Great location in Burien. I like this Starbucks because there is usually plenty of space to sit down to do some work or take a quick meeting. Staff are always friendly and quick with service. The room is a large square but the music is kept at a decent level so it doesn't feel too noisy. read more

The worst service the lady at the register was inattentive; didn't acknowledge me as a customer as she was too busy multitasking. Very rude attitude. She should be retrained or released immediately. She knows who she is! read more

The service was very bad, a very bad experience with the person in front counter the name marry bad attitude this person shouldn't be doing customer service. read more

Prior to composing my review, I first saw the low rating of 2.7 stars. I thought that I was at the wrong address for this absurdly low rating. But no, it is the correct location. It's the one on the corner, adjacent to Aliberto's Mexican Food, diagonally across of Sound Credit Union, and further located across of Walgreens. This is the BEST Starbucks in the South Seattle area. Hands down!! So why the low rating?? I sorted the reviews to most recent review, prior to posting this one. The "most recent" one was from Shelly S. ---seven MONTHS ago. Next recent was eleven MONTHS ago. It's good to know historical evidence, but Yelp! should create an algorithm to bunch together the old reviews, and then see if a business improved or not over time. Go there and hopefully you are witness to the two young ladies who are textbook examples of not only customer service, but more importantly, the Aloha Spirit. And before u think, "Oh, this guy writing about a couple Kānaka - part Hawaiians!" Nope, not one drop of Hawaiian blood in either of them. First there's Willow, from Armenia. So bubbly with personality, that the regular Sbux drinks taste extra special because of her killer smile and ehu (reddish) locks of curly hair. Then her partner, and fellow Agent of Aloha, Victoria. Smaller in stature to Willow, but her passion of brightening people's days with the simple act of using their name is priceless. Sure, it's printed on the label on my Grand Carmel Macchiato. But how many Java slingers in any Starbucks use it, and say it as if she was a friend? :) Whomever trained these two fine examples of women, please keep up the great work. CEO Laxman Narasimhan belated congrats on one year at the helm! If Undercover Boss approaches you to do an episode, hit up this store at 901 SW 148th St in Burien, WA. And keep the episode real, by not spoiling the (coffee) beans and letting them know who u are. LOL Aloha Auinalā! (Good Afternoon!) Bruddah Whitney ‍ read more

Starbucks - Grand Caramel Macchiato, extra sweet because it was made with Aloha by Willow & Victoria! - Coffee & Tea Near Me - Burien, Washington

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DO NOT GET COFFEEE HERE. I went on 11/5 at 10:04am ordered my matcha as I usually do. I was extremely nice as I always am. I ALWAYS thank them and say "may I" when asking for an item or adding to order. I got to the window and couldnt figure out why the barista was laughing, holding onto my drink and at first, I didn't look at it, but then as I'm sitting at the stoplight, I realize that they had drawn a monkey on my cup. It was a larger, Hispanic woman at the Window. I'm not sure who made the drink, but I will be placing a complaint with corporate do not go here.! read more

Way too noisy for a local coffee shop to meet up with friends. Music is too loud to converse with others without yelling. And staff just says it's by corporate directive. Well, they can do without my support! read more

I came to this Starbucks August 5 around 7:40 and this had to be the worst starbucks I have went to the workers are extremely disrespectful when you enter they look as if they don't wanna serve you and they told us to grab our drinks and go and catch an attitude really quick and I just gave them the benefit of the doubt and left it and didn't even respond in the same attitude as they were giving me but they gave us our drink which was a caramel ribbon crunch and it tasted awful it was so watery and the whip cream just tasted awful there was not one bit of crunch in the drink I will not be coming back to this place very rude and awful and they really need to check there attitude I really have to say it would have been better if I didn't even get service from them and went home I spent my money on nothing basically. Highly disappointed read more

This Starbucks turned my day around!! Typically if you're not having the best day you go and get a coffee to help you feel better, and it's usually the coffee that makes you feel better, and while my coffee was made perfectly (and I'm pretty picky), this time it was the people that turned my bad day around. One girl was especially kind but EVERY SINGLE employee acknowledged me and was kind, which is something that many places, not just Starbucks, is lacking today. They had no idea I was having a bad day and just gave great customer service and in doing so, shifted my day. So I highly recommend this Starbucks. Not only is it a beautiful store, it's very spacious and great seating, but the staff is like a family and they treat you like family!! read more

