The dentist and staff are wonderful with my daughter--professional, friendly, and attentive. I have…read moreno complaints about the quality of care she receives. However, I do have ongoing issues with the clinic's scheduling policies. Today, I was running 10 minutes late due to work. I commute from L.A. and already have to leave early from my job to make it to these appointments. I was told they only allow a 5-minute grace period because the doctor has a long commute--which I understand, but frankly, that's part of her job. I also have a long commute. I also lose time and money when appointments are inflexible. It feels one-sided to ask for consideration of their time while showing none for the time and cost their patients invest. Especially given that this clinic is on the pricier side, I expected a little more flexibility and understanding. To make things worse, the next available appointment they could offer was three months out. So basically, if you're a few minutes late due to life happening, your child has to wait months for a reschedule. It's disappointing, because the care itself is great. But the lack of scheduling empathy makes it hard to justify long-term.

Amazing and professional staff ! I take my 10 year old and 3 year old here. The office is always…read moreclean and we never wait for longer than 10 minutes after checking in. My kids have a good experience and I have never had any issues . I have been brining my oldest for the last 9 years.

Trying to find a dentist that I like and trust seems to be a bit harder than I thought. My favorite…read moredentist retired and it has been a couple of years of seeing new dentists trying to find the right one. I think I have it! Every aspect of the customer service was warm and calm and cheerful. I also took my son, who is 9 and was worried about everything - he was treated kindly and respectfully. In the past, I've seen dentists that find all kind of issues that were conveniently covered by insurance. Or, they poke you in the gums with a sharp instrument and say - WHOA you're gums bleed, you need a special deep cleaning that your insurance will pay for! Huh. A sharp dental instrument made me bleed? What a racket. When either of those two things happen I'm not coming back to your office. Nothing of the sort happened to us. First, the x-rays at the dentist can sometimes be the hardest part! I really appreciated the dental assistant's way of handling my occasional issue - she just calmly moved on to the next area (which required a different bite), and then went back to the problem areas later. This definitely kept me from getting flustered and it was no problem when she went back. It had been a year (COVID) since we had been to the dentist. They could have told me anything and I might have believed it. But we both were cleaned up and polished by Dr. Phil. No cavities. No pressure to do anything unnecessary. Good advice about braces, too! Also, the cleaning was that little water pressure deal, no scraping. Thank the lort. Fast and pain free. Naturally, everything was very clean, everyone was masked and gowned and there was hand sanitizer everywhere, etc. It is a nice office in general. Cool that you get x-rays and treatment all in one room. We will be back and I will be recommending Lancaster Dental to others.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

Dear Dr. Guindy and Matteo. I am writing to express my…read moresincere gratitude for the exceptional care our son received during his recent appt. at Family Dental Practice in Lancaster. While I do not typically leave reviews, the outstanding service provided by both of you deserves special recognition. Your kindness, patience, and professionalism made what can often be a challenging experience for someone with special needs completely painless and comfortable. Thank you very much for your compassionate care. Blessings The Atkinson Family.

I had an appointment today for a deep cleaning with dental hygienist Cindy and her assistant Ana…read more You both were absolutely amazing, patient, and turned my horrible previous dental experiences into peace, laughter, and enjoyment! thank you both so much!! Cindy, you were so calm and professional you have no idea how much that meant to me. You also listened to me and made sure I was ok throughout the process, and for that I am beyond grateful and thankful! My daughter and I really enjoyed the both of you. I can't believe I'm going to say this, but I actually can't wait for my next dental appointment! You have definitely gotten rid of the fear I had of going to the dentist! Again, thank you both!

They were so kind they made my visit today not what I expected I got my temporary you have no idea…read morehow happy I am I cried I now have a front tooth. So I'm bri ging 4 dozens of donuts and coffee for the office team work make my dream work and they did so so thank you guys so much and omg Amy is so sweet on the phone every time and patient with me I just adore her. But they all are so sweet and kind you all deserve raises in my book even management and the docs. I'm always happy so when I'm happy I need that perfect smile guys so let's go make my smile perfect Dr. Armand can't wait for you to do my teeth yessss the best dentist too. my whole family goes there. I will differently refer my family and friends here.

