The Good: New; clean; lots of space for working and or hanging out. The Bad: No Drive Through. I ordered and was charged for one grande and one tall drink and received two talls :( Took longer than it should because barista was talking with a customer that appeared to be a friend hanging out so I just took the talls and left. I bet this experience is the exception rather than the rule. read more

Starbucks - Coffee & Tea Near Me - Littleton, Massachusetts

I used to like this location but it seems like orders are being rushed way too much that they are making mistakes. I honestly rather wait longer and get a nicely made drink. I ordered a hot drink and they gave me an iced one. I asked them to remake it hot and they did. But when I took a sip of the drink had barely any flavor and it has a weird burnt aftertaste. I'll have to go home and fix the drink now. It seems like they may have had some new staff still learning the ropes so that could be a reason which is okay. But I'm sad the drink didn't come out well, I was very excited to get my once in awhile Starbucks drink and I am left disappointed. read more

Friendly stag. Amazing coffee. They catered to their customers the best that they can and it's always efficient.

Worst run Starbucks ever. The place is a mess. The two guys behind the counter are covered in crap, filthy. They are out of EVERYTHING (see pic) and it's only 7:30pm when they close at 9pm tonight. AVOID!!! read more

Starbucks - Nothing to see here...because they're out of everything. - Coffee & Tea Near Me - Littleton, Massachusetts

Don't go to this starbucks. Terrible service. And they can't get actual coffee right. Maybe it's worth it if you have the app and do the order over the app, but they have six people behind the counter and every single one is working on app orders. No one takes the counter orders. Today all I wanted was a pike place regular coffee with cream. The coffee was weak (tasted like tea), and for some reason they add the cream (they don't let you do it) and it was over filled and pretty much all cream and no actual coffee. I asked for another cup, and they gave me ... the EXACT same thing even after they said there was an issue with the beans. How difficult is it to do a regular coffee with cream? And why can't I pour my own cream? I'd also asked for egg bites, but they never took my name, and after waiting for ages, I canceled the order. I'm pretty sure it was never placed. I live within walking distance and I will never go here again. read more

I would prefer a place with a drive thru however, it serves my needs. I never had any problems

Sitting here right now watching the team of four. They are superb. We have been here half an hour and they are so professional, efficient and pleasant. Well done guys​ read more

not the friendliest Starbucks, but I'm there for the coffee and tea -quick service. that's all.

This place is a damn joke. Ordered cake pop and black coffee. Wait time for pop -20 minutes!! Come on. 7 people I can see behind the counter.. something is wrong read more

The service is excellent and the people are very friendly. The manager Michael has done a great job with managing this Starbucks . I lost my wallet in this Starbucks and the closing staff found it for me and placed it in a safe place until I could drive 2 hours to come pick it up . My wallet was perfectly like I lost it . I appreciate their honesty and how friendly the person on the phone was when I was trying to locate it . Thank you so much ! read more

Service is great. The vibe has changed quite a bit since last year. You can't sit and have a coffee because it so cold in there. Nobody knows how to turn the A/C to an acceptable level. HELLO EVERYONE IS FREEZING. You would think an environmentally and socially responsible company like Starbucks would care about their. ****CARBON FOOTPRINT**** ****Live what you preach**** I would hate to pay their electric bill Thanks for listening Al D read more

This is your typical Starbucks, the service was on the slow side but the atmosphere was clean and well kept. My coffee tasted as it should! read more

SLOW. This is the best word I can use to describe this Starbucks. This the absolute worst one I have been to! It is so unorganized, doesn't say the orders loud enough and just tries to give you iced coffee when they run out of cold brew. This place definitely gives such a good place a bad name unfortunately. read more

Starbucks - Carmel macchiato - Coffee & Tea Near Me - Littleton, Massachusetts

This has become my go to Starbucks as I live down the road in Acton and much prefer this over the always busy Acton location. The staff are friendly and responsive. Seems like a few reviewers must have caught them on an off day. I have been in here quite a few times since opening day about a month ago. Love the decor, new food options, and your choice of seating style. Plenty of wall outlets for on the go laptop work at home types like me. They have an outdoor patio with a few umbrella covered tables. All in all this location beats the Acton and Concord locations on pretty much all aspects. It is right off of I-495 and great rd. It will definitely start to see more business when the adjacent movie theater and hotel opens in the near future. read more

