Probably my favorite Starbucks in the Tidewater area. It's close to my home and right on my way to work. I love the fact that it has a full service drive thru. However most mornings the cars back up a line just like a line inside. The store gets cars through just like inside. The staff is friendly and fast. read more

This place is a hit and miss. I love coming to this place when there isn't a lot of traffic in and out the place because my order is always correct. The staff is friendly, but my 3 stars is for the poor wait time during rush hours. It really does irritate me when there are 6 cars at the drive through and i'm outside waiting for 15 minutes or more. When my order is incorrect, the baristas do a quick job of fixing it...but I would like not to wait any longer. I will still be back, but that's the only thing that irritates me when I do have to wait. read more

I worked at Starbucks as a Shift Supervisor near Seattle, WA for almost a year. Unfortunately, I am usually disappointed when I decide to come to this Starbucks instead of the Dunkin Donuts down the road. They almost always make my drinks wrong (and I don't order anything complicated!) It always seems hectic inside and as if the team doesn't have a good rhythm. The only reason I'm giving 2, instead if 1, stars is because the baristas are usually very nice. However, the reason I'm finally writing a review today is that when I knew my drink was made wrong today, I told the barista and she argued with me and lied to me about how it was made. So, once again I paid $5 for a nasty drink! All in all, I recommend going to the Dunkin Donut down the road; it's cheaper so you won't be paying $5-10 for a drink you don't like! read more

There were only 2 baristas at the time I got there. Stood there for about a minute or so, neither one of them acknowledge that I was there. I understand if they were busy with the drive thru but a simple greeting and letting a customer know that they will be right there with them would have been the right thing to do. I ordered White Chocolate latte, it didn't taste like she, I think "Es" was her name, put any of the White Choco syrup at all. Never will I go back to this Starbucks again! In fairness to both of the baristas, looks like they were tired and may have been working for long hours already. So maybe management can take this comment as a process improvement. read more

Always the best coffee here! I love the caramel macchiato quad! I always stop at the Starbucks when I'm traveling to see my son... It's a long ride and that quad always gets me there! read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

The staff is so nice!! I just moved from Suffolk to VB and this Starbucks has the nicest staff in the area. I've only gone a handful of times but the drive thru has been so fast ( unlike a lot of Starbucks I've been to ) they ask for your name in the drive thru line, how your day is going at the window and everyone just seems happy. I love this Starbucks so far! Oh and I guess the coffee is good too ;) read more

The staff is always wonderful. The line can be pretty long especiallyu if you come in on the way to work. The coffee is usually pretty good. The constant upselling at the drive through window is really annoying. I wish they would stop. read more

Clean, friendly, staff said hello when I walked in the door. Coffee, yes please! Already visited twice. Probably will return. read more

Almost gave this store a bad review because they had some struggling new hires... But a young man named Ethan was holding down the fort today! Go Ethan! read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

Such helpful and friendly staff at this location. I didn't feel rushed at the counter even though I had questions about choices. Yah I know one of those customers in line that draws a long sigh... however, I was able to come to decision in my morning fog. I know I know I can mobile order with my phone and walk in and pick up and go... but suggestions and recommendations from the staff helps and with a policy of "if you don't love it we'll make it right" why not try something new. I found out this morning that the Espresso Blonde event is my new heaven. Now this is not a Reserve store or one with a Clover Machine but has all the other staples including smiling and welcoming baristas who know how to do what they do well. Stop in after a day shopping at the outlets or at the beginning of your next road trip headed for Chesapeake Bay Bridge Tunnel or your daily commute. It's well worth it. Oh and if you bring in your Starbucks travel mug it's 10 cents off. It adds up if you are a repeat customer. read more

One of the slowest starbucks in Hampton Roads! I ordered a mobile order at 4:37pm got in line at approximately 4:40pm and I didn't get to retrieve my drink until 4:58pm and of course my drink is all melted and cup is watery as hell. read more

If I could give no stars I would. Do not order Cold Brew from this location unless you want a CUP FULL OF ICE and eye dropper worth of coffee. Cold Brew coffee is already cold and is doesn't need a cup full of ice. I order this drink all the time at other locations and NEVER get a cup full of ice. My drink wasn't even 5 sips before it was gone.... EXTREMELY disappointed and won't ever return to this location. Y'all should be ashamed! read more

