Great place! Michael he bartender will make whatever you need!!! Ann the waitress recommended Warm Spinach Salad on top of a Pizza! Wow - not on the menu, big I had one for dinner and our friends got one to go! A definite Must when on North Conway! read more

This place was amazing. Incredible views of the NH Mountain ranges, Beautiful grounds, the friendly staff and to top it off a great martini bar and food. Our package had Breakfast and dinner included in the room price so it was a very good deal. Breakfast was far from a stingy dry muffin but rather was a broad menu of freshly cooked items. Dinner delivered amazing food and great services . Highly recommend the place. AND AND ... it is Pet friendly so you can bring along the well behaved pooch read more

My husband and I went to Stonehurst Manor for our anniversary dinner based on a recommendation from some friendly ladies at the Chamber of Commerce info booth in North Conway and were not disappointed. First of all, it has great ambiance--it's down a long, dark driveway set back in the woods, and when you walk in there's this great grand library/martini lounge where you can wait for a table (we'd made reservations and were seated immediately). The Halloween decorations were still up, a week later, which was kind of fun. We were seated in what looked like the back porch, though all the windows and doors were closed and it was quite cozy on a cool late-autumn evening. They took our drink orders immediately; my husband had a Manhattan, while I had the Avatar martini (blue, yummy and pretty strong). We ordered the lobster purse for an appetizer--though there was just one, it was plenty for two to share, and the cream sauce made for excellent bread dipping. There was a bit of a wait for our meals, but it wasn't obnoxious, and when they arrived the portions were large and hearty. My husband took the restaurant up on their challenge of offering the "best lamb you'll ever taste" (according to the menu), and he had to admit: it just might have been. It was full of flavor and incredibly well-cooked and tender--falling off the bone like pork belly. I had to try one of the specials after it was described to me: pumpkin ravioli in a sage cream sauce with cranberries, shallots and braised beef. DELICIOUS. We spent about $120 as a couple for a shared app, two meals, two drinks and two glasses of wine--but we felt it was worth the money, both for the huge portions and the culinary creativity and skill. We have spent that much or more in the city for food that was not nearly as delicious. We definitely recommend the Manor as a good choice for a special occasion. read more

LOVE Stonehurst. The condos are incredible (the lofts are awesome!) and you MUST come to the martini lounge for a whiskey / bourbon / scotch / wine flight. The lounge is SO cool (think 1940's music, ornate woodwork and an incredible fireplace) and the bartender Michael was the best. We walked in at 9:45pm (close to closing time) and were welcomed warmly and told we could stay as long as we like. Never a hint of being rushed, just pure hospitality. Maybe it's cause I just finished the wine flight but I just love this place! read more

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Loved this place!! Came here for drinks with a friend following a nice afternoon exploring North Conway. The view from the parking lot is gorgeous, and we had a good feeling about the place before we even walked in. We were not disappointed. We were greeted warmly by the bartender, who was very friendly and knew how to make a delicious drink. The atmosphere is warm, cozy and welcoming. The perfect place to sit by the fire, enjoy a cocktail, and unwind after a long day on the slopes (or, in our case, the spa). We loved it so much, in fact, that we went back later for dessert, which was delicious! Will definitely be visiting this place again. read more

I can't believe the way we were treated at this establishment. I called a few weeks prior to our arrival in NH. The gentleman on the phone was really nice and said they could accommodate 9 people outside for drinks by the fire FCFS. I arrive with my group and this extremely rude woman quickly told us we can't be seated outside. We couldn't even wait for a spot to open. Told me the NH law is 6 ppl to a group, which isn't true. Dont even bother going here. They obviously don't give a crap about your business. There are so many other NH restaurants and bars that are great and treat you with respect. read more

