastic service all around.

My 5 year old Dell Inspiron PC was sick. I tried home remedies and looked online for help, but…read morenothing worked. Dell only got sicker, with occasional times of remission. Ultimately, Dell went into cardiac arrest (blue screen with core dump) and some sort of coma. I tried replacing the memory but Dell remained in a coma. That was when I came across That Help Guy (aka Dennis). Dennis has the demeanor of a very experienced doctor. He immediately put me and Dell at ease with his initial phone consultation. Once we determined that Dell would not be easily revived, I brought Dell to Dennis. The problem ended up being a corrupted c: drive. Fortunately, I had most of my data backed up on external drives, but for the parts which were resident on the c: drive and not backed up, Dennis managed to recover that data (some Documents and Photos). Dennis also gave me suggestions for a new c: drive to purchase, which I bought for him to install. Now my PC is running again. Bottom line: * Dennis is a great person to so to for computer help. He knows his stuff really well from his many years working as an IT professional and from being That Help Guy. * Dennis is very reasonable and fair on service cost. * Back up your data. I was lucky that he was able to recover things on my c: drive.

Dennis was amazing! I had several issues that needed attention (computer, printer, sound system)…read moreand he addressed each one, successfully......and somehow kept smiling throughout. Very professional and able to explain things in such a way that made sense. His competency was evident and he definitely has a sense of humor. Prices? Absolutely reasonable. I would recommend this service to anyone and everyone on the North Coast.

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Fantastic business. I would have never, ever gone to this place since I live in Orange County and…read morecome up to the area once every few months for work. But today was that day. I broke my work laptop charging cable, and my old laptop doesn't hold a charge without being plugged in. I NEED a laptop for work. After panicking, I called a couple places which didn't have what I needed. I called C&A and immediately the own was like "yeah I have it, come by and bring the laptop." I drove over, showed them the problem, and was out the door in 5 minutes since I needed to get back to work. They took care of my huge problem in the span of 20 minutes. I really appreciate the help, the speed of service, and the low cost of the item!

Tim Knight of Bad Boys Computers was very helpful in quickly diagnosing and repairing my PC…read morenetbook's hardware problem. He was quick to answer my emails, accurately estimated how much time they would need to repair the netbook, and had a fair rate for the repair. I would definitely return to Tim and Bad Boys for future help with either my PC or Mac desktop. Thanks!

We are very pleased with Bad Boys Computers! Tim Knight has done a great job with our computer…read moresystems. His is very knowledgeable and really knows his stuff. He came out to take a look at our computers on the same day on an emergency basis which is huge especially when the whole office is relying on this new technology. Thank you for all your help and we are looking forward to do repeat business with you.

Super responsive. I brought Cody and Martin two desktops. One was completely dead. The other I…read moreneeded the hard drive cloned. Here's what happened. The dead computer was back up and running within minutes of my arrival. It was amazing. Dell had told me that the desktop could not be repaired for a reasonable price and that I needed to buy a new one. It turned out that a Dell bios upgrade had gone bad and literally burned up the two video cards in the PC. Martin had it booted and running before Cody and I were even done talking. The clone job was to take a couple of days to get the new SSD drive and clone it. In fact, Cody called the next morning and said it was done and ready to be picked up. This company is absolutely amazing. Their service goes beyond all expectations. And the price they charged was most reasonable. I highly recommend them. They are network specialists too.

I had a CD-Rom drive issue with my old Mac and took it to a nearby competitor. (Hi-Tek) They…read moreagreed to replace the unit and replace the hard drive with a solid state unit. When I picked up the "repaired" laptop, no programs or apps opened and CD reader didn't work either. I called Cody's Technologies and they were able to redo the competitor's mistakes and make everything work perfectly. They were easy to communicate with and did great work. I'll be taking my computer work there from now on.

I called to ask about a repair on a portable Bose speaker. While they were unable to help with this…read moreparticular task, Jason kindly pointed me in the right direction by referring me to another place that might be able to help. Jason's honesty, kindness, and willingness to help were especially notable. If I have any issues with my home audio in the future, I'd definitely come here.

Load of tech- from in home setups to IE earbuds and headphones, all of which were great to test…read more It's known for having many of these devices for a reason, and the workers were generally pretty nice aside from making you feel that you don't know as much as you do when you go there. But that's their job and I had an enjoyable experience testing their audio- Will definitely look into visiting again.

Ricardo was great at improving the internet coverage in our house. He was responsive, efficient…read moreand his prices were comparable if not better than other services. Would highly recommend him for any internet improvement issues.