Tell me you're miserable without telling me you're miserable. That's the theme amongst the employees here today. Order was late for a baked item and iced tea, we still like to be courteous and warm but it just felt like we were putting them out. The whole experience was a bummer. Why not one star? No sense in going scorched earth, and you know... biting the hand that feeds my school girl. read more

Ordered a venti iced chai latte with 10 pumps chai (yes I know it's a lot but it's my fave and i only let myself get it 1-2x a month if that) lol but they handed me a super light tan drink saying it was 10pumps I handed it back stating it comes back dark like almost brown. She said she agreed and came back handing me the SAME DRINK saying oh it's 10 pumps for sure! Lmao so I had to go inside literally watch them make it and SHOCKER! It's a brown color NOT light tan! Effing liars.... Thankfully the nice girl at the counter who made it right was super nice about it... but damn can't even trust the baristas here. read more

Starbucks - Now that is 10 pumps of chai not the light tan drink they lied about lmao won't be coming back - Coffee & Tea Near Me - Rocklin, California

I love going to Starbucks on Lonetree, especially on Friday mornings when I get coffee with my mom. It's become such a special little tradition for us, and the experience is always amazing. The service is consistently great, and everyone is so sweet, welcoming, and kind. The energy in there is always positive and uplifting it genuinely makes such a difference starting the day like that. A special shoutout to Priscilla and Sharon they always make my morning! They're so friendly, energetic, and go out of their way to make customers feel appreciated. Thank you for always making our Friday coffee dates so special read more

Starbucks - Coffee & Tea Near Me - Rocklin, California

I usually go to this location but recently it hasn't been the best experience. The drinks are rarely ever made correctly and the workers around the afternoon are not very friendly. read more

Two stars today. Great service! ...but your manager needs to work on training the team in how to clean, and how to use cleaning and sanitizing products to actually clean and sanitize. A good rule of thumb is "a dirty front of the house translates to an even dirtier back of the house". So, as I sit here at one of the tables, I'm noticing a gummy build up dirty, oils and not really sanitized surface. Same for the chairs and floors. Guys... good training and maintenance practices can turn this around! Get with your cleaning chemicals supplier and ask for training. And who ever is Food Safe Certified at your store, needs to review the training manual. Really... these table tops are gross. I invite any patron to come in, and run your dry hand across a table and feel the sticky, gummy surface. People, I know you can turn this around! Visit the store in Sacramento, on University Ave, at Howe. It sets the example on how to keep your store clean and disinfected. Actually, they set the bar! Come on crew! I know you can do it! Did I mentioned that it's always very cold on this store! read more

This has to be the best Starbucks ever I used to live super close to it, but since moving to West Roseville. I still come here. I mainly use the drive-through. The folks are really on top of their game and super friendly. It's rare that they ever get my order wrong. The facility itself is very clean and cute. Not all Starbucks are same. This location makes the yummiest drinks. Since I'm paying the same price, why not go to this bomb location? read more

Starbucks - Cashing in my 2500 plus stars - Coffee & Tea Near Me - Rocklin, California

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Cliff was amazing!! I was so indecisive today (which I know could be annoying) but he was so patient with me. Even took the time to make a new drink for me to try! When I told him I was pregnant and looking for decaf, he was triple checking to make sure my drink was decaf. Never met a more awesome barista. Give this man a raise read more

Opened my Mocha this morning to heat it up and short on the coffee. Not appreciating this at all. Do better please! read more

Starbucks - Mocha Grande - Coffee & Tea Near Me - Rocklin, California

Been going here for years and last time I got coffee ( couple days ago) it was awful. It tasted burned. Never have I gotten a coffee that tasted like that. I would have taken it back but I got it "to go" and was long gone by the time I took the first sip. read more

If you need a strong cup fo Joe, a sandwich or a dessert drink this is your spot..I always get my usual Trenti iced coffee two add shots and I'm up for the day bam..The customer service here is good and fairly quick..The service is good a well. Overall this is a Starbucks you go to when you want to get in and get out quick service.. read more

Starbucks - a view of a coffee shop from inside a car - Coffee & Tea Near Me - Rocklin, California

Like any Starbucks ... ordered 2 drinks and sat down. Our table wasn't clean tho .. but it's ok

Vickie and another young girl with long brown hair were extremely rude to me and another customer. Asked them a question and they looked at me like I was dumb with no eye contact and said "I'm working on it" rude as hell. All I ordered was a cake pop. They were more worried about their drive time than helping the customers inside the lobby. Someone really needs to check their attitude. I will not be coming back here again. read more

