I love me some Coffee Bean! This location can be hit or miss for me. The service is always great, but the drinks can be inconsistent. Sometimes my iced coffee tastes great, and sometimes it seems off. I do love the location of this store! It's got great indoor and outdoor seating. I do with Coffee Bean had more protein bar options, as I come by here often after a workout class. Everything is packed with so much sugar. Sometimes I get a croissant for my son here, but their pastries are definitely just OK and taste like they were once frozen. I simply come here for the coffee AND their giant iced teas. 32 ounces of refreshing goodness! The orchard peach is my favorite. Parking here can be a little difficult but there are some meters on Ventura and there is a parking lot underground. read more

Really coffee bean, you charge $3 to order ahead directly on your website? This wasn't even a 3rd party website which seems super odd. Anyways I ended up ordering in person to avoid the $3 fee. I noticed that the barista made all the online drinks before mine even though I was only customer in the store. Waited almost 12 minutes for my drink , and as I'm watching him make it, he uses dairy milk when I paid extra for plant based. If I didn't notice that mistake, I would have had an allergic reaction . Did nothing to justify making me wait longer and almost potentially giving me regular milk which I cannot drink. I'd like to be contacted about this experience. Thank you read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Encino, California

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I popped in to buy a bag of their strongest coffee bean available. The bag has 5 out of 6 beans for strongest labeled. It came down to what they said was the more popular blend which is the French Roast versus what I ended up choosing which was the Tanzania Peaberry. This lists a description of dried fruit aroma, black currant flavor, and chocolaty finish. The description won me over with this one. Very helpful and friendly staff. read more

The Coffee Bean & Tea Leaf - the menu - Coffee & Tea Near Me - Encino, California

Had some iced teas delivered and they were packaged SO well. Nice and neat in bags so there was no spilling and convenient for transportation. They have so many great iced tea options- passion, hibiscus, peach, etc etc. We got the extra large size. It was huge!! And perfect. Thanks for the refreshing bevy! read more

Another 5-star experience at another 5-star CBTL location. This time Encino on Ventura at Woodley. Ruth was very friendly, warm, welcoming and thoughtful. I love when I'm offered things before asking. And my Americano was perfect. Cesar was keeping the dining room spotless when I walked in, and he took over effortlessly when Ruth went on her break. This location is beautiful mainly because of their massive all-glass front entrance. The dining room is bright with a clear view of the beautiful courtyard fountain, and the boulevard as background. BUT THE ENTIRE SHOPPING CENTER IS BEAUTIFUL AND ELEGANT. Big open layout and pretty landscaping with trees, hedges and a lush lawn. Indoor and outdoor seating. Free secure parking available under the structure in the rear. 5 stars. read more

The Coffee Bean & Tea Leaf - Big bright beautiful, chill and relaxing dining room - Coffee & Tea Near Me - Encino, California

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I was there to get my $5 drink When I added almond milk it cost me $.90 I called another Coffee bean store and they told me it went up I been going here cause I can't have caffeine and some stuff is great but if adding more money to almond or oat milk that's crazy read more

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Worst place that you could place your order!!! They don't even check their online orders!!!!!!! I ordered one chia pudding and one over night oat and they gave me 2 chia pudding!!!! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Encino, California

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Wow--this newly remodeled Coffee Bean is such a treat! The space feels fresh, bright, and modern, and the staff go above and beyond to make your coffee exactly how you like it. I love spending time on the sunny outdoor patio--it's perfect for relaxing or catching up with friends. Delicious coffee, friendly service, and a beautiful new vibe--this spot is an absolute must! read more

I hate to leave a review for coffee bean but I walked there from work, and then back, and didn't realize until later that my drink was incorrect. I ordered the cafe au lait - but this looks and tastes like left over coffee with milk and water in it (it's not drinkable). Sigh. The staff is very nice though. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Encino, California

COFFEE BEAN & TEA LEAF offers party packs for HOT CHOCOLATE. Their HOT CHOCOLATE is delicious. Doesn't have the tin-ny flavor you get from vending machines or Swiss Miss. This Coffee Bean & Tea Leaf branch is located in the beautiful Encino Place. read more

What I like about this Coffee Bean location is the outdoor area! I try to avoid chains, but I couldn't find a lot of decent indie coffee shops in the area and all I needed was just a Mocha so I figured I should pop inside this place! Coffee was decent, service, somewhere in the middle, not great, not terrible. Not a lot of indoor seating but I didn't care since it was a nice day to enjoy my coffee outside, the area is so cute and charming, this is what attracted me in this shopping in the first place. Right on Ventura Blvd, but tacked away a bit, with a nice carousel and great people watching! read more

