I walked in here for my first time and was not greeted but acknowledged by the female looking at…read moreme. She appeared to be prepping a order that had veggies. As I approached the counter I was thrown off by the mess, crumbs and trash. A dirty towel thats on the counter and used and dirty. Assumed she is using it but not to clean with as its a mess and dirty. I looked and the order that was with veggies in a black container... she picked a couple pieces of tomato up from prep area and put them into the container then moved it to the back counter. It wasnt any customers inside nor cars in the parking lot. This should not be this filthy. With this beimg said, I did not order nor purchase anything. This is not sanitary and I would not test the my stomach nor health strength by eating here today nor in the future.

It's not everyday you get great customer service at a chain sandwich spot. This is my go-to Jersey…read moreMike's. It was clean and welcoming. I was greeted tonight upon entry. I placed an order on the app and let them know I was there for pickup. They immediately began making it and checked in if I needed anything while I waited. Unfortunately they were out of the rosemary parm bread due to an earlier rush. The gentleman rectified the issue by giving us two fountain drinks. That was so nice! Our sandwiches were fresh, made correctly, and tasted good as usual!

Had a craving for some boardwalk fries and a burger today. This place is located in my neighborhood…read moreso I came for lunch to go. They have a lot of seating so I decided to eat in. Placed my order at the counter. I got the chili cheddar burger with fries and a drink. The meal total was 13.5 for the Thursday special. It didn't take very long for my food to be ready. Came out within 10 minutes. And I young lady even brought it all the way out to my table. Their iced tea maker was out of service so they allowed me to get a bottle of iced tea with my meal.

The Parmesan fries taste amazing. The service was quick and even if you are not eating inside and…read moreorder to go they bring the food to you at a table. The burger was amazing too. They also have daily specials I definitely will be back.

Delicious food drinks and especially the subs it was great, lots of choices and it also felt very…read morecomfy the employees are welcoming which gives it a homey feel.

Firehouse subs should be your spot for a nice, warm sub! You can expect quality taste at a fair…read moreprice with quick and reliable service. Whether you're ordering ahead, or going in person, you can expect greatness. Anything with turkey is a favorite!

Best item on the menu honestly they should keep It cause it's a banger. Service is CFA standard…read morequick and pleasurable.

Don't know if it's just me but I find it completely disgusting when a restroom donot have soap…read more Imagine how many people goes in and out the restroom without being able to properly wash their hands and how many employees went into the restroom with washing their hands with soap. If the employees were washing their hands they would have realized that the soap was gone.

Update on Grubhub order... I normally rate Jersey Mike with…read more5 stars, but this order was not to my standards. I am very picky about my food and how it is handled. I think to help combat food contamination, the prep maker needs to clean off the knife every time they cut their subs. I had the Club sub, like always, but mine had some extra stuff that I didn't ask for like their was a piece of roast beef that happen to tag along with my sub which doesn't come with my sub, as well on the cut tip of the sandwich had the taste of hots, which I do not like and surprisingly I got a mouthful. Not good.

This is the first time we have ever been to a Jersey Mike's. We came because we had a coupon for a…read moreBuy One Get One Free. This location just recently opened. FYI, it is easier to enter from Joppa Road even though it has a Putty Hill Avenue address - it is across from where DSW shoes used to be. They have about 3 tables to eat in. Not knowing the drill, we had to figure out that you needed to go to the back of the store to order your food. They take your order. What was impressive was that the cold meats and cheeses were cut to order. The subs come in 3 sizes - mini, regular, and giant. You order by #. All subs are made to order. We had a #17 ($18.65), which was a Mike's Famous Philly that normally comes with grilled onions, peppers & white American cheese. We asked for ours to have just the meat, provolone and mayo. I wish I had thought to say light mayo, because it had way too much on the sub. The rolls were soft, but a lot of bread. The other sub we ordered was a #13 ($17.95) which was The Original Italian, which came with provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni - then they added lettuce, tomatoes, and onions. This sub was loaded with meat and cheese. The subs are not inexpensive - the minis run about $7.45, regular $10.25, and giant $17.95 (depending on what sub you order). Don't be surprised to see when you check out there is a request for a tip!

Firehouse Subs is a sandwich shop that is always consistent with the quality of their food. I…read moreremember visiting a location in Pensacola, Florida as a child and having a great experience. And even as an adult visiting locations in a different state, I have the same experience. You can never go wrong with their food.

This was my first time trying firehouse subs. I did a build your own sandwich and ordered Smoked…read moreTurkey. When I received my sandwich it was hot which took me back a little because I never had a hot turkey sandwich. I told the girl I wanted it cold since on the menu it says "hot or make it cold". She then got her manager which I was little confused with because I told her I never ordered here before and wasn't aware that the sandwich's are automatically made hot. The girl who took my order never asked if I wanted it hot or cold. The manager or whoever the guy was comes out and says "we'll make it cold for you out of curtesy" I then said to him what I told the girl. They did remake the sandwich but I didn't appreciate the reluctancy from remaking it as it was mistake on my part and the cashiers since she didn't ask. When I ordered I told her to give me a minute since I never ordered there, this could have all been avoided had she made me aware the sandwich's are made hot.

The burger I had was great overall the food was satisfying. The prices feel painful but it is what…read moreit is in this economy. My only issue was the employees were cussing a lot when people were dining in. Nothing directed to any customers just indirectly unprofessional.

If you're in the mood for a BIG (awesome tasting) double burger, this is where you need to be!…read more will say the price is a little much for a burgers, however it comes with a double patty (its optional to remove a patty but the price will still be the same). Coming on my lunch break I didn't want a double burger. I wish they had an option for a jr (1 patty) burger at a smaller rate. Other than that, my burger tasted great! The flavors were delicious (I had the Cajun burger ). Customer service was okay. The establishment was nice and clean. They also have a creative milkshake menu which I really liked. I'll be back and next time I want to try to chicken sandwich (it's made to order and looked delicious).