I was here last week for dinner on a Saturday night so I cannot rate the hotel. It is recommended that you get reservations and we made ours for 5:45. The start dinner here at 5:30 so it was pretty empty. The hotel and dining area is really nice in the old historical kinda of way. You don't have to dress fancy, but I would not show up in a t-shirt. To start off we got the fresh calamari as appetizer which was a different take on something that is usually done fried. The waitress even made sure we knew it was not fried. I really liked it this way. If you like calamari I suggest you try it. For dinner I got one of the specials which was chicken saltimbocca which came with fresh tomato pasta that was made that day. My meal was excellent, I would not change a thing about it. My wife got the seafood fettucini which was very good, but she had a similar dish at the Red Parka the night before which she felt was better. The big difference was the scallops and shrimp were not as big nor were the chunks lobster. In fairness that was a special the other night so the chef certainly paid extra attention to that dish that night. For dessert we got the tiramisu which was done with wine instead of Kahlua. The tiramisu was excellent though on the small side. Of course I am kinda partial to the gelato place near my house which gives you a huge slice of excellent tiramisu for half the cost it was here. For drinks my wife had the The Avatar which is she loved. I had a beer and an amaretto sour. After dinner wanted to hang around in the Martini lounge and we were told we can go outside and sit in the chairs outside or at the gazebo if we wanted to hang around rather than sit inside. It was a beautiful day and this Inn is up on a hill with a view so of course we wanted to sip our after dinner drinks outside. I highly recommend that if you are in the area you give this place a try. I do suggest you do not bring young kids. I would not take my 3yr old here. Also, if you stay at the Inn you get breakfast and lunch as part of your package. I wish I knew that before hand cause I probably would have booked this place. read more

Kind of a unique spot in North Conway, worth checking out if you're looking for something different in the area. The decor is a bit quirky and outdated, but that goes along well with the hotel as a whole I suppose. Don't expect anything really upscale. The service was great. We made a reservation and were seated quickly. Our waitress was friendly and attentive. The food was good. The people I was with liked their meals (the rose pasta and the prime rib), so I was the outlier with just an okay dish. I got the cod, which was very fresh, but was topped off with mushy crab and pesto. Not a good pair in my opinion. It made everything taste like cheesy pesto, and not in a good way. On the other hand, it was a big portion and the brussels sprouts and mashed potatoes were delicious. I probably wouldn't go back because there are a lot of other places in the area I would like to try, but it's a good spot if you want to try something out of the ordinary. read more

Prime rib is their advertised specialty, $32 bucks a plate. We ordered ours medium rare. What we received was rubbery, undercooked and tasteless. It's difficult to say this sucks, take it back. Casears salad was the highlight of the meal, drinks were acceptable. $100 bucks, plus $20 tip left literally a bad taste in our mouths. Buyer beware. read more

The food was average at best. The prime rib was so awful my dining companion sent it back. I would describe the ambience as 80s uptight. read more

The atmosphere was very nice, the New England Clam Chowder was excellent. My wife really enjoyed her Ceaser salad before her meal. I ordered the lobster ravioli's which was excellent. My wife ordered the sirloin steak with garlic mashed potatoes, she did not like the maple butter. Finally, the down side to our dining experience was the wait for the food which was approximately 25 minutes; however, the waitress comped my wife's meal, very attentive staff. read more

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My family has been coming to stonehurst for a little over 15 years. We would look forward to perfectly tender lamb or a nice pink Wellington or salmon and freshly baked bread.Unfortunately since they hired a new chef this is not the case. This past dinner I ordered a medium rare steak that came out closer to well done (super unfortunate) they offered to take it back but the rest of my family was already halfway done with their meals. The salmon could've done without its straight out of the bottle tasting Asian sauce but the prime rib desperately needed some kind of sauce. We were also served stale bread to start off the meal. When we ordered mashed potatoes we did not expect an enormous pile of half mashed lumpy oregano and lemon potatoes (tell us about that surprise before we order) or for the sweet potato purée to be loaded with apricot, raisins, Brussels sprouts and tonsssss of garlic (we like garlic, we're Greek, but not that much garlic). To top it all off the waitress was a little bit rude. I think then 15 year streak has ended. We love stonehurst but this dinner was offensively bad. We can only hope they hire a back the old chef. If you're looking for some classically good food check out the Christmas farm inn! read more

Stonehurst Manor - Beef tenderloin. (With a surprise curry rub not listed on the menu) - Hotels Near Me - North Conway, New Hampshire

