Another trip to Capri Laguna in the books! Thank you Morgan, Bachir and Nick, you were all perfect…read morehosts! Loved the sunset, wine and view!! I'll be back.

I stayed here while my sister was visiting me in LA and we had one of the best times ever! The…read morehotel was incredibly clean, calming, had character and charm and made us feel like we were in Europe! The staff on top of that was incredibly accommodating and helpful to make sure our time there was flawless. Thank you Nick & Morgan for the great recommendations for coffee and dinner! I can't WAIT to come back here! It was truly a needed getaway from the craziness of the city!

We arrived at the property a little before scheduled check in (2 hours ahead of time). I thought we…read morewould have to wait a long while, but the receptionist (Holly) checked us in immediately, and upgraded our room. She was friendly, professional, helpful, and accommodating. She explained all the hotel's amenities. In addition to the room charge, a $40 resort fee got us: 1. On-site parking; 2. Welcome sangrias; 3. Chocolate chip cookies each night; 4. A European styled breakfast each morning from 7am to 10am; 5. Wi-fi; 6. Beach chairs and umbrellas. Parking in Laguna Beach is a premium, so parking at the resort was great. The city of Laguna offers a free shuttle with a bus stop almost in front of the hotel. So we parked our car and took the shuttle all over town. The property is a well maintained, quant renovated 26 room Italian style resort. It's clean, charming, and has lots of character. It felt nice being at a small property and not at a large commercial hotel. We felt like we were back in Italy on vacation again! Just walking past the front of the hotel, you would not know that there is a luxury resort inside. They have a heated swimming pool (83 degrees), a sauna, and a secluded sun bathing lounge area and several other amenities. We opted for the heated wellness treatment which is a jacuzzi hot tub for two with mineral water. But they also offer single and couples messages and other message therapies. They have a quant internal courtyard for dining as well. We enjoyed a great European breakfast each day which was well prepared, fresh, healthy, and served by great hostesses. We especially liked the frittatas, fresh squeezed orange juice, hot coffee, and iced cold lemon water. The property is a historic landmark, so it doesn't offer handicap accessibility. So if you or someone in your group is in a wheel chair or uses a walker then this property won't work for you. Overall we really enjoyed staying here and would definitely go back again.

My husband and I spent two amazing nights here during the week. It got pretty busy at the inn as…read moreit was spring break. The service was excellent and can see that staff takes great care and attention to making sure everything is taken care of. We very much appreciated all the amenities this inn had to offer such as the welcome drink, evening cookies (delicious!), sauna, sunblock at the pool, towels, lovely breakfast.. all complimentary (breakfast with resort fee). We also appreciated the 10% military discount. We stayed in room 23 which was a standard queen bed with garden view and liked that spot because it felt central, private, and quiet. The room is on the smaller side but it was fine. It does not have a fridge but they provide an ice bucket. We ended up putting our bottled waters on top of the AC box and that kept it cool. Being that the inn is beautifully historic, there weren't many outlets inside the room. The bath robes were very plush. Both lamp shade knobs didn't seem to turn properly but we made it work somehow. Otherwise, we felt well taken care of throughout our stay and so glad we came. Aside from the inn, there is a walk to get to Victoria Beach. We walked south along Coast Highway to Victoria Place and found the underpass from there. We also took the free trolley outside of the hotel to get around town. It could be quite a wait for the trolley as we waited 30 mins. There is a QR code on the sign to track the trolley locations.

A week ago my husband and I stayed to celebrate our first anniversary. We could not have a picked a…read morebetter place. From the moment we entered the resort until we checked out, our experience was nothing short of perfect to be totally honest. I had high expectations when we arrived, and they actually surpassed that. Where do I even begin, first of all the entire place is beautiful. If clean, light, beachy/chic is your aesthetic, this place does not disappoint. The customer service was exceptional. EXCEPTIONAL. Cole initially helped us check in and even upgraded our stay to a presidential suite available! Honestly the most epic view and suite we could have ever booked! Thank you so much Cole! If the property was any closer to the water we would be in the water lol. So beautiful. I think this is going to end up being a staple getaway spot for us. If you are still deciding, I highly encourage you to book a stay here. We went to their restaurant for drinks and brunch the next day (cocktails, service, and food was amazing) , we booked a couples massage which was such a relaxing experience (both massage therapists were so kind and skilled), and we even laid by the pool which was also nice and relaxing. 5 stars in every category. If I could rate higher I would. Customer service from every staff member we spoke to was above and beyond. If you want to have a coastal luxury experience that actually exceeds your expectations this is it.

