Needed one night and stayed one night. During this short visit, it met all expectations…read more Prime location to convenient town things (eg. shopping, restaurants, bank, freeway access) and Mount Shasta entry. Walkable too. Parking lot in a large L shape so it's easy to park in front of the room. Room itself was clean, comfortable, fully stocked and quiet. Check-in is easy. Got a door code to access which is nice and convenient. Communication was excellent, too. Texted my ETA on arrival and texted when Ieft, which is good because I left before the sun came up. So easy!

Pleasant stay | Clean…read more We booked the same day we needed a hotel. Booking was easy, check in was quick. The room was first floor near the stairs and smoking area outside, but that was not a problem at all. The room was clean, towels and bedding were clean and crisp. I liked the welcome note on the bed. That was really sweet of them! The room had a microwave and small fridge w/freezer. There was a small office desk with coffee and ice. Tv, a/c, heater unit. Two things to note: 1. If you use 3 ports to charge at the clock on the nightstand, it uses too much power and one of the electronics needs to be unplugged. There are wall outlets, so you'd need to use those. 2. We didn't have a shower curtain when we arrived. I thought it was one of those modern places where it's just open, but we definitely needed a shower curtain. I felt so bad showering and getting everything wet in the bathroom. Housekeeping was kind to answer quickly and gave us towels to clean up. The fan in the bathroom isn't that effective. I suspect they'll have a mold problem in the future. The light switch to the bathroom is on the outside, which I thought was odd. Other than that, we had a pleasant one night stay. We would stay here again!

Great staff! Wonderful room! Excellent location. We enjoyed our stay very much and will…read morereturn. We had a third-floor room with balcony and view of Mt Shasta. We will book that again.

This place is so utterly under staffed that it is painfully difficult just to get any decent…read moreservice at the restaurant. While there are plenty of tables, the staff is unable to get people seated for at least 25 minutes. Then once seated it is another 15 minutes wait to order breakfast. Additionally, during one of the busiest time of the year on Memorial Day weekend, the hotel is being remodeled. Right in front of our room was so noisy as they were scrapping the floors and installing carpet, the noise lasted until 1 AM. Then work started again at around 630 AM again the next day. At one point I personally asked the workers to quiet down because reporting the noise to the front desk was ineffective. While convenient because it is located right off the freeway, be prepared to wait and wait and wait at this place.

I had this property recommended by a friend and decided to try it. The good things were, it was…read moreclean and they allow pets. The rooms all run along a wooden walkway facing the parking lot. I was notified there would be construction from 9 to 5 which wasn't a problem for me as I was arriving after 5 and leaving before 9. What was a problem was that the parking lot was roped off so you had to park on the outer edges rather than in front of the room, I was in 18. This was a bit of an issue for me as one of the reasons I booked was that just coming off of a knee replacement I wanted a room that I could park directly in front of. If they had disclosed this, I would have gone somewhere else. Secondly, the pillow situation was pretty horrible, old feather pillows which flattened down to nothingness, no support at all. The heating unit was one of those old wall units with a really loud fan, so couldn't keep that on. Hot and cold water difficult to get in shower, so either scald or lukewarm. there was no space to put items above sink on tiny shelf. I would not stay there again.

We'd give 6 stars if it were possible! We stay at CCI at…read moreleast 4x a year as we go back and forth from SoCal to Portland on our Oregon Odyssey. Get ready for a doozy of run-on compliments... The staff is fantastic, the rooms are perfectly clean, they welcome our furbabies (even have a dog exercise area & towels!), it's walking distance to downtown for dinner, the beds are super comfy, the tap water is probably the best I've ever tasted, they have a self-service (coin) laundry room, a great communal deck, and (last but not least) you can park right in front of your room. Stay here, it's wonderful. See you soon CCI!

Great resort & restaurant!…read more I stayed at Mt. Shasta Resort in 2015 when I attended a Crones Counsel gathering there. We all loved the cabin with Lake Siskiyou in the back yard. It was roomy, clean, quiet & comfortable. Three of us shared a 2-bedroom cabin. In 2017 I moved to Weed, and started coming to the restaurant at the resort for special lunches and dinners. The wait staff in the dining room is superb. They always make us feel like family. I sat on the outside deck for lunch last summer, but the wait staff out there was not at all the same. Food was slow coming and the everything was cold when it arrived. At my request, the fries were replaced with hot fries, but we had almost finished our lunch by the time they came. The food in the restaurant has been great without exception. I always ordered the Pork Ragu for dinner until they took it off the menu. I haven't been back for dinner. When I first started eating at the restaurant, one of the waiters told me about their rewards club for locals that I joined. They send me a certificate for $10 off when I have spent a certain amount. I think it's $200 which adds up fast. They also gift me a bottle of champagne every so often. Unfortunately, I haven't been able to use all the coupons quickly enough before they expire.

