This isn't my usual Starbucks that I go to but it's alway been great. The parking situation can be a little better as the lot is quite small. There's more spot in the back area and there's street parking right out front if needed. It's a little corner spot that's next to Bank of America, Panda Express and a sandwich shop. Storefront itself is pretty small. There's no seating inside which is a bummer. Seating is outside on the patio right when you walk in. It's limited but I alway find a table whenever I'm here. There's a counter top inside which does have a few seating but it's awkward as it looks straight to the cashier and food counter. Plus it's where people line up to order so you'll have people literally looking over your shoulder. I haven't seen anyone utilize it except for when waiting for their orders. Not the smartest of design. But everything is the same as all the Starbucks. Normally when I come it's alway been pretty quiet hence the service is alway good. This morning, it was still early and the mad rush was coming in. Got the order in and it's don't take long till the drinks were ready. Also it's the first time that I've seen so many staff on deck. Normally it's two maybe three the most at a time. But morning so it's their rush hour, everyone was on full force. It's not my usual location but it does come in handy when I need it. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

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SERVICE IS ALWAYS 100/100 Thank you to all of the staff here to help as usual! Food and location clean! Thank you Jeessenia Everyone take notes! read more

I've always driven by this Starbucks location not knowing that it was here; perhaps the location across the street at Ralph's is what usually catches my attention. The parking lot here is a tad tight, and it's located on a busy street (caution rush hour) but it was nonetheless easy to find parking even during rush hour. I had their iced latte with oat milk - one of my Starbucks favorites. There isn't too much indoor seating at this location - a long high table and some outdoor patio seating. The high table is also quite difficult to use if there is a line, since it will feel more cramped and uncomfortable to work at. Of course, there's also seating in their outdoor patio, though note that focusing on work might be difficult with traffic and constant foot traffic. It's otherwise a nice casual hangout spot with good Wi-Fi. read more

I discovered my favorite drink at Starbucks! I believe Starbucks made a come back with this drink: Iced Ube Coconut Macchiato. The drink was made with espresso and milk. And I can taste with coconut syrup with espresso at the bottom layer. On top layer was the cold foam that was made from whipped Ube cream with coconut flakes that were probably toasted because that's what I tasted. I am not a fan of Ube dessert but this macchiato drink works like magic. Plus, the drink itself is pretty to look at with lavender/purple color on top and brown color espresso in the middle and white milk at the bottom like 3-layers. So nice to look at and so good to drink during summer or spring season that is coming up soon. read more

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My wife and I stopped by this Starbucks location to get some drinks after we finish grabbing dinner in the same plaza. This Starbucks location is kind of small inside so it's likely meant for just pick up and to go order. They have some seating outside but when it's hot and humid like today, people would not like to sit out there. I got the Venti Mango Dragonfruit, we got my mom a grande Mango Dragonfruit and asked for light ice on both. My wife got her green tea and asked for light ice as well. The barista did not put light ice like we asked. My venti drink had almost half the cup of ice in it and the label on the cup even said light ice. It was the same on my mom drink and wife drink as well. read more

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Everything was good. Ordered through mobile app. Didn't have to wait long. Very busy location. read more

Starbucks - Tall vanilla sweet cream cold brew - Coffee & Tea Near Me - Van Nuys, California

Had a really weird service experience at this location. My husband ordered a drink and introduced himself as Dmitry. In the end, it turned out that a drink for the name of "M" was made for us and we just stood there for 5+ minutes after it was ready, waiting for his name to be called out. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

I was in the area to have my car serviced at the KIA dealership located a few miles from this Starbucks location. I'm not from the site and needed to kill a few hours until my vehicle was ready. This is an excellent location with good service. There is only outdoor seating, so space is limited if you want to work from the laptop for a few hours. The service is quick and efficient, and there is only one bathroom. This place isn't great for large groups or study groups. My usual order is a grande ice chai with almond milk and a bagel with cream cheese, and this time, I got a chocolate chip cookie as well. Free, easy parking. read more

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I.went in to get my mother-in-law a vanilla sweet cream iced coffee at around 4:35 pm. There was one client in front of me and two ladies working behind the counter. It took over 10 minutes for me to order?! I think one of the ladies may have been training, but still. Then it took another 5-10 minutes for the drink. read more

Way overpriced way overhyped way too much noise way too many dishes to make one cup of coffee. God only knows how much water they waste all day. Long California should look into it and maybe banned them from using so much water and they put so much foam and honestly, I don't think they tell you the truth about the calories The fat saturated fat and the extra sugar so the service is very good to make a lot of noise they're making a noise, but they stopped putting your name on the cup. I hate that. read more

