My husband and I sat in the bar area. We were the only ones In there around 4:45 pm today. The female bar tender was very unfriendly and not very attentive considering we were the only ones in there and also how expensive the restaurant is. After traveling all the way from Phoenix to go there it was very disappointing. I don't think they're trying very hard anymore to keep their customers. It's almost like we're there for them not the opposite. read more

By far my favorite steak house in Tucson. Love the decoration inside the restaurant - very old-fashioned and neat. My girlfriend and I went there for her birthday and the waitress gave us a free desert!! I ordered the porterhouse (medium rare) and the girlfriend ordered the sirloin (medium rare). Both steaks are nicely prepared the sauces are fantastic too. Just the side mushroom that is a little salty for us. read more

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Came here to celebrate my husband's birthday. All the dishes we had were perfectly cooked and delicious. In fact, the salmon (fish of the day special) I chose was probably one of the best I've ever had. What made this evening even better was the great service we received. read more

We have been here multiple times and everything has always been the best of the best, but unfortunately this time we had the worst service EVER by Tonisha, she had the worst attitude, making faces when we ordered or asked for anything, our order wasn't correct when it came out, we had to wait a ridiculous amount of time to just get our first drink order and she would just drop our stuff at the table and walk away, the worst experience ever. Not sure we will ever go back read more

There was something going on in the kitchen because it took 1 hour to get a steak and lobster and the side dishes were undercooked. It was like the cooks walked out. The table next to us waited 25min for the other half of there desserts. Bad day at Sullivan's. Not worth $200. Not going back. Unfortunate. read more

Ordered a large take-out order from Sullivan's Steakhouse in Tucson, AZ yesterday (6/6/20), with food and drink for 10+ people. The service was excellent (Thank you Joe and team) and the food was fantastic. The food was packaged perfectly and ready on schedule. The whole experience was fantastic! I highly recommend ordering from Sullivan's for take-out and curbside delivery during these tough times. read more

My husband and I made reservations for dinner to celebrate our 14yr anniversary. We arrived 15 min early as we didn't want to be late. The greater who was not at all friendly told us we couldn't be seated until our reservation time. Ok so we waited and was eventually seated and we discover that the entire room was empty so we couldn't understand the reason for the wait. Our waiter Hunter greeted us and asked us if we were celebrating anything special. We told him 14yrs of marriage. We selected this restaurant knowing that it was very pricey but could well afford it or we wouldn't have made a reservation to eat there. When Hunter told us about the wine list we advised him we don't drink alcohol. We asked for recommendations as to what to order for our special night. I was upset when Hunter gave us a total rundown of the specials and how much each one cost. I felt Hunter did that because he believed we were not able to afford some of his recommendations. I didn't feel comfortable and was quite annoyed that this happened. We ordered filet mignon and other side dishes as we were there to enjoy the food no matter the cost. As I listened to other waiters taking orders at other tables there was no mention of the cost of each selection. I left there feeling very upset and thought we were discriminated because we are African Americans who like to eat at fine dining establishments and have the means to pay for what we want. I have told a few of our friends and they suggested I give this review of this restaurant. My experience that night let me know that we will not return there again and I will continue to let other people know of our experience. One last comment is the greeter please dress more appropriately and not look like a street walker with an attitude. read more

For a $100+ per person meal for 5, I expect well-trained staff, attention from server and excellent food. Unfortunately, it was a bust on all levels. I think our server was new off-the-street, couldn't get anyone's attention to open the wine to breathe, my steak was served cool/room temperature and I couldn't get the waiter's attention to just get it warmed-up. Server didn't inform us of menu items that had run out until we ordered them, twice... went out for a nice meal and left knowing we'd never be back. They think that they're a high-end restaurant, but we get better service at a dive near our house. read more

Ordered the price fixe dinner and, with one drink each, the two of us somehow ended up with a bill for almost $180 (including 20 percent tip). The salad, steak and potatoes were great but the dessert selection left something to be desired. I chose the Bananas Foster bread pudding, which was pedestrian, at best. Sullivan, at that price, you need to step up your game re. dessert. read more

Went there for dinner and they took 2 and a half hours to serve our food and when it arrived it was ice cold. Would not recommend going here, find another steakhouse. read more