This is my favorite coffee bean location as it's in a cute little plaza on Ventura with plenty of outdoor seating. I always feel like I'm on a vacation when I come here because I get to enjoy my cup of coffee outside with the sun hitting me and the palm trees swaying in the wind. The store is clean and organized. I've gotten to know the workers over the years, and Elham is a sweet young man who always provides friendly, happy service! read more

This is a Too Good to Go Review: Ordered x2 Bags Normally you get 3 items at coffee bean and tea leafs. These guys hook it up. They make their drinks well too, so if you go, grab a drink too, this one does not dissapoint, the coffee in my last 3 trips is really good here. read more

The Coffee Bean & Tea Leaf - Too Good to Go Bag - Coffee & Tea Near Me - Encino, California

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Much has changed since I posted my first review about seven years ago. The quality of the coffee has significantly changed for the worst. My once loved flat white was unrecognizable and no longer enjoyed. The entire plaza has changed and is no longer the warm and friendly place it was once before. Service on the other hand by the baristas was nice. They were all very friendly and kind, but the coffee itself was horrible. read more

I've never written a negative review of a coffee shop before because I get it, I used to be a barista, it's a difficult job, dealing with people waiting for their caffeine fix. But I would only recommend going here if you like burnt espresso and condescending staff. read more

the very best ever miss them so much in san jose bay area please come back! the best decaf mocha ice blended! :) read more

I know Angele for years I love her smile always great customer service. I ove this location (:

I am paralyzed from the vaccine for a year now living in a home with others like me. I ordered 3 drinks. The drinks give us what little joy we can get with the pain we endure. I try to be kind but honest with my reviews. I ordered 3 drinks. First drink didn't show up. Second drink was the wrong drink. Third drink didn't have whipped cream & wasn't made properly tasted bad. Threw in garbage. My advice if you are getting drinks by delivery have the driver check drinks & let them know what you are getting. If you are getting drinks but not drinking at store double check & try drinks. I hope leadership will talk to staff. If the staff doesn't care about the customer maybe they should find a job they can take pride in. read more

Olivia and the other barista are awesome Mediocre but good espresso- avoid the airline plastic bag pastries - especially the almond croissant Super clean. read more

Hot mess in the mornings honestly. Even when you preorder there's a girl that works there that looks like she couldn't gaf. Starbucks always has great service and excellent quality. So many people waiting for drinks and they just kept getting it wrong and missing items which meant I had to wait an extra 10 mins. Never again. read more

Ridiculously slow. So frustrating. Even a simple drip coffee does not save time. I go here on occasion because I have no alternative.

Angele is the reason I've come back over and over again. The new GM is already so nice and she's doing a great job. I just wish corporate would acknowledge this store more than they do. read more

This place is near where I work. I usually pre order because of break time/lunch time. I make sure to pre order 5-10 minutes before my breaks. I almost always get there and it's not ready when it says it will be, I customize my drinks and something is either missing, or made incorrectly, the coupons on the app only seem to work if you redeem it at the store, if you do go in. You'll wait in line to order. Be prepared to stand a bit. Dealing with the parking is a hassle. You have to pay for the structure, I believe they validate. But their parking staff is a whole different story. Code is needed to use bathroom. 113113. You'll need that because they're too busy (understandable). Regulars will get treated better for sure. If you're a regular you might get perks not included in the app. It's a hit and miss. I try not to come here because it's not worth it to be honest. read more

I'm very upset while writing this message. I just ordered 2 drinks. Both the same cafe latte caramel (hot). But one with almond milk and one with oat milk. The almond milk has a sore taste to it. The milk is obviously spoiled and you can't miss the smell especially when you open the lid. The girl making my drink today, Monday, Oct, 17th about 6:30ish evening time put in expired almond milk. This is unacceptable and not to mention unsafe and a major healthy concern violation. I tried calling them at 7:05pm but they were already closed. Besides the fact that my mom cannot enjoy her drink that she was looking forward for. But her entire mouth has a nasty taste and she feels disgusted. I'll be calling them tomorrow morning again and speaking to a manager. This makes me extremely frustrated. This shouldn't happen to an establishment like this. read more

The Coffee Bean & Tea Leaf - LattesCaramel Latte with almond milk - Coffee & Tea Near Me - Encino, California

Love the staff and the service. Wish it would stay open longer because Ilove it so much! Great location, parking behind the building. Love Coffee Bean and Tea Leaf! read more

Pretry good location loved how warm the buns were nice and sizzling and also the cheese pastry. Fast as heck in rush hour.