This is a review for the restaurant alone, I didn't stay at the manor but wish I did. My girlfriend and I went for dinner last Friday night. Just walking in the front door it was such a nice friendly atmosphere. Walking through the lounge area, there was a huge fire roaring and plenty of comfy seats and tables to just hang out and have some drinks by the fire. The dining room we sat in was just 4 tables, but there are several rooms. We were sat immediately, and had a few other couples dining at the other tables. The waitstaff was very friendly and knowledgable. We chatted up the other couples a few times and everyone was very friendly and enjoying the food. For apps we got the lobster beggars purse which was amazing, like a lobster pot pie in a pastry. We also got the bacon wrapped scallops which were good, but the maple glaze sauce with them was awesome. For dinner she got the lamb, which was HUGE and delicious, falling right off the bone. Great pick. I got the haddock stuffed with lobster meat, also amazing. The wine list is OK too, and pretty cheap compared to restaurants around Boston. For dessert, we had to get the kava cake which was great as well. All in all a good experience, we'll definitely be back on our next trip to North Conway, and maybe even be staying in one of their rooms. read more

This is and has been our favorite place to stay without equal. We have been coming here for 18 years. The people who work here, from the desk to the waitresses, are friendly, accommodating, and professional. Martini bar, fireplace, horderves, gourmet dinner and breakfast included, beautiful room. Plenty of places to sit and relax. Take the time, do the math, you can't match the value. The experience at Stonehurst has never been matched by anywhere we have stayed. Cudo's to Michael the bartender, the best! A bit of a let down when he's not there..... read more

Super cozy and like a step back in time. Dragon is the best server ever!!! Very sweet and knowledgeable. Food is great . Pizza too! read more

We stayed there during the winter when all the Christmas decorations were up. Beautiful place, but bad office employees. The best part was the breakfast we ate there every morning. That was excellent. We went down to the bar area for a snack once and they were having a special on cheese fondue which my husband loves, but we cancelled the order when we found out the cost, $50.... for cheese!! I would never go back. FYI: This was back on December 2011, I had checked in, but had never done the review. read more

This place has great views, but from each room they are hard to see. The windows are small and warped. Made me dizzy. We've stayed here 2 years in a row. First year was a good experience other than the front desk acting like we were invisible. We blew it off. Not proper customer service for sure, but whatever. We returned and we had quite a miserable time. So much so in fact, we didn't even stay our last night. We paid for 3 nights. They changed our room on us. We registered on-line and there were 3 of us on the website together, witnessing the room we registered and paid for. Upon our arrival, they gave us a completely different room. No fireplace. Dark, dank, tiny, and dirty. When we asked about our switch in room, they blamed it on us not offering anything else to accommodate our discomfort. There are no ironing boards, paper, pen, or blow dryer. The beds were so uncomfortable, my husband and I had to change our hiking route to a shorter one because our bodies ached from such a bad night sleep. The smoke detectors or carbon monoxide detectors flicked off every 30 seconds, which was very disturbing. When we went to discuss the dirty room with an unvacuumed carpet, wine cork on the floor and cub under the bed as well as splash marks of some kind of beverage or dried vomit or something on the wall, the manager I presume, got so irritated she put up her hand in our face and told us she didn't want to hear it and turned her back. We were so polite too so her reaction was astonishing. When I calmly stated, we thought you'd want to know. She snapped back, "What do you want then? Do you want to leave or do you want us to re-clean the room?" My husband and I were shocked by this response. She made us feel guilty about informing her of a dirty foom during a pandemic!!! She was very rude and snarky. It made us feel very uncomfortable the rest of our stay because we saw her each day in the dining room and walking around. We asked to have the room re-cleaned, but upon our return for the day, the cub was still there. The splash marks still on the wall and only new towels were replaced. Also, upon our arrival, their in house dog jumped on the desk at us and barked. We were excited to return since the first year was a fairly good experience. We expressed this and they said, "Well. We don't have you down as a DNR." We asked what that meant. She said it meant for complaining customers. As we complained, she said we were written down as DNR customers. Clearly, we won't be returning. Our meals were mediocre to say the least. The menu is so limited I could only have one thing for dinner. The salad. I asked for salmon, which was overcooked and tasted like it was going bad. I didn't eat it. Breakfast is all eggs and toast type items. Nothing healthy so I got fresh fruit, which consisted of only blueberries and strawberries. The next morning I brought my own breakfast while my husband had coffee and an extra hard bagel. Oh. Strawberries were going bad and tasted like mold. Needless to say, during our hike, we were asking recommendations with people we met on our hikes. Never going back. read more