The location has potential, but our stay was highly disappointing…read more First and foremost, the checkout policy requires guests to wash all dishes prior to checking out. This is a major sanitation concern. IF the property thoroughly cleans and sanitizes the kitchenware between stays, this chore is an unnecessary burden on paying guests. If they do not reclean them, then the health and safety of incoming guests relies entirely on the honor system and the cleaning habits of previous occupants. It is incredibly unsettling to think the dishes we used may not have been professionally washed or sanitized. The cabin itself clearly got a "landlord special" French doors were stuck and wouldnt open. Had to call maintenance to get them fixed. The refrigerator and cabinet drawers overlap so tightly that opening the fridge makes the drawers to open, and vice versa. The fridge door is already dented, clearly from this problem. The blinds are old, broken, and don't close all the way. So we had to wake up with the sun every morning, spiderwebs in the ceiling corners throughout the cabin. For the price charged to stay here, guests should at least be guaranteed professional cleanliness. Unfortunately, this property missed the mark on all counts.

I'm not sure where to begin! TL;DR - this property exceeded our expectations and we will…read moredefinitely stay here again when we return to the area. From the time I booked to the time we checked out, the timing of their communication and the amount of information was perfect. The emails before our trip helped us prep, the ones the day of check-in helped us remember the code we'd need and where to park. We had opportunities to ask questions or voice concerns during our stay if needed and the reminders for check-out were helpful. When I host guests at my house, I do everything I can to anticipate needs to make their stay as welcoming as possible. There are so many facets to hospitality. To say I was absolutely blown away by the level of care these owners put into their property is an understatement! When you read the other reviews about the cleanliness of the property/rooms, the fantastic communication and the attention to detail, believe them. Not only were the amenities more than we needed, but they anticipated our needs before we knew we'd have them. They're THAT good! I don't want to spoil all the surprises so if you find yourself in Room 201, you'll know. ;-) As we departed, we scanned the room several times, but yep, we woke up in the middle of the night realizing we had forgotten some important healing tools my boyfriends uses for his business. Dawn received a 2:10am email and before 12noon, she and the team located our items and had made arrangements to get those back to us. Such superior and swift customer service! This property is centrally located so we could explore as much or little as we wanted and it was perfect for my boyfriend's birthday weekend. A HUGE thank you to the Summit Lofts team for making our stay so enjoyable!

We only stayed one night while passing through town but we will be back for a longer stay. The room…read more(206) was perfect with the in room washer and dryer to do laundry after a week on the road. Great location, walkable to the grocery store and restaurant for dinner. Check in and out was super easy. Very happy with our stay here.

We have stayed with Kris and David (and their adorable little senior dog, Cork) four times over the…read morelast few years. We make it a point to stay at Mt Shasta Ranch when we drive to the Bay Area from Seattle. Each and every time we have been warmly welcomed with fresh homemade cookies, coffee and tea, as well as wine in the afternoon. They are kind, hardworking people living their dream of offering a top notch bed and breakfast in their lovely home. I especially enjoy sundown on the front veranda with blankets, our beverage of choice, a wonderful view of Mount Shasta and the beautiful countryside. The mansion, built in 1923, is well kept and spotless. There is a large dining room with a billiard table and many windows where one can read and watch finches and other birds at the bird feeders. There's also a cozy living room with a fireplace and a lovely wood fire when it is chilly outside. Each time they have offered our choice of rooms when available and been treated like family. The bedrooms, each one tastefully decorated with antiques, feature comfortable beds and thoughtfully curated amenities. There are two separate lodges for families behind the house itself. I also appreciated seeing a pair of horses in the pasture next door. Kris and David are always happy to recommend local restaurants, hikes and other activities. But most of all the this B&B is a quiet and peaceful respite. I know they also host various groups for retreats. We have especially enjoyed meeting other guests at the Mt Shasta Ranch as well. Lastly, a highlight of our stay is Kris's gourmet breakfasts, delicious and varied, served by David who is charming and accommodating. This place is an absolute gem. We highly recommend it.

Wow! What a time at Mt Shasta Ranch Bed and Breakfast. Kris and David showed so much hospitality…read moreduring the couple of days I spent there with my family. Wonderful cooking, great recommendations on hikes, and overall an awesome time. Can't recommend them enough!

Tiffany at the front desk was incredibly kind and made sure we were well taken care of throughout…read moreour stay. We experienced an issue with our booking upon arrival, but Tiffany and the management team handled it professionally and quickly. As a generous gesture, management provided us with one complimentary night out of our three-night stay, which we greatly appreciated. Thank you! Tiffany also shared many helpful recommendations for local attractions and restaurants, which made our visit even more enjoyable. We stayed in a double queen room that was very clean, comfortable, and charming. The blueberry waffle breakfast was absolutely delicious, and the hotel's classy, nostalgic atmosphere made our stay feel extra special. The gardens were beautifully maintained and filled with blooming flowers. There were plenty of chairs and tables throughout the grounds, providing peaceful spots to relax and enjoy the scenery. Overall, we had a wonderful experience and thoroughly enjoyed our stay. We truly appreciated the exceptional hospitality and look forward to returning in the future!

