No energy, booming business!! Second time ask for a Venti pay for it and they give me a Tall. Kind of funny, never ask for a Tall and getting a Venti ? Pay more get less!! Need to listen better!! Come on management!! Please get better with your customer!! read more

The staff isn't friendly or make conversation. Not to mention they are super slow here for a drive thru. Waited by the counter once to ask a question and they purposely avoided eye contact with me, even though they seen me waiting to not help me. Same experience in drive thru today. Blonde lady with acne tells me my total in a unfriendly face and tone. Then just hands me my drink and stares at me without saying anything else.. it was extremely awkward. Don't feel like giving them chances anymore which sucks because they just upgraded the store too. read more

runs out of cold brew a lot.very slow to make drinks. dirty too. this place needs new management and Gordon Ramsay. Took around 15 minutes to get a simple iced mocha. never again. read more

Starbucks - Coffee & Tea Near Me - Lincoln, California

I order here multiple times a week before going to class and there's definitely pros and cons. They are always super friendly when I walk up to grab my mobile order. I do this because the wait in the drive through is always so long that I don't have time for. I order the same drink every time. A big con for me is that many times now my drink doesn't taste the same. I do understand there will be slight variations but it gets sooo sweet sometimes like they made it wrong and this does happen pretty frequently. read more

I go to this Starbucks at least two times a week using the mobile order function on the app and each time either my order is waiting for me when I get there or just coming up. Staff is super friendly with a smile. Very pleased knowing when I'm in a hurry they are so efficient! read more

You ask for an iced coffee black and they put sugar in it, you come back the next day and ask for an iced coffee black with no sugar and they tell you, you don't need to order without sugar just say black and it won't come with sugar, so you come the third day in the ask for a iced coffee black and they put sugar in it. In the same occurrences I asked for a scone, it came heated, next day asked for it not heated and am told they are not heated, third day well I think u get it... I am eating a very tasty all be it heated scone. Pretty inconsistent, training is a little lacking I am thinking. read more

Why does it always take 3 minutes per car when you go through the drive thru?? I came here yesterday, went through the drive-thru and with only 2 cars in front of me, it took 10 minutes to get my Peach Green Tea Lemonade...today, again with 2 cars in front of me, it took 9 minutes. It only happens at THIS Starbucks!!! When I visit others with a drive thru, it's 1/2 the amount of time. I sure do wish there was another one on my way to work so I could skip this one...or maybe I need to cut back on PGTL. read more

It's a hit or a miss with this location. The drive through is always packed so if you have the time I recommend going inside. It's located in a nice little shopping area so you can grab a coffee & do some retail therapy. read more

I've been going here for over 2 months straight every morning and 3 out of 5 times I go they get my drink wrong. Even if it's right on the tag the drink is wrong. I get a Valencia orange refresher with light ice no water. And almost every time it's watered down. I have now gotten 2 free drinks because I called and complained. I wish they would just get it right. It's the only Starbucks on my way to work. I hope they start paying attention. And another thing is they fill my cup all the way. It's always low. When i ask them to fill it up they seemed. Annoyed. I pay 4 bucks for my drink I want it right and full read more

I drink Starbucks almost everyday and this location is the slowest and bad service ever. The employees are slow and always made wrong names on my coffee. Sometimes takes 15 minutes waiting and I have to ask where is my coffee? They just ignored or give you a upset face. Why they do that to me? Now I like to use my cellphone to older my coffee and pick up in store. Because this way I don't have to talk to employees anymore. They don't know how to respect customers and I guess this location without a manager. read more

Wish I could give them 5 stars since they are the closest drive thru Starbucks, but they have been extremely slow every time I have gone here, they mess up orders frequently. Today, I sent my Husband to get me a Toasted White Chocolate Mocha, and Egg white bites. They didn't even ask him which egg whites he wanted, and they gave him a normal white mocha, not the toasted. I am extremely disappointed with their continued poor service. read more

