Amazing and professional staff ! I take my 10 year old and 3 year old here. The office is always…read moreclean and we never wait for longer than 10 minutes after checking in. My kids have a good experience and I have never had any issues . I have been brining my oldest for the last 9 years.

The dentist and staff are wonderful with my daughter--professional, friendly, and attentive. I have…read moreno complaints about the quality of care she receives. However, I do have ongoing issues with the clinic's scheduling policies. Today, I was running 10 minutes late due to work. I commute from L.A. and already have to leave early from my job to make it to these appointments. I was told they only allow a 5-minute grace period because the doctor has a long commute--which I understand, but frankly, that's part of her job. I also have a long commute. I also lose time and money when appointments are inflexible. It feels one-sided to ask for consideration of their time while showing none for the time and cost their patients invest. Especially given that this clinic is on the pricier side, I expected a little more flexibility and understanding. To make things worse, the next available appointment they could offer was three months out. So basically, if you're a few minutes late due to life happening, your child has to wait months for a reschedule. It's disappointing, because the care itself is great. But the lack of scheduling empathy makes it hard to justify long-term.

Trying to find a dentist that I like and trust seems to be a bit harder than I thought. My favorite…read moredentist retired and it has been a couple of years of seeing new dentists trying to find the right one. I think I have it! Every aspect of the customer service was warm and calm and cheerful. I also took my son, who is 9 and was worried about everything - he was treated kindly and respectfully. In the past, I've seen dentists that find all kind of issues that were conveniently covered by insurance. Or, they poke you in the gums with a sharp instrument and say - WHOA you're gums bleed, you need a special deep cleaning that your insurance will pay for! Huh. A sharp dental instrument made me bleed? What a racket. When either of those two things happen I'm not coming back to your office. Nothing of the sort happened to us. First, the x-rays at the dentist can sometimes be the hardest part! I really appreciated the dental assistant's way of handling my occasional issue - she just calmly moved on to the next area (which required a different bite), and then went back to the problem areas later. This definitely kept me from getting flustered and it was no problem when she went back. It had been a year (COVID) since we had been to the dentist. They could have told me anything and I might have believed it. But we both were cleaned up and polished by Dr. Phil. No cavities. No pressure to do anything unnecessary. Good advice about braces, too! Also, the cleaning was that little water pressure deal, no scraping. Thank the lort. Fast and pain free. Naturally, everything was very clean, everyone was masked and gowned and there was hand sanitizer everywhere, etc. It is a nice office in general. Cool that you get x-rays and treatment all in one room. We will be back and I will be recommending Lancaster Dental to others.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

Dr. Nima, assistants Jessica & Nayeli the whole team made my otherwise scary experience of getting…read morea gum surgery not so scary at all. How? They were super gentle, patient, friendly and made me feel calm and at ease every step of the way. I have for the longest time detested going to the dentist but ever since I began to come to this dentistry I have begun to take better care of my teeth and mouth overall because it's super important. Shout out to Dr. Nima and all of the staff! Keep up the great work, I don't dread going to my dentist appointments anymore because I trust that I'm always in good hands!

Cindy and Nayeli did great on my cleaning and we're very helpful :))) the staff is very friendly…read moregot in and out of there quick

The staff at Smile Dental yesterday was THE FIRST STAFF to care about my exposed nerve in 2 months…read more I lost so much weight, lived everyday in so much pain my eyes were swollen from crying. I called their office Monday Morning and by 11am, I was in their office. She promised me she'd get me out of pain and for the first time in 2 months, I woke up this morning without severe pain. They were VERYA caring and even were super supportive during the needle phase of numbing (super sensitive to needles.) will definitely recommend them any day and REALLY hope they'll keep me as a full time client because I'd love to make this office my new dentist.

I took my daughter to get a root canal and Dr Vanessa was very professional. my daughter has…read moreanxiety and is very scare when it comes down to dentist visit, since she had a very bad experience on a visit with a different dental office.. today she went back to take care of a cavity and Hilldi did her refill, she was amazing she kept my daughter calm and talked to her explaining every step. our appointment was at 11 am and we didn't get called in until 12 am. we did wait a little longer this time but overall very nice and professional place .