There is a new trend at all Starbucks locations. The intentionally play loud vocal types of songs so you can't concentrate on working on your laptop. You also can't have a phone conversation. They want to make their money and see you leave asap. read more

Asked for extra fruit in my drink, when I got my drink there was only 3 pieces of Dragon Fruit. I asked one of the girls nicely if there was extra fruit in my cup she didn't even look at me and said yes then ignored my other questions. I wander if I didn't ask for extra fruit...... read more

For some reason, I always randomly end up at this one, and it's been a good enough experience where I added this as one of my favorite locations once I finally pinpointed it. Parking is in the lot, but there are some on the side street there where I never had an issue. Sometimes they are out of my tea, but that goes for all locations, not just this one so I cannot blame them. Otherwise, friendly employees from what I have seen, and I know what to expect. If I'm in the valley, this is normally the one I'll make my way to. read more

The little stickers you add to your beverages really make me smile on a May Gray Day. Thank you. I also love having this location so close to home because there are mornings where making your own lattes just seems too tedious. Love the app for online ordering. You guys are on point read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

Best starbucks in this area. Very friendly and accommodating staff. Outdoor seating and lots of parking available. Food and coffee are fresh. read more

I'm sorry, but the employed Daisy acts like it kills her soul ti wait on anyone. She has waited on me several times and she never smiles, has no energy and is in zero hurry to do anything. Truly pathetic. read more

Today I ordered my favourite Iced matcha latte with lavender foam but there was nothing just like liquid and also the worker so rude

There is no option for no star or half stars & there should be! I started stopping here regularly on my way in to work cuz they seem to be on their game but they were living up to typical "Monday" standards it seems! I will bring them back their wrong order when I have time but the whole point of a mobile order is cuz time is money & I don't have time to lollygag in the mornings on the way in to work!!! ‍ read more

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I came here for my usual ( iced vanilla latte/decaf with oat milk and sugar-free syrup) also I wanted the half off deal advertised on today's app. Customer service was not good but poor. The cashier had no idea what I was talking about she had to call the manager over. the manager came and said we had to use the app to get the half off on our drink. I ordered my usual and I never have any problems but apparently today the baristas there did not know what they were doing. They made me a blonde vanilla latte instead of the traditional vanilla latte with regular espresso. Don't you typically have to ask for the blonde? I knew something was wrong when I got it, but didn't think much of it until later when I got it started feeling sick because it's stronger. Also, I hope I got decaf because I ordered decaf, but how can I know this for sure they messed up my order to begin with plus they gave me a hot drink when I ordered an ice latte. Furthermore, The girl taking my order didn't ask me what size I wanted and assumed or said that by default drinks were hot. Seriously in this weather? Anyhow the drink made me sick and I hurled later in the day. Also the manager wasn't paying attention to the customers much less the workers she had a lot of money out right next to the counter where people were ordering , I'm assuming she was counting the money, This is very scary It's just like asking for trouble. Anyhow, terrible service terrible drinks. I won't be returning to this Starbucks or any Starbucks for a while especially because I got really ill. Anyhow, since when is a blonde espresso decaf. Plus I didn't ask for this. I can't even have caffeine like that. read more

Starbucks - Iced Vanilla Latte Blde/supposedly decaf - Coffee & Tea Near Me - Van Nuys, California

I ordered a venti brown sugar oat milk shaken espresso and received this. Everywhere else I go they fill it to the top and here they're saying it's not supposed to be filled to the top? That doesn't make any sense. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

if you want a booboo drink with expired milks , go here. I don't think this starbucks follows the directions on how to make the drinks they just make it how they want and it's never good or tastes how it's suppose to. read more

No customer bathroom anymore. Who comes up with these policies? Used to go there daily, get my coffee, scone, use bathroom and go. No bathroom, no spending money there read more

What was supposed to be a blended frozen strawberry lemonade, was basically half a cup of juice. When I asked the barista what is in the bottom, she told me it's the strawberry purée. First and last time at this location. read more

Starbucks - "Blended" frozen strawberry lemonade - Coffee & Tea Near Me - Van Nuys, California

UMMMM these new ice cubes are AMAZING!!!! Also, this location is the best. Super nice people and make the drinks sooo fast! Never have to wait when I arrive for pickup. read more

Since Ellen became manager, things are much better. Love the new hours opens at 430AM; staff friendly and helpful. Just of the freeway, I want to stop on in even when I don't have a need. Amongst the best Starbucks I've visited. read more

Drinks are good but they always seem to have crazy hours. I've been where all morning they're closed but open night time? I'm not rlly sure about their schedule I have to check the mobile order app to see if they're open lmao read more