The staff at Smile Dental yesterday was THE FIRST STAFF to care about my exposed nerve in 2 months…read more I lost so much weight, lived everyday in so much pain my eyes were swollen from crying. I called their office Monday Morning and by 11am, I was in their office. She promised me she'd get me out of pain and for the first time in 2 months, I woke up this morning without severe pain. They were VERYA caring and even were super supportive during the needle phase of numbing (super sensitive to needles.) will definitely recommend them any day and REALLY hope they'll keep me as a full time client because I'd love to make this office my new dentist.

Dr. Pepper and her kind team made my 5 year old excited to go to the dentist. The pain-free…read moreexperience made for a happy child and stress-free Mom.

Sharon is extremely rude and infuriating. I know everything she was saying and it is not what was…read morehappening. I tried to ask questions and she wouldn't let me get a word in edgewise. If you can go anywhere else then don't waste your time at this place.

Before finding a new dentist for my adult son, I finally looked into why the local small-town…read morefamily dentistry feel of this office was off? We had come for years without issue! This place is under new ownership, as of a few years ago, It was bought out by a young neurotic dentist named Dr. Sangani. This place can't keep any dentists or cleaning staff. You will not get the same hygienist. No consistency! One visit you need this, next is that , and of course the price went up! This micro manager dentist hops from room to room and totally interrupts whatever conversation or treatment you are undergoing. The owner has little manners or etiquette and you can truly see the frustration on the employees face. That's why you don't see the same employees 6 months later. You can overhear the pressure his employees are under to over-charge and over diagnose treatments. "What about this, what about that, did you suggest this." All to milk money out of scared patients. Likely there is shady billing happening but I didn't stick around to find out. I sat and witnessed his odd antics (and he wouldn't stop talking- Sir, we have lives!, stop the chit chat so we can get our treatment done and be about our day). Enough is enough and we are now going to another dentist in town. Avoid this narcotic, self absorbed, narcissistic owner. Bad vibes!

I have lived in the area for a year now. I'm very consistent with 6 month cleanings and I am so…read moreglad I found this place!! I needed a filling last year, I've always been highly anxious with fillings. Dr. Ash was incredibly quick and painless with it, I will never be anxious about it again and that's huge for me! I've had 3 different hygienists, Danielle today! Every experience has been great! Front desk is always on top of it and friendly!! I highly recommend Clean Smile Dental!

My daughter requested braces. Our dentist recommended this orthodontist and we have had a positive…read moreexperience. The staff is friendly and they are accommodating.

I wouldn't really recommend this office. My daughter is going through Phase II AND has only seen…read morethe doctor twice and her braces were placed September 2025 and it's about to be April 2026. Her appointment was canceled twice because the doctor is out of the office on appointment day. I understand emergencies but maybe having more than one doctor would be helpful. Especially when it's already been months since the last appt. Then reschedule her two weeks out is shameful. I really don't like that this office puts the brackets so close to the gums and they constantly bleed from not being able to brush properly.

Dr Neema is outstanding! The office manager Belinda was so sweet and handled everything…read more They were all so patient and caring. I'm so happy I came here. Not hard to find. Easy access and convenient location. My insurance will cover it all.

I absolutely hate this dental office with a passion. This has been one of the most frustrating…read moreexperiences I've ever had with a dental provider. At this point, I honestly feel like money is the priority rather than the actual care of the patient. My daughter originally had dental work done here. At one point, we were told she needed a root canal, which I waited approximately two years to address because she had ended up receiving treatment elsewhere. Then, one of the cavities that had previously been worked on broke, so we had to come back here because they were the ones who originally performed the work. Now suddenly, we're being told she needs caps. So I have to ask: What happened to the root canal she was supposedly supposed to get? Did that recommendation just disappear? There have been so many different things said and so many different treatment recommendations that I don't even know what I'm supposed to believe anymore. It's extremely frustrating as a parent to feel like you're constantly being given a different answer about your child's dental care. And now I have to bring her back AGAIN because a cap they recently placed is irritated, inflamed, and bleeding. That is completely unacceptable to me. I should not have to keep bringing my child back because we're having problems with work that was just recently done. What makes this even more frustrating is that other dental offices have been reluctant to see her because she has already had work done here. So I feel stuck having to keep returning to a place I absolutely do not trust. I would NEVER recommend this dental office to anyone based on my experience. If you choose to go here, please ask questions, get everything explained clearly, and keep documentation of every procedure and recommendation you receive. I am beyond frustrated and disappointed with this office. If I could go back and choose a different dental provider from the beginning, I absolutely would.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.