I had my jacket's zipper fixed and I couldn't be happier! The staff was friendly and the repair was done quickly and expertly. The price was reasonable, and my jacket looks great! Highly recommend for any repair needs!" I've been bringing all my shoes, jackets and bags here that needed repair for many years! read more

My favorite pair of black sandals were falling apart and they made them look new - new insoles and new elastic for the ankle straps. I dropped off around noon and picked up around 5 pm the same day! Super easy. Bring cash if you want to avoid a credit card charge. read more

Steve Express Shoe Repair - Prices - Shoe Repair Near Me - New York, New York

Make sure you call these morons before you come says it was open on Saturday. I slept rock seven pairs of shoes to get fixed and polished and yet they are closed. read more

I had the best service and quality work done to re-sole a few pairs of shoes as well as stretch. Definitely recommend! read more

Broke a zipper on an old scarborough & tweed bag. I saw this place was well rated, and IT IS WELL RATED FOR A REASON. He fixed the zipper line itself, gave me a replacement plastic zipper (not the same color/material, supposed to be metal and blue, but can't ask for everything). and it was done within 4 hour. Express service. All 15. A fair business owner. Express like in the name. 5 stars. read more

Steve - if in fact that is your real name - good job. Next day service, which was not requested for a job that was specifically requested, equals five solid stars. I don't care if your hours are said to be sketchy; you were there when I needed you. A hearty thanks. read more

I went to this shoe repair bc of a recommendation from a friend and took a pair of knee high leather boots to have the insole replaced as it had fallen out. Upon retrieving them, I tried them on in the store to see if everything was good and in those short moments there it seemed fine. I wore them out for the first time today (I picked them up yesterday) I noticed that the ankle was much looser. I called and said I'm not trying to be antagonistic but I noticed the ankle was looser and was asking if there was any way to shrink the leather back. He was very indignant and said there was no way they were looser. I suggested that perhaps during the installation of the insole they were stretched and again he said impossible. While on the phone w him I looked at the ankle of the boots and noticed there were two slight slices in the boot right where they were looser. This is not by design, the shaft is constructed from one piece of leather. Again, denial. My guess is that whatever apparatus he used to fold the boot down to access the insole was too sharp (these are very soft fine leather) and sliced the boot. These boots were designed by someone I know and I know these boots did not have the slice originally. Attached is a picture of the visible damage. No hate to this man but would not recommend this repair place for high quality boots. Update: The insole he installed is a size too small so I got blisters on both balls of my feet due to the edge of the insole. So now, not only did he damage my boots, I have to go elsewhere to have them replace the insole. Truly dismal. Very disappointed. read more

Steve Express Shoe Repair - Slice - Shoe Repair Near Me - New York, New York

See all

Based on the reviews, this place seems to do good work (which is why I went here) -- but they cannot handle high end shoes. They damaged my wedges and didn't match the replacement heel height properly. The results were pretty amateur looking. See picture. I ended up replacing the shoes altogether, because I couldn't stand the shoddy look. For your high quality shoes, only trust a place like Mina's Shoe Repair. read more

Steve Express Shoe Repair - Poor quality work. Comparison of work done vs. what this shoe is supposed to look like. - Shoe Repair Near Me - New York, New York

MY WATCH BRACELET FELL APART I took in a very high end watch to get it sized, and the PIN fell out as I was walking in the morning. The watch crashed to the sidewalk and is now ruined. I am very disappointed. read more

Amazing service and quality! I trust my best shoes and boots to Steve. He can do magic to save your favorites!!

I've been coming here for a few years. Steve is nice & honest and does nice job for my fancy shoes. He even finished my rush order I needed it next day. read more

Super unprofessional. My Velcro shoes needed to be fixed and I called ahead of time because it was a distance for me to come all the way there and he told me that it would be a simple fix and then I came all the way there and he told me that I came too late in the day even though I just came 10 minutes after I called and I came all the way in the day and you just wasted so much of my time I'm never coming back here and I'm never telling my friends to come back here either read more

Still searching for a good shoe repair shop in the neighborhood unfortunately. This spot did have amazing customer service so this review is really just based off of the quality of work. I came in with my favorite pair of Vince booties - I stepped oddly with the shoes one night and the plastic base of the heap popped off. I needed to wear these shoes on Monday and I came in on a Saturday afternoon - they were able to make all the repairs in a matter of hours and I had the shoes completed by end of day! They recommended that I not only get the base of my heal fixed, but that I get my leather soles replaced entirely. I let them do this and they also cleaned the shoes for no additional cost. On initial inspection they looked fine, but the next day when I wore them I noticed that there were gaps between where they glued on the plastic soles and the shoes themselves, and the shoes were no longer as comfortable to walk in. These shoes had lasted me so long due to their quality and I am concerned that this low quality workmanship has lowered the overall longevity of the shoes. If you're looking for great customer service and a quick turnaround definitely come here. I don't think I would trust them with a high quality pair of shoes in the future however. read more

