This is my favorite Costa Mesa Starbucks. They don't ask you if you want a hot drink if you order one. That is so silly! The other local Starbucks do that because they are afraid to tell stupid customers that ICED means that the drink has ICE in it. How easy is that? The taste of their Mochas is perfect and usually pretty fast service. read more

nice spacious location, nice plaza it's in too with other various types of foods around. this one has lots of tables and chairs, even a nice leather couch for lounging and talking with your friends. it *almost* feels FRIENDS Central Perk like, haha. almost being the keyword here. Has outdoor seating too, which would fare better in summertime than now since it's so cold. blah read more

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Stopped in here today for some post-game drinks. It wasn't overly crowded, so things came out at a reasonable rate. My issue is with attitude of the barista making our drinks. I watched him pour my daughter's s'mores frappucino into the cup, and it was completely liquified, with none of the icy thickness that makes it a frappucino. She took one sip and said, "It tastes just like milk. It's not even that cold." I approached him and mentioned that it wasn't icy and he said, "The s'mores frappucino is just like that. There's creme in the bottom." I mentioned that she'd had it before and the texture was like a regular frappucino, but he just shrugged and said, "Nope," and walked away. His attitude was incredibly condescending and unhelpful. I always thought that baristas were supposed to remake a drink if it's wrong. Apparently not at this store. read more

Loved Jason! So helpful and friendly and very kind and patient with the new hire he was training. Definitely back soon

I feel like whatever Starbucks I visit, the staff is always incredibly nice and seem to deal with long lines in a timely manner. This location is no exception. The place was absolutely slammed when I visited and I still was in and out of there within ten minutes. It sure beats fighting for parking at the camp! read more

Amazing customer service last night from closing crew. Thank you again for treating me like if I were the first guest. Even tho I was the last. Appreciate you guys and your hardwork. read more

Afternoon team takes FOREVER on mobile orders. A lot of times they are wrong and you have to ask to change them...

drip coffee is flavorless hot water. I had to go to another Starbucks near South Coast to get coffee again. This wasnt the first time...add some beans to the brew like its 2011 read more

I think I have found the most unorganized / dirty / understaffed Starbucks ever. I've been to many Starbucks locations and I think this tops the top 5 of the worst Starbucks on my list. Literally waiting 25mins for our drinks and I think I could make it faster behind the counter myseld . read more

One of my favorite Starbucks!! The baristas know my name and always remember my order. The temperature in the Starbucks is cool which is perfect for summer. Will be coming back everyday. Thanks for making everyday extra special!! read more

Came in to shop for a new coffee mug. They have a large wall, but it didn't seem stocked up the way it should be. Luckily, they did have a traveler that I LOVED and ended up purchasing. When I took a look at their food supply around 5pm, they seemed to have a good amount to choose from which is nice as dinner time was approaching. The baristas greeted me right away as I approached the register and the barista helping me out was very nice and offered me a bag for my merchandise as well as was patient when I needed a few seconds to reload my Starbucks card on my app. This location is around a CVS and a bakery if you need to make other stops. There is a gas station with a car wash across the street as well. This seems to be a popular spot for people to come in and work/study for a couple hours using the free wifi. read more

Today put in mobile order asked barista if they had it he said no, which is fine but he said how long ago did you order it ?and I said seven minutes ago so no we don't have anything .so than a girl at the register says oh I just got it and the place was crowded ;they had one guy Manny working on drinks which was a little ridiculous but even though my drink was time stamped, I was surprised to learn they put it at the back of the pack !!I think it was just failure of them to notice that there was a mobile order and I end up waiting 20 min in all-- a little unfair' they should go by the timestamps on the drink sticker! read more

I have recently been in this Starbucks, this past weekend then on Monday and again today (Tuesday) I have to say there has been a BIG improvement! The floors are swept and clean, the bar was fully stocked with both dispensers filled with napkins and it was CLEAN!! The windows even looked better!! I must say it was SO nice walking into the place , I saw the difference right away!!! I even noticed the employee sweeping while I was there!!! I am sorta a freak about cleanliness especially in food establishments. So good to see that the manager actually is doing a good job! Thank you Sarah for the great job it shows, the store is looking SO much better!!! Huge improvement! read more