Overall, the experience was acceptable, but not worthy of us returning for another try. Some things were very good; some were below average for a restaurant of this type. The maitre d' desk seemed to be disorganized with 3 employees negotiating in a tug of war how each party was to be seated. When we were seated, the tablecloth was soiled and we asked to have it replaced. We were immediately seated at a nearby table. The bread was exceptional. Our server seemed very nice, but inexperienced and mixed up a couple of things on our order, which she rectified. I ordered the shrimp and lobster bisque and for the main course the scallops. The bisque wasn't any better than what i could have gotten from Campbell's soup out of a can. The scallops were tender and very tasty -- the best I've ever had. My wife ordered caesar salad and a rib-eye steak cooked medium. The salad was very good. The rib-eye was cooked well done, but because of the very long wait for our main course, we elected not to send it back. (The couple at the next table ordered their steak medium and it was also well-done). The creme brûlée was way below average, and we mentioned that to our server, and she deducted it from our bill without our asking. When our bill came, some of the items were priced higher than what we recollected from the menu pricing, and some were correct. We were puzzled why such a nice restaurant with higher than average prices had so many inconsistencies, but since we seem to get more bang for the buck elsewhere, that's what we'll plan to do. read more

The worst dining experience in Tucson. The wrong steak was brought to our table and when we tried to return it and get what was ordered and were told it would be complimentary which made it worth keeping, mainly because everyone else had their main course. So we said fine but not happily. The service was so bad that the waitress wouldn't clear the table once she finally brought our long awaited dessert of creme broulee without spoons. She finally gave us forks and I cleared the dinner plates onto the empty table next to us! Someone approached our table and asked how everything was and we explained not good. He never returned! We received the check with 50% discounted on the wrong steak. No apologies. This was so embarrassing because we had invited guests to dinner and we all had a miserable time. Also I called a couple days to speak with a manager about the experience, was told they were unavailable and would call back. Of course the rudeness continued and I never received a call. Fleming's will always have my business! read more

We were celebrating a friends birthday on a Monday night. We were promptly seated as there were only three tables with customers. We did not order drinks and ordered our meals quickly. Our appetizer and salads took 90 minutes to bring out. I might be able to understand that it they were busy, but with only three tables not likely. Unfortunately for them, their kitchen is open and we could see the cooks doing nothing. Our waitress would disappear and even the manager tried to serve us someone else's meals. Another 30 minutes later and our entrees came out. The salmon was very dry and over cooked as well as their prime bone in ribeye. Ironically the asparagus and Brussels sprout side dishes came out nearly raw. We were so hungry by this time we ate it anyway. We complained to the waitress and the manager never came by (only one other table by then). Three hours of "fine dining" later we paid the bill. Normally I would never had done a poor review, but we complained to their corporate office and never heard a word back. We too will never be back. read more

I've been here about 2 times a year for about 6 years or so, and always enjoyed it. It always was a great post-work happy hour. But tonight, I went in with a friends, and couldn't be more offended. I had 3 drinks, and I was not driving, really thinking I wasn't "drunk" or anything, but I was starting to be bothered by the service. There was no waitress that defined herself to our table, and when I tried to go inside, I couldn't even get the same bartender twice. It was far below what I'd been use to there. I ordered at the bar, and then one from the table, as did my friend. And then my friend was bothered by no service, so I had to walk in myself and order the next 2 rounds at the bar and take them back to our table. The service was so bad, I walked into the bar and I asked for one last drink and my tab to close out, they refused to give me my tab!! Yes, not only did they say no to the drink, the refused to give me my tab WHAT? Fine, cut me off, whatever, but, let me pay so I can leave. They made a HUGE scene at the bar for at least 10 minutes, and insisted I prove I was with a friend. They got another customer involved for some reason, sending her outside to confirm I wasn't alone. And yes, I have the bar receipt, it was 3 drinks before they chose to embarrass me in front of my friends.... I'd been quite polite, talking to friends, not bothering anyone, and trying to be polite to the very chatty bar patron who started up a conversation sitting next to me. Sadly, the woman next to me started arguing with the bartender and next thing I knew, there was staff loud and rude all around me, arguing. I repeatedly asked, "I don't need a 4th drink, please stop the lecture (which she repeated and repeated and repeated "we have a policy, we have been sued, we can't serve more" and I BEGGED PLEASE just let me pay my check so I can leave" and the embarrassment continued for another 5 minutes or so. They just got louder and ruder in front of my friends, and more obnoxious. It had been at least 10 minutes since I asked for my check, and they were STILL just sending one person after another to the counter to give me the same rude lecture after another. I really wanted to explain to each person I'd only had 3 drinks, but it just became so obnoxious I was actually BEGGING to pay them so I could leave. Wow, I did not drive there, I was not drunk, I quietly and peacefully asked for my check after 3 drinks, and because someone sitting next to me accused the bar staff of being belligerent (which they honestly were) they took it out on me, were excessively rude, and embarrassed me in front of friends. All the way home, in my friend car, I just heard over and over, "wow, I can't believe I saw that" and I have no excuse for suggesting we go there anymore. The band was ok, the staff outside was cool, but the bar staff was INSANE NASTY. I had to apologize all the way home to my friends for suggesting we go there, because one of my friends apparently had their own run-in with a bartender also. read more