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Great new location with plenty of parking. Amazing decor as usual and the delicious Frappuccino is still delicious. Service is quite splendid, quick and friendly. This may be my new favorite read more

Starbucks - Coffee & Tea Near Me - Littleton, Massachusetts

0/10 would not recommend Completely wrong order even though I was the only one there????? Workers were dicking around and not listening. Came back after writing this place off for 5 months... nothing changed. Why are there only three people working here in the morning? One on food... one on drinks... and one taking orders. The cashier should have stopped taking orders for one - two minutes and helped the person making drinks after they noticed that 20 cups/orders lined up to be made... walked out after paying WITHOUT our drinks (which the cashier should have just poured... instead of putting the barista even further behind...easy order- two iced coffees). Hope someone enjoys them. Waiting 5-10 minutes for coffee is unreal. A new system needs to be implemented. Never again. For real this time. read more

So rude! Had my drink ready and didn't give it to me Gave everyone there's. They thought I needed to order I told them I already did so they thought they would make me wait. I had to ask for it and they go. Oh here it is When they have a drink ready they usually call the name out. My was pushed to the side read more

Hours posted say they are open until 10 pm every night except Friday and sat. Stopped in at 7:59 pm and an employee rushed to lock the door read more

I was very impressed with this particular store. It was obvious that the manager in the crew really cared, they had Halloween or fall decorations up they had a black board with questions of the week and other things that made it feel very homey. And the staff worked quickly and provide a great service read more

A disappointing experience for such a premium location. We drove out of our way as we were craving nitro cold brews and chorizo breakfast sandwiches. I usually check the app ahead of time to make sure a store isn't out of what we want before we arrive, and it figures that the store only had one chorizo sandwich, so it wasn't listed as sold out. The line was abnormally long for 1PM on a Saturday, and the store was definitely short staffed. As we got in line we saw a worker clock out, clearly done with the place. She also opened and closed the oven door so it would stop beeping behind her, which led to the other employees forgetting about the food that was in there. We got to the register and of course they only had one chorizo sandwich and were out of pretty much every other one as well, which is sadly typical for most stores so it isn't really unique to this location. Thankfully they were not out of nitro cold brew. Unfortunately the cold brew was cool at best, which led to it being warm by the time I ended up finishing it ten minutes later. The cashier also forgot about the chorizo sandwich, which I had to ask for twice before it showed up, ten minutes after the first sandwich. The employees looked miserable. I highly recommend you go to the Kelly's Corner location down the street instead, it's worth the hike from this one. read more

Dope always gets me wired and they make my drink right. Slightly preppy vibe but if ur not insecure whatveaaaaaaaaaaaaaaaaaa

Obsessed with their coffees. So amazingly prepared and the staff is always so friendly! Whenever I want to treat myself, I go there and its always a great experience. Highly recommended!!! read more

I like to go here often and always have a pleasant experience. Sometimes the wait can be a little long but I know the get very busy at certain time of the day. The baristas and staff are always friendly. However, sometimes the tables can be a little dirty (covered in crumbs, straw wrappers, etc.). Other than that this is a good Starbucks with a great location. I'd definitely recommend it read more

This is probably the worst Starbucks I've ever visited! My wife and I both ordered 2 coffees as well as 2 breakfast sandwiches. Only one sandwich came out as ready and the other was missing. My wife's sandwich was also the incorrect order. She ordered an egg white and turkey sausage on an English muffin and a wrap came out. I ordered a egg and cheddar on a whole wheat English muffin and a croissant eventually came out. I told the women exactly what I had ordered and she seemed confused. Eventually a ham and Swiss on an English muffin came out? I then asked for my money back on both sandwiches and left. While I was waiting a woman approached me and stated that breakfast orders have been terrible and incorrect and I also got a sense of the staff really didn't care and had a give them anything it doesn't matter attitude. Another woman was waiting over 10 minutes for and iced coffee and also received a dirty look from the barista when she complained. Skip this Starbucks if you're in the area and visit the location in Westford. We've never had any problems at that location. read more

Wonderful staff, including transplants from Westford. Fast service, clean store, ... a really great place for a coffee break. Plus: Clover! read more

Great staff and coffee. May feel a little alone as most of the customers do pretend to be much better or smarter but don't fret. Enjoy your coffee and just remember they all suck. Also the lady who let the door slam in my face your not that special either. read more