I stopped by this location twice this week and the baristas were really unpleasant. The first thing they ask upon walking in is if you mobile ordered and if you didn't they seem really irritated to have to take your order. On one of the days, the cashier's irritation was probably that she needed to get off her phone for two seconds to take my order which made me feel bad for even coming in. I was quite literally the only person in the store both times so it's not like they were slammed or under obvious stress. It's just sad to see such unhappy and irritated baristas. Two stars because the coffee was fine, but the customer service was really depressing. read more

Went in today to order a green tea latte with a cheese danish. The coffee tastes like water and it's really bad. They changed a new group of people and the service is not keeping up as usual. read more

Loved this location! Clean, fast service, yummy raspberry mocha...:)

Jason was great. Very welcoming and helpful this guy definitely likes his job! 5 stars *****

RUDE! Stupid blonde girl who made my drink was such a b^tch. I am a regular at starbucks and a loyal customer and not once have I ever encountered such bad service. Here I am in such a good mood, looking forward to my morning cup of coffee before class and this stupid girl ruins my morning because she wants to act like a lazy smartass. I asked for 4 shot of expresso over ice with half & half and a sweet and low. To my surprise it came out black. I thought to myself "hrmz.. maybe they just forgot to add it." So I POLITELY asked the other barista WITH A SMILE if he can add it in for me since I like my coffee shaken up and she turns her ugly ass around, rolls her eyes and yells out "uh, there's some at the bar she can put it in herself". WELL F U TOO B. Lucky, I was going to be late for class or else I would have reported you to the manger. Fck this place, so mad. read more

very helpful and always have my daughters fave snacks in stock

This is my usual Starbucks since it is on my way to work and close to home. Always friendly people working and always a busy store! I love how cold it is since I like to drink hot coffee even when it's 85 and sunny outside. I feel like that do that so people can enjoy the warm drinks all year round. Which I really appreciate. read more

I had a large vanilla coffee frapp. for $4.25 and used their free wi-fi. Nice place to chill out on a hot day.

I do not like putting low review I usually always write only positive But This is Starbucks & This Ones Always Way Too Slow...Please Get More Help Here...This is the Middle of the day & Your Not even overcrowded...From just getting my order in to getting the drink Took 20 Long Minutes...Not Acceptable... Other than that on a Positive Note they have a guy making the drink that is Spot On read more

This Starbucks is abnormally understaffed and drinks take way too long to turn around. Combine that with all the mobile orders and the two employees they have here on a Saturday morning is just insufficient. I feel bad for the employees, this place is staffed so poorly compared to the other 50 Starbucks' in the area. read more

Love this location in the morning. I literally walk in, order, and get my drink within 5-6 minutes, evenat 8:30am. Staff is very cheerful and helpful. If it weren't for this location, I wouldn't be able to get my drink every morning. read more

I'm a regular at Starbucks a once a morning every morning kind of women. During the week I go to the one by my work off of warner and magnolia or drive through edinger bear Bella Terra. Unfortunately on the weekends I have to go to the Starbucks by my house off of Baker and Fairview and it is repeatedly a LET DOWN as far as customer service goes. This morning in my morning walk I went to Starbucks to grab oatmeal and my coffee, I asked for a bag because I'm carrying my oatmeal home and the girl replies we don't have any. And it's not the first time this store is OUT of something including half and half. It may not be their fault that the store is not equipped but their Lazy attitude drives me crazy. No good morning and very LAZY. Cant wait to move read more

If you are in a mood for tea I would definitely order the black tea sweetened! I could drink this every day!

Ordered coconut cold brew, tasted like iced coffee and milk. Also took 20 min to make.

