I've had a great experience with Franklynn Automotive. They've done work on both my Dodge Ram 1500…read moreand my 2012 Jeep Wrangler Rubicon, and I've been very happy with the quality of their work. They've always been honest and straightforward, their prices seem fair, and they get the work done in a timely manner. It's nice to have an automotive shop you can trust, and I wouldn't hesitate to recommend Franklynn Automotive to anyone looking for reliable and professional service.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

TLDR: Skip the clowns on Arapahoe--this is the dealership you want. Kenny and his team actually…read moregive a damn and will take care of you the right way. I came here after a nightmare experience at a nearby competitor that ended in a blatant $1,400 bait and switch on a lease deal. I was ready to walk away from the whole thing. I walked in hoping to prepay a 24-month lease and was bracing myself for a battle just to get close to what the other place had originally promised. Not only did Kenny beat that number out the door, but he also took the time to offer real advice that showed me this dealership actually values long-term relationships--not just quick sales. After Kenny locked in the numbers, I worked with Matt, the salesperson, who was patient, understanding, and genuinely helpful. He walked me through the features of the car without the usual pushy vibe you get elsewhere. I wrapped everything up with Grant in finance. Super sharp guy--he was transparent about every line item, walked me through the optional add-ons, and even gave me solid insight into what the dealer checks for at lease turn-in. Zero surprises. In an industry full of games and gimmicks, this team was a breath of fresh air. Kenny especially deserves a shoutout--if he could turn my day around after what I'd just gone through, I have no doubt he'll take care of you and your family too.

I, against my better judgement called to make a service appointment for 4 recalls that were due on…read moremy 2020 Palisade. I asked when I called, and on 3 subsequent calls , if they had all of the parts. I would need to leave my car for the day and they'd give me a loaner. When I dropped off the car. They said it'd be ready by 4:00. The service advisor was Candace. She was extremely rude when going over the rules of the loaner. She never went over the recall items. Told me how much I'd be charged if I broke any of the rules. I called at 3:30 to ask if it was ready- nope. They didn't have the parts. It would be the next day. I am self employed, I own a pet business and have dog crates in my car 24/7. I had to empty everything out for this appointment. And I had to get everything put back inside once I had my car back. I explained that they were costing me income- she didn't care. She blamed everyone else for the mistake. I went to pick it up at 11:00 the next day. After receiving a text to make sure the gas tank was exactly as full as when I picked it up. She threw my key at the guy next to her so he could take payment. He took payment, didn't explain any of the work done and took me to my car. Candace did say one thing- where are the keys for the loaner? I also had them do an oil change, I did get a message from the service guy that the air filter needs to be replaced. I authorized that but never heard back. Hopefully the oil change and all of the recall work was done. They did charge an extra $30 labor to replace the filter, which is odd since they had it out for the video they sent. I did call and leave a message with the service manager, and so far he has not returned the call. Candace may want to rethink the customer service role, as it was not at all important. It seems that getting as much $$ from the customer is the big priority. Why be nice for recall work since you don't make $$. Unfortunately for McDonald Hyundai, when I replace this car, hopefully with a Santa Fe, I will not purchase it from them. All they had to do was honor their word. Nope. Extremely bad customer service!!!! I with I could choose no stars.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

After receiving a recommendation and reviewing the comments on Yelp here about Platinum I called to…read moreschedule an oil change and a complete overview of my daughter's car before she takes it out of state for college. The service was stellar and the price was amazingly reasonable! No gouging or over-recommendations were given to make me feel mistrust (which is exactly what happened at a prior auto service business that is very prominent in Highlands Ranch). The trust level is impeccable!! Thank you to Jimmy for all the great service and giving a father some reassurance sending my daughter out of state with her car!! Cannot recommend them enough.

The repair process was smooth and well organized. The staff was friendly and helpful, and the final…read moreresult exceeded my expectations.

Really impressed with this shop. It's clean, and staff are professional, friendly, and efficient…read more Service was prompt and organized- clear communication without wasted time. Highly recommend this business!

Stopped in to get air in my tire, Mr. HART (Ken, I think) took my car in. filled my tire and…read moreThanked me for coming in! I barely had time to chat w/David-and Mr. Hart was all done-WHAT GREAT SERVICE! THANK Y'ALL!

I was driving down Broadway the other night when I scraped the underbody of my Lexus on a steel…read moreplate on the pavement. That ripped open a protective flap, which dragged on the pavement as I drove home. My son and his fiance were coming to town, and I didn't want to pick them up with a grinding noise under the hood, or to have the flap fall off and get lost. The next morning I had to be downtown at 9:00 am, after which I would need the car all day. So I showed up 7:00 a.m. at a repair shop I'd used before. I didn't expect they could fix it on the spot, but hoped they could at least diagnose the problem and remove the flap so I could save it. But they couldn't even look at it until the afternoon. Rushing over, I made by 7:15 it to Town Center Auto Repair, where Tommy, the owner, helped me out. The mechanic already on duty was busy, but when Josh, a second mechanic, arrived at 7:30,Tommy put him right on it. After inspecting it, Josh set to work and quickly welded it back together. I made that 9:00 appointment on time, with the car all fixed and ready for my family. Thanks to Tommy and Josh, I didn't have to wait or spend extra money on a replacement part. Kudos to them both!

"Tommy Lee", the self-proclaimed race car builder, was afraid to work on a Toyota 4Runner because…read morethe truck has Land Cruiser axles. He described the truck as "amorphous" and refused to perform a brake system flush. Race cars ARE amorphous. He was unprofessional and incapable of rational conversation about his concerns about working on a vehicle. Also, won't hold eye contact. Leaves one questioning his 1/2 ownership in what used to be a trustworthy local business.

Best place to take our cars…read more Awesome neighborhood family business that's taken care of us and our family for decades!

It is hard to figure out negative reviews because my dealings with KELLER BROS has never been…read morenegative, work has always been done well and the managers are trust worthy and proffesional. The three year warranty is also for real, no double talk or trying to get out of paying, just honest and up front dealings. I had a timing belt and water pump installed a few months ago and on a trip back to Chicago the water pump started leaking. Had it repaired and gave the invoice to Chris Martin and he started the paperwork right away, a week and half later I had a check for the repairs. The leak was not a result of poor workmanship, just a faulty pump. The technicians at KELLER BROS are top of the line and do excellent work. Any repairs needed on your vehicle can be handled quickly and efficiently at KELLER'S.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

Our front end of our 2012 Toyota Corolla needed serious repairs. We took it in on July 22nd and got…read morerepairs completed the following day. Lender car was given until repairs were completed. Very kind, honest , friendly and had reasonable pricing. Thank you Brett , Alex and the Crew. We felt the difference instantly and feel safer.

I went to this location for both my fleet vehicles and my personal vehicles for over 10 years. I…read morealways received outstanding service, quality and value! Bryan always remembered us and went out of his way to make us feel welcomed. I trust this crew immensely to provide honest and ethical service and repairs. I highly recommend them to anyone looking for a local and reliable shop! I moved away last summer and miss this place. It was nice having a place you can trust to take your vehicles to!

I dropped 2016 Corolla off for an alignment July 2025. They called me back later that day saying…read morethey could not do it until I replaced a ball joint at a cost of $488 if they did the work in addition to the $125 for the alignment. I think the manager failed to remember I had told him I was a mechanic. I returned for the car and confirmed the suspension and and ball joints were solid. I then went to Les Schwab for the alignment and asked them to double-check the suspension and ball joints. They confirmed all was well and the alignment was done. This is just sad and I feel bad for innocent consumers who get ripped off like this.