After craving for something cool to drink all day, I decided to treat myself to a Starbucks chocolate smoothie. Excited to try this delicious concoction, I wasted no time and took my first sip. It's cool temperature was just what I needed under the hot summer sun. However once the smoothie hit my refined palate I was met with UTTER DISAPPOINTMENT! STARBUCKS...the epitome of delicious hot and cold beverages has fallen extremely short of my expectations! My faith in Starbucks has been shaken! I could've easily gone to Tropical Smoothie but I wanted to give Starbucks a chance. The smoothie in question was extremely bland. There was a hint of chocolate but the taste of blended ice mixed some sort of viscous fluid. I might as well have been drinking nothing. Needless to say it was not up to par. read more

I frequent Starbucks, but this is not at the top of my list for great locations. I am not a fan of their layout (wrapping the drive-thru around the building). It seems to get congested and confusing for the others trying to park in the lot. It seems to have trash around it quite often. I have noticed that the baristas do not do as good of a job as other locations in the area. But, when you get desperate for that boost from Starbucks, you will settle sometimes. read more

One star for permafrost microwaved sandwich. The store is very clean and the staff friendly. Drink just fine - one star for breakfast sandwich. The English muffin was over "nuked". Microwaved so it was hard as a hockey puck in some spots and soft in others and the eggs tasted like plastic. If I had been in the store, and not gone thru the the drive-thru, I would've demanded a refund or a new sandwich. I gave it to my dog in the back seat and he snubbed his nose at it. read more

Literally every time I come to this drive thru, I ask myself why I torture myself. They are seriously sooooo slow. Don't come here expecting a fast experience by any means. Go inside if you want something quickly, since there isn't usually anyone in there. The drive thru is probably always packed due to it's proximity to the expressway, but regardless of the time of day, the drive thru is always slow. read more

Best Starbucks, I've ever been too. Best customer service on the planet, if they make a mistake they fix it, you don't even have to ask. They also have the ultra handy drive-thru service. read more

This is the closest Starbucks to my home. Decided to come in for a change of scenery, curl up and read my Nook. While not rude, the employees were less than professional/friendly. More disturbing, I was harassed by at least half a dozen flies while trying to relax. Disappointing. read more

I'm only giving 2 stars for the good employees that are there. So I went there one morning and ordered a pumpkin spice latte. There was another lady a couple of customers behind me who've ordered the same thing. The barista because she favoured the lady and was chatting with her gave her my drink. When I brought it to her attention she just makes my drink and said "here you go". Of course I reported her to the manager and was given a free drink. But I've noticed that when I came in there after that, certain employees have attitudes towards me as if I'm the villian or as if it's even any of their dam business. One even trying size me up by asking me what kind of work I do. This shows me how ignorant, unprofessional and childish they are. Certain employees need to realize that every customer that patronizes Starbucks pays their salaries. So they need to value every customer and not just the ones who THEY THINK ARE IMPORTANT. Needless to say, I've chosen to go to a couple of more suitable and more professional Starbucks. So although I don't go as often, I am satisfied at the ones that I do go to. They even have the more positive reviews to prove my point. read more

This Starbucks is okay. The lady at the front was very nice and friendly, but it took a bit for my drink to be made and served. I almost thought they had forgotten about it. My drink was made right, and if I lived in the area, I'd probably come back. read more

My order is always correct and the customer service is good but the establishment itself is humid (went more than a few times) and there are always flies in there. I gave this specific location more than a handful of chances but now I will only return if I only plan on using the drive-thru. read more

Great Starbucks which happens to be near my office. The staff is all friendly at this place and I've been here quite a few times (and will continue to as well!) read more

Pretty good Starbucks as the drinks are prepared at Starbucks standards in a fairly efficient manner. Personal service is good, the seating inside and out are pretty clean and not worn. The bathrooms are clean and it's fairly conveniently located. The down side is the drive thru is a little slow, I've gone a couple times and they've run out of a few items I was craving...and...it's Starbucks expensive. All-in-all it's A-OK for me. read more

The staff are great at this location! I can't remember for sure but I think it was Jay that made my day earlier this week! Such a good experience! Thanks guys! read more

It's a Starbucks...nuff said. Over priced coffee, tea, and frappes, pre-packaged food and sweets and for the most part upbeat, caffeine addicted, friendly employees. If I have a little extra money in my pocket and I'm feeling like a Chai Tea Latte (they have a very delicious pre-made mix) then I'll hit up Starbucks. I also really enjoy their Madeline cookies. This locations baristas have always been very friendly and accomodating, so I am a repeat customer. read more

Just lost a loyal everyday customer. I come here every day it's right by my work, however this Starbucks is insanely inconsistent and unreliable. They will give you the wrong item, occasionally the cheddar and egg sandwich will be stone cold, the cappuccino will only be half full, I'll ask for the same item I ask for everyday and get something completely different, and what happened today is that I asked for the same oatmeal I get everyday and they only gave me 1 out of the 3 toppings it comes with, I came back told them the problem, then they gave me the exact same thing. So I turn around and replace it yet again and the oatmeal is all watery and cold like they were frustrated at me for simply trying to get what I paid for. Very unprofessional read more

This location is pathetic.. Twice ive been here and twice it took over 15 mins to get a dam black iced coffee. Employees here have no sense of urgency and don't care. Will never be returning. Horrible location read more

Slowest drive thru I have ever been in for a Starbucks!!!! Holy crackers this took forever! I feel like I aged a year while waiting.