I'd board Steve's sole train any day! Okay, so despite the cheesy intro, I really do dig this little basement repair shop on 14th Street. Faced with tossing out a very loved pair of leather sandals whose fabric had literally been ripped apart by a recent urban monsoon, I fled to this shop in desperation. Embarrassed by the dilapidated state of my heels, I expected this guy to laugh, put the shoe back in the bag and tell me that they were bound for the shoe grave. And while he clucked, and inspected, and noted that it would require a pretty large amount of work and money, he agreed. And then told me it would only cost $25. Um, hell yes! And they'd be done in only 2 days. Yes, please! Sure enough, my beautiful sandals are (almost) good as new and now I've got a repair man whose not afraid to go raise my accessories from the dead. And yeah, I'd do the macarena for him. read more

Steve Express Shoe Repair - Shoe Repair Near Me - New York, New York

I am going to finally Yelp about Steve, since you can't google or yelp his info! I wasn't sure about his hours when I went but here they are: M-F 8 am - 7 pm Saturday 9 am - 6 pm Sunday 10 am - 4 pm Steve has resole my shoes and fixed my purses and I never had a problem with him. I like the fact he offer both services (Actually ANY Leather items) and not to mention watch repair and duplicate keys. He doesn't rip you off either unlike places in Nolita! read more

There is nothing that this man can't do. I swear! Old bag with faded black leather? Re-dyed, no problem. Entire heel came off your shoe? Re-attached, solid and good as new. New shoes fitting too tight? stretched in the right places. straps, heels, soles, holes, you name it. He's not a warm bundle of emotion but after a while I started getting a smile every time i came in and eventually he called me "dear". He always calls when my shoes are ready too. I'm pretty sure we'll be exchanghing birthday gifts soon. I'm getting him a sainthood! read more

Even though I don't live nearby anymore, I made the trip to take a pair of boots to get re-heeled here since I've had positive results in the past. On my latest visit, the man working the counter was a different guy than I remember. When I mentioned that I specifically came here because I've liked the work on past repairs, the guy didn't really seem to care or appreciate repeat/loyal customers. When I went back to pick up my boots a few days later, the same guy was there. I am wondering if ownership has changed? He charged me $20 for the reheeling. It's been a few years, so I don't remember what I paid in the past for reheeling but this time seemed higher. Also, when I got home, I noticed that they drilled screws through the insole at the heel probably to secure the heel soles. But instead of lifting the insole lining and drilling the screws in, they just went through the insole leaving holes and with the screws visible. Leaving my rating at 4 stars overall for all the past repairs. But I will probably look for another cobbler now and compare prices. read more

Steve's is great! They work so fast and are very helpful. My shoes were in shambles and they brought them back to life.

I had at least two cobblers tell me something couldn't be done. Cue Steve. Not only did he do an excellent job on my Prada shoes, he was super quick too. He's the best. read more

I love this place. They do all of my shoe repairs. They are reasonably priced and quick! They have put new soles on my shoes, new tread, reattached the heels on another and regularly replace the rubber tips on the bottom of my high heeled shoes. I highly recommend this shoe repair store! They also will refinish or make older bags look new again. I took my Gucci handbag here and they made it look brand new again for less than $80! If you have a purse that needs to be refinished, take it here! read more

I brought a few pairs of boots to Steve's Express because my usual shoe repair place was closed. He was a little condescending when speaking to me about what I needed, but, whatever. When I come back for my boots, the darker pairs looked great, yes, but he made a complete mess of the lighter pair! First of all, he painted the heel a darker brown because he didn't have the color to match, but he should have checked with me on that first because it changed the look of the boot! He also got that same darker brown paint all around the front part of those lighter boots, so now they look dirt-stained. Because of his sloppy work on that one pair (my FAVORITE pair) I would not trust him with any more footwear. And I'm still a little salty about my favorite boots. read more

He told me my boots would be res-soled by the next day, which I thought was very fast. Well, he called me that night to say they were done. Wow! I can bring my dog with me, which is convenient when you have errands to run. They do a good job. Not cheap, but not outrageous either. read more