Good service, They are making my ice americano super quick and help me to wake up Always nice to open the morning with a smile read more

Store was redesigned, flows much more smoothly. Staff have been 100% professional and solid during pandemic, it must be hard to deal with customers, but they are outstanding. read more

Such a waste of time i ordered around 910 kept seeing everyone get there order i didnt ask because i did see they were busy and alot of mobil orders they saw i was waiting they kept giving drinks to people that got there before i did, nobody even asked hey did you get your drink clearly the person that took my order saw i was just standing there , my order was literally one drink and they kept giving frappucinos and i was like were is mine ? I just got an iced drink , finally Around 940 i asked hey i want a refund i have been waiting and everyone else has got there drinks and left , all she said was i don't know why this happened , clearly unorganized. read more

This is probably one of the worst Starbucks experiences I've ever had. Simply if you don't want to have to speak to customers , don't have a job that includes speaking to customers. Shout out to LAURA for the eye roll and the attitude after I placed my order. And great job to the other girl who just decided to leave my drink at the counter and not call my name, all in all the team looked miserable and were extremely rude. Hope y'all have a better day read more

Service was fine and the lady taking my order was super nice. I ordered something special and it looked like they just threw it all together fast without a care. I asked about the puree and the girl said yes I added it with a weird attitude and it's straight up just seeds. Overall I wish they would have cared about how they made my order. read more

The drink I got had no flavor whenever I took it back to tell them they said they will get me a new one the girl that I handle my drink had some attitude when I was telling her about the drink so I got my drink back it just tasted the same they just gave me back the same drink no flavor it tasted like hot water with sugar bad service in this Starbucks I wish I can give no stars they deserve 0 stars read more

I ordered a pumpkin spice latte and when i opened it i saw that it was only 3/4 full! I payed $5.75 for this!!! When i came i knew it was going to be expensive but if i'm paying almost 6 dollars for a latte I want it completely full to the top. I would recommend not going to this starbucks location. read more

A small, compact Starbucks on Burbank Blvd, close to Van Nuys Blvd. Ample parking in front and back. Nice outside seating area on patio in front. Some indoor seating as well. Consistently uber friendly service. A nice venue to sit outside on a nice day/evening or inside when work needs to be done. Convenient location for many businesses or when passing by. More basic than some Starbucks but they have everything you need. Will keep returning to this one. read more

Probably the most inefficient starbucks I've been too. I always order a simple nitro cold brew with nothing added. Easy pour and done. I'll have 3 people in front of me with extraordinary orders with whip cream and shiz. I'm they always make me wait 15mins to do it in order causing the tiny store to get flooded with people. An easy fix is having the cashier quickly take care of easy orders to limit the amount of people. But I guess working harder is better than smarter at this Starbucks. I didn't want to wait 15 mins on the abundance of pumpkin frappe orders in front of me so I took things in my own hands and nicely asked the cashier if it was possible if he could just make my quick black coffee order and he refused. So here I am writing this review while waiting on the millions of special orders that's ahead of me. Also the small store is crowded af. Nothing new. Come on starbucks. Work smarter not harder. read more

Love this place I personally don't even like Starbucks but I love the energy here before work Mateo is one of the nicest and uplifting individuals truly a dream team staff and know how to just make ones day with good energy and a good uplifting coffee read more

It saddens me that this Starbucks location is my home Starbucks ... Hannah is very unprofessional. She commented on how my eye lashes were not on correctly and not only that my order was wrong leaving me waiting 10 mins extra (I ordered a wrap) . also I came back for my daily coffee today and I needed more sweetener she than asked me how many I said 2 pumps and she turns to her co worker and asks did you sweeten this and he said yes so she than looks at me and said he sweetened it. I was like okay, can you please add two more. She looked at me and I said can you? And she reached for my cup. This is two times I have been completely dissatisfied by a Starbucks employee. Hope they give her more training. read more

Had to ask multiple times if there matcha powder has sweetener in it and wasn't given a straight answer until I said something then the matcha powder clearly has sugar in it because it was sweet!!! I don't understand their way of being it's borderline fast food style service read more

Thursday morning at 6:45 AM, full parking lot, most tables full, and line out the door . . . yet they only have two employees, a cashier and a barista. I can't imagine ANY Starbucks doesn't get busy in the morning rush hour when everyone is off to work, but management needs to pay attention to their sales and busy times! My drink turned out good, better than I expected with the hectic situation, but the worried feeling about being late to work because of a lack of employees isn't good! read more

This review is for the best Barista out there, Jan. She makes my drinks perfect every time. Thank you for your professionalism and courtesy. You are the best!! Quite important to get your drink right early in the morning, since this my get up & go!!! 10 if possible. read more