I've been going to Starbucks in Acton for years. This year, several months ago, a new manager ("Bree") has made the trip very unpleasant. She's surly to the point of angry (voice tone, lack of friendliness and abrupt gestures) and clearly has some anger issues that she is taking out on the other staff. It's really hard to watch and have to be in that space. I'm probably going to go to another location regularly (concord or boxboro) until they get rid of her (inevitable). I'll also complain to the corporate people. This morning topped it---two barisstas were overwhelmed trying to serve and also take orders from customers. It seemed they were short-staffed. Nope. Bree finally emerged from her break--angry-looking of course--and begrudgingly pitched in. Someone needs to know what's happening in Acton. read more

Excellent service. I was used to the Acton one. But this one is closer to home and staff is really professional. It is becoming busier, but they are managing it very well IMHO. read more

Limited seating area Cold Air constantly coming in during the winter Not a warming environment to get work done Unfriendly Baristas - they just want to get your order and move you along. Incorrectly charge me for non dairy options. Long Wait Times read more

Every time I come to this place the nitro cold brew is broken, seriously, the last 4 times. Today I came and they ran out of bacon Gouda sandwiches. Service is sub par, safe really not friendly or accommodating and super disorganized. The only reason this place is still open is that it's the only close star bucks to Groton and Littleton residents. read more

I would have left one star, but I'm not a complete monster. Thank the lawd these employees get paid hourly and don't have to rely on tips to pay bills. It is hands down, the SLOWEST Starbucks this side of the prudential center. And I don't order complicated drinks. I'm talking 2 venti iced americanos... it took 18 minutes, it was crazy. Oh, and to top it off, let me paint a picture for you; there were a few people waiting on their orders to be ready, there were maybe 8 cups up behind the barista station and this dude in the middle of making orders, turns to his coworker and says, "yeah, I'm gonna take 10." I'm like?!?!?! Take ten?! DUDE. You're gonna take a break and leave your coworker flying solo?! In the middle of a caffeine induced rush?! I just want my other iced americano read more

Great service! I appreciate the warm smiles and the appreciation for my service in the military

I am glad to have a Starbucks on my commute right at 119 and 495 intersection. Haven't found anything to complain, it is Starbucks, predictable and consistent. read more

Starbucks - Starbucks at ThE Point - Coffee & Tea Near Me - Littleton, Massachusetts

One of my favorite locations locally - decent sized lobby to sit down and get through emails. Everyone(customers) are respectful and share space and outlets. Always have well made drinks and good conversation. The baristas remember their regulars and if you aren't a regular they still greet you with a warm welcome. read more

This Starbucks had a protein box listed on their mobile app as available, and someone from my party ordered it, but it wasn't there. As we went through a long refund process, we asked why other Starbucks are able to mark them as unavailable when they're out. The cashier told us it's because the protein box was there, but it was frozen in the back, and they couldn't sell it. So they freeze yogurt and cucumber and still charge $6.25? They also messed up the drink and had to make it again, which is understandable, but they messed it up worse the second time. read more

Fantastic service! I ordered my food and drink accidentally to a different store (the app auto fills the last place you went to for some reason for me) and they were happy to accommodate my blunder and made my order right away! Thank you team!!! read more

Sadly several early morning regular staff members have developed an attitude, making the experience an unwelcome one. Coffee is still the same, but hope they either get new management in here or provide some customer service training for the staff. read more

So slow, rude customer service, drinks made wrong 2/2 times. Finally was fixed after the 3rd time. There was a young women, early 30s, i'm assuming the manager who was extremely rude. I will not be back and I have also contacted corporate. If you want bad customer service and rude baristas, then this is the place for you. I do not recommend this location. read more

Now open at 5:30 AM! So happy they're open early enough for me to be able to get my Starbucks before work now. I love this new location. I finally have a Starbucks close to my house. I was settling for Dunkin' Donuts since I moved up here & it doesn't compare! I love the big outdoor seating area at this location as well. Staff is all very friendly too! My coffee is always perfect & my food is always great. Thanks! read more

Great location and a brand new store so it looks really nice and it's really clean. The customer service isn't great. Orders are often wrong and they are often out of things (out of sugar, out of ketchup and out of salt - on different occasions). The employees aren't very friendly and not helpful when I asked questions. I think this Starbucks needs a customer service revamp. read more