I ordered a drink that was a grande. I got my drink with ice after I asked for no ice and I went back asked very nicely for a drink with no ice and they gave me very rude comments like they do this every time and said next time that we would refuse to make your drink again. Student at Rocklin academy read more

Starbucks - The drink - Coffee & Tea Near Me - Rocklin, California

Went in and was immediately greeted by the cashier who asked for my order. I wasn't sure what to get to drink and asked her for a recommendation trying something different than what I usually drink, and she nailed it with a wonderful drink, i also got something to eat and it was very quick service with a smile. Manager and her team were awesome. I would recommend this location. Over all a great positve location and staff. read more

Starbucks - Cashier - Coffee & Tea Near Me - Rocklin, California

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Sip. Sip. Aaaah. I feel better now. Mocha and caramel frappe did the trick on a sunny, breezy Saturday in Rocklin. We were browsing/shopping at RC Wiley, looking for furniture for my new home. Sat outside, it was better, this Starbucks is small and the temperature was warmer than outside for some reason. Maybe ac wasn't set high enough. But the frappes were made well. Thank you. read more

Starbucks - Cooling off - Coffee & Tea Near Me - Rocklin, California

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Ordered an iced latte with almond milk. They gave me 2 percent or some sort of dairy milk. I couldn't figure out why my drink tasted funny at first. It had this odd taste, and then I realized. I have a dairy sensitivity, so this was highly disappointing. But get this, not only did they not give me almond milk but it was spoiled! It smelled disgusting and tasted so gross. I thought it was just me but my husband noticed the same and told me not to drink it. I would've gone back for a remake but I've done that before when they made my drink iced instead of hot and they just steamed it... so gross. This place is a hit or miss. The night time employees make better drinks, u notice when I go earlier in the day it's a huge mess. Oh, and they also burned my bagel. Just not worth it when I'm spending my hard earned money. read more

Haven't been to the SB on Lonetree Blvd in a minute and since I was in the area and needed an afternoon pick me up, I thought I'd give it a go. Because of the recent shit downs our misguided governor has implemented again, the interior of the business was closed and only drive-thru was available. This caused a huge line to form and when I pulled up I was at least the 10th or 11th vehicle in the line. The drive-thru line wrapped around the business to the main entrance. Since I had time to kill. It wasn't that big of a deal to me, but I watched many vehicles leave or turn away from the SB because of the line. I just placed a mobile order and waited until my turn. I took me approximately 15-20 to get up to the window and my order was waiting for me. Pretty painless process except for the wait. If you're a customer with no patience, you'd have a hard time waiting, but if you don't mind the wait the afternoon line at the Lonetree SB is your go-to spot for an afternoon pick me up. read more

Starbucks - Love Americanos - Coffee & Tea Near Me - Rocklin, California

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Until my last visit I would've given you a 5 star rating. We have had the best baristas until the last time...Think one was named Trish And the guys were always great at the window too. When we went this past Saturday it all changed. I get so tired of these Deaf and dumb barista's not listening to me when I say want to use my reward for a pastry... I even checked after to see if my app updated but it didn't so we had to leave and then I noticed yesterday when in Auburn That I had barely any points left When we went to one up there. Anyway, I will contact your customer service to get my points reestablished due to your employees error. The drink was made wrong too and she charge me an extra $.80 for it but maybe she just didn't get what I was saying on that either. read more

We always order Chai tea lattes iced little to no ice and extra chai and it has turned out so watered down. We drive up to the window, in two second our chai was ready, and it was made it very fast and it was like they don't care. We ask them to make it again and it still tasted really bad. We will never be coming back to this Starbucks. At all the other Starbucks we have been to this has never happened. read more

Aqui una vez mas !!me encanta venir aquí porque no espero mucho tiempo para mi orden hay mucho parking, son súper amables los empleados y por supuesto que les recomiendo este lugar, Gracias al personal de Starbucks por hacer mi día mas bonito!! read more

Wonderful customer service experience yesterday with the staff present. Keep up the great work team!

