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    STEP Moving & Storage

    4.9 (367 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - STEP Moving & Storage

    In-state moving

    Out-of-state moving

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    Recommended Reviews - STEP Moving & Storage

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    Reviews With Photos

    The smudge that wasn't there before.
    Audrey G.

    I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response. Very disappointed, can't recommend.

    Large furniture pieces
    Denise B.

    I requested an in state move an they were great! Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. Thanks so much for your hard work!

    Movers that helped me
    Sam S.

    Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. If you do book with them just double check your contract and verify they're not trying to charge you extra.

    Damaged Television
    Harriet B.

    Firstly, they pressure you into writing the review when they're there at the end of the service. Do not do this until you have checked all your belongings! And it's clearly why they have such great reviews. Initially, I thought these guys were great! Arrived promptly, started to load. Then the slow down happened... they wasted significant time dismantling furniture. They do didn't bring their own tools (or were out of battery) to do this. I was watching the clock, hours on hours. It took over 8 hours to move a 2 bedroom apartment from the ground floor. I paid for their lunch break, inclusive of food, and all this was added to the cost, and didn't complain about it. Here comes the fun bit. Upon arrival to my new apartment, the tv was unwrapped, so assumed it was fine, until it wasn't and there was clearly damage. They have been less than helpful in resolving the matter, so avoid Space-Y movers!! There are plenty of other moving companies to go with in LA, I would suggest you use them instead!! *UPDATE: reported the issue the morning after the move, so as the lead Jake suggested, a timely manner was done. Do not listen to them.

    Solid work!!!
    Richard B.

    A++++ movers! Quick strong and so kind! They carried my 400 lbs treadmill! Great work!!

    Dr. Elissa S.

    Update: 3/25/2025 After my initial experience, Jake reached out to make things right, and I truly appreciated it. It's clear that this company stands behind its services and values customer satisfaction. If you're going to use them, know that you have a 100% guarantee. That level of commitment is rare, and changed my perspective on their business.

    Ching L.

    Workers were hard working, even though they were late due to some technical issues, they were efficient and got the job done.

    Space Y team after a long 8+ hours of hard work!
    Zee P.

    Space Y has been nothing but professional. Moving is never easy or fun or something one looks forward to. But when you can genuinely just sit back and communicate what you want, without fear of things getting damaged, that's priceless. I am beyond thankful for Alan and his team for their tremendous efforts and successful move of our valuables. We couldn't have done it without them. If you want things done well, smooth, and with an ease of communication like no other, then hire Space Y.

    Fridge was wrapped carefully before moving.
    Jessy C.

    This is the second time I've hired this company, this time to help my mom move. The three guys, Aza and his team, were very nice, worked very hard and efficiently. They were careful with my mother's belongings, wrapped the fragile items in moving cloths and all furniture were wrapped prior to moving. They disassembled and assembled items for my mom, and were nice to place all the furniture in the desired rooms. The only complaint I have is with the company for charging me the 20 minutes commute, so instead of 5 hours of work, I was charged 5 hours and 20 minutes. I don't believe that's fair because it is travel time and they are already charging $50 in gas flat fee. The distance between the two places was only 5 miles. Plus, I don't believe I was charged travel time the last time. Overall, this was still a better deal than competitors and the men who worked today were really hardworking so I still wanted them to earn 5 stars. Thank you for your service.

    View from my window
    Ari H.

    Yes like everyone says, service and everything went well thankfully. Jake always promptly replies to all inquiries and questions, very excellent communication. There was a weird moment during the move though. I asked the movers to leave behind some lamp stands and throw away the bed frame, but they brought it on the truck. When I noticed those items on the truck, I asked if they could dispose those since there was not enough space at my new place. They said it would require me to pay extra tip since they had to do extra work....even though they recalled that I had asked them in the beginning to throw those items away... I really miss the movers that did my move a year ago, Rassel and his teammate. They were super professional.

    Moving into new apartment!
    Delan T.

    Space Y Moving was amazing and I would gladly book with them again. My two movers Alan and Aza were friendly, very efficient, and right on time to the reservation. The price was the best I found out of all the competitors, and the team was able to accommodate my specific apartment requirements around insurance, even just a day before the move. Thanks for the wonderful service!

    Moving was super easy and quick and they wrapped everything for us. 5/5
    Kevin Z.

    Super fast and easy and they wrap everything for safety. 5/5 would use again. Used them twice in a row now.

    Inga D.

    I am very happy with their service. I was helping my daughter with moving and hired Space Y Moving. Her place had indoor and outdoor stairs which was difficult but those boys were so fast, hardworking and creative. They handled all delicate furniture and items in very gentle manner and delivered safely to out destination. Thank you.

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    1 year ago

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    Zane M.

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    I recommend this moving company. They have great service, fast and friendly. The whole move was very efficient and had good communication.

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    2 years ago

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    2 years ago

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    10 months ago

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    1 year ago

    Eric and his team are great and efficient. Definitely recommend and will call them when I move again.

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    2 years ago

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    2 years ago

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    8 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    9 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

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    9 months ago

    Great company ! Highly suggest contracting them to help you move. Very efficient and kind. Would deft get them again on my next move

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    Page 2 of 10

    Ask the Community - STEP Moving & Storage

    Hello, we have a large space that we would need help moving, what is the size of the truck?

    Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… Read more

    View All 2 Questions

    Review Highlights - STEP Moving & Storage

    Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.

    Mentioned in 59 reviews

    Read more highlights

    STEP Moving & Storage - movers - Updated June 2026

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