Wow, this is a beautiful hotel! Been seeing this property all over social media and wanted to make…read morethis one of our stays. On-site service is great. Taking off one star since I later learned that it is quite hard to get a hold of you guys via phone. My husband was trying to surprise me with champagne and flowers and said nobody returned his voicemail and he tried calling back several times after :( Our travel agent also said that it was hard getting a hold of you guys for booking as well but it eventually got solved. However, on-site staff is very accommodating. I particularly wanted to give Ha a shoutout for a complex booking situation that she handled with great ease and superb customer service. When I learned that she was still in training, I was so surprised since she handled it like a pro with her conflict resolution skills. She was so warm and friendly -- I felt like I was talking to a long-time friend. Management, please give Ha a raise if you are reading this. We were initially going to write this place off since both my husband and agent were having a hard time getting in touch with the front desk but our experience with Ha really changed my perception afterwards. Ha is truly a gem!

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

Located in the north part of Laguna Beach on the north coast highway, it's a block-ish from the…read morebeach with partial ocean views from top rooms, bottom has more limited views, just views of a small, but clean pool. Rooms were spacious, clean, looks more newly renovated. I'm not sure if all the rooms do, but ours had a nice little balcony out the back of the bathroom. Nice selection of mini bar, lots of snacks and drinks to choose from, it's Wine o'clock Happy Hour in the lobby (free red or white wine with yummy warm cookies). The hotel lends out umbrellas, beach chairs, and towels if you want to go walk the 10 minutes to the beach. There are loads of restaurants and boutiques within walking distance too. I think it's $50 a night for a car? I'm not quite sure, but it was around there. It's quiet, convenient, clean, and we would probably stay there again.

I can't say enough good things about this hotel and their incredible staff. Unfortunately, I had to…read morecancel my stay due to a family emergency, and during such a difficult time, the kindness and understanding they showed meant everything to me. A special thank you to the manager Cole, who truly went above and beyond. Despite the cancellation policy, they took the time to listen, showed genuine compassion, and helped arrange a full refund. That level of care and humanity is rare, and it did not go unnoticed. While I wasn't able to stay this time, this experience alone has made me a loyal customer. I will absolutely be booking here in the future and recommending this hotel to friends and family. Thank you again for your empathy and outstanding service during a very difficult moment.

loved our stay! perfect location. cozy rooms. Maria was so kind and helpful. would definitely…read morerecommend and stay again.

Stayed at Casa Loma to celebrate my daughter's high school graduation. She wanted to stay in Laguna…read moreBeach. We usually stay at a Hilton brand hotel, there weren't any on the beach. I researched every hotel I could find that was within walking distance to the beach in Laguna. I was not sure what to expect since reviews were a little inconsistent. I was very impressed by the ambiance of this hotel! It's gorgeous! It's warm, tropical and beachy. Very unlike a chain hotel. There were a lot of beautiful details that made the hotel unique. The bed was very comfortable too. Our room had direct access to the pool and that was a nice feature. Other reviews mention the high cost, I agree, it was costly with additional fees. However it's not an economy hotel. It's directly on the beach and I expected to pay a premium rate because of that. A welcome note and fruit were left in the room upon arrival. The staff were great, Sam checked us in and he was very sweet. There was another young man with long hair that was also very kind (I didn't get his name, he gave great direction on some local shopping). Maria made an amazing champagne spritz and she was also very hospitable. Would stay at Casa Loma again 100%. It was a very pleasant experience!

This venue stepped in and saved my wife's birthday when high tides forced our other venue to…read morecancel. Every staff member was incredibly nice, welcoming, and invested in making sure my wife felt celebrated. A massive shoutout to the manager, Max. He recognized our situation and handled everything with absolute empathy and class. He elevated the entire experience. The drinks were fantastic, the fire pit provided the perfect atmosphere, and the service was seamless from start to finish. It made it abundantly clear that customer care is their top priority. If you are planning a special occasion and want a team that actually cares, look no further. Max and his entire crew turned what could have been a stressful evening into a high point of our year, and they have earned repeat visits.

The staff at the ranch were absolutely amazing, and every single person we interacted with went…read moreabove and beyond. Max at Harvest was fantastic, as was our server, Scott. Josie at the Farm was also incredible. She was extremely knowledgeable and passionate about her profession, and we learned so much about the ranch's mission of sustainability. That experience made us even more invested in and appreciative of the property. The room and amenities were excellent as well. Everything was very clean, the shower was great, and the overall experience was exactly what you would expect from a property of this caliber. I genuinely hope to return one day and be able to give the ranch a 5-star review, but there is one area I feel deserves some attention: the pool environment, specifically the enforcement of the pool rules with children. I completely understand that the pool can become extremely busy and that staff are understandably focused on serving guests. However, I think there needs to be more responsibility placed on the adults accompanying children, along with more consistent reminders from staff when necessary. The posted rules specifically prohibit ball throwing, diving, horseplay, yelling and screaming, and state that children under 14 should not be left unattended. Unfortunately, during our visit, nearly all of these rules were being disregarded. There were children throwing things, fighting, using foul language, and engaging in loud horseplay. At one point, drinks were even being spilled into the jacuzzi. It ultimately made the pool area feel more like a chaotic family pool than the peaceful, upscale environment the ranch is otherwise known for. Kids will be kids, and I certainly don't fault children for being energetic. My concern is that the ranch is a tucked-away oasis that feels very intentionally designed for adults and relaxation. The pool rules are there for a reason, and I think more consistent enforcement, and perhaps clearer reminders to parents, would go a long way toward preserving that atmosphere for everyone. Overall, we had a wonderful experience, and the staff, property, and sustainability experience were exceptional. With some additional attention to the pool environment, I think the ranch could easily deliver the 5-star experience I hope to experience on our next visit.

My friends chose Larsen at the Hotel Laguna for its panoramic views and Californian food. Making a…read morereservation in advance will help guarantee one of the window seats, so plan ahead. The easy onsite valet parking (validation at the restaurant makes it reasonably priced for beachfront hotel parking). We all enjoyed the shared calamari appetizer for $24 One meat eater chose the caesar salad ($18) with added steak ($16) which was enjoyed even though it was cooked at medium instead of rare doneness. I chose the $28 octopus which tasted much better than the presentation looked. The $26 shaved steak sandwich which was the least enjoyed of all our entrées because it was more bread than meat and not very well seasoned. We all enjoyed our wine and cocktails, but most of all we enjoyed the view!

The service is terrible and the rooms looked dated despite it being newer. They also used to block…read morea beach off when all beaches here are public. I'd go somewhere else more welcoming & up to date!

The Tides is in an excellent location, across the street from the wonderful Heisler Park and…read morewalking distance to just about any place you would want to visit. The housekeeper is excellent. My room was extremely clean for the duration of my stay. The gentleman who checked me out at the end of my stay was very pleasant. However, I am only giving three stars because first impressions are lasting and the woman who was working the Office check-in desk when I arrived made me feel like an annoyance who was interrupting her work. She was efficient but less than welcoming during the check-in process. Unfortunately, I had to interact with this woman two more times during my stay and each interaction was equally unpleasant. My goal in staying at The Tides was to destress but she made me feel like "Bad Dog". Soon after checking in, I had to return to the Office to ask for assistance with accessing the WiFi and a day later, I had to ask for assistance with accessing the pool. I assumed that I needed to use my hotel key to open the gate to the pool. The Office woman made me feel like a fool when she rolled her eyes and said in a tone that I interpreted as exasperated, "There's a latch at the upper top corner of the gate." She was right. There was a latch but it was painted the same color as the gate and I didn't notice it. I only noticed the key hole. My bad. As I floated in the pool, I said to myself, "You are Bad Dog." Someone needs to explain to this Office woman that without these pesky visitors, her business will have no customers and she will have no job.

I booked through a third-party so maybe that's why my request for "quietest room" got ignored?…read more When I checked in, they told me I would be in room 105. I asked if I could be moved to a second floor room and explained that I had already requested a quiet room. (First-floor rooms tend to be riddled with over-head noise.) I was assured that room 105 was quiet. It wasn't. Not at all. Not even a little. Since I doubt a herd of elephants was staying in the room above me (what it sounded like) I am convinced the floors and walls are paper thin. Room 105 is right next door to the housekeeping room (also not quiet). AND the parking for check-in is directly in front of the room. Again, not quiet. The location is AMAZING! Two stars for that! My room was dated, but very clean. One star for that.

From the moment you step into the hotel you are greeted by a warm hospitality staff, who is ready…read moreto answer your questions, check you in and provide some helpful recommendations for getting around Laguna Beach. This hotel is a handful of steps from the most perfect beachfront where a day of play in the sand with little ones is as picturesque as any Pacific Ocean view can get. Don't forget to make a reservation or go up early to one of the hotel's restaurants where a delightful menu will satisfy your culinary cravings. Last but not least, nothing beats a beautiful view of blue ocean waves as you turn down for the night. The rooms are modern and designed with just the right touch of coastal chic.

I am extremely disappointed with my experience at this hotel. During my stay, my vehicle was…read moredamaged while parked in the hotel's parking lot. When I reported the incident, I expected at least a professional investigation and clear communication. Unfortunately, neither was provided. The most frustrating part was the lack of communication from hotel management. I had to follow up seven separate times before receiving any meaningful response regarding my claim. Even then, the information I received was inconsistent and contradictory. One hotel associate told me that security cameras were being reviewed, while another later informed me that there are no cameras in the parking lot at all. This lack of coordination and transparency made an already stressful situation even worse. When the hotel finally responded, they pointed to a limited liability disclaimer allegedly printed on the parking placard. However, the placard I was given was already torn when I received it, and I was never asked to read, acknowledge, or sign anything related to parking liability. Using a damaged placard as evidence that guests were properly informed feels misleading and raises serious concerns about how these policies are communicated. While I understand that hotels may have policies limiting liability, I expected better security measures, more professional communication, and a genuine effort to assist a guest whose property was damaged on-site. Instead, I encountered delays, conflicting information, and a complete lack of accountability. Based on this experience, I would strongly encourage future guests to exercise caution when parking here and to carefully document the condition of their vehicle and any parking materials they receive. The hotel's handling of this situation has left me with little confidence in its commitment to guest service and customer care.