Stopped here overnight on a road trip up to Oregon and while we didn't get to experience everything…read morethe inn has to offer, what we did experience was genuinely lovely. The inn itself is charming and the breakfast room is welcoming... we left too early to take advantage of the complimentary breakfast but noted it for next time. We did make it to the evening wine tasting, which was a nice touch. A white and a red were offered. Small hiccup... the server mentioned she'd have to run across the street to their sister property to grab a wine opener. We didn't want to wait so we just went with the red since it was already open. She also gave us a dinner recommendation that turned out to be a good call. The room was spacious and clean for two people. Good amenities... a safe, a fridge that's bigger than a mini but smaller than a full size, a microwave, and a dinette seating area. The outlets are dated and made keeping a charger plugged in a little frustrating. But the detail that genuinely impressed me... two luggage racks. Sounds small but even higher end hotels usually only give you one. That kind of thoughtfulness adds up. Would stay again if passing through Mount Shasta... and next time we're staying long enough for breakfast.

We stayed here for the second time, the first time was great! This time the room was still great!…read moreThe heater sucks though. They leave instructions because it is so awkward to operate. We were freezing but managed to get it to work at 3:30 AM. Just make sure the heater works before you get to settled in.

We stayed at Shasta Inn while passing through Mt. Shasta and appreciated the rustic charm and clean…read morerooms. The property is simple but offers the basics for a short stay. There's also an on-site restaurant just past the lobby, which is convenient if you're not heading into town (the main downtown area is a short drive away). We were traveling with another couple who needed a ground floor room, and while the hotel doesn't have elevators, we were able to swap our second-floor room with theirs at check-in, which worked out fine. However, a few hours later we came back from dinner to find a woman walking into their room... yes, the one they were already staying in. Turns out the front desk mistakenly reassigned the same room to another guest. The staff member on duty (who had also checked us in) didn't seem particularly alarmed by the situation, which was surprising given the seriousness of the mix-up. It made me fear that someone had easily walked into our room too. I had also asked about borrowing some bags for cornhole, which is available in the front play area. The front desk agent wasn't very friendly and reminded me they were closing at 9pm and that there's a noise ordinance. Totally understandable, but it wasn't yet 9 and the activity area had already been shut down. One big heads-up for light sleepers: the inn is located very close to active train tracks. Trains came through several times overnight and the horns were loud. I'd suggest earplugs or choosing a different property if you're sensitive to sound. On a positive note, we were pleasantly surprised to receive a to-go breakfast bag when checking out. It included a pastry, granola bar, yogurt, and bottled water... perfect for our early morning hike up Mt. Shasta. A small recommendation to improve the guest experience: more attentiveness and care in how staff handle guest interactions could go a long way. Something as simple as a friendly tone and accurate room assignment tracking would've made a big difference. It's unclear how the same staff member who checked us all in didn't realize the room was already occupied.

I stayed here two nights ago. The trip was very impromptu and was unplanned. Check in was not…read morewithout flaws, but due to no fault of the hotel. However the clerk which I believe was the owner, was very helpful. After helping me to calm down we worked it through and figured out that my daughter-in-law had actually booked me under her name that's why we cannot find the reservation. The hotel room itself, was clean and comfortable. I will say the rooms are not particularly large. I do have a walker and was not able to enter into the restroom with my walker which made it difficult, nor was there a lot of room between the bed and the microwave / fridge for my walker but that was at least doable. However both the owner and his wife were very helpful and very kind! The wife and I could not figure out how to get the TV on, and one quick call to the husband and it was up and running. Furthermore what impress me the most, was after checking out and getting my taxi to the Greyhound station, the wife came running up to me. She had left the hotel and followed me to the Greyhound station, explaining that I had left my medication in the fridge along with my phone cord. She went above and beyond and I would highly recommend this hotel to anybody.

Wonderful! The people who run it are fantastic!…read moreOur truck driver stayed there on a fire in the area and they were exceptionally kind to him. We'll stay there again.

We called day of to book a room for 2 days. Lady quoted 180 per night. When we arrived they changed…read moreit to 300 per night. When we called she even took our credit card information. We asked on the phone if it cheaper to go thru orbits she said no. On orbits it was 170. Whatever they are doing here is a SCAM!!!! Unprofessional and flat out changed the price in 2 hours.

The room was overall fine. The bathroom was updated and modern, while the room itself was dated but…read morespacious. The place was relatively cheap considering it was a last minute booking, so that's a plus! Overall, I'd stay here again in a pinch.