Starbucks - Inside - Coffee & Tea Near Me - Burien, Washington

I ordered my drink and the woman got it wrong three times then it took me literally 12 minutes to get through the drive-through not a good day I definitely would not recommend coming here they just can't get their stuff together lately and definitely don't come at night it's even worse read more

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For a green circle coffee shop, there were some really fun people working here. I asked the girl behind the counter to surprise me with a coffee. I think I confused her for a moment, but it was worth it in the end. The store was socially distanced, mostly clean (tables could use a refinish) and the crew was super friendly. They even delivered my food to me at my table. This store has a drive thru, you can order ahead, or just order as you arrive. They are super fast, super accurate, and have a great atmosphere for relaxing. read more

The location is awful just due to the busy intersection it sits on and not well set up for their drive thru situation. They need some traffic routing done to their parking lot. It creates a driving hazard as well. The service is standard Starbucks. Save yourself the stress and a long wait by finding a more convenient location! read more

When it was pretty new, remember I loved coming only to this Starbucks because the baristas knew how to make their coffees w/ your xtra needs. Till recently, the coffees don't taste as great as what I would pay for. It's like a "good bartender" who makes it taste right. Anyways, I didn't come back on here to update a review about how the drinks had definitely gone down for me.... The day before yesterday, Feb 5. On an evening, brother offered to pick up some coffee. I usually wouldn't bother because we all know that morning majority baristas makes it better. I killed my iced coffee and at the end; a plastic surprise of a cap. Okay good thing my brother changed my order into an iced instead of hot. Because maybe it would of melted! Killer. I'm not going to be unreasonable and go back to complain. I understand mistakes like this, still not cool. Imagine how many hands had twisted those caps back on and off. And if it probably accidentally ever fell on the floor? I mean anything could happen. Cmon guys... plus I got two added shots. Watered down like usual.... read more

Starbucks - Coffee & Tea Near Me - Burien, Washington

I used to hate Starbucks in California, but since I've moved to Seattle it's been my go to for anything drink related. So this review is for this location specifically. I've been coming to this location because its convenient location and they do ok sometimes. But I wont be coming back no customer service and my orders have been wrong I have tried to call location with no answer and well I'm fed up. How hard is it to add Carmel to a drink when ordered and clearly on the label. read more

Starbucks - Do you see any cml in this frap? - Coffee & Tea Near Me - Burien, Washington

waited 30 minutes to get my coffee. Thought it would be faster going inside and placing my order in person. Boy was I wrong. Never going to this place again. read more

Horrible horrible horrible service. I have given this location MULTIPLE chances. I've gone through the drive thru, used mobile order and walked in. My mobile order went 7 minutes before the cup wasn't even placed on the counter to be made. I watched a young woman barista talk about her entire upcoming 19th birthday trip to California with her boyfriend , watched a manager converse with customers in the lobby and multiple workers catering the drive thru all the while I stand there. The barista even made a comment about "you've been standing awhile" like really .... stop talking and do your job. I will no return to this location. read more

If you're going to not let people sit in the cafe without a vaccine card or negative test PLEASE say that somewhere on your website. I did my research before I came, and found nothing saying I wouldn't be able to stay. Just bummed. read more

Well, you know not all Starbucks are the best this one. They really need to fix the drive-through situation put signs out there or something to let people know you will have to zipper merge or make it one way people get too mad in line and you guys don't have to deal with it I have the anxiousness, is somebody rude behind you because they don't understand a zipper merge other than that everybody here other is cool that works here and it's your average Starbucks coffee. You know it's good. Sometimes they're nitros be out too often or out of product too often in certain people and the drive-through's are a little too chatty when the lines are very long, I get great customer service. I love that but you also gotta be quick with it. I can't be looking at pictures in somebody's phone and hanging out with them at the drive-through and it has two busy intersections on both sides of it go support them, but people in the drive-through. Need to have some patience, and respect for others in the drive-through. read more

we came through on saturday and the kid at the window sneezed in his hand then waited for our drinks and handed them to us without washing his hands. came through Easter Sunday the next day and a different kid was in the drive through with his foot on the window counter wiping off his shoes with napkins and then wipes his hands on his dirty apron and handed us the wrong food and drinks. this place is gross and doesn't follow/enforce safe food handling conditions. read more

Very clean Starbucks. The only complaint I have is how long I had to wait in the lobby for a drink.

