We really enjoy their Garlicky chicken pizza. Their chicken wings are alright... The place is clean. Customer service could improve. There is a young lady with a lock of red hair that can't even crack a smile. read more

Sonia is so sweet! She made us feel so welcome and was very accommodating. The pizza here is also amazing!

Ordered a pizza for delivery. Told us 45 minutes. Ended up being 45 minutes late. Pizza was cold. Delivery driver had a dog in his car while one the clock, which doesn't seem sanitary to me. Called to place 3 separate time and the women answering the phone just didn't care about what's going on. Sucks that we always buy from them and now it's doubtful. Just beware if you want to order for delivery, let's hope it comes Before 1.5 hours. Just read previous reviews about deliveries....always late. read more

Always delicious and timely on deliveries and pick up. Inside is nice and they have plenty of TVs for sporting events.

Great food great atmosphere and great service. Couldn't ask for more. The service wins polite and professional. Great salad bar and pizza's. Much better than the other local pizzerias in the area. read more

What a total ripoff. Medium cheese pizza that's the size of my palm went for $16! It was the blandest most uninspiring pizza I had ever seen. I'm so mad at myself right now. Little Caesars deep dish goes for $8 and it's HUGE. Dominoes medium three topping pizza for $8 and it's so much more better than whatever this was. I want my money back! read more

Wayyyyyyyyy better pizza than I expected!! We ordered delivery after a friends recommendation in Hayward. We got the lemon garlic chicken and pepperoni. BOTH were amazing! I would def order here if I'm ever in Hayward. read more

After two hours of waiting and two hungry boys that had just finished swimming, our pizza arrived and looks like it had been shaken and slide across the floor. Upon calling they told me they would make a fresh pizza for us but we needed to return the pizza. Wait what!!! We had two hungry boys that has waited two hours already come on I fed them! I was pissed! read more

Straw Hat Pizza - Create Your Own Pizza - Pizza Near Me - Hayward, California

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My previous experience was not all that great. The Owner, Soni reached out to me to let me know that she read my review and wanted to make the situation better by offering me a free next order. I accepted and have to say that my expectations in the matter were met and then some. Thanks for making my impression on your store better and I will be ordering again in the future. Thanks again, Soni. read more

I went in wasn't greeted or acknowledged. I won't return . This was the worst experience ever. I will never return.

This pizza is delicious! A little more than I wAnted to spend but worth it. The dough is perfect and the pizza is super cheesy. I got pineapple, mushroom and onion toppings. Will definitely be back read more

I just hosted a THANK YOU luncheon for my clients for about 60 people. The staff was amazing and very helpful! The service was awesome and so was the tasty pizza. The restaurant is clean and kid friendly with a mini arcade room. We had a great time and will definitely have future events here! Thank you so much Sonia for making the luncheon an awesome an memorable event for me and my clients! read more

Fast service and the pizza never disappoints. The cheesy bread are pretty good, as well as the other appetizers.

This place is awesome for several reasons! One it's locally owned! But also for these reasons. The food is absolutely delicious.(try groovy twist) Also the place is super cool. Soooo many TVs and games for kids. Great atmosphere. Lastly but definitely not least. Sonia, the owner, is so nice. She always makes sure we are satisfied and having a good time at her restaurant. Highly recommend this place for anyone. read more

My gf and I went in at 9pm they closed at 10pm however they were really pushy and half assed the food order just for us to leave.First of all they gave me a thin crust pizza and half cooked wings.. as you can see the bone was still red and the pizza looked like something you would order at blaze pizza but at 2x the cost. Really disappointing in their service. read more

Straw Hat Pizza - Pizza Near Me - Hayward, California

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11:30 am One pizza on their "buffet" And like 8 little pieces of breadsticks? No coke flowing at all from the fountain. Just water. No one knows how to fix this. They gave me a bottle coke. Ok. Fine. Service: not good. I asked one server how much longer before the pizza comes out, she asks another big girl, who does't even look at her and says 3 minutes. Its 5 minutes. Where's the buffet??? I will take my complaints to email read more

