Amazing staff, everyone is so extremely kind and welcoming. The care I got here was unmatched. They really took my needs and worked around them to make sure I was comfortable. I would absolutely recommend this place to anyone looking for physical therapy in the Phoenix area. read more

I had a very disappointing experience here. The office had a strong unpleasant odor as soon as I walked in. The front desk staff were friendly, but the overall atmosphere felt unprofessional. The treatment area is one large open room where multiple patients are seen at the same time. While that setup isn't necessarily a problem on its own, I spent much of my appointment without my physical therapist nearby. I was shown how to do my exercises and then left alone for extended periods. Some of the exercises caused me extreme pain, and there wasn't anyone readily available to tell or ask for help. Since my injuries, I have been to chiropractic and spinal care doctors, and this was by far the most painful experience I've had. I never felt like I was being closely monitored or supported when I needed it most. The environment also felt distracting. During my appointment, one employee was running around and behaving in a way that seemed unprofessional, making it difficult to feel that patient care was the priority. Overall, I left feeling worse than when I arrived and would not recommend this clinic. I have since been to another clinic that really highlighted the difference in my care. read more

I was involved in a very serious automobile accident in 2024, the physical therapists and staff at STI was incredibly helpful and provided comprehensive physical therapy for both my upper body and lower body. Their expertise and dedication to my recovery were evident in every session. I highly recommend STI Physical Therapy & Rehabilitation to anyone in need of professional and effective physical therapy services. Thank you for helping me get back on track! read more

I would absolutely recommend this place to my friends and family. The front office staff are always welcoming, the therapists are compassionate and very knowledgeable. Due to my job I've been in and out of physical therapy for different issues at other places but after discovering STI, I wouldn't go anywhere else. read more

I had Nadia Dyakiv for my physical therapist at STI and Yuma in the Foothills area. I just want to say on a scale of 1 to 10 I give her a 10 plus. Nadia was not only kind , considerate, and fun, she was down to business. She had me doing exercises I didn't think I could do. I truly believe I am walking so well today because of her steadfastness on physical therapy. THANK YOU NADIA! Twyla Kropi read more

I would definitely not recommend this place. The front staff is great and the physical therapists are very nice, but they only want to do things a certain way. I went there for over a year for hand therapy because I had compartment syndrome. I also have arthritis in my hands so it was really painful. Fast forward another year and I go back for neck therapy. Not only did they never touch my neck, at all. But they were determined to have me lift and carry weights, in my hands. Even after I explained to them that they were undoing everything I spent over a year fixing. I changed to vibrant care on 7th Street and Greenway and it is INCREDIBLE! read more

Came here prior to shoulder surgery and after surgery. They are the best. I go to the one on Holmes Blvd and have never had a bad experience. The entire staff is very professional and excel at what they do. I've had more surgeries than anyone ever should and lots of time in PT. This is by far the best place I've ever been to. read more

Terry, David, Jenna are the best! Used to work with Hans a few years ago before he left. I have been a patient now there for several knee surgeries. And have seen multiple PT's. Sti has the best trainers, therapist, and best system towards recovery. After my most recent surgery I went to a different physical therapy place and the trainer there messed up my knee and didn't seem to know anything about ACL surgeries. I left him after 5 weeks and went back to STI. I only went to the different PT cause the facility was brand new and they had good marketing. But it was all smoke and mirrors. Sti is the place to go if you are an athlete or just an average joe. They take their time and make sure that you are getting stronger without hurting yourself. The front desk girls are very friendly as well. And the location is next to Santisi Brothers Pizza. So after therapy I can walk there for a pizza and a beer! Can't beat that! read more

The Administrator is not compliant as he should be. Some employees there haven't received their benefit packet and/or new hire paperwork! Even after the 90 day hire. The owner is faithful to his long time employees. Thus keeping someone like the owner's Administrator. My next step if I don't get my issue resolved, is the Better Business Bureau. Advise.. don't work there!! read more