I will never go to this store again. We waited 35 minutes for a breakfast sandwich and two drinks and had to ask twice if it can get checked on. The first girl (party shaved head) made it seem as though I was annoying simply asking nicely if they could make sure it got put in. After another 10 minutes with no follow up from her we walked to the mobile order section to inquire with someone that finally made eye contact. The sandwich was just sitting there behind the counter, now cold. The process here is ridiculous and although all the employees are running around, nothing seemed to be getting done, at least for us. I always go to the lincoln hills store and will continue to do that from now on. The employees attitude is a direct reflection of how crappy the management and process is at this store. There needs to at least be someone apologizing or offering a refund for something like this. There is a higher focus on mobile orders and the line of people not using mobile order, doesn't move which is ridiculous. read more

I don't normally write reviews but today was an exemption. So my boyfriend and I went to this Starbucks to get something to cool off in this heat. My boyfriend(being that he is a diabetic) asked what kind of sugar free drinks they have and one of the ones the lady named off was the cinnamon dulce. So he ordered that and didn't realize until later that it was in fact NOT sugar free. Not everyone who orders sugar free drinks are doing it to watch their figure!! Starbucks doesn't seem to understand this concept. This isn't the first time this has happened and I am pissed about it!! They need to take more care in what they call sugar free and what isn't!! I hope everyone at this location reads this post and learns something from it! If someone is asking for sugar free you should keep in mind that some people NEED it to be sugar free. UNACCEPTABLE!!! read more

This is one of the most consistent Starbucks I have ever been to that offers bad tasting coffee drinks. Whether it is a frap on a hot day or a hot latte on a cold day, this location has never failed to maintain the same standard of awful-tasting drinks. I'd rather drive out of my way for a Starbucks drink than go here again. read more

Even though I was bummed when I tried to order my usual Iced Hazelnut Macchiato & they were out. To my surprise when I received my backup Caramel Macchiato & it was stirred. The enjoyment of my first sip was pret..ty awesome. Didn't have that usual rush of syrup through the straw lol. It's def the little things:). read more

Starbucks - Caramel Macchiato w/soy - Coffee & Tea Near Me - Lincoln, California

Horrible customer service. Slow drive-thru and insanely rude. I will not be visiting this local starbucks again.

I'm a local and come here almost every day! The service is always great and the employees are very friendly!

I love this starbucks they always make my drink exactly how I like it!! Flat white with toffee nut! My favorite

My favorite starbucks! Apparently I go so often they always remember my drink :) lines can get long but friendly service and my drink always tastes perfect read more

Not busy and she didn't even give me a straw... only thing I did like, they gave me extra since I didn't want whip.

We live not far at all from this Starbucks location - so it is probably the one we have been to the most. This is the location that is by the AT&T in the strip mall, not the one deeper off Groveland in with Target. I rarely give Top Ratings, but we have consistently had great service here. Over the years we have 'matured' as relatively new Starbucks customers and learned more of their menu. We generally order simple drinks, but whatever we get - they do well with it. Pleasant greeting despite getting very picky customers routinely. I've sat outside with a friend at their tables and it is a decent setup. A little jammed together with other stuff as far as the drive through, but somehow it tends to all work. read more

After visiting another drive-thru Starbucks in Reno, I realize how slow this one really is. The staff is friendly but the drinks are sometimes inconsistent. A very convenient location. read more

I love this Starbucks! The employees are always nice, especially Caron, Liz and Colleen. This location does get super busy but the staff always look happy to be there. My drink is always right too! read more

I absolutely LOVE this Starbucks and always call it MY Starbucks:) They are always super friendly and quick when lines get long. I have to give a special shout out to Melanie! I just ordered 4 travelers over the phone for an event I'm having and she showed me wonderful customer service. She even arranged my order with the other Lincoln Starbucks to ensure all 4 travelers would be ready as early as possible. Service at it's best!!! Thank you Melanie and the rest of this great staff! read more