Just had one of the best dining experiences of my life at the Stonehurst outside on their patio with the incredible sunset. The service was fabulous, starting with Denise as the most gracious hostess and Isabel our waitperson, balanced warm personal service with a terrific professional delivery. I really am mixed about giving this Secret Valley Treasure out, however; it is too selfish to keep this to ourselves.. read more

The room was incredibly disappointing. Sink did not drain, air conditioner put out smelly air, shower sounded like a freight train, power went out briefly on one wall and bed was wobbly. Food was very hit or miss. One night the onion soup had half a piece of cheese, but the night before it was covered in cheese. Husbands clam chowder had no flavor. It was basically potato soup with no salt. So disappointed in this place. And kids can't swim after 5? WTH read more

First, this is a review of the restaurant, we didn't stay here. This old mansion on a hill / overlook has a great atmosphere and feel. The server was friendly and good-humored but not intrusive. We ordered the pizza and it was good, not "incredible" but good. read more

Had a birthday dinner at Stonehurst in mid December. The manor was decorated for the season and looked great. Table was ready on time. Food was very good Service was on the slow side which was surprising as it was not full and we were among the earlier diner. Overall a nice evening. read more

Thursday night its the "Best deal in town. " Delicious food, beautiful restaurant, great service. Be sure to make a reservation on Thursdays when it's 2 for 1, you won't be disappointed. Say hi to Savannah. What a sweetheart !! read more

We stayed here with a film crew and rented 3 of the townhomes that were privately owned through VRBO - with the rentals they allowed the use of the facilities and restaurant/bar etc. We were there for a week and only used the pool area once or twice but each time someone from our group went to the front desk or tried to order something or ask questions the front desk lady was so rude and sharp to us. The clients wife went to get a new key one day for one of the units and the lady at the front snapped at her inappropriately. They were not helpful at all and just incredibly rude every interaction with them. Not a pleasant experience when you're spending a lot of money to rent 3 units and enjoy what was to be a beautiful Manor. read more

Worst thanksgiving ever. I would give it no stars, but the bar was fast and so kind. One person had a family emergency and left but it took 20 minutes after being seated to even get an order in... and that was after we flagged down the manager. We are still waiting, 45-50 minutes in for our food. Our waiter ignored us and checked in with every table except us. He made an excuse after he saw how pissed off we were that there was a large party. Terrible. Even as I write this, no one has checked in with us and no one has brought us any food beyond the appetizer 50 minutes ago. Don't come here for dinner. Ever. Update: Talked to manager and tried to be understanding since it is thanksgiving and busy... "ok. Ok" is all I got from him and no one apologized. Our waiter didn't pay attention to us until AFTER we had to tell the hostess we STILL didn't have our food. She also didn't say anything. The food was mostly crap. What looked like a reheated TV dinner from the back of a food service van is what cost us the total 83 dollars for two people. 83 dollars for one glass of wine, two TV dinners, store bought crappy tasting pumpkin pie.... the only thing good was the very small and late appetizer of 4 shrimp for me and two small crustinis with meat on top. Since nothing else was open in the area and this was planned as our main meal, we were forced to eat it and deal with the frustrating rudeness from the manager and waiter. Do not, DO NOT stay here, eat here, or anything. Expect to wait. Expect them not to care. Expect to pay too much for low quality food and service. read more