Great service and the staff are really nice. They also have great selection of food and the beer selection are awesome. I love the 50% off every tuesday. i can wait till the pandemic is over so i can watch the boxing and ufc bouts on their multiple tv screens. Also the manager Sonia is really nice and very helpful. ariel read more

I ordered last night through doordash , was quite excited actually to get my pizza . I made some modifications asking for no bacon or ham because me and my boyfriend CAN NOT eat it. My driver called an said there was only one worker an my order would take some time which was not at all a big deal I understand people being understaffed but when my pizza came it had no ham but still bacon??? So now I'm stuck with a $18 in-edible pizza . Honestly very disappointed that the one person working couldn't get the order right. If I would have eaten it without thoroughly inspecting it we both would have gotten sick. 2 stars because most of my garlic Parmesan twists we're good but a few were just doughy . read more

First: ordered a pizza for delivery that came about an hour late when we are right down the street Second: delivery driver had his dog in the car sitting around the pizza Third: girl working the register could literally care less whether or not the pizza was on time and in sanitary conditions Definitely going to rethink ordering from here ever again and I'd recommend the same to anyone thinking of ordering here. read more

Don't go here very often and was pleasantly surprised the last time with the quality of the food.

I'm from the east coast and looking forward to having a good pizza. This was by far the worst pizza I've ever had. The crust tasted like it was made from a school lunch room. My pizza was burnt, sauce was dry, hardly any cheese on it. So you can forget about it even being tasty at all! Makes me wonder if these reviews are even from real people that actually ate the pizza from here. read more

Absolutely delicious pizzas here. Not the best but it's up there as one of my most liked in town. Owners are really nice people. Place is very clean. There's arcade for the kids to play at which I myself have played at when i was a kid. Very good amount of toppings they put on pizzas and fresh everytime. read more

Food was meh, service was grim and they were out of pasta, hamburgers, and ice! really ice on a hot summers day....not again.

I really liked this place and would come here for Fantasy Football drafts and some UFC fights, but I'm really disappointed with the "All You Can Eat" lunch. I've come the past 2 Fridays and gotten maybe 2 slices of pizza! Unacceptable! We come here to eat for lunch and getting 2 slices in 45 minutes is no good! read more

Came in with the fellas to watch the Triple GGG fight. To start it was a pretty big fight, I've watched a few sports events here and this location surprisingly holds up well. There are many tv screens around the place and even a projection screen for the big wall in the back for all to see. If you can imagine this venue was packed and parking was at a premium. Table service that night was tough to manage so had to place our orders in front at the register. Can't knock then for that given there wasn't an empty seat in the house. Service previously has been fair so I can understand the delays. The pizza is solid and most domestic beers are on tap. The area itself can get sketchy considering the location is adjacent to the rougher parts of Hayward. If you're looking to catch the big game or watch fight, consider this spot as a go to for all your entertainment needs. read more

Young woman I believe her name was Monica or monika was very polite helped me with no problem, great customer service!

We ordered thru an app (slice) it was told by the app that 60 minutes was max for delivery, long story short it took 2 hours to get our food, straw hat when I called tried to Bs me by blaming the app, also straw hat pizzeria does not honor time given by the app, ?? Sooo it was no one's fault, by this time my food was just leaving right so don't call this idiots read more

Straw Hat Pizza - How I earn my living, I hear bs all day long - Pizza Near Me - Hayward, California

Where do I even begin. Upon walking in the place was hot and dirty. Greasy Finger prints in everything from the napkin holder to the cheese and peppers. Not just on out table either. On all tables. Our pizza was small. We ordered a medium as it was just 3 of us and it wasn't enough. My husband and I both didn't feel good when we got home a few hours later. I'm not sure if it was the ranch dressing from the salad bar or pizza but it did not settle well at all. All the games were off as well so our two year old wasn't even able to have some fun. We will not be back. read more

