First real Starbucks in USA for Nanwadee!! She loved the 'large' iced matcha (not sweet)! The staff were exceptionally personable and really seemed to enjoy the story of 'The Pretty Thai & That Guy' read more

Starbucks - First real Starbucks in USA for Nanwadee!! - Coffee & Tea Near Me - Charlotte, North Carolina

Shout out to this Starbucks on S Tryon St. I ordered my drink and there was other people in line waiting after they ordered and we all got our drinks within a couple minutes of ordering. Great service!!!! read more

Place my order via the app. Honestly this is the best way to get what you want made correctly, in regards of the sweetness, foam amount, milk type, etc. I drove and gave my name through the drive-thru, pulled up to the window and was greeted by the nice person. Thank you for kind gesture. You never know when someone is having a rough day or not feeling well. My coffee was made perfectly and my kale and mushroom were warmed just right too. Thank you all for having the app. available to allow me to place the order ahead. read more

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I can still appreciate this Starbucks for what it is - a smaller location with the full service of goodies that Starbucks offers. Cooler of pastries and sandwiches and drinks plus the baristas are making your caffeine-infused beverages. This location does have a drive through but the corners are tight and the space is limited. It is on a very busy stretch of one of the main arteries into Charlotte so expect busy traffic. Inside the store (they do have a few tables and seats outside in the shade), I found it to be quite noisy with the espresso machines and the staff making up orders. If you're planning to have a quick business meeting or perhaps study/read, I think this is probably not the Starbucks for you. [Review 10886 overall, 658 of 2019.] read more

Starbucks - Starbucks on South Tryon in Charlotte NC - Coffee & Tea Near Me - Charlotte, North Carolina

I'm happy this Starbucks is finally on normal hours again! Since this is the closest drive thru location I continue to come here but I promise you my drink (white mocha) NEVER taste the same ugh! Some days great some days terrible and most days just ok. This is regardless of short or long line. Also I understand there is a national shortage on different things but for the price we pay for a Starbucks drink, if you don't have any sleeves available but I ordered a hot drink I expect to receive my drink double cupped or at the least a napkin since it is a hot drink. Unfortunately you won't get that here and for that reason I had to give them 3 stars only. read more

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I forgot to add something to my order and I want to add it at the window like you would normally do at any other regular Starbucks and she told me sorry I can't do that at the window when I know they can so I just would not recommend this place read more

Service is always awful. Everyone's miserable. Maybe 2 employees here that are very nice but other than that I can't count how often my drinks have been made incorrectly and they are QUICK to shut that drive through door in your face. read more

So this is just your run off the mill Starbucks as far as I could tell. This was my first Starbucks stop since starting keto and let's just say I definitely confused the barista. If you want a low carb chai tea latte, you can order: Short Chai Tea Latte using 2 Chai brewed tea bags, 2 shots heavy whipping cream, and 2 pumps sugar-free cinnamon dolce. 206 calories, 4g net carbs, 1g protein, 22g fat. If you want it to be an iced chai, apparently it needs to be a tall, not a short. This Starbucks also doesn't do pumps if heavy whipping cream, but another barista said that was just a normal pour. They were very accommodating and my barista even double checked after I got my order to make sure they got it right. I definitely appreciated them accommodating such a custom order! read more

Starbucks - Keto friendly iced chai tea latte - Coffee & Tea Near Me - Charlotte, North Carolina

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I don't understand how or why this location ALWAYS runs out of supplies especially with their most popular items. It's very inconvenient to your valued participants from customers such as myself. I consistently use my mobile app to make all my Starbucks orders and have done so for YEARS! Using the app is very convenient for me, I order from home and by the time I leave and drive my drink is ready. But that certainly hasn't been the case and instead of notifying me via the app of what items they are out of for this location. I have to wait until I arrive to the location, get out of my car to run in and grab yet again an empty cup. Then the barista tell me oh we're out of this. I'm sure you can only imagine the look on my face as it would be in yours, a look of frustration. The past two purchases at this location I have went to purchase my medicine ball and they have been out of something that's required for the tea. During this time of the year and for such a popular drink you would think this would be their well stocked items. Starbucks Whitehall you have to do better with your updates in your mobile app. This is ridiculous! I had no time to wait in the long line for my refund, so I'll have to contact customer service once again for my money back. read more

