I was an ASE certified technician in 7 areas yrs ago, later put myself through purdue and spent my…read moreremaining career as an automotive engineer to the big 3. My health is waning so i avoid doing major maintenance on our vehicles, and took my wife's diesel golf to gurley leep (dealer) who seriously messed up repairs on 2 separate occasions, causing me to repair gurley leep's "repairs", a bit pointless. We tried a few shops around town and i checked their work to my dismay. We tried Wise and i cannot complain. i haven't given them enough work to comfortably rate 5 stars but i can say I trust their work more than the dealer from which we bought the car when brand new.

Wise Choice Auto evaluated my issue quickly. Team kept me up to date on their progress with an…read moreestimated time for my repair to be completed. Work was finished quicker than expected. Vehicle is now running great. Wonderful team and great customer service.

Took our vehicle in, explained what it was doing even gave the code. After no updates for 2 days I…read morecalled to be told I needed a new transmission. The transmission is solid and still under warranty and had it double checked at another shop. the original issue was never resolved, discussed or even looked at. The man I spoke with, Gary obviously was more interested in getting $7800 to rebuild a transmission that has zero issues. I would not recommend them at all.

Take your car somewhere else. Took my Silverado to replace glow plugs, but they want to charge $127…read morefor diagnosing the check engine light. I got that at advance auto parts free of charge. I did agree to pay them for diagnosis. Next day the " front guy" of this country. Called and said it's a sensor fault ,not the glow plugs. After replacing the sensor he called and told me to take my truck to the dealer to have it fixed. When I picked up my truck the engine was running rough and loud. Check engine still on, oil pressure gage not working, Def sensor not working , cooling fan running at high speed at 40 degrees temp. The engine was so lout you couldn't talk and hear each other next to the car. They were telling me is normal. I went to auto zone for a free diagnosing and other codes popped out. Like a Christmas tree. Went back to tell Gery, the front man. He basically told me to Go F.. my self. After I drove away, 2 miles later my engine end up in a " limp mode" . Had yo tow my truck to the dealer. They found out a bunch of fried circuits. It's been a week yet and they are still working on it. I've seen comments of being honest and knowledge. Forget about it. They are ripping you off with the diagnosis and were is the knowledge?

The team at Auto Import Specialist are wonderful. There are places that will either talk down to me…read moreor purposely use terms that I dont understand. These people dont do that. They made sure i understood what was wrong and that I understood the problem. They also didn't automatically go with the highest priced repair but tried why was less expensive first. I truly appreciate everything that they've done and will continue to use their services.

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

Locke Auto & Diesel Repair is top-notch. Excellent customer service from start to finish. The techs…read moreare very knowledgeable and take the time to review the repair with you so you actually understand what's going on with your vehicle. What I really appreciate is that they explain your options and offer helpful suggestions without ever being pushy. It's clear they operate with integrity and genuinely want what's best for their customers. Highly recommend if you're looking for honest, dependable auto and diesel repair.

Always kind, friendly, and professional. They were able to fix an issue on my car another mechanic…read morecouldn't figure out. Initially, it was not fixed but they made it right and solved the problem. Very happy with my experience overall and always appreciate the chocolates Definitely will call them again for any future maintenance and repair needs.

Very helpful and reasonably priced. Good customer service and friendly. No hidden fees, clean shop!read more

My daughter is out in the area due to college and her car broke down. We had no clue who to tow it…read moreto so Google became our friend and it did not fail us. Yes they are busy and we had to wait a few days but they were great. They called and quoted one price and once fixed said it was less. Most places would never say that and charge what was quoted bc we don't know. Thank you for your honesty and awesome customer service! Thank you for being amazing to ky daughter!!!

I have taken my Buick Enclave here for exhaust issues. They are very knowledgeable about what they…read moredo, explain issues simply, and fix it for a price that can't be beat. I took my Enclave to quite a few "state-of-the-art" dealership facilities, and they couldn't solve the issues. Main Muffler diagnosed and fixed the issue quickly.

This shop just completed exhaust system work on my GMC Acadia. They completed the work in record…read moretime, in my opinion. The cost was about as reasonable as one could get for what was done. I would recommend that you should take your' vehicle here for good prices and customer service. I will do business with this shop in the future. Thanx

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.

I live in Indianapolis and my car started overheating while I was visiting my boyfriend in South…read moreBend. I was super worried that I was going to have to miss a lot of work but Avenue automotive was able to get the job done within 48 hours (and right before Christmas). I am so grateful for these lovely people, everyone was so friendly and helpful. The price was even taken down when I mentioned I may have trouble paying for it. I really appreciate these generous and kind folks. They took what could have been a bad situation and made it manageable.

Needed an oil change quickly before a trip and when I called several places they were too busy to…read morefit me because short staffed in any of the 3 days I had left before my trip. So after reading reviews, called Avenue and they said they'd fit me in if I could leave my car for a bit. I did just that. When I went, they are so nice!! Super friendly & I loved how they treat their customers and each other. We talked about how hard it is to keep workers now & he said you have to treat them right. Isn't that the truth! Love that!! Highly recommend.