The guy in the day shift handled my minor need, on the rush with no extra charge for the rush. It was done inside two hours. It was minor work, glueing one heel back onto an Italian made leather boot. Minor work for him, but a major need for me. He said the cost would be $10 for this minor work on the one boot heel. I showed him another very minor issue, some kind of nick like, odd "undoing" of sorts on the one heel (hard to explain what it was). I asked him if he could fix this also and how much would it cost. I was not sure he would be able fix it, but I was predicting he would say another $10 per heel, but he said he would do that for free. So I pulled out the other boot and said rather than free, I suggested he charge me $15 total for the one heel re-glueing plus the odd nicks on the two heels. I had to insist. I only understood he accepted charging me $15 when I saw the receipt said $15. When I came back to pick up at 6pm, he was gone and the other guy gave me the boots. I hadn't asked for the boots to be shined, but unexpectedly they shined the boots for me, for free. This is what service used to be like in small communities and neighborhoods. Manhattan has lost much of this, being that clients and local residents and businesses (all) are so transient. It was good to have the feeling that I was treated like a human being rather than a profit opportunity. Now I am thinking what other old shoes can I have him fix? read more

Pretty dreadful. If you want a basic shoe repair he is fine, probably. But he was a disaster for my light specialist FLEXX sandals. He was asked to perform a simple repair on the sole. He promised they would look and feel exactly the same. Instead he did a not very professional job in adding twice the weight to them, losing their sheer lightness and flexibility and generally ruining the shoes. For which he charged a ridiculous amount ($45!). Do not use unless desperate read more

I will NEVER bring my shoes here again. Not only did they ruin my new shoes, but they were VERY RUDE about it. I brought in a NEW pair of $200 ankle boots to get rubber soles put on the bottom. When I went to pick them up the soles where on, but the entire boot had been polished black beyond recognition. He even polished the natural(gray/taupe) stacked heel black. When I, unhappily, pointed it out he smirked and laughed that it was just a little dust from working on the shoe. His assistant even said he liked them better with the black heel. WTF? Really? They proceeded to take the boots into the back and started trying to scrub the hell outta the heel to try to remove the black polish. They looked like hell, they told me to come back the next day. Oh yeah, and I had already paid $30 for this. I went back the following day and the wood of the heel was better, but the black had been rubbed off of the entire edge of the shoe while they corrected the heel. (You would have thought they would have noticed that, given the situation). I pointed it out and he took it into the back again. The guys working there smirked and spoke down to me the entire time, while I was clearly upset that my NEW boots had been ruined, or at the very least were not the same as when I brought them in to get the soles done. Rude and condescending treatment is what you'll get after they "mess" up your shoes. No apologies. They should have brought me a new pair of boots. read more

Stumbled upon this place by accident. Little to say Steve is amazing at his job, I had a small leather cleaning here since I was short on time and he did an awesome job cleaning and shining. Will be back to shampoo some shoes I was planning on throwing away since he mentioned he can fix it. Good guy, positive attitude. Why would I not come back? read more

Steve Express Shoe Repair - Steve did a great job with this Shoe Shine. You don't want to see how dirty this pair was lol. - Shoe Repair Near Me - New York, New York

See all

I had an awesome old Soviet watch that needed repairing. I step in to Steve Express Shoe Repair, as it is in the Watch Repair category on Yelp. I see a guy sitting at a table by the end of the room (not behind the counter). I say "are you Steve?" He confirms, while speaking Russian on the phone. "Oh, you speak Russian?" I say, in Russian. "Yes," he answers, switching to the tongue of the Motherland. A little boy in the room chuckles. I hand Steve my Soviet watch. "What's wrong with it?" he asks. "I keep having sporadic troubles with it." He opens it up and looks at me. "Who put this battery in?" That would be me. "Malodetz." (A Russian word that can be translated to "accomplisher of great tasks.") "My dad gave me the battery, along with the watch." "He's a malodetz too. The battery is double the size it needs to be." He then follows up with some unfamiliar cheeky Russian proverb. It was something about Soviet warriors. Steve swaps the battery for an appropriately sized one. The watch starts running fine. "You and your dad should stick to what you do well" "Err, um, if I have any problems with the watch, I"ll be back". I step outside. I then realize that Steve might want some money for his troubles. I come back in. "Hey, Steve, how much for the battery?" "I thought you were going to walk off with it. $5" Kind of steep for a watch battery. But I gave it to him. Bargaining with Steve at this point would have been a bit too much. read more

Even when I'm unhappy with a service I don't tend to post a bad review since I know how hard it is for businesses these days BUT... I was treated rudely. I went to adjust the size of my watch... at first he said he was unable to do it since it requires specific tools but then he said he was able to so I trusted him. I pick it up and it was scratched up and the screw was messed up! (Pictures are attached for evidence) His excuse was that it happened from the screw.. and that my watch from wear would get some wear and tear anyway... I AM SORRY BUT YOU DO NOT RESPOND TO A CUSTOMER THAT WAY! He attempted to buff it which helped a little bit but it was still dirty... I asked him if he was able to clean it off and it was as if I asked him to scrub the floors of my apartment. It was just such a rude and not client centered interaction... very disappointing!!!!!!! read more