Love Chels! My favorite Starbucks in the Rocklin area. Always consistent and amazing customer service and products. read more

Starbucks - Coffee & Tea Near Me - Rocklin, California

This is my favorite Starbucks location in the Roseville/Rocklin area! The line always moves super quick and the staff is always friendly and kind. My drinks are also always made right and consistent. One of the guys who works here has my order memorized which makes me feel so special too! Love that he always remembers it. My one wish, and reason for subtracting one star, is that this location would set up a table for mobile orders! Some locations are allowing this option for mobile orders during the COVID 19 pandemic "lockdown" so that customers don't have to wait in the drive thru line for their mobile orders. I've had to go to another Starbucks near my house for mobile orders due to the lockdown, but if this location started the outdoor table option this it would be my go-to location again! I unfortunately don't always have time to wait in the drive thru on my way to work so having the option to mobile order and not wait in line is a must for me. read more

Starbucks - Skinny Peppermint Mocha - Coffee & Tea Near Me - Rocklin, California

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We recently moved and our house didn't yet have internet and since I work from home, I was recently in some desperate need of internet so I ran to the one place I can always count on for internet access: Starbucks. I was a little concerned because it is fairly small from the outside, but when I got inside there were plenty of seats, and it wasn't very crowded at all. This Starbucks was clean, the employees were friendly, my drink came out correctly, and the bathrooms were also clean. The internet was fast and I was able to get all the work I needed to get done in about an hour. It's the closest starbucks to me and so I'm super excited to have found this spot. I truly feel like it's a hidden little gem since it's so small from the outside. I'm sure that it's busier in the mornings, but in the early evening it was the perfect quiet spot to work. read more

I ordered a grande nitro cold brew. Its 630am, but it was empty inside. I waited 21 minutes while 7 mobile orders were fulfilled first, and then 4 drive-thru people. Uhm.. Excuse me, but if I'm the customer standing in front you, and literally you turn on a spout and turn it off for my drink, why not make it? I go to the register to ask for a refund because I think its ridiculous. I asked, does everyone else come before the actual person standing in front of you...she basically said yes. I'll never come here again. Ever. This was the LAST Starbucks I was going to try too...Dutch bros is such a better place. Bye shit hole Starbucks that doesn't value their customers. read more

Worse Starbucks in the area. Went today 9/20/2024 @4:15pm ish and was greeted by the worse set of baristas I've ever met. Came in and greeted everyone and was ignored. We thought maybe nobody heard us so we moved closer. Got to the register and made eye contact with the cashier and said hello to her and all she said was "what can I get you?". Rude... So even after being ignored twice already, we still decided to be kind. Another barista (pretty sure it was a manager bc I always see her there) put my drink on the counter, so I walked up and said thank you and to my surprise, the girl ignored me again. It was not busy, literally only two other customers were in there and no line in the drive through. We thought the place wasn't even open... So did we interrupt your free time and you were mad? Long story short if you can't be kind to customers, don't work somewhere where you have to deal with people all the time. Hopefully this is an insight as to why people don't tip and treat retail workers kindly. You give the rest of us retail workers a bad reputation with your bad attitudes. Do better so the public doesn't have to leave reviews about your ugly personality. read more

I love Starbucks, but why don't they fill the drink up? I have not even taken a sip yet and my cup isn't even full. Why even pay for a Venti when you don't get a Venti? The baristas should do a better job at measuring. read more

Starbucks - Venti pink drink - Coffee & Tea Near Me - Rocklin, California

I came here today on the way to start training for my new job right away when I came in I received a very warm friendly greeting and I placed my order. The gentleman working. The cash register was very friendly made my interaction very nice smiled and had a very good attitude, this is a very clean establishment. Very nice atmosphere very warm very comfortable. This establishment is very conveniently located in the same shopping center as Hobby lobby, dollar tree grocery outlet. It's very convenient to have this location right here if you're running your errands and you need your coffee. It's right here today I decided to get a Venti white mocha extra hot And a butter croissant warmed. I was very surprised how fast my order was done I didn't even have to wait five minutes. It was amazing how fast they made my drink and made my croissant. I was really happy with how speedy the employees work at this location. Very happy with the service I received today they don't just have coffee they have refreshers. They have caffeine free Frappuccino's, which a lot of people I know kids really enjoy, and it's a very nice choice. They also have several different food items to choose from chocolate croissants snowman cookies, which is one of my favorites and they even have breakfast sandwiches that you could order warmed up. They definitely have something for everybody. I highly recommend this establishment for anybody who is a big coffee lover like myself very clean establishment. Very clean parking lot very clean drive-through very clean and great drinks. I will definitely be coming back here again very soon for more future visits and more great experiences to come thank you Starbucks. You guys are amazing and I appreciate all of the hard work you all do keep up the great work. Thank you again :-) see you again very soon. read more

Nice when it's open. Far too often the dining area is closed, often out of cream cheese and bagels and random closings.

