My kiddo loves Subway. I'm not entirely sure of the why but he will choose it over Chipotle, Chic-fil-A, McDonalds,etc. we stopped in for lunch after a haircut at Sharkey's nearby. The service was really friendly, which is not the norm in my experience at Subway. Steady stream of customers coming in while we were there. Parking is easy out front. read more

They told us it was not a participating store for coupons. They then kept our coupon and wouldn't give it back.

I had my best Subway experience EVER today at Sylvia's location at 7393 Lee Highway in Falls Church, Virginia. I walked in and was immediately greeted in the most friendly way by CK. I had to go to the bathroom first and I have NEVER been to a Subway where the bathroom is as clean as at Sylvia's store! Much appreciated! The store was perfectly stocked and clean top to bottom. The ingredients were stored perfectly. When I placed my order with CK he prepared it perfectly. Everything was fresh and delicious as can be! I worked at a Domino's Franchise for 10 years and I know the work it takes to get a store to the level that Sylvia's store was at today. HUGE assist from CK to give me such a professional experience! I'm ready to give the world my best now, thanks to CK and thanks to all of you who make Subway a world class experience, when you give it your all! read more

Wow their prices have gone way up! I understand inflation is a problem, but this is madness. Had lunch yesterday here, and what's left of my wallet is on fire. All sort of joking aside, I'll give the company credit. They are adding new products, to make their menu more extensive. This was a solid move. Yesterday's tuna was quite tasty. Many won't pick this, but the nutritional value is super. Vegetables were fresh. Also a clean location, with nice employees. I wish they could be more competitive price wise, but if you're in the area, this works for a quick meal. read more

My father and I frequent this location, but after today's experience, we will no longer be coming here. We went in at around 730pm, and the two employees were deep in their conversation and didn't even give us eye contact as we approached the counter. My father asked a question about the menu, and they ignored him and continued to speak to each other. We voted with our feet and walked straight out. They probably didn't even notice. read more

Usual Subway food served fresh here with really friendly service. The credit card machine wasn't working when I came here so cash only was annoying but at least they told me that up front. They're friendly and it's close to home so I'll stop here again. If only Subway could make their meat less icky I'd stop here more often. read more

Horrid service. The staff lack any meaningful personal contact skills. They are never friendly and are incapable of remembering orders or answers to questions that they just asked. They seem to treat the food with neglect and try to use the least amount of ingredients as possible. Makes for a terrible experience. read more

When we first moved to this area, I kept dreaming of a Subway in this shopping center. This location has been open for several months now, and I'm delighted by it. The service here is better than pretty much every other Subway in the area. The staff is pretty good about giving you as much of an ingredient as you want, although you do have to speak up (it's loud back there, I guess). They've never once been out of the type of bread I like, and the spinach has never looked as abused as the other locations nearby. Sometimes the tomatoes (in particular) aren't very good (which doesn't affect me as I hate tomatoes, but I thought you should know), and there is extremely limited seating (so you may not be able to eat there during a rush), but the space is roomier than most and the employees always have a smile on their faces. read more

This location is a stand alone store not a typical subway. They have a drive through and only about 2 tables inside for seating. Very small inside. The employees were friendly service was fast. I could not wrap my brain around ordering subway via drive through so I went inside to order. read more

Yes, I realize I am giving a Subway 5 stars. I drive past two Subways to get to this one. Nothing against the others, but the manager and staff at this one are always friendly and go above and beyond what I have seen in any other restaurant of this caliber. I have seen the manager immediately drop what she is doing to help a couple of elderly regulars get situated and serve them at their table. The food is always fresh as expected, and they have sweet tea with just the right amount sugar. Parking is usually available right in front of the door, so it is ideal for a quick lunch. read more

It's a Subway... pretty much the same as all Subways. Same menu. Same fairly limited seating but it's enough. It's not as thin and narrow as some Subways I've been in so your not sitting right next to someone making 74 requests as they order trying to make the perfect six-inch sub. If you need a quick meal, it does the job. read more

We like this subway and come here all the time but my daughters are vegetarian and I find it offensive that the veggie delight is more expensive than 8 other subs that are exactly the same but they have added meat - by some odd calculation this means the sandwiches with extra meat should be cheaper. My daughters want to come to this location because they have guacamole, but course that is also extra. I admit they have very inexpensive sandwiches here. And often even have $2 subs as long as you like meat. But instead we pay $7.40 without meat while the sandwich with meat added is $4.40 for a meal! I admit that is a great value. I would be very happy to pay $5 or $6 or $7 for the meal but stop charging vegetarians more for less if you want 5 stars. read more

I love this subway . Today I went there . A woman was there that her name was Iva. She was very nice kind and polite. Thank you Iva and thank you subway. read more

It's a Subway, so you know what you are getting in terms of food. I give this one four stars because it's always clean when I go in, the servers are friendly, and the parking is good. read more

