Greeting you when you enter does not make up for the poor service. After paying for two sandwiches, I had to follow up 15 minutes later to find nothing had been started and they were actually out of one of my choices! Poor management? Poor training? Bad hires? Take your pick! read more

Slowest goddamn Starbucks on earth waited 20 min for a simple coffee and they harass you if you want to use the bathroom.

Horrible customer service here! I came all the way here for a strawberry cake pop and was told they no longer have it. I then asked for a cup of ice and they said I would have to make a purchase. Well how am I going to make a purchase if It's not available? To make matters worse is I spend hundreds of dollars in a month on Starbucks and to be declined a cup of ice is not ok. Christi was not pleasant about it at all. read more

If you're into coffee flavored milk for lattes & cappacionis go for it . What happened to Starbucks? Just really weak coffee with milk just yuck. read more

Just want to give a shout out to this location, my neighborhood Starbucks. They're all very very nice and tolerant and I can tell the store is run well. I'm a mobile orderer but I always thank everyone when I come in to pick up my (always correct and tasty) beverage read more

Starbucks - Strawberry açaí refresher - Coffee & Tea Near Me - Philadelphia, Pennsylvania

A solid Starbucks located in the Bella Vista area. It's on the smaller end, but they make the most of the space with ample seating available. I came in needing wifi for a Zoom meeting that I was late for and ordered a chai latte. The staff are friendly and make easy conversation with customers. The ambiance is great to get some work done or catch up with friends. Street parking is available at a limited capacity, but most frequent the place by walking. read more

I come by to this location every so often when I don't have the time to make my own coffee or latte. The team here almost never disappoints even during busy mornings. I always do mobile ordering and they're very quick and get my drink right. Will have to say during the afternoon someone tends to add too much of something and perhaps misread the order... it happens, but I hate having to ask for it to get fixed. Other than that, seems like a happy location! And a very good manager. He likes to make sure everyone is taken care of. read more

What the heck? Waited quietly from my breakfast sandwich for 10 minutes. Finally decide to ask. She asked me to wait a minute, I say no I've been waiting 10 minutes. Turns out it's been sitting there on the counter for five minutes and nobody bothered to ask why nobody's picking it up. Nobody picked it up because they didn't tell anybody to pick it up!! read more

this food was absolutely disgusting. the taste? the texture? just horrible I got a bagel Burt. ordered a strawberry refresher? pretty sure the strawberry we're old. never again read more

We stopped in here to quickly warm up with a cup of coffee. I always am nice to people serving me, especially in big cities, because their jobs are probably stressful. Plus, unless you were raised in a cave, you should just say please and thank you regardless. Even with that though, I'm bummed the staff was terse and unfriendly. When I asked if they had decaf coffee they almost seemed angry I asked. Soooo awkward. I've experienced better because the layout didn't seem conducive to this location either. For the size of the space, the tables were oddly placed and everyone was packed in like sardines. The people next to us were doing some ODD things and we were exceptionally close to them. While the coffee was fine, just consider getting in and out. Its the best route! read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

It's 40 degrees in Philadelphia. Why do you have the air conditioning on now? Is that really what Starbucks corporate wants? What a waste of energy. Not very good as a corporate citizen. Besides the fact that you guys barely recycle (correct me if I'm wrong). I guess you want to freeze us out of your location. What's up with that? read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

I went to this Starbucks, and one of the baristas there was really rude and passive aggressive. I was confused and she wasn't being very helpful and publicity humiliated me and my friend just because we were confused. Also, drink tastes watery. I read more

Funny Monica was here recently! I was killing major time today and it was chilly Latte kinda weather. My first Latte came from 8th and walnut. They were chitchatty and ignoring the customers. However, the barista made killer foam. I am all about the foam. This Latte was decent, but the cashier took forever to actually ring me/take my order. Then my Latte was served in the stickiest cup on the planet. When I got up to ask for another one it was like I was asking for the secret code to the lock for the twenties. The best thing was the nice man I sat next to who shared the table between the chairs and was chatty in a nice not creepy way. read more

It's a STARBUCKS. I'm pretty sure everyone who reads these reviews already knows what to expect... but I'll write one anyways! :) I always find this location to be extremely convenient and busy - right in the heart of touristy South Street. (If you do come here - make sure you walk one block up to see the Magic Gardens!) The coffee's hot, the sweets are scrumptious, and the baristas have always been super friendly in my experiences. I like to bring my own coffee mug for refills, too -- you usually wind up with a much larger cuppa'joe than ordering a disposable tall, grande, or vente. read more