Bagel with cream cheese good Hot chocolate... not a fan of ... is milk chocolate an option ? Bagel came out fast, had to wait a bit for my drink. Seemed as though to go orders were priority. While customers waited for their order. Cleanliness could be a little better. read more

I always take the wrong turn when I'm heading here. This store is located in the same strip mall as Don Pedro and Game Stop. The people here are very friendly, but unlike the Starbucks on Arrowood they don't give free samples. Tip: They both have a drive-thru window. read more

Starbucks - Coffee & Tea Near Me - Charlotte, North Carolina

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The customer service today 3/20/23 was amazing. The guy that was at the window taking orders was very kind & you honestly don't see this often anymore. He really brightened my day & he went above & beyond. My order was also correct & food was great. People like you make a difference in people's day. Thank you! read more

This Starbucks doesn't care about your safety or privacy. It's hard to get in and out of there too with the parking lot and drive thru locations. They had one bathroom closed and the other had a broken lock so people could just walk in on you and they did. Disgusting. read more

I don't know what the negative reviews are all about but I had no problem with this location. Quick and tasty coffee! Don't hesitate to get something here. read more

This is our neighborhood Starbucks and we love it. My daughter and I both walked here after finding out my mother/her grandmother passed away, to get some fresh air and Starbucks always makes my daughter feel better. My daughter was so upset and emotional while trying to place her order and the store manager, Natalie, and the rest of the team noticed. Natalie immediately responded by giving her a cake pop with a handwritten message "Storms don't last always but love does." She came around and gave her a big hug and continued to make her frappuccino. This warmed my daughter and I heart and now my daughter wants to visit the team each and every day. This is a new journey for us and I'm grateful now that my daughter finds comfort going to Starbucks because of such a small but huge gesture from Natalie and her team. Thank you for your culture of caring! read more

I went to Starbucks today with my daughter and we did the drive-through. Upon arrival there were probably 5 to 6 cars ahead of us and the wait was considerably long. I understand that people are pulling up to the menu studying it as if it is the first time they have been there and then placing long and complicated orders but this process seems to be taking longer and longer in the drive-through these days. This delays the process for everyone in line and the corral that they have your car in begins to feel like a prison while you wait. I saw the people behind me pull up, change their minds and then back out of the very curvy drive through lane. Once we got to the window the clerk appeared to be talking to someone else, but it is highly possible she was speaking to us as well. It was all unclear. Our order was correct which is all that mattered and we were out and on our way 20 minutes later. The drinks were delicious. read more

Went through the drive through on a Friday morning and the guy taking my order was very pleasant! The woman at the window was so nice - she complimented my makeup! Of course the coffee is always good but it's so nice when the staff goes above and beyond. read more

Convenient and friendly!! I was craving a coffee with this cold rainy weather and decided to stop by my nearby Starbucks. I opted for the seasonal Caramel Brûlée Latte in a grande size. Drive thru was a breeze. Just super narrow. Be cautious when going through the drive thru as other cars passing are also trying to join the drive thru lane. Not the best parking area either but hey, just be a cautious driver. My latte wasn't too hot. I was able to drink it after a couple of minutes. It even had a green stopper in it. I say that cause not all places have given me the green stopper. Customer service was A1. I'll be back again because it's in a convenient shopping lot and literally 5 minutes away from my home. read more

I don't visit Starbucks often. But I heard they'll give you dog treats---certain locations anyways! I was running a few errands with my fur Friend! Of course it's About 100 Degrees outside!!! Ugh!!! I came to the drive thur---no line around Noon. I ordered a Tall--Vanilla bean frappuccino and a ice water. At the window I asked if they had dog treats. The young lady offered a Pupuccino!!! Pupuccino!!! What!??? Lucky day for my puppy! This is basically a cup of whipped cream.....he loved it!!! Such a spoiled dog!!! I let him wash it down with ice water. I wonder what their treats are made of? For some reason my dog hates peanut butter---I hope the other locations offer puppuccinos and treats. We look forward to visiting Starbucks again soon. read more