a strange one this is. the wife and I arrived on a chilly winter evening in late 2013 for what we termed an "escape from our son." it was needed and only an expensive piece of cow would do. as we entered I noticed the packed bar full of future ex-wives and men drinking white wine, a dangerous mix. as we sat at the table, to my rear was a table of obviously intoxicated Indian men having a grand time. "Good on em," I thought. that night there were no rules. before dinner drink? why yes. appetizer, then a bottle of wine? sure, no kids tonight! $30 upcharge to make your steak a tomahawk? call me Fred Flintstone! so the night went well, food really good, ambience....odd. for a place that has $60 steaks, the music playing in the restaurant, it was either Huey Lewis and the News, or the first Jovi album, was BLARING. so much so I made a comment to the wife about it. there was something very American Psycho about the whole vibe... but in the end, it was a great night, a massive debit to my checking account, and fond memories. I may be back, if I get a Christmas bonus. read more

The food is pretty good. They were out of two things that we ordered and we got there at 5:30. Dinner took a really long time and the waitstaff was very inefficient. The bathroom smelled like there was a sewer leak. read more

My husband and I had dinner at Sullivan's last night. It had been a few years since we'd been to Sullivan's, mostly because we feel that the prices are as expensive as Fleming's but the food and the service do not even come close. This visit did not change my mind of that fact...They had mailed me a gift card for $25 off dinner, so we decided to give them a try again. We did not have a reservation, but they got us seated almost immediately. The wine list is definitely geared towards bottle purchases, however- being in the midst of holiday shopping, we were not wanting to order a whole bottle. The "by the glass" offerings are found at the end of the wine list. Why not at the beginning? I surmised it was because they are trying to push bottle sales, and the fact that it's a chain solidified that idea in my mind. I ordered a $10 glass of Cabernet from Sonoma, which my husband wanted to taste (and then he was planning to order his own glass of wine too). The wine was okay, but in my opinion- quite dull and even a bit acidic. Definitely not as good of a wine (for a house Cabernet) that a steakhouse charging an average of $40 for a steak should have. Incidentally, the least expensive glass of wine is $9, and they range up to $15. My first disappointment definitely was the lack of choices for "by the glass offerings." When we ordered our entrees, the waiter said, "I'll bring you some bread," which he never brought. By the time we were half way done with our salads (I had Caesar and my husband had the iceberg wedge), I had to flag down the bus boy to bring us bread. In my opinion, the salads were the best part of the meal. They were very flavorful, with just the right amount of dressing. Since they were ordered as part of the meal (Chef's selections), the meal came with a small salad. Another notch towards disappointing service though was having to ask the busboy for the bread, and the waiter failing to return to ask my husband which wine he wanted to order, or if he wanted to order wine. He may have assumed that we decided to share one glass. But waiters should not base their service on assumptions. For the main courses, my husband ordered the New York, which was a hefty size portion, but at a hefty price too, $39. The behemoth piece of meat came out on a large plate with nothing else on it. Hmm.. $39, for a steak in Tucson? I know Sullivan's is a chain, but I felt like I could have been in New York city for these prices, and what about putting a few veggies or some potatoes with the meat? My husband didn't seem too enthused about his steak. His only comment was, "It's pretty average." I had the meatloaf, mostly out of curiosity because it said it was topped with a Bearnaise sauce, which I had never had on meatloaf. For $24, it was quite pricy too. The flavor was good, but a bit too sweet, and tasted like sugar and powdered onion soup mix, and overall ended up being way too rich to eat more than a few bites of. I ate less than a third of it, and my husband ate less than half of his steak, yet the waiter didn't seem to notice that either... We had also ordered a side of creamed spinach, which was flavorful- but way too much cream and not enough spinach. It was also room temperature/borderline cold. Now