Stay away! The absolutely charming and cozy atmosphere of this beautiful manor cannot make up for the unbelievably rude staff and mediocre food. I have been coming to the Stonehurst Manor for the past 25 years. As time goes on, the staff becomes more and more rude and unwelcoming. I am now sorry to say I can not recommend this long standing favorite anymore. My main issue is with the caddy group of women in the office. In a nut shell, I got the impression that Stonehurst Manor did not want my business or my money. Perhaps this is the reason for the decline in service and quality of food. Let me start by saying that we paid to rent a condo for a week (Wed. to Wed.) at the Stonehurst Manor condos, which we have done at least a dozen times in the past. The reason we chose to rent the Stonehurst condos is that they have a restaurant and a lounge on the premises. This vacation I was traveling with my whole family, including my husband, my two year old son, my 4 month old daughter, my parents, my sister, her boyfriend and his 6 year old daughter. When you travel with small children, a restaurant that is close by is a must, as children get hungry and tired quickly. We thought this set up was perfect because my parents could take the kids back to the condo after dinner while my husband and I had after dinner drinks in the lounge. Conversely, we thought the mornings would be easy because we could pop over to the manor quickly for breakfast before we began our day's activities. These were good ideas in theory, but here is the reality: Thursday AM we call for a dinner reservation. "Sorry, we're booked for tonight, we can take you at 9PM". Ok, we went somewhere else. On our way home after dropping the kids off, we head to the manor for a drink at 9:45PM. No dice. The male bartender was HORRIFIED that were were walking in for a drink, despite the fact that several tables were still occupied in the lounge. He told us he was closing and he wouldn't serve us. Good thing we didn't take the 9 o'clock rez or we probably would have gotten herded out. Friday (New Year's Eve). We call for a reservation and are told that it is a Prix fixe and there are reservations available. We ask for an early seating, 6 or 6:30, and tell them 6 adults, 2 kids and a baby. OH NO...no kids allowed on New Year's Eve, even if you do want an early evening seating. Saturday night- Will wonders ever cease?! We got a 6:30 rez, kids and all. When we arrived, with my 4 month old in an infant carrier on a snap n'go, the hostess raised her eyebrows and said, "we don't allow strollers in the dining room, would you like a booster seat?" I politely replied, "No thank you, she's four months old, she can't sit up yet." After getting managerial approval we were finally seated. The Beef Wellington was delicious, the lobster beggars purse was scrumptious. Everything else was mediocre at best. The Gruyere cheese sticks had no flavor and an odd texture. The blue cheese dressing on the wedge salad was again, lacking flavor. The onion soup was bland. My mom had veal shank and described it as very poor quality meat that was smothered in sauce and virtually inedible. My husband and father had veal Oscar that was average. Our waitress, Tess, was extremely pleasant and attentive, as was the bartender that night, Denise. In general, the waitstaff and the bartender, Denise, were more than accommodating. Tuesday morning- This is the straw that broke the camel's back- My mom and I pack the kids up to take them to breakfast at the manor. We arrive at 9:30, seemingly ample time to make the 10AM cut off that is advertised on the sign in the lobby. I jump out of the car first and make sure this breakfast is really going to happen before we unload the car seats and everything else. I walk into the lobby and the sign reads, "Breakfast 7AM to 10AM, please seat yourself". I look in the dining room and there are only two tables with people seated at them. Great! I turn around to go back out to give the go ahead outside and I am stopped by an arrogant woman with long Blondie hair. "Can I help you with something?" she barks at me. "Oh I was just just making sure you were still serving breakfast, I have two kids in the car", I explain. "Well, are you staying here?" she asks, "We're not open to the public." Surprised I say, "oh yes, we're in the condos." "What condos are you talking about?" she scowls at me, perplexed. "Umm, the condos that are right outside your door on the premises, unit 16A.", I reply sarcastically. Now my blood is boiling. "Well I don't know if we have enough staff to accommodate you, we only serve breakfast to those guests staying in the manor. I would have to check. The condos are separate..."she begins to chatter. I cut her off and exclaim as I storm out, "You know what, just forget it. We will go spend our money somewhere else." Funny, my key says "Stonehurst Manor" and I seem to remember writing my check out to "Stonehurst Manor" also! read more

