i love this starbucks , never too busy and always has the order ready to go. On this rainy day i ordered a hot matcha latte and vanilla cream some sandwiches too and they were perfectly warm too. the store is small but very welcoming. read more

Starbucks - rainy - Coffee & Tea Near Me - Van Nuys, California

Maria is a supervisor at this location and she LOVES her job. From the second I walked in she was super nice and got my order right and even double checked with me. But it's really her smile and attitude that made me even consider writing this review! Upper management please promote her ASAP read more

Starbucks - A complicated vanilla frap order and some food - Coffee & Tea Near Me - Van Nuys, California

I stopped by this Starbucks this morning before lunch to get a drink for my wife. I was already coming to this plaza to try out a new burger place next door to this Starbucks so it worked out. Finding parking here can be difficult after lunch time because it's small and doesn't have a lot of parking spots. There also a bunch of other restrauants and retail places here too. But when I came in the morning, they were not busy at Starbucks or the parking lot so I found parking easily. When I walked inside Starbucks, they barely had any guest so I was able to put in my order right away. I got the grande iced chai latte for my wife with 1 espresso and 3 pumps of vanilla along with light ice. They have a limited number of seating inside and also outside as well. It didn't take long for my wife drink to be made and she loved it. The barista made the drink perfectly and didn't put a lot of ice. read more

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Depending on what. location they aren't standard in all stores. One in Sherman Oaks between Van Nuys Blvd and Burbank. told me they wouldn't grind for me. Bag was never opened. Bought at Costco, It wasn't as if I went during a busy time. I recently was recently discharged from hospital and have arthritis, manager said this to me. Went there in the past, ii never had problem before with SB. Now go to the one on Riverside and Woodman. They always take care of me. BTW, I don't go during their busy time. Your employees and managers need to be nice to ALL customers. read more

Cake pops & Strawberry Acia Lemonade. Those are the only things you need. This location is on the very busy palm tree lined Sherman Way street. It's always bustling with caffeine and sugar fueled humans. The bathroom was pretty clean this last time I used it. Calm music played softly inside as that familiar roasted coffee bean Aroma wafted around. The drinks were served very quickly to us, the Strawberry Lemonade was perfectly sweet and tangy with those tasty Strawberry slices inside. My only criticism is that the parking lot is tiny, crowded and not easy to navigate. Besides that I left happy and refreshed! read more

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I decided to come into this location to work. All the employees were very friendly and service was quick. I especially loved sitting outside on the patio in the sunshine. This is one of my favorite locations. Kudos to the team! read more

I can't say enough about how well this Starbucks handled a difficult situation with professionalism and courtesy. When a different Starbucks store messed up our order for a birthday party (we discovered they gave us two travelers with just hot water, not coffee as ordered!), we had to find a quick solution. Despite being understaffed and extra busy because a nearby location was closed on a Saturday morning, the team worked really hard and fast to fill our huge coffee order (20 cups, because they were out of travelers). What amazing teamwork and customer service - and all the parents of the 5-year-old partiers were so happy to see the coffee arrive!! read more

spoke rob astral! and i had a mix up and he was more than able to help me out, so professional so efficient this team rock! customer service from astral on what's phenomenal thank you so much and if you're ever in the area, feel free to say hello thank you astral and starbucks! read more

The staff is friendly and kind, customer service is great. Drinks are on time and well made. read more

This Starbucks has been through many managers and employees since it first opened over 18 years ago. I can still remember when it opened. The baristas were always friendly and I looked forward to going every day. I stopped going here for years because I did not really like the crowd. However, the last few times I went to Starbucks, I ordered from this location and was impressed with the service. Everyone is very friendly and they go out of their way to make you feel welcome. I prefer using the mobile app and my drink is always ready on time and perfect. read more

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I stopped by here to get my co-workers a Happy Valentine's Day round of Starbucks coffee to bring an extra pep in their step this morning but I needed a drink for a co-worker who doesn't drink coffee. I know...is there such a thing? So one of their experts Diana recommended the Strawberry Açaí Lemonade with raspberry. It was the perfect recommendation. YUM!!! read more

terrible experience!!!! the barista was so rude! i asked for a turkey pesto sandwhich and gave me egg pesto, and when i asked he just walked out and threw the bag!!! he better be trained good customer service!!!! read more

Starbucks - RUDE BARISTA ALERT!!!! - Coffee & Tea Near Me - Van Nuys, California

Starbucks has great food, good but not great service and mid ambiance. It has vegan and vegetarian options. And it serves any body.