I have been going to this location for the past couple of years. I end up in the area often and I go to this specific subway on purpose because I know that they will always get my order right. I think it depends on the employees. There is a very nice young man that works there, he is always friendly. In fact he has been extremely helpful in helping me pick out new toppings and making the sandwitch exactly the way I like. In fact my preference is to always get the the bread, than the cheese and then melt the sandwitch prior to putting anything else on it. Every place I got to, including other Subways always ignores my request and puts the meat on top of the cheese and then melts it. It makes a big difference to me...I have to respect the fact that the employees at this Subway actually listen to me and make the sandwitch the way I want. read more

I love this subway. The manager, Sylvia, is awesome and so friendly. She knows just about everyone by name and is always willingly to help her customers carry big orders to the car or prepare their meal. The bread here is always fresh and soft compared to other subways. Yes that's right, I'm giving this subway 5 stars. read more

Earlier this month, on National Sandwich Day, my wife visited Subway #51464-0. She ordered two 12 inch combos to go, was served, and left. I was the first to open the sandwiches after she got home. To my dismay, the bread was hard. In disbelief I checked the other half and then the other sandwich....all hard. Not rock hard but slightly stiff and definitely stale. Tapping the bread with my fingernail produced a "ticking" sound. The food was not fresh; it wasn't the soft texture I had come to recognize as being from Subway. I even go as far as NEVER requesting my bread toasted because that freshness and softness of the bread is desirable. I was immediately unsettled by this because I knew they could do better so my response was to take the food back and have it replaced. I arrived at the store roughly and hour after the initial sale, there was no one in line, and there was one customer dining. I approached Cecilia at the counter and explained that my wife made the purchase earlier, the bread was stale, and I wanted them replaced. She seemed surprised yet confused. I explained that I didn't have a receipt and attempted to describe my wife who was there an hour ago with my twins. I thought the twins would jog her memory but it didn't seem to do so. She could only remark to me that their bread was fresh. Cecilia calls in another employee to whom I had to explain myself once more. The second employee remembered the purchase but then acted as if they had no authority or ability to assist with the matter. She also tells me their bread is fresh and calls in Yolanda. I explained myself to Yolanda a third time; she puts on a plastic glove, pokes the sandwich, said it was not hard, and attempts to dismiss the situation and walk away. I was floored. I was shocked that after touching it herself, the obvious didn't immediately grab her attention and prompt an apology. I pleaded by opening the sandwich and trying to reason with her. I explained that this compelled me to leave my house and return and that I wasn't asking for money, just a replacement of the food your coworker recalls being purchased there. Yolanda said 'no'. No explanation, just no and a statement about the bread being fresh. There appeared to be trepidation in acknowledging that my concern could be valid. They were unwilling to do anything and just stood there indignantly looking at me with nothing to offer. It came to a stalemate however; I wasn't leaving without a resolution. The three ladies began speaking among themselves in Spanish directly in front of me. It got to a point where I had to ask them to speak so that I could understand what was going on. Yolanda, obviously annoyed by me, walks away and returns a moment later and hands me someone's personal cell phone without explanation or knowledge of who was on the phone. A man identifying himself only as the owner began berating me advising that his food was fresh. He opened the conversation by insulting me. I stopped him to explain that I knew the difference between fresh and not fresh and not to blindly indict me. He went on to talk about the volume they did saying the ingredients were fresh due to turnover. I speculate that they baked the bread in advance and held it in reserve anticipating high volume....thus allowing time for it to NOT be fresh. The owner kept asking who bought it, how did I pay, how long ago, what did I order. I explained myself to him 4 or 5 times only to have him flat out refuse my request to replace the food. After a few minutes of back and forth, he finally agreed to a refund of the sandwich only but demanded the condition that I not tell anyone or write anywhere that his food was not fresh. I rejected this instantly explaining that I would write and say whatever I wanted to whomever and it was ridiculous for him to hold my refund hostage with such a silly demand...a remarkable over-step. I gave Yolanda back the cell phone while he was in mid-sentence saying that I want my refund. She remarked that she could do nothing without the receipt. I told her the time transaction time so she'd check the journal and asked her to check the trash because the receipt might be there (it never made it to my house). They found the original receipt and the journal transaction. Yolanda then asks for the Visa used which I didn't have it. I asked could she refund the account just using the receipt; she said no. I then asked if they could void the transaction considering it happened an hour ago, she said no. I feel I'm being lied to and I'm dealing with employees that are not empowered and may feel angst towards their boss which is causing them to mishandle me. I explained that I was going to get the card and I expected a streamlined refund upon return. I got home and asked my wife to go back for the refund. She came back with a voided receipt. I asked if they took her card, she said no. They keyed the register and handed her a voided receipt. The void says that it was processed by Yolanda read more

The last three times I came here they were out of Italian bread. So then I order hearty Italian and they didn't have that either. They need to restock more often read more