I went here on 4/20/25 at 1pm (there was only one employee present) and paid $14.29 for a foot long roast beef that has 4 full slices of roast beef. I called and asked if this was policy. She said there were 8 slices but stacked, which is not true. RIP OFF!!! My other photo shows the amount of pickles and black olives I received when I selected the "more" option. I must have 8 pickle and 12 olive slices total. Either the staff are told to be as stingy as possible or this employee is terrible at her job. Thanks for screwing your customers read more

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First off the staff was key here. Welcoming, personable, knowledgeable, and that made the experience right there. Next, the veggies were fresh and clean and organized and it just made it easy to build my wrap. 100% became my #1 subway in my 10 minute visit. Fantastic! Also, it's in a convenient space and I got my shopping done and got my lunch, im a happy camper read more

Chad, you're amazing! This man's customer service was over the top! I came in this morning to grab a quick lunch for my boys and instead of just selling me the sandwiches he actually made lunch-boxes so that my boys were able to have a cookie juice & chips for the same cost! It's little things like this in this world today that really make a huge difference once again thank you Chad you really made my day! read more

Subway - Awesome lunch box's! Thank you Chad! - Sandwiches Near Me - El Cajon, California

11/9/25 around 4pm i purchased a 6-inch sandwich. i was in a hurry and employee (only 1 working) knew that. charged me $15.04. i asked for the receipt (he tossed it in the trash immediately) he looked confused when i asked. i then said, "it's in the trash should be right on top". he took out 3 different receipts, he then said "sorry i can't find it" again knew i was in a hurry. i then left the store. will be stopping this transaction thru my bank, calling the manager of that store. i live 18 miles away or would be driving out to talk to manager. watch what they charge you. these kids play dumb all the while probably ripping off the store.. SO, I just called the store the manager was very nice and explained that they are not going to be carrying the flatbread (which is what I wanted but didn't get) they are now switching to the wraps and they WILL BE THAT PRICE FOR A 6 INCH. No more subway for me and probably a lot of other people. read more

Best Subway in East County Hands Down Clean and food is Fresh Great customer service read more

I really like this subway. I come twice a week and never had a bad experience. The manager is great and always gives great customer service. Thank you ! read more

The young lady working the day I visited made one very good rotisserie chicken spinach wrap. It's funny, because they call their rotisserie chicken, rotisserie chicken type, probably because it's not coming off the rotisserie on the premise, I would of assume. Anyways the wrap came on a spinach wrap with pretty much all the fixing, except pepperoncinis. It was chicken, lettuce, spinach, onions, tomatoes, provolone cheese, pickles, and only oil and vinegar. It was one hefty wrap and it tasted quite good. It was probably one of the best things I have eaten at Subway in a long time. The chicken was warmed so it was tender and had a good moisture level. Tasty healthy wrap and friendly service, but of of course I am a fan of this particular location. read more

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Came here at 9:35pm employee saw my car pull up and turned off the open sign in front of my face as I was walking in. Then goes to the back and comes out all pissed off that I'm here for a sandwich LOL I just left I didn't even bother trying to get her to make me a sandwich read more

Subway - This Subway sucks - Sandwiches Near Me - El Cajon, California

Fantastic costumer service, especially from Amber. They KNOW how to make subs! The subs are all super fresh, filled to your liking and over all... YUMMMYYY read more

Subway - Sandwiches Near Me - El Cajon, California

Hate to post over a fast food place but just posting so someone in charge sees it since apparently no one there is. My fiancé went to get a sandwich, he got yelled at for grabbing two cups when he was charged for two drinks, was given the sandwich and left. When I bit into it, it tasted really off and I realized they put TUNA instead of TURKEY. Two very very different things, and I am thankful I'm not allergic to fish. He took it back and they said they didn't have a manager to give him a refund. They took the sandwich back but gave him no money or gift card or anything. They said he had to go back tomorrow to get one. Ridiculous. P.S. They did offer to remake the sandwich, however, after biting into tuna instead of turkey I just lost my appetite and didn't really trust there to not be another mistake after such a big one. read more

Sold me some soggy cookies and when I called to ask if they can be replaced they became very rude

