All Culver's are not created the equal. The staff truly make all of the difference and this…read morelocation is testament to that. We were hungry and had been on the road for over 4 hours. It was 114 PM when we exited at Jenison, MI to grab a lunch at Culvers. We're both huge Culvers fans but other than one visit to a location in New Glarus WI 20 years ago have not had any in the City of Chicago till a couple of years ago and its been a treat each and every time. Unfortunately the customer service in Chicago isn't always friendly as the staff usually act as through they are doing you a favor by taking your order. I've never waked away from the counter with a smile until this visit. Culvers #263 in Jenison MI is clean, safe, delicious and very friendly. I saw that they had a new limited edition burger that I had to try and am I glad that I did. A TRUE GAME CHANGER: The Pepper Grinder Pub Burger. It was so good that I bought another on my way home to Chicago. But it wasn't just the burger that was impressive. The clerk at Register #3 at the 1 PM hour was very friendly and referred to my LA GUNS shirts and talked about how much he likes the band and wanting to see them live. My friend who was driving on this long road trip had the Mushroom and Swiss Melt which is her favorite and she mentioned how rare it was to have very friendly and pleasant service something that is very unfamiliar at a particular Chicago location. When our orders were brought to our table it as with a smile. We're coming back through in a few months and will be making the stop again. THANK YOU!

My concrete mixers sat on a counter for 10 minutes, melting, before someone realized they were…read moremine. I even asked and no one knew what was going on. Every time I go there, the staff seem very incompetent.

Long waits for curbside service. The food was obviously ready as it was cold when they finally gave…read moreit to me. Don't bother ordering a large fry as it will only be half filled.

Great staff. Food was great and hot. I'll be back for more. My kids love the happy meals.read more

Seems like a lot of Tacos El Cuñado's are springing up everywhere…read more Jenison has a good franchise with nice owners. Prices recently risen, sometimes they can get an order wrong, but mostly things taste good. We usually get take out but the other day I dined in and enjoyed a burrito and a horchata. I was surprised that they give complimentary chips and salsa. Everything tasted good. This is usually are go to when the family wants Mexican. Happy to have Tacos El Cuñado in town. Great Franchise.

I struggled to make it in here because I thought they didn't have seating- I STAND CORRECTED! There…read moreIS seating, and table service! We were started with some delicioussss chips and salsa- why is chunky salsa so superior??? I got the taco trio, and Derek got the wet burrito. UGH some of the best tacos I've had in a longgggg time! Derek said the same about his burrito. I also tried the tripa y lengua tostada- not going to lie, this was not for me I'd never had lengua OR tripe so I was being a bit ambitious and didn't know what I was getting myself into- I'm sure it's great, if you're into that, but, not my thing Anyway, great authentic food, a casual atmosphere but the service was great, and everyone was very kind.

Missing food which includes, soft taco, chips for nachos??? How do you forget chips for nachos!!!…read moreThe nacho fries the large size had like 4 fries inside. The guy serving the food had greasy gloves and the food bag was dripping. This location is usually great Taco Bell employees please get a grip.

Genuinely I would give this 0 stars if I could. The burrito shells taste expired all the food is…read morelow ball portions and the potatoes literally taste like MANURE. Drive the extra few miles to another location.

We came on a road trip. We are staying in a nearby hotel, we ordered at around 8:45, they close at…read more9. They were very very polite, Isiah gave us an amazing service as well as making sure we received our food correctly!

I just bought a 12 piece family meal from this location 7/11/26 5;30pm drive thru. The worst KFC…read moreI've ever had by far. The chicken was super dry, the biscuits were hard as a rock. The fries were cold!! They also forgot a 6 piece chicken strip I ordered and had to go back around and get them. This location in Jenison is sadly not worth going to. Every manager needs to get fired immediately and replaced with competent ones! Sincerely, a very unhappy customer!!!

Food is delish and staff is super friendly and hard working! Portions are large, and menu is…read moreextensive.

Was decent, but the cost is pretty high ~$120 for 4 people including 4 plates, 2 soft drinks, and…read morean adult beverage. Wait time was non-existent very quick service in seating and food came out within 5-7 minutes. Overall good but the price brings it down to the 3 area.

Lady didn't know how to take my order and tried charging me extra for things I didn't want. When I…read morewent to use a coupon she had given me a different size drink without asking me and tried to tell me she couldn't take it back so I would have to give her more coupons and I didn't want that big. She also took my phone to pay and was staring at my phone long after it was paid for which is not okay. She was extremely rude and had a terrible attitude when talking to me. Ended up getting another employee to finish giving me my food.

It's all about what Wendy's you go to tbh. Some are amazing while some are,well not as good, but I…read morewould say it's pretty fast even with bigger groups! The chicken nuggets are good anywhere though

Dan is awesome. He helped me resolve an issue with an order and I can't thank him enough. I am more…read morethan happy to support a business that has good employees and good people who are helpful. Although this isn't the closest potbelly to us, I will support this location time and time again solely because of Dan and the exceptional customer service he provided.

Emma is amazing. Friendly staff. Just don't get the steak sandwich! I don't think this was an…read moreindividual location problem -more of a corporate problem. It was very gristley (I could barely chew) and crazy over-peppered. But again, not a reflection on the individual restaurant. Our other food was aesthetically pleasing and delish!

I've always been a fan of reviewing a business for what it is. In this case we're talking about…read morehigher end fast food, not a waiter-style restaurant, and not mom's cooking. This being the case, it's an easy four stars. Where else can you get Italian styled food this fast and cheap outside of pizza? We used to have these in AZ, and boy do I miss them! Visited here twice while visiting my sister in GR. The food has always been good, and nothing has changed there. I'm a big fan of the Chicken Parmigano, and the Penne Romano (which is new, I think, since the AZ days). As far as flavor in a fast-food chain, not a lot tops it, maybe Chipotle or In-N-Out? The breadsticks are great, plenty, and buttery (this ain't health food. Get it?... Got it?... Good!" The staff was, good, nice, and kept the breadsticks coming! Would easily maintain my Dukedom if I lived in the area. And please don't be shy, MI folk - don't let them dry up like they did in AZ. :(

So sorry to see that they closed this location! We really enjoyed the food and their staff! They…read morewill be missed!

Food is always hot and fresh, made to order, shakes are awesome, I love getting a triple jalapeño…read moreburger, it's awesome! Just ask for the #5! Nice place, and kept clean. A+

What the heck is this?…read more Came through and ordered 2 meals via drive-thru. Got home, opened the bag, and these are our tater tots? Wayyyyyy stingy - check your bag before you go!