Donovan was fantastic with my mothers piano. He took the time needed to get it just right so she…read morecan play with ease and pitched sound. She is 73 and our piano has been in the family for 40 years. His service has great value and outcome priced accordingly. On time, professional, and communicative. We deeply appreciate his patience and knowledge of care needed for our baby grand and it's new home here in Houston. Additionally, Donavan has a great YouTube channel that helps us understand how to care for our piano in between tunning appointments. Overall, we highly recommend Donavan for all things piano related.

I have an old upright piano that needed to be tuned desperately. Called Donavan to schedule an…read moreappointment. He returned call in a timely manner. He was prompt, very nice and did fabulous work. This entailed cleaning, some repairs, and tuning. Donavan was very attentive answering my questions. I would highly recommend!

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

If you're looking for a piano, then come to Kawai Piano Gallery! They have tons of options from…read moreacoustic to hybrids to grand. Kawai pianos do NOT have plastic in them. They have carbon fiber which I learned from Natalia at Kawai. Natalia was so funny, honest, helpful, and informative. You can tell she's very passionate about Kawai pianos haha! Natalia truly is the queen of Kawai pianos! This was the best shopping experience I've ever had. Truly memorable especially thanks to Natalia! We ended up buying a K200 piano. Thank you Kawai Piano Gallery! Thank you Natalia for such a wonderful experience! :)

We are having my wife's 80th birthday tomorrow and got a call from Kwai today that they were not…read moredelivering it because they had no contract or payment. They never sent it and said they would deal directly with the venu. The venu called and was told that all was good. I just got off the phone and the manager said they don't do rentals over the phone. A lady named Yara talked with me 2-3 times, they lied and we have gotten one from Houston Piano, thank goodness since we have a pianist coming in from Denver. Worst of all we were never contacted of any issues until today when the venu called them. Horrible!

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)

Great store and team! Enjoyed everyone I've met when I went into the store. It's my preferred music…read morestore in the Sugar Land and Houston area.

My name is Joshua, A beginner who just wanted to take a look at the pianos and also wanted to take…read morethe lessons ,I recently visited Fort Bend Music Center, and unfortunately my experience was extremely disappointing. The manager, Bob, treated me with a level of disrespect that no customer should ever have to deal with.His attitude was unprofessional, dismissive, and even racially offensive it made the entire visit uncomfortable. For I was on a call with my friend even she was very surprised how he treated me while I gave him the respect , I hope the company addresses this issue, because the way I was treated was completely unacceptable, none and absolutely none should have to deal with that that kind of childish behavior, I would strongly advise others to be cautious when visiting this location. God bless to you all.

I highly recommend This guy and his services. If you need your piano tuned, you should definitely…read morehave Ben do it. He's the best!

From the owner: Piano tunings, voicing and technician services.read more

Ron Owensby provides the type of craftsman-oriented piano service that would typically only be…read morefound in more sophisticated markets like New York City. They do not tune. They do everything beyond tuning: voicing, damper felt replacement, tuning pin re-sizing. REGULATION (their main service)... We are beyond blown away by what Action Piano Services did with our 1917 Schiedmayer grand, a piano we were fortunate to acquire from elsewhere -- a fine instrument visually and structurally, but in need of the kind of TLC that only someone with decades of experience could provide. I am not sure if anyone else in the Houston area does this kind of work.

I wanted to provide an update as the owner called and was quite kind. She also asked appropriate…read morequestions about our experience and also was using this as an instructional tool for her staff. She also offered to have another person come out to polish the piano because of the complained of fingerprints. I appreciated that she reached out enough to bump up the experience from three to four stars.

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE