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    Sunchaser Inc

    4.3 (63 reviews)
    Open 7:00 am - 4:00 pm

    Services - Sunchaser Inc

    Solar system installation

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    Artie C.

    If you have been considering a solar system for your pool I highly recommend that you call Brandon the owner at Sunchaser Inc. Greg, Brandon's brother was amazing, he brought samples of the product as well as spent time educating me on how the solar would be installed as well as how it works. Brandon was excellent at communication and very easy to work with spent a good amount of time on the phone with me explaining different aspects of the system. When we had to change our installation date due to all of the rain we were having, they came out on Memorial Day and got it installed. Talk about going above and beyond. On our install date Jeremy, Chris arrived on time walked me through the process and got started. When they were done they left our yard clean of all debris taught us how to use the system and were on their way! The system is working great and we couldn't be more pleased with the entire process as well as the whole team at Sunchaser Inc! Love these guy's

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    9 years ago

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    Brandon C.

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    10 years ago

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    9 years ago

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    Brandon C.

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    10 years ago

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    Brandon C.

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    10 years ago

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    Brandon C.

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    10 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    Brandon C.

    Rob, thank you for your business and feedback. -Brandon

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    9 years ago

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    Page 2 of 2

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    Review Highlights - Sunchaser Inc

    Always great customer service with everyone I have had contact with from the company but Greg is the BEST!

    Mentioned in 29 reviews

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    Taylor-Made Pools & Spas - Here is my beautiful pool at nighttime.

    Taylor-Made Pools & Spas

    (48 reviews)

    We have recently completed a pool using Taylor Made Pools and the experience was amazing. From the…read morevery begining Allen was a joy to work with. We had an idea of what we wanted but with Allen's guidance and expertise the final project was more then I had dreamed. All time lines and payments were spelled out and every single one of them was done on time and with perfection. Allen and his team made our dreams come true. I cannot recommend this company enough.

    We're starting to redo our backyard and 'coping' along the pool and spa is one of the installations…read morethat we're having done. I spoke with a technician today and was not happy with the way he was 'coming across'. He was abrasive and unprofessional. He has never been to our house, nor has he ever inspected our pool/spa area. When I was asking questions concerning the coping and what it entails, he abruptly said unequivocally, that ALL the waterline tile would need to be replaced. My understanding was that, coping does not automatically mean all of the existing waterline tile MUST be replaced. There are situations where removing old coping damages the upper tile course, or where deterioration of the bond beam requires enough demolition hat replacing tile becomes sensible. But that's something a contractor should determine AFTER INSPECTING THE POOL, not treat it as an automatic rule for every coping job. A company that hasn't even seen the project and makes demands like these, is one that I would never hire to do a project for me.

    Pool Logic

    Pool Logic

    (18 reviews)

    Steer clear of this company. They provide OK pool service. Nothing exceptional and depending on who…read moreis servicing the pool they do the bare minimum and others go above and beyond. Unfortunately I received more of the bear minimum service. Plus the customer service you receive will be subpar! They have huge communication issues within the company as well as with their clients. We signed up with them in February 2024 when they were Cabana Pools and explained the time frame we needed. They were able to accommodate us and we became customers. Kyle was very helpful. However, sometimes they would come late or not at all and wouldn't notify us while Cabana Pools, once they became Pool Logic they never contacted us and when I contacted about service I was greeted with rude responses. Another issue we had was they would sometimes leave our gate open or unlocked if closed. Our most recent issue was the inconsistency with service and when I called to ask where our technician was I was greeted with someone else is covering and when I asked about an ETA, I was given there is no ETA. When I responded with ok however I am unhappy. It was escalated and I was given an ETA. The manager then contacted me and I missed the call. when I tried to call right back it said this number isn't receiving calls at this time . I tried calling again and a woman answered laughing. She then continued to giggle while I was responding. Very irritating and unprofessional. I spoke with the manager and he was very nice. He had explained that there was some confusion with the notes on the account, yet lack of communication within the company, and someone put notes on our account that were inaccurate. The manager was apologetic but did try to make excuses which upset me more. I did let him know we would likely be canceling service soon, and he understood. Unfortunately I hadn't canceled before they charged us, which is the 1st of the month, even if the 1st is a Sunday, which was 5 days before our next service. I immediately contacted them ask about canceling service and if I was able to receive a refund. I received confirmation the next day that they were canceling our service and a request to billing for a refund to be issued was sent. 24 hours later someone from billing, by the name Averie, said they would be sending me a check, not refunding my account. I immediately responded and explained that this wasn't ok as we have issues receiving our mail and they took the payment directly out of our account. She responded 23 hours later explaining that Quikbooks doesn't allow refunds to bank accounts. I then immediately called the office and asked for the Averie, I was told she wasn't in the office. When I asked for a manager I was asked why and I explained she just messaged me 2 minutes ago so she is in the office. I was then put on hold and she became available. Averie got on the call and proceeded to give information that was contradictory and when I asked for it to be escalated I was told that no one was there as the owner was the only escalation and he is currently out on Paternity leave and no one is taking over of him currently, so she would forward the info to him but could not guarantee any follow up soon. Very unprofessional!! I really liked the company when it was Cabana Pools. Not sure if the company expanded or merged, but since becoming Pool Logic it is the worst!

    I signed the contract with their company the second week of November. Right out of the gate I asked…read moreKyle about debris accumulating in my spa and in the pool. Their technician came and serviced my pool, cleaned out the spa and within days, the spa was full again with debris. I called and I emailed Kyle asking if he could look into it. I got no response and his technician came the following week for the regularly scheduled cleaning and cleaned the spa with the same result, debris filled back up almost immediately. Kyle (or service manager) finally texted me back and scheduled the cleaning of my pool filter. Someone from their company cleaned the filter and left residue all over the concrete and a small portion of my backyard grass. They clearly used my outdoor hose to clean the filter and just as easily could have hosed the concrete off after they were done. Even more frustrating is when they left, I was not offered additional service to vacuum the spa out to ensure that in fact was the issue. The contract you will sign with states there is an additional $15 fee to have excess debris removed if needed prior to cleaning. I would have gladly paid extra to have the spa cleaned. I emailed them about all of this and included pictures. I still got no response from Kyle or someone their company. Moving forward, the following week was thanksgiving and the service got skipped until the next week. I did not want to wait two whole weeks for my spa and pool to be cleaned out. I have numerous other services that are delayed because of holidays (EDCO, Sparkletts Water, landscaping, etc) and all my services are delayed one day, not an entire week. PoolLogic started my service well into the month and I only got two cleanings in the entire month November. If the service was prorated to reflect the start date or reflect any given holiday, I would have been more flexible with their lack of communication. But when I still had to clean and vacuum out my own pool and spa on two different occasions, Its not worth the money or the frustration. I canceled my contract via email on Nov 30th and almost immediately Kyle reached out to ask why. After sending him the above stated response, he apologized for the lack of communication and offered a free month of service and free part replacement from my filter. I accepted the offer and told him I'm an easy person to get ahold of and a little communication, goes a long way. Not surprised, my pool never got serviced Dec 1st Or Dec 8th. So I emailed him back and just told him to cancel my contract. I'm sure they are nice people, just bad communicators.

    Sunchaser Inc - solarinstallation - Updated September 2026

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