that I think about it- our food was not served hot, so I don't know if it was sitting on the line for a while. The spinach is listed at $8 on the menu, but we were charged $8.50 on the check. Annoying... I hate when restaurants raise their prices and you don't find out until you get the check. Who would complain over .50 cents though, so I suppose it's cheaper for them than reprinting the entire menu? Still, I find it annoying- and I expect more from a "fancy schmancy New York sort of place." Incidentally, this bait and switch pricing happened to me the last time we had gone to Sulllivan's, but with wine being priced less on the menu than we were charged. The difference was more the last time (about $3 for a bottle). Maybe they decided, "let's raise our prices very small amounts- so if someone notices, they are less likely to complain." The best thing the waiter did was to remove the crumbs from the table after he cleared our plates. If he had not done that, Sullivan's would be getting only two stars from me. Bottom line, this place is not up to the same standards it was when it opened. The portions are way too huge. The prices are too high. The food is marginal for the price, and the service is sub-par. After saving $25, our check (with tip) came to $75. This was for two entrees, one side, and one glass of wine. I am not sure if I'll be back. I don't think the food or the service justifies paying those kind of prices. We ended up leaving with three big doggie bags, and enough food for the mother-in-law to eat for two days! In my opinion, if you are going to spend this kind of money on steak in Tucson, Fleming's is a much better bet. read more

We came in with a party of 5 last night for my husbands 50th birthday. We weren't greeted by a host for awhile, when she did finally acknowledge us, no warmth or smile. She brought us to our table. We tried to Ryder drinks many of the wines were not available (3) and several appetizers/dinner dishes weren't available (6). We ordered drinks and they brought us bread and then we ordered dinner. Our waiter, seemed to not give us any attention, we had to ask for every drink and bread again which wasn't brought until after our salads were eaten. We also had asked for a side of salad dressing which never came. The dinner entrees were nice, but came after being treated fairly poorly and spending near $400 on dinner. They also don't bother bringing the birthday guy and desert, which after $400, a free desert shouldn't be an issue. We likely won't return, the restaurant wasn't busy during our time there, I would've expected excellent service in this fine dining establishment. read more

Had a great client dinner last night and had to give credit where credit is due. Because I was born in Omaha, Nebraska and raised on beef, I tend to be a little snobbish when it comes to steak houses. Too many steak houses are messing up the age old formula - great steaks and strong drinks with superb service. Well somebody old school must be running Sullivans! They have plenty of both. I had the bone in aged ribeye, ceaser salad with anchovies (you can't call yourself a real steak house and you don't have a good ceaser or wedge salad), and oysters on the half shell to start. From the beginning of service, our waiter was on top of it, making sure we never had an empty drink and even took our salads back when they arrived because we had not finished the oysters. When is the last time a server actually took something back to allow you more time to enjoy your meal??? One of the managers visited the table twice during our meal to make sure we were enjoying ourselves and the entire wait staff looked like a bunch of Top Model contestants so they have the eye candy factor going for them too. I left just as the live band got started on the patio but I will have to hit it again on another Thursday. Not too close to where I live but central enough to Tucson for most to enjoy. I would definitely add this to your list of places to for special occasions and business dinners. read more

I admit it, the steak I had here was very good. About as good as the Prime beef we get at Costco and grill out. But the prices? What has happened in this country? People are willing to pay hyper-inflated prices for a piece of meat, and then more hyper-inflated prices for a potato, and incredibly hyper-inflated prices for a seafood appetizer? I would love to see a rebellion with people protesting this pretentiousness! Maybe we could get restaurants to come back down to earth with their prices. read more