I don't know if these people are trained properly, but it is by far consistently the worst Starbucks I've been to. Unfortunately it is the only drive-thru near my house, so I go there often. I get the nitro cold brew with salted caramel foam. 9 times out of 10 the "foam" disappears in 5 minutes and it's not sweet at all. At least once a week they are out of cold brew. Please put a little heart into the drinks you serve people! read more

This place is pretty much a hit or miss.... No one in line, Maybe a mobile order(mine) or two..... Three employees standing around and don't see my mobile order..... To me, Race doesn't play a factor because I usually say- It's either by birth or by choice..... I always go with the latter rather than the former..... read more

*This review is for the drive-thru only. On a busy Saturday, the bf & I were craving the fall favorite, "Salted Caramel Mocha Frappacino", & luckily this location has a drive-thru. However, it's the location that bf hits up in the mornings during work. From the quick ordering process, to the fun guys at the window, they made it fun. There were two young baristas & were really friendly & comical. We discussed our love for this yummy cool treat & they even gave us a free salted caramel cake pop to try. If all their employees are as friendly & fun as these two were, this Starbucks is definitely worth repeat visits. read more

Moblie order was on point today. Went to another location previously this week and they didn't have all the fall bakery items in so I was excited when placing my mobile order that they had in the new Apple loaf in stock. As always this bakery item was yummy! read more

Starbucks - Seasonal- Caramelized Apple Pound Cake - Coffee & Tea Near Me - Charlotte, North Carolina

Seriously whoever is responsible for ordering supplies needs to get it together. You guys are constantly out of stock of popular items like brownies and matcha green tea lattes. I never leave reviews for corporations since it's not going to affect the business, but this branch location really needs to get it together!!!! Every time I ask for a brownie, which is the main reason I swing my Starbucks, you guys are out. You guys have only had brownies once out of like 6 times I requested one. I get that sometimes you run out of items, but of the 8X that I have been to this location, you've only been able to fulfill my request twice!! That's horrible. Please reorder and restock your merchandise. read more

This Starbucks is honestly terrible. They never have anything in stock such as cold brew. Customer service is nonexistent. There's a better one at the Target nearby. read more

This must be a very poorly run Starbucks. I've given up on it and suggest you do the same. Not only are they rarely open when they should be, they are always out of everything. It's not like we order difficult drinks. I get really tired of hearing "we're out of that right now." Where is the value in that? read more

This Starbucks is as reliable as a republican. There is never consistency on when this place is open. They just close up shop whenever they want and rarely have anything in stock!!! I'd rather drink my overpriced beverages from the sugar shack around the corner. read more

I have made my last visit to the Whitehall location. They are consistently rude. I'd rather just make the extra drive. On one occasion my daughter wanted to say her order (as kids do) and of course I always repeat it but before I could the person rudely and in the nastiest voice says "Only the driver needs to be speaking!" I honestly didn't think much of it. Came back a few weeks later. I place my order and then I say just a second while we decide on the second drink. After about 45 seconds the girl snaps "do you know what you want or what? We are CLOSING!" How the heck am I supposed to know you close at 6 pm? And in any service I restaurant I've worked in, you don't rush the final customer. You close once they've left. Your people need a lesson on customer service and just basic decency. It's ridiculous. NONE of that was warranted. We WILL not be back, no matter how inconvenient, I'll drive 5 extra miles if needed. I'm terribly disappointed and I hope others will follow suit. read more

I always use the mobile app for ordering when coming here, makes it easier for me. I will either go through the drive thru if the line isn't long but if it is, I just run inside and pick up my order. Haven't had a bad experience here and I go everyday Monday to Friday. read more

Starbucks - Coffee & Tea Near Me - Charlotte, North Carolina

this starbucks is very slow moving-bernie pitts my 6 month old moves faster than this. I am currently standing waiting for my iced tea lemonade and it's taking a half hour! they do make a great tea though! their service can go smell MA pits read more

The slowest service ever in Charlotte! The past two times I've been here they have skipped over my order or had it waiting by the drive-through window. The baristas are too busy gossiping to care when I tell them they've forgotten my order. read more