I absolutely lovee this Starbucks location because of the super friendly staff here. I love it even more now that its renovated and has more seats! This location is always quiet enough to start some work or just sit and chat with friends. It's also in a great location since there's a froyo place, pizza restaurant and whole foods right across the street! read more

Starbucks - View from the counter seats - Coffee & Tea Near Me - Philadelphia, Pennsylvania

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This Starbucks is kind of small, but nice and clean. The baristas were friendly and seemed to have a good rapport with their regular customers. If you have a dog, they let you bring them in while you're ordering. The location is really great and is near a lot of places to shop. I came here to study and then stopped in ACME to grocery shop before going home. It's also near the Magic Gardens if you're looking for something fun to do nearby! read more

we had such a great experience here today! My friend accidentally ordered from the wrong starbucks on the app, but the baristas were so sweet and made her order on the spot. She's been having a rough week and just said "it turned my whole week around". It was so kind and appreciated!! read more

The next time I think it'll be fun to watch a scary movie, I'll think back to last night when I stayed awake until 5am, anxiously waiting to either be dragged out of my bed by evil paranormal forces, or fall into a possessed state and kill my dog, my neighbors, and ultimately myself. Finally, when fatigue overwhelmed fear, I slept, but woke up only an hour later to the sound of my dog's muffled dream-barks. Thankfully, I knew holy humans with warm, reviving beverages were a mere 2 blocks away. I ventured out into the crisp morning air and despite the darkness at dawn, I thought it better to be mugged than remain captive to my racing imagination. One cup of coffee later, I returned to my doomsday domicile, curled up on the couch and thumbed through my roommate's coffee table literature: a photography book aptly titled, "Women Before 10am." Better dreams next time. Avoid "Paranormal Activity;" it will haunt you! read more

I kind of loathe reviews of chains, but I feel obligated to make a comment seeing as I "checked in" at this particular location. Darn you Yelp iPhone app! I pretty much feel "a-ok" about all Starbucks regardless of location. Their beverages don't send me into a transcendent state, but they do warm me up and make me feel like I'm giving myself a little treat. It's especially nice when I remember that I have money on my little key fob thing and can rack up those little stars towards nifty rewards. Who doesn't like a freebie drink on their birthday? The staff here was friendly. They made my drink correctly. That pretty much sums it up. read more

This is my local Starbucks. Across the street from my house. We had a falling out for awhile, but when I'm in a rush, I'd be lying if I didn't tell you I stop in here multiple times a week (I'm always running late). The staff is kind and quick to pour and get my drink going, so I appreciate them for that. I definitely prefer Chapterhouse, but they only take cash (unless its over 20 bucks I believe) and they don't open until 7am, and sometimes they open late, so sometime Starbucks is the only option. Luckily this Starbucks really does their best to keep it a humanized establishment despite their corporate superpower backing. Currently I'm into the gingerbread latte, but usually I'm just a soy latte kind of person, or black iced tea unsweetened in the summer. I mean, judging their drinks is like judging the corporation, so I mean, they're just fine. It's really the people that work here that make it a nice place to stop. So I'm happy to call them my neighborhood 'bucks. read more

Hey, it's a Starbucks. However, I felt compelled to review this particular location mainly because of the staff. I have never had a poor experience here--never a wrong order, never a long wait, never a Rudie McRudester at the register. Plus they've got a pretty good selection of pastries and lunch-type items which are my go-to when I'm short on time at work. Also, I love Starbucks in general for the fact that I can order something "skinny", and no one laughs in my face. read more

Love this spot. Staff is friendly and quick. They remember your face if your a frequent flyer to this spot. Great sites if your a "lookie Lou". Clean bathrooms. Huge plus. read more

Starbucks - This guys great. Always offers a smile - Coffee & Tea Near Me - Philadelphia, Pennsylvania

I know. It's a Starbucks. What is there to say? There's little you can do to mess up an Americano, but these guys manage to do it. Half the time when I ask for room? There is no room. The other half of the time? The room is created by only putting half the amount of ice, instead of a little less water. So then I have a room-temperature, super watered down Americano. Sad. Sometimes they forget my order completely. A couple of times I've been overcharged. Please pull it together, South Street Starbucks. read more

The baristas here are great and it's definitely a great spot for people-watching on South Street if you are able to grab a window table/seat. It's always busy but the service is very friendly and I have yet to receive an incorrect order. Plus, they also have the Evolution Sweet Greens juice, which I haven't been able to find elsewhere. read more

This is the closest starbucks to my house and I'm quite the regular here. There is always a line, however they manage it well and I am able to get in and out rather quickly. ie) I can order my coffee and wait without my son freaking out because it takes too long! (very important these days!) This is the only starbucks where I've seen dogs inside, which I am a huge fan of. Despite the business of this place, it's pretty serene inside and I always see people working on their laptops so it can't be too much of a disturbance. I like that there is outdoor seating at this location which makes for great people watching on South Street! It's a starbucks, but a very well run one and the baristas always have a smile on their face. read more