Great pizza and great service!!! Everyone that works here is super friendly and the owner, Sonia, is very kind and ALWAYS goes above and beyond to help everyone (including her customers and employees) out!!!! Pizza taste amazing, freshly made and hot! Even the sandwiches/subs are amazing!!! Also a plus is that they're open late and super fun during FIGHT NIGHTS! read more

Quoted 20-30 mins I show up in 40 mins and still to be told another 10 mins. Get your time in order. I'm sick and wasting my time here

THE best place for fights, games, pizza, beer, and fantastic service in the east bay! I was hesitant to post a review because it was like a hidden gem. No more selfishness. Over 30 TVs plus a gigantic screen protector Ample seating and space Prices are very reasonable Management is outstanding The service is terrific (which nowadays tends to comes at a premium price). Everyone who works there is always very friendly, accommodating, and professional. How refreshing! Even when they add new employees (thank you for the great job last night Angelina!) the quality of service just gets better and better. Keep up the great job and you will continue to obtain more and more loyal customers like me :-) read more

Best place to have a fundraiser staff is always supportive!! Sonia is such a great help organizing and putting the flyer together always a great support. Nadia served us with excellence always willing to see if everything was well with r group. Thank you all from VO Fremont blessings to u and yr staff. Keep up the great service pizzas yummy too wings and all. read more

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They make the better pizza , reminds me of my grandma that was her favorite pizza, hopefully customer service has improved since my last visit. They can keep you waiting in line for a while. read more

I was hesitant to come by since I'm very picky about where I eat.. and seeing those reviews definitely made me second guess but boy, was I wrong! The cashier (Ava I believe?) was so incredibly sweet! I came by Wednesday night with my two very hungry kids and they were throwing a tantrum but Ava was so gentle and patient with us. My daughter, Pista doesn't like water... she hates it but the cashier was making jokes with her, getting her to drink some. Our order was very confusing but she never rushed us. I feel like most places start become impatient when they see me asking my kids over and over what they want but she just smiled throughout and even helped my kids figure out what toppings they want! Incredible service! Thanks for making a mama of 2 feel good about leaving the house once in a while. 5 stars all around! P.S- food was delicious as well, clean environment! read more

I will never forget how amazing this place is especially the way they serve us, Nadia and Amber U two are so amazing and awesome And also you too are best Service ever thanks so much Nadia and Amber thanks so so much u too are the best ever read more

Great pizza place! The bacon ranch pizza is my favorite choice here! One of my favorite things about this place is the people that work here. Everyone is cool AF! Great customer service! Even an hour before closing they were able to pull through and get a piping hot pizza to my sister nearby before closing! I have to call out and favorite a very personable rep at Strawhat who is wonderful over the phone, Carly thank you! If you happen to get Carly on the line she will 100% take care of you. Thanks Carly! This straw hat rocks! read more

Prices are great, pizza taste good, service is great each time I visited this place. They have a bunch of televisions too

Excellent pizza and the best customer service. The place is very comfortable and always clean. I always like to celebrate events such as birthdays, end of season (sports), or a simple family or work meeting. read more

Straw Hat Pizza - Delicious pizza.. cauliflower crust, veggies, chicken and white sauce!!! - Pizza Near Me - Hayward, California

Good pizza and excellent customer service. We had the BBQ chicken, the StrawHat works and a pepperoni pizza. The buffalo wings were also delicious, best wings in town. Also tried the jalapeño cheese and garlic twists. Friendly and clean atmosphere, great place to have a party or small gathering. Employees here are nice and the supervisor made sure we were happy. Definitely will come back. read more

Order was fast ,it got here sooner than expected. Personal pasta was enough for two,pizza was delicious.. I would recommend for a quick meal ! read more