Me and my friends got threaten for smiling, we were trying to order food and I was getting triple meat and my friend made a joke and we smiled. Then she threatened me with her "fiance" and was like her fiance doesn't mess around, me and my friends are under 18 and she threaten us, it seemed as if she was too lazy to take our order and was in a bad mood so she took it out on us read more

Today I ordered a spinach wrap and asked for it to be heated. By the time I got home my food was soggy and the wrap was melted to the paper. I returned to the store and waited over 15 minutes just to get a refund. Also the people working one had no mask and the other had no gloves when handling food. read more

Found a worm in my food or not go here. You will find bugs in your food. Their service is very bad we tried calling and yelling and the girl started lying and saying I don't understand. read more

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I spoke to the manager about his store. I thought the young man I was speaking with, as ordering my sandwich, was the owner and was perplexed when he told me he was the manager. The pride and work ethic this young man has is one of pride of ownership. I explained to him that I pass 3 or more Subways in my neghibor hood to come to his store. This store is very clean, the counter where the food is prepared is always spotless as it is behind the scene. This young man brings back the term Sandwich artist of old. Whomever owns this store is very lucky to have this young man running his store. He is an asset to your operation and I am sure your sales and profits for this location show this young mans pride and work ethic. This Gentleman should be helped or funded so he could have his own store and be a operator for Subway. read more

Horrible! They refused to honor the online deals that they have. Online says that they are a participating location. They canceled order twice before letting me know why. They said that "We dont honor online coupons" even though online they clearly do. Staff was rude and gave me dirty looks. They made me wait before saying anything about the order being canceled. The tables were sticky and flies were on the food. This is not acceptable. read more

Wanting to give this place a second chance, I returned with a Subway Gift Card - and was told they do not accept them but that I could use it at most other Subway locations. What? Obviously, I left and will go to another location and then never buy a Subway Gift Card again! read more

Used to love this Subway but it has really gone downhill! Just picked several sandwiches- they are out of tomatoes and the other veggies are old and wilted . The meat on the cold cut one is close to being rancid. Sad, sad, sad. read more

I haven't tried a veggie sub in years, so I tried one yesterday. I ordered it online, I asked for everything and I got little to nothing (truly no food in this sandwich). They have figured out the equation to not get any business in the future (or certainly from me). Antonelli's is a little further- but it is a tremendous sandwich. Sorry Subway-can't and won't come back read more

Julie was super nice. I came right at the last minute before closing and she was happy to help me.

My husband , who is disbled in a power wheelchair in order to shop, went to this subway which we've gone to for many years. We've noticed recently that the quality has gone downhill! He ordered meatball sandwich and chicken teriyaki. Brought it home for late lunch. So I unwrapped the soggy paper meatball one, (his sandwich) the bread was burnt black around the side part of the bread, all around! The inside of the sanwhich was a mess! My sanwhich, was a bit better, but had few burnt areas. The inside of the sandwiches were skimpy on ingredients, and messy! This is terrible serving customers food like this then charging $22.00 for it! Seems the employees need more training or get new people that know what they are doing! This shop clearly doesn't care about customers after reading some of the othe comments. We'll never go back! read more

I've came to this subway many times, today was especially exceptional, love this subway, they are so friendly and kind

The sandwiches are fresh the bread to get is Italian herb an cheese. you should get it toasted get with pepper jack cheese and Provolone cheese and bacon. the service is really good read more

I've been to a lot of Subways in my time and this one rates right at the top if not the top. You go in and the staff is very friendly and eager to help you. They make the extra effort to make sure you get what you want on your sandwich. I've stopped there a couple of times in the last two weeks because I have some property in El Cajon, and each time the store never fails to deliver on their food. The vegtables are fresh and the store is very clean. Its in a little strip mall on the corner of chase and Avocado. Do yourself a favor and the next time your in the area and a little hungry stop by you wont be disappointed. Jason read more

Have been going to this Subway location for years, but will no longer buy from there again. We like Subway because its a quick easy dinner after long day at work. Last night I arrived and was greeted rudely ,they were out of my favorite bread, I asked if they were going to bake more and the guy said "come in earlier if you want it , it's very popular!" I asked his name, wouldn't tell me, asked to speak with manager, co-worker standing right there claimed to be him, I asked him also his name wouldn't provide it either. Right! A supervisor wouldn't allow any of this, no name or allow employee to berate customer in front of self! Will never return!!!! read more