Sharon is extremely rude and infuriating. I know everything she was saying and it is not what was…read morehappening. I tried to ask questions and she wouldn't let me get a word in edgewise. If you can go anywhere else then don't waste your time at this place.

Dr. Pepper and her kind team made my 5 year old excited to go to the dentist. The pain-free…read moreexperience made for a happy child and stress-free Mom.

Before finding a new dentist for my adult son, I finally looked into why the local small-town…read morefamily dentistry feel of this office was off? We had come for years without issue! This place is under new ownership, as of a few years ago, It was bought out by a young neurotic dentist named Dr. Sangani. This place can't keep any dentists or cleaning staff. You will not get the same hygienist. No consistency! One visit you need this, next is that , and of course the price went up! This micro manager dentist hops from room to room and totally interrupts whatever conversation or treatment you are undergoing. The owner has little manners or etiquette and you can truly see the frustration on the employees face. That's why you don't see the same employees 6 months later. You can overhear the pressure his employees are under to over-charge and over diagnose treatments. "What about this, what about that, did you suggest this." All to milk money out of scared patients. Likely there is shady billing happening but I didn't stick around to find out. I sat and witnessed his odd antics (and he wouldn't stop talking- Sir, we have lives!, stop the chit chat so we can get our treatment done and be about our day). Enough is enough and we are now going to another dentist in town. Avoid this narcotic, self absorbed, narcissistic owner. Bad vibes!

I had a terrible experience with a dentist. I grind my teeth at night, so I asked if I could buy a…read morenight guard online for $100. The dentist recommended their night guards, which used a laser to scan my teeth for a precise fit. I bought the $400 night guard and wore it for six months, which helped prevent grinding. However, I noticed my bite was changing. When I returned to the dentist, they checked the night guard and realized my teeth weren't touching it, only my molars. I trusted their claim of precision. They shaved off the night guard to make it fit, but my bite had changed, and my teeth no longer touch when I close my mouth. Both dentists are unattentive. The staff keeps changing, likely because they don't like working there. They also overcharged my family and made them pay out of pocket instead of waiting a month to use insurance.

My daughter requested braces. Our dentist recommended this orthodontist and we have had a positive…read moreexperience. The staff is friendly and they are accommodating.

I wouldn't really recommend this office. My daughter is going through Phase II AND has only seen…read morethe doctor twice and her braces were placed September 2025 and it's about to be April 2026. Her appointment was canceled twice because the doctor is out of the office on appointment day. I understand emergencies but maybe having more than one doctor would be helpful. Especially when it's already been months since the last appt. Then reschedule her two weeks out is shameful. I really don't like that this office puts the brackets so close to the gums and they constantly bleed from not being able to brush properly.

My son had work done about two years ago, and he was physically distraught afterwards. The whole…read moreexperience was awful. They don't try to help the kids get comfortable with the equipment. They just shove it in their mouth and hope for the best. Ever since, my son freaks out, even at just the xray machine. They seem irritated when they can't do it and move on. Also, to freak out the children even more, you can hear kids screaming and crying in the back. We went to a new office and they're wonderful, so there are better experiences our there. Please, if your child has trauma connected to a place, please, go somewhere else. It's not worth making it worse.

Tenía cita a las 9 am, llegué 30 minutos antes. Eran las 9:30 y la dentista no llegaba. Pedí que le…read morellamaran para saber qué tan tarde llegará y que no tenía hora exacta. Mi hijo de 4 años en ayunas para su tratamiento y ya quería el comer. Que falta de profesionalidad de la doctora al no llamar y avisar que llegará tarde.

I really like this dentist family. I love how the young dentist sons know every lyric to every rock…read moresong and they are perfectly comfortable singing along as they do their work - super cool dentist dudes and love their wonderful and caring hygienists!! Had crown done and super happy with their work.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.