Gotta love Starbucks during pumpkin season! This location is as a little busy today when I came but for good reason! The baristas know how to make the drinks and on top of it all are very kind and compassionate. Today the cashier Diana helped me learn job my order. I got a pumpkin cream cold brew and a turkey pesto sandwich. She kindly suggested warming up the sandwich for me which I thought was so nice because I was just gonna eat it cold I wasn't even aware they could warm it up lol (I'm a little new to the Starbucks scene). The staff here work hard and put care into the drinks. This was my second time ordering a pumpkin cream cold brew and I'm sure this is the correct drink because the first time I had it, it tasted just like the latte. So I am really happy with the care they put into the drinks and the customers here. There is a parking lot by this Starbucks shared with other shops but parking is easy to find. I'm sure when it gets busy it might be tougher to navigate but I had no issues! read more

Location, location, location! That is what should be considered when one is setting up a business. And Starbucks should have thought thoroughly before putting one of their stores in this strip mall. This place is a joke when it comes to parking. The spaces are tiny, which is not great for medium-sized cars and above. I was lucky to find a spot that didn't risk my car getting dinged., The store itself is ok. I came in to get an cold brew. The staff was friendly, and got my order processed in a timely manner. The store was clean, and the other patrons were alright people. This place sits along Sherman Way, just off the 405 freeway in the San Fernando Valley. If it wasn't for the badly-designed parking lot, this place would be considered far more convenient. Oh well, you can't win them all. read more

Got there 10-15 min before closing time and they still attended me. I normally go to the one down the street with a drive through but it was closed so I came here where there is no drive through. The lady making the drinks had to be told by the guy how to make a simple caramel frappe. I understand they are about to close but if you are going to make my drink in a bad mood just don't even make it at all. I tried the drink and it was horrible ! Even burned my mouth. Tasted like straight milk and coffee. NO TYPE OF EFFORT AT ALL !! I asked nicely if I can get another one and she made it. Again , with an annoyed face. When I received she practically threw at me of how upset she was. I was late to work so did not grab her name or addressed the issue. Just never coming here again or at least not when she's there with that face. Makes you not even want to purchase there anymore read more

My vehicle was at the repair shop and I had to wait at this Starbucks for almost 2 hours. Miriam was working the register and she was truly the kindest soul!! She's so graceful and so so kind! Not only with me but anyone she helped. I was so upset I didn't carry cash to tip her lol but I'll never forget how amazing she was to me! Thank you, Miriam!!!! read more

BEST STARBUCKS IVE EVER BEEN TO! I always order pick up from this location & it is always on time. They are always so sweet and welcoming. The parking spots are tight but it has never been an issue early in the mornings. Thank you for giving such positivity through these trying times! read more

Starbucks - Such a nice detail - Coffee & Tea Near Me - Van Nuys, California

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horrible experience ordered ahead online barista asked everyone for the name for orders but me waited 15-20min in the front and had to go to register to cancel order when order was ready 20min ago read more

Rather than call me to say they're out of peach juice for the Iced Peach Green Tea Lemonade, they go ahead and make the 2 drinks without the peach, give it to the Uber Eats driver and call it a day. So unprofessional and stupid, it's not even funny. Other Starbucks have actually called me and let me cancel the order, like they're supposed to. These guys clearly don't care about customer service whatsoever. ‍ read more

Starbucks - Delivery note - Coffee & Tea Near Me - Van Nuys, California

I'm glad this is my local Starbucks! All the morning staff are super friendly and efficient w/ their mobile-order process. I've never really had to wait long to pick up my drinks/snacks. A few of the staff even knows my mobile order by name now... probably a sign that I'm going too often! Parking in the morning isn't too bad. There's usually open spots but the space is tight. However, I don't think that's the fault of Starbucks, as stated in some other reviews. Luckily I have a small Honda Civic so it's not an issue for me. read more

Worst Starbucks, I ever been to when it comes to customer service, the lady giving out the orders at 10 AM Monday was very rude to me

No, just no! This location never should have been approved to be a Starbucks, in my opinion. The parking in the center is very tight, side to side, and also turning in to a space or backing out of a space the way the lot is painted. We were there on Easter Sunday, looking for something light to eat, plus beverages. We decided to share a chicken artichoke pre-made sandwich (warmed up), a small bag of chips, one trenta ice tea, and a marshmallow crispy bar. That came to about $22, which seemed like a lot of money for a bit of protein and carbs. The tables were filled, inside and out, so we ended up eating in our car. :-( Strike one, terrible parking lot. Strike two, not enough seating for a reasonable number of patrons. Strike three, restricted ingress and egress off Sherman Way, necessitating u-turns if you miss the entrance, or when you go to leave if you are headed east. It just felt chaotic and frustrating. I can't imagine how horrible the parking situation would be on a Sunday that isn't a holiday for many people. 'Nuff said! Will look elsewhere for the Starbucks fix in this part of the Valley. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

Super nice and friendly staff. Very accommodating, answered all my questions I had regarding a particular iced tea I wasn't sure that if like. Since they were unable to provide me with the sample they told me I could buy and try the drink and if I did not like it they would happily replace it for me. Good news I liked the drink and did not need to replace it!!! read more

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Have been coming to this Starbucks for years. Everyone is so nice! Maria, Manny, and the night crew boys they're the best! Thank you for always being to kind and making my day. Drinks are always great! This location over any drive thru any day read more

Order an iced grande caramel latte. First one tasted like sugar and milk. I asked the barista to remake it as this one was too sweet and didn't taste like coffee at all. She said she would only do 2 pulps of flavor instead of 5. Well it still tasted like sweet milk with a little camel. It was so bad I took 2 sips and through it in the trash as I walked out of store. Didn't even bother trying again. This is a horrible place for coffee. If you want a sugary drink, this is a good choice. read more