I feel bad for leaving a 1 star review because one employee deserves 5 stars but the employee that finished my sandwich was exceptionally rude. I only get two veggies on my sandwich, one of them being spinach which I like a lot of because it pretty much makes my sandwich... this person put the littlest amount of spinach on and said that was all I could have. As far as I remember the veggies are free and meaning as all I ask for are spinach and banana peppers I figure asking for extra spinach shouldn't be a problem. I've never been told I can't have more. I also like the garlic aioli...I was told they have none. Thankfully the other employee got me some. On top of that the mayo and mustard was just splattered all over the middle of the sandwich. Such a disappointment and rude service. read more

I really like this Subway. All of the guys that work there are very friendly and they make a good sandwich. The sandwich fixings are always fresh and I like the variety of sandwich options offered. My only wish is they were part of MOGL some of the other Subways in the area are. read more

UPDATE: I didn't have extra time to drive to another location and wanted a sandwich. Jackie helped us and WOW! Our sandwiches were made perfectly. There was no need to ask for anything extra, she offered! She was friendly, really seemed to want to be there. That's good customer service. Always had a smile. If Jackie is there I will return. How can subway mess up a sandwich? Easy, go to this location and see. We have been going here for 17 years. Over time the staff is getting worse and worse. They seem to want to have fun and play more than work and take food safety seriously. read more

Really good subway restaurant always clean, and good service specially right now they did some changes, so it looks so nice .

Great customer service & good food :) Place was busy but the food was given in a timely manner.

They are nice and very fast and efficient .I have beencoming to this subway since 1993 and never had a problem

i just wanted to say the young man with the black SD hat working was super nice and so welcoming. he made our sandwiches so good and it was very clean in there and organized. we enjoyed the customer service and very much enjoyed our sandwiches read more

Felt very disrespected when I went in there today. There was only girl in the front with silver hair and I was the only customer in there. She didn't acknowledge me when I walked in and waited at the front for about 7 minutes. She didn't ask me what I wanted to order that entire time. She was making sandwiches for an online order but didn't seem to care that there was customer in the front waiting. She stood around waiting for the sandwich to finish in the toaster without saying a word to me. I was in a rush and was very disappointed. I left without buying anything and my time was wasted. I called to talk to a manager, she picked up and was very rude and hung up on me. Didn't even apologize. Don't recommend going to this place and they won't be getting my support from me either. read more

Very skimpy on everything. Please avoid. My wife went 20 minutes ago and the people there where very skimpy with the topping. Even weighing them out. AVOID. read more

I go to the subway all the time because the service is so great. I look forward to seeing Chad and Jennifer, I met Chad about five months ago, I came in and I had been having a bad day, and his upbeat attitude helped turn that around for me, Then just recently I had met Jennifer about the last four times I came in and she is just as upbeat as Chad they bring so much happiness and joy to the world you are very blessed to have such loving compassionate workers, because of these two I will constantly be going back to the subway. The service here is excellent, they always make my sandwich just the way I like it, I always get tuna with pepperoni, Pepperoncinis and black olives, it's the best sandwich ever Thanks subway read more

I love this location. The girls are sooo sweet andknow my order without me having tell them. My favorite location by far. I love it for its amazing customer service. read more

why only 1 employee at evening/night shift? had too wait in line over 15min to order one sandwich. also make more bread for it to last at least till 5 in the afternoon. read more

I love this subway! I can call the night before to place an order of the platter or the 3 ft sub and it is always ready! Great price, great service, great food, great for parties. read more

I have been to other Subways, but after becoming a regular here, they all pale in comparison. Every single one of the Sandwich Artists are friendly, courteous, well trained and great communicators! The food is always fresh and of great quality and as great as the service gets, I have to say the credit has to go to the GM because he has handpicked an awesome staff .This probably speaks volumes about him and his high levels of customer service and levels of excellence! Go Subway - EAT FRESH! read more

Overpriced sub of the day. paid almost $6 for a 6 in. Nuff said. Sandwhich wasn't that great either.