I am so disappointed. I have been out of town for a couple years for work but before I left Sullivan's was my all time favorite restaurant here. I ate there every chance I could. BUT.... When I came back to town I couldn't wait to start eating there again but I was so let down when I did. I should have known when we walked in on a Friday evening and the place was empty.... Friday night.... empty. Years ago this place would have been packed on a Friday night. Starting out the wait staff was not the best. Very rude and unattentive. When I looked at the menu I was disappointed to find some changes and not for better. The prices went up and the selection went down. I was very disappointed to learn that they no longer served escargot. So being that they removed my favorite app. From the menu I asked what they recommended. I was told the steak eggrolls were good. They were wrong. They were horrible. The steak was terrible and most of it was nasty fat and nerve. Gross. Moving on to dinner. Luckily they had my usual entree. I ordered a filet mignon, medium rare, Oscar style. For sides I ordered the potatoes and creamed spinach. When my order arrived first thing I noticed was the sides were very notably smaller in size.... yet costed more and tasted not up to standard. The spinach was just okay and the potatoes tasted liked chunky boxed potatoes. The steak was overcooked and just as low quality as the eggrolls. The asparagus that came with it were also burned and flavorless. At this point we usually order desert but that wasn't happening after this failure of a dinner. Overall extremely disappointed. The food was not good at all and worse the prices were terrible for the rubbish we got. I have no problem paying high prices if the food and service match in quality or are at least comparable but this was not the case here. Sullivan's you have really gone downhill. I am truly sad because you WERE my favorite here in Tucson. You have lost one of your biggest fans. I will not be returning because I am not willing to pay another 200+ dollars for sub par food and service. Especially when I couldn't even find ONE positive thing about the meal and really wanted to. Sorry read more

We had a party of six to celebrate a friends birthday on a Monday evening at the Tucson Sullivan's Steak House. This was my first visit to the Tucson Sullivan's. Service at the bar and in the restaurant was slow and inexperienced. Both the restaurant and bar were relatively quite, but the bar tender was new and server was more focused on the upsell to more expensive menu items than providing basic customer service. Drinks were slow to arrive and the vodka martinis my friends ordered were poorly mixed. It was at least 15 minutes at our table before water arrived. Forks were removed after each course but were not replaced. I ordered a boneless 12 oz New Your Strip steak medium rare (red on the inside according to our waiter's description). When it arrived it was a this cut of meat and I doubt it was 12 oz in size. Worst of all it was well done, tough and would have been basically tasteless if I had not ordered the Cajun butter topping. By the time the waiter returned to the table to take desert orders, it was too late to send it back to the kitchen so I just asked that he remove my plate. To the server's credit, he did not charge me for the streak. The other five diners did enjoy their steaks and they were prepared correctly. My wife finished less than 1/2 her steak and asked form the remainder to be boxed so she could take it home. The steak was put in a box with the other dinners orders so she never got her steak. Our bill for the table came to about $600 (my portion $200) less the tip. My recommendation is to avoid dining here on Monday's. read more

Sullivan's knows steak, and does it better than almost anyone in town. Their NY strip tops almost any I've had except Ruth's Chris. The food is, in fact, reliably excellent, and their wait staff is young but well seasoned like their mashers. Their patio has the strongest, coldest misting system in town, by the way. The new El Charro could benefit from a meet and greet with that contractor. The bar menu is also reasonable and the portions surprisingly large. The tavern steak is delicious. The bartenders use fresh ingredients, and the difference between fresh and juice box style is enormous. The jazz ensemble is talented but fer chrissakes turn it down. Businessmen give away their secrets because they have to shout... read more