I have been going to this restaurant since I was nine years old...my family and I have vowed to NEVER GO BACK AGAIN. It pains me to give even one star. My parents live in Eaton and are LOCALS. We have been traveling and visiting them for many, many years. My husband and I took a trip to visit in April and of course, we made reservations here. My parents were hesitant as the chef has changed a number of times and the locals have NOT been pleased, but I figured we still go out of tradition. We had cocktails in the lounge and experience started fine. We were seated and our lovely (cough, cough) server Tessa greeted us. Fast forward, we ordered wine, cocktails, apps and dinner. It took TWO HOURS for our dinner to arrive with the most OFFENSIVE service I have had in my LIFE. TWO HOURS with an intolerable and RUDE server, Tess! Please let me preface this with the fact that my husband and I both worked in the restaurant/bar biz for years. We understand there are things that go on in the back of the house, that customers don't see, that may affect your service. We get it. Along with us, all three of my brothers have worked in the restaurant industry and know the system. With that said, my parents have a special appreciation for the type of work. So, when the meal was taking so long, we kept chatting about that there just might be something wrong, kitchen just may be slow, etc. We stayed positive. The server Tess, dropped the freezing cold food off at the table, refused to answer questions and even make eye contact as she ran away. No joke. As if she KNEW we were not going to be happy or even complain. We ordered steaks and seafood entrees of high dollar amounts and each plate was literally cold to the touch. Not to mention the food looked thrown together and complete unappealing mush. We were frustrated as we tried to give our server the benefit of the doubt, but when my mom asked politely if there was a holdup in the kitchen, the server Tess responded with a snarky attitude "No, we are busy. That's all." Our eyes searched the restaurant....5 tables. Including us. Why the attitude?! No apology or explanation. She did not even follow up with us after we ordered our food. We were completely avoided and had dirty dishes on our table the entire time. After we tested the food and determined it could not be eaten, we again politely called over our "lovely" server Tess. My mom told her it was cold, mushy and could not be eaten. The response from the server Tess, "FINE." as she literally grabbed the plate out of ANGER, RIPPED it from my elderly mom's hands and ran away literally tossing the plates onto an empty table. Our mouths dropped to the floor. Did we just witness that?? We could not believe we saw a server FORCEFULLY take a plate out of a customer's hand out of ANGER. Wow. Again, working in the industry you would typically respond "I am sorry, is there anything else I can bring you? Is there something I can do or offer to make this better?" Nope. Nothing but an angry pissed off server taking it out on my elderly mother. I was SO incredibly offended. We immediately asked for the manager, that my parents personally know, Heidi. She unfortunately was out of town on vacation. Wonderful. Its not her fault, as we know she works hard and often. But the bar manager stepped up in her place. He apologized and said he will take an item off the bill. The steak. But our bill was still OVER $150!! We didn't even touch more than a bite of the overpriced meals! Meanwhile, our "sweet" server hid in the back and avoided our table with glaring eyes. The bar manager was polite and offered us a drink at the bar to stay, which we politely turned down as we were just ready to leave at this point. At this point, we weren't here for a battle, we just wanted to leave after almost 3 hours of waiting for our meal. Tess....oh Tess, you were hands-down the worst server my family experienced in my LIFE. You were rude, inconsiderate and UNAPOLOGETIC to my family and including my elderly parents, who again, ARE LOCALS. Because of YOU, they have forced the news of our experience on to the local towns, friends and everyone they can run by, to not return to this restaurant. I am shocked you are still employed here and Heidi should easily reconsider if she wasn't to grow her business back. I hate that you ruined our tradition and family experience but bc of you, we will never, ever, go back. read more

Watch out for bait and switch operation. I booked and got a confirmation for a room for one price, four days later I received a second confirmation with a $40 up charge. They claimed this because there are two people staying in the room instead of one person. I strongly recommend you find another place to stay. read more

Food was bland and expensive. Staff wasn't very friendly and the manager was extremely rude and unprofessional. The place itself is very cozy and plush. They have a nice martini lounge (for quiet conversations), but i wouldn't come here for dinner... read more

A Here is my review terrible way overpriced outdated rooms lousy staff plus short staffed for breakfast and supper long waits for meals had to keep going downstairs for help with cable to turn on fireplace they took along time to come up to show me how to run things. Also I took sick and had to leave the second day I was there I ended up in the emergency room I got sick after my meal the night before.granted they gave me credit for one more day in the future but they are closed now and I am moving to Texas soon and they will not give me a refund for the second day I didn't use I called and they were very rude about it and would not budge the general manager there is very sassy.the moral of this story is hope you don't get sick during your stay there they don't give refunds no matter the circumstances and the the place is just mediocre and way overpriced for what you get I found out the hard way! Timothy & carol wisdom Salem nh read more

