My experience with Romina has been the best yet from all the insurance companies I've dealt with…read morethrough the years, no exaggeration. Romina is professional, knowledgeable, and just very helpful. She's quick, because there are situations you may be in, as I was, where its critical. She's saved me money twice where it was unexpected. She is my go-to for anything insurance.

InfogreatparkVery disappointed with Kara Agent. It has been 3 months and my BOC still has not been…read morefiled despite multiple promises. Communication is terrible -- emails, calls, and messages are ignored. After receiving my payment, they stopped responding and even ignored my refund request. I kept following up for months with no clear answer. Very frustrating experience. I do not recommend this service.

Isabel Gieser is super helpful!…read more Knowledgeable and respectful of time. Definitely recommend.

* I've had Geico Auto Insurance for 21 years now, & in that time they've never paid an accident…read moreclaim in my behalf. * But 3 weeks ago I accidentally scratched a parked car at the grocery store & waited for the owner to return from shopping to alert them. * It was a tiny rear bumper scratch & barely perceptible unless you were specifically trying to find it. * Anyway today I received my Geico bill & it basically doubled from $53 monthly to $99.90 per month. * I later spoke to the Geico representative & he was impatient with no explanation or valid reason for the major increase. * I'm a little taken back that after 21 years of paying ever-increasing premiums to Geico (with no accidents), that they doubled my monthly payments the first time I actually used their insurance service, for a minor scratch. * Needless to say I did not get a comfortable, confident or warm & fuzzy feeling from the stern customer service handling of this issue.

I came into this location today at 5 PM. I got to say it is a place of exceptional customer…read moreservice. I have been with them for about a year and will not leave anytime soon. Mayra Ramirez helped me achieve lower costs for my plan. She was very nice and I appreciate her help. Their team help me in a time efficient manner even when it gets busy. Anahi

Horrible customer service. Website is a straight up lie. Website gave me multiple quotes that I…read morescreenshot then when it was time to pay the site would glitch and give me a quote 3x & 4x the amounts originally quoted. This happened multiple times than I spoke to multiple agents who wasted my time with deceiving and untrustworthy gibberish. Then a manager told me one price transferred me to another agent who totally hit me with a much higher quote once again. I respectfully declined and proceeded to block all their numbers. They still call me and email me from other numbers with better quotes and revised deals for me. I had already got other insurance immediately after they wasted my time. Worst car insurance experience I've ever had. No thank you.

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Scott was super knowledgeable and helpful! Guided me all the way through from beginning to end…read morewhile explaining the various options we had in having to pick a policy. I highly recommend giving him a call!

Im very happy and satisfied the way Mercury handles my case every thing done in a timely manner,…read morethey are very accommodating and compassionate, definitely 5 star.

My agent was honestly one of the best insurance agents I've ever dealt with. She personally…read moreanswered every phone call I made and always knew exactly where we were in the process, which told me she stayed right on top of everything. She was fair, polite, professional, and upfront with me the entire time. During a very stressful situation, Carol was exactly the kind of agent you hope to have. She made the process much easier, and I truly appreciated her responsiveness and professionalism. I only wish all insurance agents were like that. I was also very impressed with the insurance company overall. The claim was settled quickly and fairly, and the entire experience exceeded my expectations.

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

I can't say enough great things about our insurance agent, Marisol Botello Sierra at Allco…read moreFullerton Insurance. She has been our trusted agent for over 9 years, and throughout that time she has consistently gone above and beyond for our family. Marisol is incredibly responsive, knowledgeable, and detail-oriented. Whether it's helping us secure the right coverage or guiding us through claims, she handles everything flawlessly and makes what could be stressful situations feel easy and manageable. Most recently, when we needed homeowners and auto insurance quotes for vehicles relocating to Nevada, Marisol didn't just provide standard options--she took the extra step to research bundling opportunities, explore multiple carriers, and even reach out to other agents when needed to ensure we were getting the best possible coverage and value. What truly sets Marisol apart is her dedication and care. She treats our needs like her own, always follows through, and works tirelessly to find the best solutions--even when it requires extra effort or out-of-state coordination. If you're looking for someone you can trust long-term, who will advocate for you and consistently deliver outstanding service, I highly recommend Marisol Botello Sierra and the team at Allco Fullerton Insurance.

Odette McGowen at Allco has been my agent from day 1 and has always went above-and-beyond to make…read moresure I am set up as best as possible with my insurance plans. She has also been very responsive and efficient with all my customer requests, for minimal turnaround times from the insurance companies. I highly recommend Odette for all your insurance needs!

We've been with Partner Agency for over 10 years and this review is way overdue. They have always…read morebeen extremely helpful, responsive and kind. Monica Cook has been my representative and she's been always on top of my policy, reminding me of changes that could save me money and help me. I wouldn't trust my insurance to anyone else. Thanks Monica.

Jack the agent at Partner Agency Insurance was very helpful in arranging new auto insurance at a…read morereasonable price. He seems to be well qualified as an independent agent.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Out of the well-rated insurance brokers we contacted on Yelp, they were the only ones that were…read moreable to give us a competitive rate for landlord's insurance, which was harder to find than expected. Appreciate the communication and efficient follow-through.

I'm disappointed with my experience. My premium jumped by $800-$900 with no clear or direct notice,…read moreand the policy was auto-renewed without my explicit consent--even with such a significant increase. When there's a price change this large, you'd expect clear communication and some form of confirmation. Instead, the only message I received was a vague "Your auto renewal is all set," which didn't clearly explain the new rate. After contacting customer support, I was repeatedly told that an email had been sent, but I never received anything that actually outlined or justified the increase. There was no real accountability or attempt to resolve the situation. Overall, the process felt frustrating and poorly managed. I strongly suggest others double-check their renewal details and seriously consider other insurance options. I would not recommend Progressive based on this experience.

If I could give PROGRESSIVE INSURANCE negative stars, I damn would!! Absolutely the worst insurance…read moreexperience I've ever had!! Progressive has been completely unresponsive and careless throughout the entire claims process. We've called multiple times--no one calls back, no updates, no follow-through. It's like they disappear the moment they owe you something. I've been stuck without a car for months, all because Progressive is dragging their feet on sending a check to my finance company--and eventually to me. The lack of urgency, professionalism, and basic communication is infuriating!! I'm losing money every single day not having a car, and Progressive couldn't care less. There's no accountability, no empathy, and no transparency. This experience has been beyond frustrating and completely unacceptable. Do better, Progressive. People rely on you when they're already in a stressful situation--don't make it worse by ignoring them.