This is the second time I've dined here and it was once again, fairly disappointing. The service was good, but it's frustrating when you leave a restaurant thinking that you could have done a better job with the food at home, cooking it yourself. Not to mention that it would be done for literally five times less than this restaurant. I was given $100 in gift cards for my birthday so the money was not a huge loss. $100 will barely cover two main dishes at this place by the way. For that kind of money I should be only able to dream about having that kind of awesome at my own home. Not the case here. The (medium rare) bone in ribeye steak tasted good but was a bit firm, and not very juicy at all, unlike what I've had at home consistently with the same cut. The potatoes had a good garlic flavor but were dry as well. The creamed spinach was not bad in my opinion. I wish I had a better experience here, with the food specifically, but there are way too many other places that offer way better steak for less than half of what these guys charge. I was with three other people and their opinion on the experience was very much the same. One more note, there were only about four tables occupied while we were here and the hostess decided that it would be best to seat people in the booth next to us rather than spreading people out, allowing for a more quiet experience. This is exactly how my last experience was with my wife a few years ago, as they planted a child in the booth next to us on our anniversary so he could jump up and down, bouncing our seats around as well. If you are going there for the ambiance and service alone, well then you're good to go. I would absolutely not recommend the steak. read more

I dined here one evening and ate in the bar. There was a jazz Trio with singer who did very well. My tab, exclusive of the tip to the trio was 81 bucks. I start with that crass detail so you'll understand the rest of my review. I think restaurant reviews should be related to the cost of the meal. In other words, as the cost goes up so do my standards. The steak at Sullivan's was excellent and cooked perfectly. I believe it was 54 bucks for a 16-ounce New York strip which is the going rate for this level of steak the same as they offer at Fleming's which is half a cut below Ruth's Chris. My drink was made well, it was a Grey Goose and tonic with lemon. Unfortunately, this is where things fall apart because at this price level, especially in a place like Tucson, shortcuts are simply not acceptable. I was never offered any bread or butter whatsoever. My creamed spinach was not creamed spinach it was frozen spinach heated, barely, with some white stuff poured into it (I don't really know what it was) and some store bought pre-shredded unmelted Romano on top. My complimentary bearnaise sauce was not bearnaise sauce. It was clarified butter with some herbs in it. The manager of the restaurant, who should have been overseeing things like this spent most of the time I was in the restaurant standing at the bar across from me chastising the bar staff for one thing or another. So the steak was excellent and the experience was very flawed. read more

Talked to others who had been to same lunch and no one liked their food. I mentioned the dry tough chicken, and others said the steak wasn't good either. I guess those who had the lobster bisque liked it. This kind of poor food is unusual for Sullivan's. But there were over 20 people at the lunch at a cost of $25 so there are a lot of unhappy people. read more

Very Disappointing... Nice looking from the outside... Drinks were good food was mediocre and fish was not fresh. Seared ahi was delivered brown and old looking. The waitress said "that's how it's suppose to look like." We filled out an on-line survey regarding the bad food and service with no response from the restaurant. read more

I have always loved Sullivan's and we frequent the restaurant with our family special occasions. We went tonight for dinner and I was shocked at the change in the top notch service and atmosphere. The service from Johanna was the worst I have ever had there. I miss the great service and even the sharp dressed staff. Sadly, It just isn't the same and we will not be going back. read more

This place is great, the burger here is amazing! Along with the martini's! What's also pretty great about this place is you can order from a list of cigars and smoke in front of a fire place while enjoying your drink! I would love to come back here again! read more

NOISE, NOISE, NOISE!!!! ONE STAR BECAUSE OF THE NOISE!!! So, we had a ladies' night out last evening and ALTHOUGH THE FOOD WAS REALLY REALLY GOOD AND THE SERVICE WAS FINE, our whole dining experience was totally undone by the HORRENDOUS VOLUME of the canned music from the minute we walked into the entryway. We could not have any kind of conversation at all. We entreated the wait staff as well as the manager all of whom were very kind and all of whom did turn down the volume but not for more than about 5 minutes before it was blasting away again. Now, when the music is turned up, voices are raised and soon everyone is practically shouting at each other. It made me almost ill. I do want to add, for the sake of honesty, that I am no spring chicken and neither are my friends but I don't think of myself as an old grouchy biddy. I am very young at heart. The entire wait staff as well as the manager, who looked like Doogie Houser, are all very young and maybe it's just an age difference thing over there. I do wish they would look around the dining room and recognize that they are serving a very mixed age crowd and be a little more thoughtful. Some of us like to engage in conversation during dinner without the shouting. In any case, if I do go back, it's never going to be on a Saturday evening again. read more