Decided I wanted to treat myself to some Starbucks and found this one less than five minutes from me! I ordered an iced white chocolate mocha, strawberry açaí refresher, banana bread, and their bacon Gouda sandwich! All of it was exceptional and my order was made as expected, but I really wanna give a shout out to the workers here! They are all so friendly and helpful, but one worker stood out for me and her name I believe was Bre! She took my order and she was so sweet and fun to talk to! Starbucks is Starbucks, but these people here make it such a great, positive experience! read more

Starbucks - Inside - Coffee & Tea Near Me - Van Nuys, California

I've been coming to this Starbucks location for a year now, and it's by far my favorite Starbucks in the area! It's not a big Starbucks, but they do have a small sitting area outside as well (although it's not the best time for customers to sit and hang out, due to COVID). Their staff is currently taking COVID precautions seriously and have a hand-sanitizer table for customers' to use upon walking in/out, which is great. Barista's are always friendly and welcoming. They are also quick on orders--another plus! I am currently pregnant and would rather not go inside, so my husband tends to pick up my order without any issues. However, the last time he walked in to pick up for me, I had to go inside and clarify my order because apparently one of the barista's was confused since I had made separate orders. Anyway, I feel like this could have been avoided, since I did text my husband screenshots of my orders, but nevertheless I am not complaining about that because she was not rude about it and actually apologized for the confusion. I picked up an order moments ago and as always, I was nicely greeted and received my order as requested. Therefore, I give this Starbucks location an amazing 5 stars rating! read more

Starbucks - Pretty Earth Cake Pop and Matcha Green Tea Latte. Delightful! - Coffee & Tea Near Me - Van Nuys, California

Got a hot chai tea and it just tasted like water wouldn't recommend getting that if your getting it hot

I usually just order from the app but i decided to go to the store to order today. The baristas were so kind the wait wasn't that long i forgot my cake pops and the cashier realized and had them in hand when i was walking back into the store. I was having a rough morning and this visit turn it around. read more

Kindness is their word today .... All were friendly and efficient. Even the young woman on her break. Thanks.

Wow! This location has to have the happiest and most cheerful staff I have ever experienced at a Starbucks! Everyone is dancing, has a smile on their faces, asking how your day is going, "have a great day," and have holidays headbands on! How cute! Sara took my order and was so sweet and friendly. Great job guys! I wish every store had you're contagious and brightening energy!!!! read more

I went to a Starbucks on Sepulveda and dropped my drink at my job before I could take 1 sip, I left work went to another Starbucks and an employee named Marisol remade it for me for free. She's a beautiful soul and I appreciate what she did for me, I highly recommend this Starbucks to anyone. read more

I love the caramel crunch since day one...but Miriam just made me the best drink ever delicious just the way I love it...thank you Miriam

Went in this morning to pick-up my mobile order and the moment I walked through the door there was a warm welcome by the barista stationed at the mobile pick-up area. Although, he had his mask on, by his body language and tone of voice I could tell he had the biggest smile behind his mask. It was probably only just a 10 second interaction, but his positive attitude and friendliness was absolutely contagious and totally turned my day around. EXCELLENT CUSTOMER SERVICE!! read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

I love this Starbucks, it's m favorite one. The workers are friendly and always greet you. I got a free drink while waiting which wasn't too long of a wait just like one or two minutes. read more

Starbucks - I got a free Violet drink while waiting :) - Coffee & Tea Near Me - Van Nuys, California

They have phenomenal service here. The staff is so kind and informative, extremely attentive. The atmosphere is very relaxing love all of the Spanish music playing. They make really good drinks. read more

This Starbucks location is consistently on point. ALL the staff, EVERY time I've been here, even crazy early in the AM, are sharp, attentive, friendly and have great positive attitudes. What a great hardworking crew and nice way to start my day. read more

The trash and homelessness on the sidewalk directly by this starbucks is a health and safety concern. This situation that the owners of this location fail to manage is horrible. Corporate should step in and clean up this sidewalk. This is absolutely awful, its disgusting. Why would I ever go to this starbucks if these are the conditions directly in front of this store? Its a Health concern, its a safety concern. Clean up this sidewalk you're a multi billion dollar corporation. read more

I usually go this Starbucks for my coffee and refreshing drinks and I never had a problem, I usually get Trenta drinks and I know the sizes of the cups just went in to the store it's a whole new crew , ordered two trenta drinks one being the strawberry açaí and the other mango dragon fruit with two extra scoops of fruit , got my drinks and I told the girl at the counter this looks too light band I ordered two extra scoops she didn't offer to make drink again instead she brushed me off by saying I'll give u two extra scoops of dry freeze fruit in a cup! I had payed for a trenta and two extra scoops to begin with she was condescending and on top of that they forgot to give me my pastries!! I'm so disappointed I don't think I'm coming back to that store .. this is not a trenta drink!! read more

Starbucks - It's supposed to be trenta drinks but look like venti cups!! - Coffee & Tea Near Me - Van Nuys, California