I always come to this Starbucks. However going through drive-thru on today ordering 5 drinks, for my co-workers and myself. Upon arrival back to work I couldn't help to notice that the green frap had made a small puddle in my car. I actually thought it spilt due to being to full. I whipped it down and cleaned it out of my car. Once again it has made another puddle after being whipped down. I drove it back to the Starbucks on Lonetree Blvd, Rocklin, CA explaining to them what had happened. Got back to the office with the replacement and what do you know another disappointment. Noticed this time it was full of foam and did NOT taste a bit like green tea frap the whip was also foamy. My co-worker indicated that from the looks of it they may have reused the previous drink into the new blend. I am disappointed by this. I would normally grade this by giving five stars. Today I would like to leave it blank, but in order for this to post, I pick one out of five. Thanks Starbucks on Lonetree Blvd. in Rocklin, CA 95765 read more

We got iced coffee in the drive thru. The wait was a little long but that's not a big deal. When the barista brought us the iced coffee, he said there was a hole in the cup so the double cupped it. He was nice and apologized for the wait time. Well when we drove away and got a little down the road, we noticed the coffee started spilling; because it was flowing from the cup that had the hole into the second cup that didn't have the hole, and flowing over the top. My question is, why wouldn't they just give us a new cup rather than double cupping it?? Any who, when I went back inside to tell them it was spilling, the cashier was sweet and said she would fix it. However the barista behind her (female with short hair and wearing a beanie) rudely grabbed the iced coffee from her, dumped it in a new cup (which, you should've done that in the first place) then walked away without adding more coffee, ice, or putting a lid on it. Didn't say sorry. Didn't say anything. The cashier who started to help me went and topped it off with more coffee for me and apologized. Thank you to that sweet girl! As for the rude barista who attempted to correct the issue; I'm sorry if you were having a bad morning, but when you make a mistake, don't take it out on your customers. ‍ read more

I rarely post reviews at all but the baristas @ this location are amazing. 10/10 customer service!

Hands down the BEST Starbucks I've been to. They're so fast and efficient here and they never get my order wrong. The employees who work here are super experienced and quick and I'm absolutely impressed! I will continue to go here before my work day. read more

I'm of course addicted to my Starbucks. This location is great! Super fast and always friendly. read more

Starbucks - Coffee & Tea Near Me - Rocklin, California

Coming from a Coffee Fanatic, this is by far the best Starbucks in Rocklin. It's near all the shopping centers, it's very fast and the atmosphere is just so homey. I usually try to get my morning Starbucks once or twice a day. Always fast in the mornings, and very good customer service when I get back at night. But the reason I put 4 stars instead of 5 was because I think the snacks(cookies, muffins ect.) are a bit overpriced. read more

This location is great because it's got both the in store and drive-thru portion. The location makes it a very good place to get your daily coffee fix because it's not too crowded here. In addition, there's plenty of parking nearby. I've visited this location a couple times before, but today's visit stood out the most. There was about 5 cars in the drive-thru line so we decided to go inside the store. There was no line & there were many people sitting outside studying & enjoying the day. We were automatically greeted by the cashier & after placing our orders, we received our orders quickly within a couple of minutes. I appreciate the staff filling our orders quickly, accurately & were so polite. I've been to other Starbucks locations where I've received horrible customer service, but this location is not one of them. Keep up the great work! read more

Starbucks - Coffee & Tea Near Me - Rocklin, California

Another average Starbucks. Not bad - nothing special. The drink service is on the slow side. The drive through and store is always pretty busy so I guess they get overwhelmed. The staff is friendly and do a good job on the drinks. They keep it pretty clean. It is in a nice area with good parking. read more

Crossing my fingers! This location is so far, so good!! I get my drink in a timely manner and it has always tasted great. Whether I park inside or go through drive thru, never really a long wait. Okay, mind you, I usually frequent this location between 11:00 am - 2:00 pm. However, I went to the Starbucks on Sunset around noon last Monday, and I waited an excruciating long amount of time in the drive thru. It was so long in fact, the lady two cars ahead of me kept exiting her SUV (three times) to tend to her infant in the backseat. That's crazy! In the future, I will just come to this location! I've been here several times and I hope they continue to provide quality and quick service. read more

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Rockstar location! I've placed 3 mobile orders this week and all of them were correct and on time. Even if I have to wait in line, never had an issue with my drinks or the staff. This location is always CRAZY busy too because it's in the middle of a strip mall and there are 3 charter schools down the lot as well but that doesn't affect this friendly crew and I find that so awesome when I'm trying to wake up for work. Thanks Lonetree!!! read more

They ran out of regular sugar for more than 2 months now and I keep asking for it every day and I complained about that but it seems they even don't care. read more