Ehh, this starbucks is ok. I came here mid afternoon on a Saturday and the place was packed. Waited in line for at least 5 minutes to order and then another 5 for my drink. Luckily, my drink was prepared well and correctly. The service was average, nothing to complain about but nothing spectacular. The barista making the drinks was disheveled in appearance and had liquid all over the front of his apron. Granted, I get that spills happen but his apron was gross, he should have changed to another one if he was going to continue making drinks. Overall, average experience. This place seems to have pretty good reviews so perhaps I caught it at a bad time. read more

This starbucks sucks butt I'll give it to them because they are very friendly. They are constantly messing up my drink order BUTT they offer to fix it with no problem. They are also pretty slow... Don't ever go in when they have a long line. read more

Horrible experience. Coffee grounds in a Pike and no syrup for a basic favorite. It was mid-afternoon, really?! The barista was in a league of her own. Blonde female with glasses, pony tail and headscarf who huffed, puffed & rolled her eyes when asked anything. Slid drinks to customers with the obligatory thank you. She was not only rude to customers, but to her colleagues. Never going back to this one. You shouldn't either. Walk a few blocks to 5th Street or across the street to Whole Foods. read more

Eh, it's Starbucks. They're all pretty much the same. The good: The set-up is nice. You can sit at the coffee bar. There are a ton of windows for prime people watching. Their coffee is consistently so strong you're guaranteed to wake up. The bad: It takes an eternity to get a cup of coffee here. The staff is hit or miss with friendliness. They've been known to mess up your order pretty miserably. Not a bad option for coffee but with so many other options in a half block radius I'd recommend checking out some of the more local shops. read more

The workers at this starbucks are so friendly, whether its 5 am or 11am. I like coming here to change up my regular study spots. There are a lot of tables where you will see people doing work. It gets quite crowded on weekends. Note- they will be closed all next week for a renovation! They did not know what it would look like but they said they think there will be more room for standing in line ! read more

A bit smaller and noisier than you're average Starbucks, so it's not ideal for studying or working, but the staff is great and very friendly! They always let me bring my dog in and there's hardly ever a line to order. read more

Look it's a good starbucks, but you know.. it's just Starbucks. Chapterhouse is 1/2 a block down 9th.. COME ON! Tip: buy yourself a starbucks giftcard and register it online to get 2 hours of free continuous internet at starbucks (have to use your card once a month). read more

Dear Starbucks, Thank you for living on the corner of 9th and South street. You are dependable and comfortable and you boost morale around this part of town. Most importantly you make up for all of the god-awful small coffee houses in the area that I always get suckered into trying. I salute you for being consistently decent. Never change. But seriously, stop changing your menu and make pumpkin flavor a year round thing. Alright, peppermint can join the year round bandwagon too. Love always, -a devote non-coffee drink drinker. read more

Consistent Starbucks food and great staff. A great place to have coffee and watch the neighborhood regulars. Come here every morning when I am in Philadelphia. read more

There is always a very long line at the Starbucks it seems like. If you go here you should use the mobile order app, and hopefully it will be ready by the time it arrives. The layout of the store is awkward for the long line. read more

The staff in this Starbucks is always nice and friendly, except one blond girl who seems angry with customers and colleagues. She doesn't smile, no eye contact and moves through the crowd to empty trash as an icebreaker :) There were several customers, waiting for her to finish and she looked at them so sternly that everyone froze on the spot. I hope it's not a usual attitude just a few bad days. I tried hot latte 2 times and it wasn't good, so they should work on that. Other than that I really like they open from 5/5:30 and that location is convenient. read more

Sometimes you need a little bit of generic basic bitch things in your life. This place is one of those places for me. My favorite Starbucks in the city. Everyone is friendly ( usuallyI only go in the mornings, the late staff looks miserable at times but I understand). read more

It's not that this is a bad Starbucks. It's just that I believe the only reason it survives is because it tries to lure people away from Chapterhouse Coffee which is right down the street, is cheaper, has better food and much better coffee, and is more spacious. read more

MY home Starbucks. The baristas know my name. And I can sit at the bar and not feel like a scourge. They accomodate my requests whenever I ask with nary an attitude to be tossed. I love them. As far as a corporate entity goes, this one has the feel of a neighborhood joint, and that's the story of how Starbucks finally won me over. read more

Typical Starbucks the staff is friendly and the bathroom code is easy to remember which is more than I can say for some of the other Starbucks I've been too. read more