All in all a disappointing experience tonight (October 24) at the Stonehurst Manor. Four of us went for dinner hoping for the best in spite of a couple of recent weak reviews. We were seated quickly, but then the train went off the tracks... We became initially concerned when our waiter was not even familiar with a cocktail ordered off their drink menu (caipirinha), asking us what it was. Our table then waited 1 hour, 10 minutes for our drink order. (We were literally in the process of our departure with a visit to management when they arrived). The drinks were in fact, pretty good so we decided to ride out a bit more of the adventure, taking bets between us as to how long it would take for food to arrive... The appetizers arrived at the 1 hour, 20 minute mark and were, ok (only OK). The evening was beginning to become somewhat laughable and amusing (please note the drinks, once arrived, were pretty 'good'). The waiter who was serving the various tables in our small secondary dining room, would sigh an exasperated and very audible groan after each visit to a table in our room. We began to have a hard time holding back chuckles as this continued to go on... Dinner arrived at 1hr, 45min. It was also, ok. The best of the four meals was the prime rib. It was very good. The duck, lamb and veal were ok to good. Another round of strong cocktails arrived and we decided to see if we could crack a smile on our waiter's face. We took this on as a challenge because in the 2 hours, we had yet to see much emotion at all, let alone a smile. After much teasing and cajoling, there was a smile and even a brief laugh. We were all happy to see it because things had been rather morose up to this point. After 2 and one half hours, we had had enough and passed on dessert coffee and departed. In summary, service was 'rough', especially at outset and desperately slow throughout. Food and drinks once arrived were ok to good, but not worth the cost. Portions were decent. Cocktails were strong (for this group, a plus!). But, will not plan a repeat. read more

Stonehurst was one of the best places to dine, stay or have your wedding. 2014 was a turning point as we had 3 terribly cooked meals in a row.. my experience is one that Yelp does not allow me to get into the details about how one of my guests was singled out treated very poorly (that is being kind) we waited over an hour for a waiter to even take our order. I will keep checking the reviews to see if 2015 is a better year for them. The food has always been expensive but worth every penny. My love affair with this place is over and the customers do not receive equal treatment. read more

My wife and I have stayed here twice, and been back another time to get dinner. The whole place is beautiful and well taken care of. The rooms are very comfortable, and the room rate includes an excellent dinner and breakfast. The value is just incredible. The food has never disappointed. Rooms are very clean. There is a nice cocktail lounge that is open every evening. The location overlooks the scenic Presidential Range of the White mountains. Staff are all very friendly people. Absolutely zero complaints. You would be stupid to stay anywhere else. Plus they gave us amazing cookies when we checked out. read more

We had pretty high expectations after hearing several good reviews and reading a lot of the reviews on yelp as well. When you walk in there a few deck areas with dark green carpeting, kind of offsetting .That being sad it did exceed our expectations just in a bad way. The highlight was our server she was fantastic. The food was just subpar my fiancés pasta dish was actually disgusting and looked similar to roman noodles. My espresso crusted steak was ok at best and came out medium well when i asked for medium rare. we also tried the creme brule and i believe it was raspberry but it tasted like melted sherbet not good at all. read more

My mother and I ate here last month based off of a raving recommendation. I hate to say it but this place was TERRIBLE. It seems as if Stonehurst Manor considers it self as an "upscale" sort of restaurant but it far from it. It looks like the interior hasn't been updated since it first opened, it just has an old vibe not elegant. I ordered a pizza and couldn't even finish a slice (never thought id ever say that), it was completely burnt on the bottom and didn't have any flavor. My mom ordered a fish dish with mashed potatoes and I would bet money that her potatoes were mixed up out of a package. read more

Wow! What a cozy, romantic and beautiful place to stay up in the mountains. The service is top notch. We stayed in room 22 and had a fireplace and jacuzzi and we could not rave more about it. It felt so homey yet luxurious in its own way. The food was 5 star alone and looked and tasted like something you would get in a really expensive restaurant. The portions are enormous. If you stay at the manor, breakfast and dinner are included for each day you stay. The manor is close by many adorable stores and the outlets. The staff is very attentive and will even remember who you are. We had a great anniversary and can't wait to go back next year. read more

Worst front desk employees ever! Manager Heidi Shellmar completely unreachable. Spoke with front desk employee, Ashley about the horrible service and taking 2 hours to get meals which had to be boxed up for take out as a cab had been pre arranged to bring us home. We allowed plenty of time, but the service was so lacking we didn't have time to eat. I gave Ashley my phone number to give to Heidi to call me upon her return which I was told was 5 days after the experience, but she never called me. So, I called back on Thursday when Ashley said Heidi would be back to work only to be given the run around as to where she was. If you have 3 hours to kill, don't mind going to the bar to get your own drinks, have to box all your food before taking one bite and being treated so poorly by uncaring and insensitive, rude staff,,this is the place for you. Otherwise, STAY AWAY from this first class dump! read more