Three stars is sufficient for a large clean Starbucks that is filled with loud music and scattered garbage on the tables to acommpany the dirty chairs. They need to wipe this place down, cut the music in half and they would do a lot to help themselves. It's Starbucks so the coffee is consistently average and slightly over roasted. Staff was perky and friendly but that's expected at Starbucks. read more

I come here at least 4-5 times a week and at least 4 of those times I always get served a tall drink in a grande cup. I even say no foam just to not let that be the problem but I still end up with a little over half a cup. These drinks aren't cheap, so if I'm paying for a grande or a venti that is exactly what I should get. It's takes a lot for me to even write a review but getting half a cup three times in a row is just bad. read more

Stopped by yesterday to try the new Smores Frap. It was actually really good, and they changed it to how I wanted it without mistakes. They lost a star because of the wait time. This place is new, and in such a highly trafficked area, that the drivethru wraps completely around the building. The inside is so big that if they get busy inside, the wait time for a drink could be upwards of half and hour. Even with all of their staff (it's packed back there), I can't see it getting any smoother any time soon. read more

Starbucks - A little busy at Starbucks... - Coffee & Tea Near Me - Burien, Washington

Long lines, forgotten orders, wrong orders... I keep trying to give them another chance. It's Starbucks. They have procedures and standards. But this location always comes up lacking. Even with only one car in front of me the drive thru didn't enter my order and couldn't remember what is was. I did get to sit at the window and listen while she took someone else's order before telling me she forgot mine. I'm done. Thank goodness this location never was my go to morning spot. This location still sucks! read more

I would have given 1 star, but the people that work here are really nice, they are just sooooo slow. Only go to this Starbucks if have 30 minutes to wait. And it's ALWAYS this slow. For some silly reason I keep going back. read more

Passing through on the way to a nearby doctor's appointment, I caught I quick bite to eat here. Like most SB's in the AM, there was a long line of cars queuing in the drive-through, and I decided to try my luck by parking and ordering from the counter. The service was quick and efficient, with a bit of a hiccup processing my flaky SB rewards card. In a few minutes, my name was called over the hum of AM diners, and I took a place at the bar-like counter away from the snaking lines. This seems to be a spot for HS-ers on their way to class, and I can imagine the line swells around :20 - :30 before the bell rings. Maybe best to avoid this time, if you're in a rush. Will return if in the area. read more

I have tried this Starbucks about a dozen times over the past year. But...am just disappointed with the service. I would go inside to order because the drive through lines is crazy long. Going in and ordering you would think they could get the order right, but no. How hard is it to screw up a tall soy mocha? And I have to ask for my food. That seems to be a problem, getting the breakfast sandwich too. There are better Starbucks down the street and that is where ill be going. read more

would give less than one star if i could. went here against my better judgement for breakfast because i needed something quick with a drive thru. not only did they give me a bagel that was missing half of the top slice, they didn't give me a single cream cheese when i asked for two. biggest waste of money ever don't come here. read more

This Starbucks seems pretty new to me cause I think it opened up about a year or two ago?! But so a few weeks ago I told them to re-make a drink which was the Green Tea Frappuccino cause it wasn't tasting right and they were able to re-made it. But I still felt like they didn't make it right so I talked to them and they said they could either give me a refund or re-make ANOTHER drink for me, I told them I'll just get the refund and i'll get the drink at a different Starbucks. In general the workers at this Starbucks are very nice though, they make sure to smile and keep us customers happy! :) read more

A Starbucks is a Starbucks is a Starbucks, right? No. Wrong. This is an Alicia-approved location because it has downright one of the largest indoor seating areas I think I've ever seen AND it has a drive-thru. So...why not five stars? Because when the drive-thru guy gave my dog a treat it was whipped cream on a lid. Seriously? Get some better dog treats. read more

This store was brand new, so right away I noticed how modern it was. There is TONS of seating too. Like... An absurd amount. Perfect for anybody who wants to come study or catch up with friends! However, it took the baristas like ten minutes to make our two drinks. How hard is it to make an iced coffee and a cool lime refresher? I'll give you a hint... It's not hard. Also, it was hard not to notice how dirty the lobby was. Almost every single table had crumbs/sticky spots, there were napkins littering the floor, and both garbage cans at the condiment bar were full to the brim. I'll give them this though - it wasn't the worst Starbucks I've ever been to, so yay for that. read more