I go here almost every day on my lunch break and most of the people are friendly and Elijah is the best. they are pretty fast but the prices could be lower of course read more

Super friendly staff which is why the 2 stars but they screwed up my order which was not difficult at all. I went through the drive-through today right before noon and ordered a grande coffee with just cream and ice water. When I went to take a sip of my coffee while driving down the highway I noticed that they gave me a black coffee. Really? All you had to do was pour some cream in it for it to be correct but they didn't do that. I decided to stop at the Starbucks instead of getting my normal Dunkin' Donuts coffee even though I was hesitant since this Starbucks is usually extremely slow. Guess I will be sticking to my Dunkin' Donuts coffee, it's cheaper anyways and better and always correct read more

The young lady at the drive-thru was very personable and helpful. I asked for mine extra hot but it wasn't. They took it back with no problem. Only giving 2 stars because when you pay what you pay for a Starbucks, it better be full! And it wasn't just mine. My husband's was also a good inch from the top of the cup and I'm talking the whip cream! read more

Ugh!! I ordered a Smores Frap and no graham crackers were crumbled on it! I waited for the Barista to come back to the window to ask him to put the main ingredient:cookies & he said "oh we don't have any." I said you should let the customer know...so I could choose something else instead. It doesn't taste right without the graham crackers. So sad. read more

Location is convenient, right before I get on 64. BUT....I always have to check my drink before leaving the parking lot. My regular drink is a grande mocha, no whip. About 1 in 3 times, there is no one expresso in the drink. Tastes like super sweet hot chocolate. I don't have this problem in any other Starbucks. If it were not for the location I would give up. read more

If you have an hour to spare while waiting for your coffee then this is the right place to go to. Ha.

Sub-par. Once upon a time I was a Starbucks barista, so I do understand the struggles that they go through. I went at 5 in the afternoon and there was not a soul in the location save for the 3 baristas. The one at the register was very focused on chatting and flirting and chatting with the customer who came in after me. One was operating the drive thru headphones and the other was very frazzled making the drinks that kept coming through her machine. She made no attempts to hide how behind she was on her drinks and even openly stated this to me. She was running out of supplies and asking the other baristas to get them for her. Of course the one at the register was too busy flirting with the customer behind me. Anyway, when I got my drinks finally, the barista was so frustrated that she ended up slamming the cup on the counter so hard that she splashed me with the hot cider. I won't be returning to this location any time soon. read more

The worst Starbucks period. Take way too long to do anything whether at drive-thru or inside. They have no sense of urgency or concern. Drinks are mediocre as well. Management needs to do a complete overhaul. read more

Really rude staff. Stopped by at about 5:25 am (their hours say 5:30) I was standing at the door waiting for them to open as they all walked in front of me completely ignoring me. Not a "good morning, it will be just 5 minutes." Instead they walked passed me as if I did not exist, ignored my knocks once it did turn 5:30, and then had an attitude with sub par service once they finally decided to open. read more

Aliyah was very rude with no respect for the customers -We walked in ready to try the new Tie-Dye Frappe So we approached the register and me and my family asked how could we kindly sample the frappe she was very rude and ask we asked she said "I mean no we don't do samples you could just buy a small one" in a very rude tone so we asked the other employee he said "they can sample it if you wanna make it for them"and she rudely sighed and said "No I don't want to make it you can just buy one" And she made my sisters not want to try it because how rude she was so I said "may I please try the frappe please she again made a small sigh" and as i gave her my $6.08 she tugged it out of my hand so there i waited she finally came and as she gave me my drink "She disrespectful slammed down my drink and my sister said can you please hand it to him and his hand she gave a nasty look and placed it in my hand with force" And i just think that that was a very rude experience and that no other customer should be treated that way and i please hope that no other customer had to experience that-Mr.Mcpherson read more

Small sbux with all the typicals. Only one in the area, nice to pick up a drink on your way to work (has a drive thru window). Has comfy sofas along with half a dozen tables for lounging inside, couple tables just outside the door also. Wifi always works strong here. read more

They served me the most pathetic excuse for iced tea I've ever seen. The water was barely a brownish color. For the prices they charge, they can afford a reasonable number of tea bags when they brew. read more