Have been living in Tucson for over 4 years, and have heard great things about Sullivans. It was my fathers birthday so we decide on checking it out. Friendly greeting at the front, nice looking dining room and a attentive and courteous server. We knew that this was a higher priced steakhouse and looked forward to the food! We each ordered the 3 course special that was on a separate menu you had to request. That should had tipped us off to what was to follow. As another Yelp reviewer noted, the Lobster Bisque was way too salty, which I agree. When our entrees came out, each steak was overcooked. The waiter did ask us to cut into " the center" of the steaks and see if they were to our liking. Yes the inside "center" of the steaks were fine, unless you turned it over then you would see a "burnt sear" on the other side like the way hamburgers are cooked at 5 Guys. One in the party did alert the waiter, and he did say that they would redo it. Unfortunately we did not have the time to wait, so we ate and asked for the desserts to go. Very disappointed that nothing else was attempted by management or the waiter to make our experience better. That's okay though, Tucson is a culinary mecca of great restaurants...to my amazement Sullivans is not one of them. read more

Amazing!!!!! Perfectly cooked steak. Decent service. The food is great! Kinda fancy so dress up!

I have been a patron of Sullivan's for many years and enjoyed the food and the whole dining experience there. No more. I was truly disappointed in over-priced food that was much lower quality and slow service. It's too bad as this used to be THE place to go out for dinner and drinks with people you want to impress or for a special evening. read more

4 of us went to celebrate a birthday. 6 pm Saturday night. Restaurant was out of Beef Wellington bites and sea bass. We had cocktails, appetizers, soup, entrees and sides. Steaks were cold. My $58 filet in addition to being cold was rare instead of medium rare and I definitely know the difference. No one came around to refill waters. Desert time came and out of creme Brule. Ordered coffees and they were cold. Restaurant did provide a complimentary dessert for my birthday. Nice touch and our waitress Jacky was nice. However having been here many times in the past, we won't be returning. Disappointing to see a once nice place go so downhill. I neglected to mention the bordelaise sauce which was thin runny and flavorless. We have dined at high end restaurants in Tucson going back to the days of the Tack Room as well as around the country and the food and service was unacceptable for this type of establishment read more

Denny's for the 1% While the bar looked interesting, the dining room was uninspiring, had the ambiance of an airport club. The food is pricey and mediocre: $37 entree only for overcooked salmon and one dry shrimp. $53 for a filet which was lukewarm. Spent $160 for a meal that was a very small step up from Outback. read more

$500 of food with $15 worth of service. Appetizers not brought out, empty plates and extra glasses left to wash themselves, check not split as requested - truly inexcusable service for the amount of money this restaurant demands. Been here twice, will never return. 1st time in 20 years I have left less than a 20% tip. They were luck they got a nickel. If you want a good steak with crappy service, go here! If you want a good steak and phenomenal service, go to Flemming's up the road... Or anywhere else that understands fine dining. Taking my family out to a "nice" restaurant has never been more embarrassing. So many better options in Tucson within this same price range. read more

Slow service; took forever to get our cocktails and water. Overpriced drinks; nothing fancy but double what we usually pay. Bad food; worst steak my husband ever had. Not worth the money. Won't be going back. read more

We had dinner last week at Sullivan's and while we've been here several times (mostly to hang out at the bar) this may have been the best time we've had here. Our server was great, having perfect timing, knowing the menu and being around without being disruptive. I chose the prix fixe menu with the jumbo shrimp cocktail, lobster & shrimp bisque, and salmon with asparagus. It was all delicious. My bf chose a cut of steak of some sort which he raved about. Creme brulee closed out the meal before we headed home full and happy. read more

Terrific self-made happy hour! We got there and had a few beverages. I love love love the pineapple vodka drink. I am not sure when their actual happy hour is, but the drinks are delicious!! The atmosphere is dignified. I have enjoyed their steak but the prices are within $30-45 (a bit too much) but still a terrific experience! read more

Although I am still upset over my last visit, I will give them an additional star for their attempted effort to resolve my complaint. I did not call back but appreciate the message and no, I no longer want the bottle -- not worth it! read more