Every single time I come to this Starbucks they make my drink wrong. I used to work for Starbucks and I know first hand the drink I order is one of the most simple drinks there is. I order an iced white mocha no whip with an add shot or sometimes two and every single time I come here the drink is way too sweet and it tastes disgusting. The color of the drinks isn't ever consistent either. I sometimes order 3-4 of the same drink and some of them are very dark while others are super light. It's just super annoying. I try to avoid coming here at all cost but today was Christmas and they were the only one close to my house that was open. Ugh. read more

have they never heard of manners in Lincoln or something I was appalled at my experience. Worst customer service I've ever had at any Starbucks. The old lady was very rude, she was having mechanical issues and became very short with me while I waited for me Venti coffee which literally takes less than a minute to make. Instead of just giving me my coffee she wanted to play with some sort of tape machine. The week before, I went there bought a coffee and camped out in my car playing phone games, and some male barista who had been taking out the trash kept staring at me suspiciously, while I just wanted to play on my android before work. So Damn unwelcoming. Never returning to this location again, we pay you for coffee not your Damn judgement. read more

Goodness gracious with this Starbucks. I want to have a sit down with the manager and provide a space to just ask why? I've never met a Starbucks I didn't like and now that I live in Lincoln I thought I was so spoiled with two main shop Starbucks right in my small town! But I finally had to give up on this location. I went to this same shop every week, twice a week on the same shift for four months and not one time did they remember my order or my name. Which I was okay to give grace on but then my drinks were so inconsistent and I desperately wanted to like my small town Starbucks but over time their inconsistency on the register, making of drinks, forgetting my mobile order and the terrible, terrible wait in the drive-through broke me down. I no longer go to this location. I am unsure if this is due to an inconsistency of staff, possibly they pull baristas from several locations or the general morale is worn down by us cranky customers but nothing about this Starbucks ever made me feel like a valued customer or proud to support a company where the employees (especially compared to other locations) look miserable. Bummer ! read more

This Starbucks has friendly and courteous employees. I love coming here. Even though it can be pretty busy they keep the drive thru moving.

This starbucks is my last choice in the area. Even during slow times, the wait time in the drive thru is ridiculous, and they consistently get my orders wrong, be it the size, or even sometimes the wrong drink. I had an instance a few weeks ago where I asked if they still had a certain sandwich, the guy confirmed that yes they did, but when I got to the window, was told that, no actually, he didn't go check to see if that sandwich was still available. He then proceeded to list sandwiches they DID have, and I took my pic, then he again tells me the one I picked wasn't available. So I had to chose a different sandwich than the one I'd already paid for, and wait for them to heat it, increasing not only my wait time but everyone else behind me. I'd give it two stars because the quality of the product is always reliable, but the service here makes this a location I'm not excited to visit. read more

I have been going to this location for many years! The Baristas are always nice and thorough when taking my order. Colleen, who typically works in the mornings, is a Sweetheart! She always takes the time to ask how I am doing and catch-up on my Life. I really appreciate having someone so cheerful and kind to greet me each morning! It makes for a better start to my day! Thank you. read more

By far my favorite location! Everyone in there is super friendly. Now, if they could just get nitro cold brew they would be on a whole new level. :) read more

The customer service and consistency of drink has gotten better over the last few years. I like that there is a drive through but for some reason it will be going along quickly and then suddenly you will, literally, not move for ten or more minutes. It's probably a complete redo of a customer order to be that long but for it to happen as much as it does seems odd. One thing that bothers me is that they will add whip topping to iced drinks and then the next time you order it without they will say it does not come with whip. Another yelp review mentions this and it is a cyclical issue we face every time my dad wants an iced drink. But overall it really is a good place, customer service is usually great. read more

This is my home Starbucks store, the drive-thru can get busy, but always friendly and efficient. I visit 2-4 times a week and every time they get my order right and service is great. read more