Steve Express Shoe Repair - Shoe Repair Near Me - New York, New York

See all

Love this place. Got a pair of loafers stretched out here on Monday. He called me two days later. He called! I love men who pick up phones. He also said I could come back within the week for tweaks if they weren't perfect. I'll be coming here again for sure, because i have a penchant for buying a size too small. They always fit when i'm in the store. read more

Consistently solid, thorough work, but don't you dare lose your ticket stub, because you are guaranteed a public verbal flogging. I personally think it's more funny than anything, but you've been warned. read more

Steve, you're the man! I brought my high heeled boots in here to fix because I've worn down the heel a bit. He fixed it and provided a coating so that they will last longer for $25. I brought them in around 1:00 and he called me an hour later to let me know they're done. Talk about quick service. The old shoe repairing place I went to took a whole week for a simple task. I know who's repairing my next pair of shoes! read more

The Job was not done I took my suitcase in to replace a broken zipper and explained what needed to be done. He said that he could replace it in a couple days. I called a week later to see if it was done and he told me another week and to wait for a call. He called me back and said that he didn't remember what needed to be done. I explained again and he said another few days and wait for a call. That was two weeks ago. I don't trust him to fix it anymore and I found another place to take it. read more

I loved the work done on my shoes!! I literally wore down the heel of my boots by an inch (they only are two inches high in the first place) and he rescued them! They are super sweet and have a fast turn around time. I came in an hour before closing on Saturday and my shoes were ready by Sunday afternoon. They also polished my shoes to perfection. In all, it came out to $25 some dollars for fixing the heels on two pairs of boots. I highly recommend them! read more

First off, the ticket that they give you when you drop off your shoes has no address, phone number, or receipt of down payment, so DON'T FORGET where you dropped off your shoes! I made this mistake obviously. The workmanship was very good. My shoes are expensive Italian pumps & I needed new soles. They look fabulous, good as new. We agreed to next day service & they called me just a few hours later to tell me the work was already done. They guy I picked my shoes up from was everything you hope a cobbler will be. Old, sweet, Italian, from another world and another time. The experience left me with a warm fuzzy feeling and happy that I chose to give them my business. read more

I was drawn in by all the positive reviews, but unfortunately did not have a good experience. I brought in a pair of heels, one of which had snapped. The heel was repaired in one day. Upon inspection, the job did not look impressive - the lines weren't clean, there were lumps and bubbles in the heel where the heel was "repaired". I walked down the hallway in my office this morning twice (about 50 feet) before it snapped again. How utterly embarrassing. Luckily I had flats in my office. I also had a pair of vintage Louboutins sent in for new vibrams and a cleaning. They were given back to me dirty, with black polish streaks on the bottom where the red paint is. I pointed it out in the store and they said they would clean them. Now, after what happened to my other pair with the broken heel, I'm afraid of what I will find when I return. Needless to say, I will be asking for my money back. read more

Stopped in here after another place closer to me was closed & I was not disappointed. Had a pair of AE's reheeled for $20 and they were done the next day with a nice polish on them. When i picked them up decided to bring another pair to get resoled & heeled. I was told I had 2 options, either get the whole leather sole replaced and brand new heel...essentially a whole new bottom for $95, or adding rubber heel, and building up the sole of the shoe for $65. I took the cheaper of the 2 which is pictured here and was satisfied. Found my cobbler! read more

Steve Express Shoe Repair - New rubber laying over leather bottom - Shoe Repair Near Me - New York, New York

I recently made a commitment myself to try to mend things more instead of replacing them, and having Steve right around the corner has really been helpful. I had previously reheeled the tips of my black pumps, but because it was a fairly standard issue repair, I didn't think it was worth mentioning. But then one day, after aggressively tugging on my knee-high boot zip, I tore a tiny section apart - enough to warrant an entire zip replacement. I brought it here, and I was charged $40 for the zip repair and reheeling. I came back a couple of days later and I remarked, "The zip's all fixed?" He said, "Yes, of course." I opened the bag to look at his handiwork, and gushed, "Wow, I can't even tell which one was the broken one." He gave me a "I know it, baby" look (not creepy, just proud of his craft) and I thanked him and left. I'll be back! read more

I did an experiment with 3 local shoe repair places. They all charged about $28 to re-sole but Steve was the fastest. They'd call sometimes at the end of the day to say they're done, whereas other places take days. It's nice when weather here is so unpredictable to get things dropped off and picked up fast. read more

Nice service, quality repairs and fair prices. You can trust your repairs to Steve's! They do a great job on men's and women's, from polishing to fixing soles and more. Only downside is they close a little early and they're not open on Sunday's. That being said, I have called before and they were kind enough to stay open ten minutes late for me! read more

I have been going to Steve for over 10 years. The price is affordable and great repairs on anything from shoes, jackets or handbags. He just saved my MK purse that my puppies decided to chew on such an amazing job read more