Every time I come here I am stuck in a line, I am in one right now, have been waiting for fifteen minutes because they refuse to fix the drive through and parking situation, if you want coffee this is definitely NOT the place to come unless you have 30 minutes to spare and don't mind being consistently late for work. read more

Starbucks - Always a line every-time and when you get you coffee you are still stuck in the same line - Coffee & Tea Near Me - Charlotte, North Carolina

Best Coffee, and in a chain Franchise?!?! I've been to a couple of different Starbucks locations in my past, both in Charlotte ans Rock Hill. But this is by far my favorite location. It does get busy at times, but what Starbucks doesn't?! The staff here is really friendly and even remember the names of some of the regulars. I always come here and get a Flat White with Caramel for my girlfriend and I always mix it up. The Buckys is in a prime location on possibly on of the most commuted streets in the city with multiple entry points. And if that's not enough, for those who are into "Gaming" it's the same building as the Gamestop! A little off topic but they have the traditional Starbucks look and feel, they have the scanner that reads your phone for those who utilize the app, and by far the nicest staff I've come across at a Buckys franchise. I am always and definitely coming back for the customer experience and great morning pick-me-ups. read more

Starbucks - Can't help but love it!! - Coffee & Tea Near Me - Charlotte, North Carolina

I had wait on oatmeal for over ten minutes!! This was the longest I had to wait for anything. It doesn't take long to prepare this item, it was not that busy. I think they just were poor in their time management. Please do better! read more

This is my go to starbucks.. i have been going here for about 8 years I hate going anywhere else cause they always make my order wrong. Everyone in here is so cheerful and sweet! I know almost all of the baristas' name... except the new manager's.... she seems like she is always in a bad mood. Every time she takes my order, I feel like i need to request someone else to take my order because she always seems agravated and grumpy.. She makes it so obvious that she doesn't like me..... because every time i come in she gives me an attitude. Also, whenever my order is ready, she doesnt even bother calling it out or handing it to me, she just tosses it on the counter right in front of me... One day i waited 30 mins... for a very berry hibiscus ... I waited patiently & when 30 mins went by, I asked one of the sweet baristas if I should come back to get my drink cause it was taking forever (just for juice and berries), she told me to wait a sec and asked the manager, the manager looked at me and claimed that she already made it and called it out... I sat right at the bar and watched them... and I'm 100% sure that she did not make my drink... The only bad experiences that I have had at the Starbucks always includes the manager.... sad :( read more

What is going on with Starbucks they use to be the Ritz of coffee now they are fairing more on the 7-11 side. Every time I come to this Starbucks they claim they can't hear me. It seems to be on there end because every other drive through I experience doesn't have this issue. There are to many untrained workers here. They don't listen to simple drink directions and to honest they are so busy playing around with each other they can't seem to execute orders effectively. I go to places at least 4 times before I take to Yelp. My logic is everyone can have a bad day, but 4 bad days. If that's the case just permanently stay home. They need to fix the drive through speaker, train staff and focus on details. Come on Starbucks "Do Better" read more

Nice little micro Starbucks.... Tried their NEW chocolate Chai Latte tea.... Three words describe it totally.... Run Forrest Run.... I've had a Vanilla Chai tea before so I figured, its probably on the dame line.... Not.... read more

Starbucks - Coffee & Tea Near Me - Charlotte, North Carolina

this is consistently one of the worst starbucks in charlotte. they always mess up drinks & they close way too early.

Very nice location! The drive thru menu is awesome and the staff are super nice! They offered suggestions, asked me what I liked and said that they hoped to see me again! The Starbucks food and drinks were like any other, but what I like most about this place is that even though this is my first time they made me want to come back! Great customer service is always a win in my book! read more

This place definitely gets the job done. I personally really dig the fact that the baristas are sweet and talkative. However, the major issue I have with this place is that it is FREEZING COLD. I write this review with a cold/flu and a temperature to prove this point. If you look at the tables, many of the employees themselves are rocking a hoodie and sweatpants. In Charlotte. In the summertime. Something is clearly wrong. read more