"Disappointing and needs to be spruced up" Reviewed July 7, 2012 2people found this review helpful My husband and I stayed for 3 nights starting 7/3/12. Our room 21A had a poor mattress and the room definitely needs to be updated. But,the one thing that grossed us out was the jacuzzi tub. There was debris floating in the water. After the water emptied, we checked the jets and they were filthy with mold! YUCK!!!! A total turnoff! Your housekeeping staff needs to be apprised of this. The first night was our best meal, but after that the meals were not of the same quality. The second night I had Steak Diane and my whole meal came out cold. I also asked for the polenta and they gave me potatoes. I hate sending food back, but had to, as I could not eat steak cold! My husband had the Cajun Scallops....and unless you really like spices that are heavy handed and burn your mouth, don't order this dish. The wait staff is nice, but sporadic. Constantly forgetting things. But, Kudos to Sara H. She was excellent!!! On checking out, there was a couple in front of me(who were not checking out), but blabbing on and on to the people at the front desk, to the point they asked for Peter and when he came out instead of someone having the presence of mind to see that a guest wanted to check out, they totally ignored me standing there. Finally, Peter took my key and then proceeded to put it down on on a counter and still continued speaking with that couple! Finally, he said something to Tim that I was checking out and asked the couple, that would not shut up, to meet him in the lobby so they could continue their socializing.Very rude and annoying on the part of the "socializing" couple in front of me and on the staff of Stonehurst! Peter, I see you respond to negative criticisms, but anything less than an apology and accepting responsibility is a moot point, so don't even bother! Stayed July 2012, traveled as a couple Peter Rattay, Front Office Manager at The Stonehurst Manor, responded to this review August 12, 2012 I wish to thank you for taking the time to write your review of your recent stay. I am sorry that you didn't let us know of your maintenance issues while you were here, we could have certainly have fixed anything. If you were standing at the desk either speaking to Peter or anyone at the Front Desk, you would have been shown the same courtesy and respect. August 13, 2013 My response to Peter is: Did he actually read my review?! He blatantly ignored me trying to check out. He was doing nothing but socializing with a couple who were NOT checking out. So, since I was STANDING at the desk, Peter did not show me any courtesy or respect. Enough said! This gentleman only responds nicely to positive criticism and not to any kind of negative criticism. What he needs to do is to get off his high horse take some responsibility and apologize. read more

The location is great. It's easy to get everywhere. The meals are convenient and it definitely is cozy. The manor has a lot of character, but is then made garish with cheap decorations everywhere. Half of our meals were missing something, ie a spinach and cheese omelette was missing the spinach, I asked for polenta and got rice. The bartender makes great martinis. The server for breakfast was super nice, but made it a point to remark how busy she was. The walls in the room are thin. The AC in our room (unnecessary) had an inch of dust in the vents (kinda gross). No hair dryer or cabinetry in the bathroom. The "trails" near the manor are less than 1 mile and appear to be the backyard of other people's homes. If there is a day wedding, the beat of the music reverberates throughout the manor. I would be cautious when booking here. That said, I don't know if there are other options nearby that surpass this and if not, this is not terrible considering the location and price for two meals daily. I would do my research before staying here. read more

Not what we expected, my husband and I were celebrating our 25th Wedding Anniversary and booked a table for date night. This was advertised as a candlelit dinner. We mentioned that it was our anniversary and we would like a quite table. We were in the noisiest room; the candle was the standard cut glass candle holder. We had to ask for drinks after we ordered our dinner, my food was decent, and my husband's was doused in lemon and did not taste homemade as advertised. It would be fine for a regular night out, we were just expecting something romantic since it was advertised as a candlelit date night. read more

My new hubby and I got married there this July. If you're looking for a personal, slightly quirky, fun party with a mountain view that would make Money cry- your search stops here. The staff could not have been more accommodating, informative, and focused. Working with me on my wedding day could be likened to herding a group of feral cats. Still, Heidi (the event coordinator), was able to keep everything going on time. read more