It's Starbucks you can not really go wrong with coffe! Sometimes stop by on my way to work and there is usually a wait but that's expected! Great pick me up for the morning though! read more

I've been coming to this Starbucks for a while and have always had a good experience. But yesterday a homeless lady came in and almost spilled her soda on my gf. Then she started yelling and cursing at her imaginary friend. She turned and yelled at everyone in Starbucks and created a huge scene, but I must say the Starbucks staff handled it really well. Security arrived in less than a min and when she left they asked if everyone was ok. One customer was a little shook up and management walked out to check on her. I was really impressed by their great customer service and how they managed to stay calm during this whole situation. They even remained respectful to the crazy lady even though she was screaming at everyone. Good job Starbucks. read more

This is the worst Starbucks ever! They take forever to take orders and no one here can make a proper drink! I've given them a few tries because maybe they had a new staff member but it's been like this every time! The workers are nice enough, but they just can't get their drinks down. I now will go out of my way to hit up the Stabucks at Metropoint or off of Harbor because I don't want to waste my money on the coffee they're making out of this store! read more

Pit stop befroe driving back to SD. We were already at South Coast Plaza but decided to look for a different place to get our Starbucks fix. Chanced on this location and don't have any regrets. I wanted a certain drink but couldnt remember what it was called since it is one of their summer flavors so the barrista told me to try the Pineapple Lemonade drink. So I ordered it. While waiting for my drink, my daughter called me and told me the name of the drink I usually get and it wasnt this. So when i picked up my drink I said oh I just remembered what it's called and I said I better remember it next time. Little did I know he made it for me and gave it on the house. Awesome customer service from Cody! read more

Stopped by for a quick coffee and was very pleased! Friendly and fast service and the drinks were great! No complaints!

Wish I could give them zero stars! I've never been treated so rudely! The cashier spent the entire time, while I ordered, talking to a girl in line behind me which caused me having to repeat my order THREE times!! WTH! . It was VERY obvious that he cared more about appearing "cool" than doing his job. I will NOT visit this Starbucks location again and will be sure to spread the word. read more

Great service! The line can get a little longer but when you're greeted by a cheerful warm smile you forget that you just waited in that long line. Thanks for having such a positive attitude Hanna!! read more

I went to this location at around 11:20 this morning. There was no one at the register, there were two one on the right and one from the left. I stood at the register and patiently waited to get my order taken. A barista comes and walks past me to the other register as a white woman approaches it to buy a $5 gift card. The barista walked past me, who is clearly a woman of color and helps the whites woman first. I wait behind and I tell the barista. I was there first, why did her order first? She then told me "oh I did not see you", I then explained that she walked right past me deliberately to help the white woman first. She then defended herself saying that the line started "over there", however there was no line. She then took my order. And did not apologize. I am extremely distraught and absolute disgusted by her outright racism towards me and the fact she had the audicity to defend herself instead of apologize to me. I cannot believe this Starbucks employs racist and non forgiving employees. I will NEVER come to this Starbucks again. I am also contacting corporate to report this. read more

Spacious and plenty of parking for this Starbucks location. Roomy inside and pleasant customer service. I was pleased, my Americano was made well and enjoyed! I will be back when in the area. read more

I've had my boyfriend go for a coffee run. Employee Lindsay which I mostly get all the time as well with her rude attitude, her tone of voice is so sarcastic. If you don't like your job... Maybe look for another one . I've had her plenty of times and still no attitude change. read more

I've never been to a more slow Starbucks than this one. Not only do the employees seem completely spaced out, they have are completely rude. I stop here almost daily on the way to work. And this has been the second time I've came encounter with the same young lady, Allison who greats with a fake smile/smirk. Does not give any eye contact and seems as if she was dragged out of bed to serve coffee for peasants. As I waited over 10 mins for a coffee I noticed how not one of the employees smiled! Not ONCE!! Who the hell is training these people!! I will indeed find a new coffee shop in the area. read more

decided to give this another shot as I've grown fond of the Blonde Roast and this is the closes Starbuck's on the way to the freeway. They're still inconsistent about charging for heavy cream but most of the time they don't. But, they seem to be the only SB close to me that still carries blueberry oat bars. read more

Clean, friendly, fast. No mistakes in my drink (and yes I ordered something more than a classic Vanilla Latte). I even registered my giftcard online prior. Woo-hoo! read more