I've been conducting some business in Encino for the past few days and I was in desperate need of some coffee following my 2 hour commute from the LBC this morning. This Coffee Bean & Tea Leaf location was somewhat convenient from my location so I opted for a walk after parking my car. There was quite a line when I arrived but the wait was actually pretty short considering the line. My latte was nice and strong and the butter croissant was perfect. The interior is a nice size with plenty of seating and waiting space. There is a large outdoor area with plenty of umbrella topped tables to shield you from the hot San Fernando Valley sun. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Encino, California

They never get anything right. I said oak milk because I can't drink regular milk. This guy pours in milk and hands it to me. I call him out on it. He denies it. I tell him I SAW YOU DOING IT. Then he smiles and says "Just a little". Brace yourself if you're diabetic or have other allergies here someone's going to die one day there. Best watch them make your drink 10000% read more

This store is a bit of a hot mess. The tea is always watered down, order notes for regular menu items with no customization completely botched, and a staff who is condescending at best. Go to ventura and Louise for a much better experience. read more

This is my favorite CBTL. They have all the same stuff as every other CB, so what I really appreciate is that the customer service is great. They are accommodating, helpful, and really have made themselves a part of the community as they are part of fundraisers etc. My Moroccan mint all Foam tea latte is always on point, but if I ever have an issue gets be quick to fix. read more

Better than Starbucks. Better than Starbucks. Better than Starbucks. Coffee Bean coffee doesn't taste like it's been over burnt to kill the mold growing on it than the other place that is everywhere. read more

I cannot thank the manager Cristina for being so positive and patient with me in my indecisive orders also her recommendation drink the match ! I will be returning as it was my first time at a coffee bean! read more

I waited 20 minutes for a regular coffee To make it and after they made it I had to wait to get it at the bar while the cashier can just pour it and handed to me,bad service and a bad attitude read more

This is a great location with awesome customer service. I always stop here when I'm in Encino. I love that you can sit and enjoy the sun outside. Plenty of seating is available and there is a nice fountain nearby as well. Each time I've been here, the service has been friendly and prompt. Their WiFi can be slow at times, especially if you are sitting outside. read more

They had the bathroom closed an hour before closing. Bruh. Clean it after closing if you don't want to get it dirty again. That's stupid.

OMG!! I am so excited this location has the Spring Peach Oolong tea. You have no idea how hard this is to find nowadays. Only a select few locations have it and it is so very good! Great service today and will be coming back! read more

First, I'd like to say that this a great establishment and the staff are great. Their food and drinks are good, and I especially love their tea. On July 31st, my lyft driver picked up the wrong driver, leaving me and my sister stranded for almost 3 hours while argued with lyft. The staff was very attentive and even tried helping me communicate with lyft. Since I have asthma and am currently recovering from a stroke, I can't wear a mask for a long period of time, so I had to sit outdoors. The staff sent out my favorite iced tea, complimentary, which was a breath of fresh air for I was near tears and it was around 103 degrees outside. And here's the rub. I used to frequent the coffee bean, but stopped around January when the manager started using their chalkboard for political statements instead of their specials. When you're in a coffeehouse, you want to relax and being reminded of the political unrest you wished to escape from for 5 minutes, defeats that purpose. When the manager wrote, "Wear a mask and save Black lives," that was the final straw for me. I'm Black and both of my parents are Caucasian, they both nearly died from covid. My whole family, which consists of myself, 2 Black brothers and a Caucasian brother and sister, all caught covid! My father did die 60 days after his covid diagnosis, but it was from pancreatic cancer and due to the hospital restrictions in place, he was unable to get any help. He died at our home, 4 weeks after he was diagnosed with pancreatic cancer. So, just to see that sign is upsetting and a huge slap to the face. Why not just say, "Wear a mask and save a life," since people of various races are dying daily? Due to covid restrictions, who knows how many other people are dying because like my father, because they weren't helped in time? People all over the world are dying and that was an insensitive to write. I really want to support this coffee shop, but right now, this manager makes it impossible to do so. The day I walk in and the chalkboard only has the specials on it, will be the day I'll spend my money there. Until then, I hope they continue to do well, but I can't support them. read more

Why do you guys even offer milk alternatives if you're just gonna put whole milk in my drink every single time??? I'm allergic to dairy and this is the second time this has happened. Get it together, especially when you charge extra for oat milk. read more

Your employee Laura is a piece of work. I got the absolute worst experience this morning. I was in a hurry because I was late for work. And she made a point to go SLOWER!! And then I just realized now she overcharged me and pocketed $1.05 that should have been my change!! I'm going to be contacting coffee bean customer service regarding this visit. read more

I don't usually go to coffee bean but when I do go, I get a simple Iced Vanilla Coffee. It's one of my favorites. When I arrived there today it wasn't as busy as it normally gets. Nancy was the employee that helped me out and she was good. Wished she would of smiled. Not everyone goes to get a coffee with a grumpy face. Until next time! read more