I remember driving by this Starbucks and remembering it's size so I had to try it out. This Starbucks is huge! I have never been to a Starbucks with this much square footage. It's pretty much the size of a standard fast food restaurant. This a great Starbucks to lounge at just due to how spacious it is. There are also many seats that come equipped with electrical outlets. Free WiFi, a cafe, spacious interior, drive thru service, and plentiful outlets makes this a top notch Starbucks. read more

Starbucks - Electrical outlets which are not situated against a "wall" seat. Awesome. - Coffee & Tea Near Me - Burien, Washington

I'm not a regular in this Starbucks location but I am a regular at other ones. These are what I normally rate Starbucks for: 1) customer service 2) my order (taste) 3) cleanliness 4) expediting This is my first time in this place and the barista was informing my hubby that it's only been open for about 8 weeks (?) or approximately. Anyway, our experience here was good. Service was nice, the baristas handled all the orders accordingly with speed and enthusiasm, hubby orders frap I got my routine of green tea latte (with specifics). We both got our drinks on time & the place had ample seats & of course that free wifi which is what we all go for (let's all admit that), anyway we didn't have time to stay long. I just wanted to see this place as it was on our way to get those beignets (that's another review) This is a huge Starbucks and plenty of space and seating. It was clean but it was a little slow, maybe because it was lunch time. Perhaps I missed the morning rush. I don't know how this place gets during peak hours but I'm only rating it based on how my experience was which was around noon. There's a drive through and plenty of parking but we didn't try the drive through & I'm sure like most Starbucks this place probably gets long lines during the peak hours. read more

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This locations employees are like night and day. The ones that do a great job are terrific and maybe the best baristas I've ever seen. The other ones are on the opposite end of the spectrum. So if you get the A team your order will be fast and correct read more

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I spend several hours, 4 days a week at this Starbucks. The staff is one of the friendliest I've encountered at any coffee shop. Service is top notch, and the lattes come out smooth as could be. read more

I am a fan of Starbucks, always have been. In the past month I have tried to order my daughter a "White hot chocolate " and both times were not made correctly. When I order this I emphasize White hot chocolate but they make it as a regular hot chocolate with some white chocolate. It's suppose to be like a white mocha without the coffee. I have tried to explain this as well but it adds more confusion so I don't know what to do other than go somewhere else. read more

(Reposting this review - realized I reviewed the wrong location on 148th the first time. That'll teach me to not check in!) 3.5-ish stars on the Starbucks scale - not the greatest, but fine. We stopped in this Starbucks mostly to use the bathroom, but also bought a chocolate chip cookie. The music was louder than it usually is in a Starbucks and it was louder than I would prefer. I said that the cookie didn't need to be warmed (I don't really like it when the chips are melting) but they warmed it up anyway. They seemed to be a bit frazzled, partially because their coffee grinder was broken. There's a drive-thru here and the line was long when we came in and long when we left. One thing I liked about this Starbucks was that it had comfortable green velvet armchairs. I sat in the chair for a few minutes and did not want to get up! I also liked that the bathroom had 2 stalls and wasn't just a one-room deal. I'm used to Starbucks in Seattle proper having separate garbage/recycling/compost bins but I didn't see that in this one. Didn't like that so much. read more

Our drink orders were forgotten and when the food orders came out they weren't correct. Lots of space to meet up with friends though!

This is a great location. Formerly a skippers I'm glad they turned it into something nice. It's got big comfy chairs and friendly workers. There's plenty of space albeit no fireplace. Patrons here are generally nice but you do get the occasional loud mouth. Plenty of gifts and goodies to choose from and great fast service. This is a safe place to go and it is not overrun by drugs or beggars. They keep the restroom locked but if you ask even without buying something it will be open . I love coming here when I have to take my car in for service because it's a short walk. The drive thru is a little wonky but that's expected. This is one of the better Starbucks locations in my opinion. read more

Don't really buy coffee at Starbucks much since it is pretty expensive, I figure since today was my b-day I would treat myself to a grand'e mocha, asked if there was a b-day discount ( Nope unless you sign up for something. Was shocked at the final price $4.90 so not worth it!! What is wrong with people? Why do they keep buying coffee here? read more

I see a few negative reviews here but to be fair this is a newer Starbucks and I'm sure they just needed to get new people trained and fall into a routine because I go here almost every morning and never have an issue. One of the Barista's, Omar used to be at the 5 corners location (which I used to go to daily before this location opened)and transferred here and still recognized me and remembered my name when I walked in and he was working :) oh and the new grilled cheese they just came out with is sooooooo good! read more