A decade ago I had a wonderful orthopedic rehab from the site at 91st Ave and Indian School Rd. A month ago I of course selected them to help me rehab my spinal fusion from a fractured neck. The office was transitioning through the retirement of the long-term director but the therapist assigned was competent and treatment proceeded acceptably. Unfortunately when I arrived for my third appointment on a Friday afternoon, the office was locked. My phone call yielded the information that the office clerk had recorded (falsely) that I had cancelled so they'd all gone home at 11 AM. Ten days later I showed up for my 1 PM session, only for the office worker to tell me "you were rescheduled for 2 PM. We're in a meeting." When the new manager approached she proceeded to tell him my appointment was always at 2 (another lie). I met with him at 2 and he affirmed tha he bellieved her and had no interest in seeing the printed schedule I'd been given. I've learned that when you ask yourself "Do I need to put up with this?", the correct answer is always "NO!" I'll find another provider and would advise anyone else to do the same. read more

I've been going to STI for the last three months and am very happy. Randy (hand therapist) has been doing everything possible to make me better and we have had some very good progress. The staff has always been very friendly and professional. They know me by name and joke and laugh and keep everything as upbeat and pleasant as possible. This helps immensely, when so many people are in pain. It helps you forget that you hurt so bad. read more

I LOVE STI. Jennifer is awesome! Corey (I apologize if I spelled it wrong) and Gina are so wonderful! Everyone is so friendly! I am not one to jump into taking pain pills, Im always looking for an alternative to easing my pain. With STI and the knowledgable staff, I have found my alternative and I am extremely happy!! read more

The two physical therapists (Terry and David) I have worked with are amazing. They are both extremely knowledgeable, friendly, and go above and beyond what is necessary to help others. It was reassuring that they constantly kept asking me how I was feeling and where; I am sure they used this information to adapt to the circumstances day by day. I asked many questions and learned quite a bit while tending to my torn rotator cuff. If you are looking to trust someone with your body I highly recommend these two. read more

I would just like to say recently i have stopped working for your company, it took you a week and a half to get me my last check. I requested 3 different times to 2 different people for my check to be mailed to my home address instead of being sent to the clinic i worked at, no one could tell me where my check was or bothered to check right away when i asked a week after we were supposed to be paid. Finally HR responded after a rather unpleasant email i sent that it was " going thru inter office due to being sent to the 91st clinic and then was sent back to bell rd". Quite frankly, this is very unprofessional and I shouldn't have to check up on you or your team regarding something that is owed me. I believe I have been very patient in this matter given the circumstances and it is frustrating when everyone else got their paychecks on the 1st of April, and I did not. Especially after i had requested it either be mailed to my house or I would go to pick it up at the office when I recorded my hours on the timesheet, as well as 2 more times through email to HR; obviously this didnt happened. This is not a just practice at all; I have bills and other financial obligations that I have to see to, and your lack of communication and timely payment is putting unneeded stress on what could've and should be an easy process. There was improved communication after my final email but only because it was an unpleasant one at that i had requested to speak with someone else about the matter. And only then was i told where my check was. i have been told that my check was sent in the mail today my HR. thank you for your time. I feel this whole problem could have been avoided if HR would have Read my first of 3 requests about sending the check to my house. read more

This company does not feel as though they earn enough money back from insurance companies. They will charge you a "cash price" while strong arming you that insurance companies will NOT cover "your service". I am so grateful that I never followed through on signing up and being taken advantage of. Be cautious if it just does not seem right to you. read more

This place is horrible. They mistreated me and my family. They billed our insurance and then tried to collect the balance billing. There was not a settlement from a third party payor, however, they still tried to make us pay more than 6,000.00. Alfonso is very scarcastic, and obnoxious. He also would not allow us to return or treatment because he said we owed balance billing. I beleive that this is against the law. Maybe a complaint to the Attorney Generals office, department of insurance Channel 3 is in order. Stay far far away from STI. They are bad news, especially their administration side. They have already received their contracted amount from Blue Cross Blue Shield. These people are vultures... read more