Needed to get a rental car for a couple of days while mine was in the shop. Very easy reservation…read moreprocess and pick up process. The return process was also very easy. All in all hustle free and if I find myself needing a rental again, would definitely come back to the location. The price for a rental was also extremely reasonable better than a lot of other companies. I did not need it, but saw they also do offer shuttle service to the airport which is a nice feature to have if you were flying in or out of town

On Sunday, 4/19 around 3 p.m., I was leaving home to run errands when four dashboard warning lights…read morecame on, including the check engine light. Realizing I would need a car, I immediately began looking for a rental. Since it was Sunday afternoon, many places were already closed. I found Stop-N-Go Rent-A-Car and booked a vehicle online after seeing their reasonable prices. I called to confirm the reservation, and Ben, the owner, verified everything and honored the quoted price. I arrived shortly before closing, feeling stressed and overwhelmed, but Ben was incredibly kind and accommodating from the start. I rented the car from Sunday, 4/19 through Saturday, 4/25. Throughout the entire process, Ben was honest, transparent, and genuinely helpful. He truly went above and beyond and was a lifesaver during a difficult week. When I returned the car with my daughter and planned to Uber home, Ben kindly offered to drive us instead. My daughter had recently fractured her foot and was limited in mobility, so his kindness meant even more. He has a very humble, fatherly presence and made a stressful situation much easier. I would highly recommend Stop-N-Go Rent-A-Car to anyone in need of a rental car, and I will be referring others to Ben. I'm very grateful for the kindness and exceptional service he showed me and my family. If I could give him ten stars, I would. Such a wonderful, ethical and amazing business. Thank you!

Let me start by saying that I will definitely use them again…read more I was turned away from a car rental place at the airport, because I don't have a credit card (I refuse!). I had never had this happen to me. I was stuck wondering, what do I do? I'm in southern California, I have big plans, and no car. I tried another area, but they were not helpful, but someone saw my distress and said, "I can help you." He made a phone call and told me to wait outside and someone would pick me up and take me to a place. I figured it would be some random place with the worst broken down cars. I was dropped off at a small office minutes from the airport. I walked in and the person there was AMAZING! He was friendly, took my information, and within minutes, I was driving out in a nice medium size car. I worried that the return process would cause a problem. I guess, I was just waiting for the other foot to drop. Could it really be this great? The answer is YES! It truly was. No complaints at all. I will recommend this place and will be back next time I'm in California. ....... .. . .. ..

Friendly and professional service. Convenient to the airport and free pickup. Highly recommend.read more

Friendly staff! Great price! They held our luggage so we…read morecould go eat dinner before our flight. Be sure to call so they can send the shuttle bus to pick you up from the airport.

To start off this review, Amir and Dorothy are truly the best! They are the epitome of customer…read moreservice and some of the nicest car rental staff I've encountered. This is what makes a car rental place stand out - their staff and the excellent service they provide. Needed a rental car for our LA/Disneyland trip. I booked through booking.com and got a good deal for 3 days. Upon arrival to SNA airport, Instructions were to call Green Motion (part of U Save) for shuttle pickup. Pickup area is at arrivals near banner 6. Dorothy picked us up and was very sweet! She gave recommendations and was very helpful on the 3 min ride across the street to Atrium hotel where Green Motion/U Save was located. She said the best gas station to fill up was at the nearby ARCO so it wasn't as expensive as the one next to the hotel. Checking in with Amir was very smooth and he gave us 10% off McDonald's coupons at the one near Disneyland. No issues with the Dodge Caravan. Checking out was also very smooth and they let us leave our luggage in the front desk area while we ate lunch around the area. When we got dropped off, I accidentally left my phone in the shuttle and after calling Green Motion back, Amir actually came back to give it to me! Wow I was SO grateful to him for that. He's also super nice and helpful. Thank you Green Motion/U Save (& Amir and Dorothy) for making our can rental experience convenient and easy!

Absolute waste of time. The employees are not trained well and give you wrong pricing. Manager is a…read morelittle rude Latina with an entitled attitude Never go there

I love this airport car rental location. Not sure why Yelp raters are so cruel. Super easy to get…read moreto. You just walk across the airport from baggage claim or take the elevator from arrivals on 3rd. No shuttles to take, no wait, no hassle. No wasted time. Unlike most Nationals, you need to check in with the staff to pick out a car and you don't get to choose within your status. They will tell you what they have available. Most likely this is due to the lack of space... But it's not a big deal bc it's a small and efficient airport (John Wayne SNA airport) so there's really no wait. Cars were very clean and the parking lot is the most organized and efficient I have ever seen in a parking lot for rental cars. There are numbered spots for cars so you find the exact car you have. And there are pedestrian walkway strips colored yellow to keep people safe and to let drivers know where they shouldn't drive.

Update went to different location Honest location this time!…read moreThis time ended up paying for Parking and brought family members That I didn't need to Because this location is shifty! I was going to rent a car today But after the last experience Here of renting a car I will not At this location! They mislead Me and overcharged! Even I was a gold member! The Hertz Gold Treatment Store how to lose Gold Members the Ha Ha Ha Employees we got you good Team! They charged me 20.00 To add a family member on Rental! One day rental I thought Was 70.00 went well above 100.00.

My past experience with hertz, lived up to its name. When I needed a rental and directed back to…read morehertz, I was apprehensive to say the least. I'm increasing the stars for this location solely based on the experience I had with the employees Mark and Wally ( I'm so sorry if I spelled that wrong, I even asked, but it was a while ago) both gentlemen were so accommodating, I even went back to make a personal rental. I'm so appreciative to mark for making sure I left with a rental, and not making a stressful situation more stressful. They answered my numerous questions, and were patient with my need for multiple extensions. Thank you both for going the extra mile, and making customers feel heard and valued. I will definitely drive past the other hertz for this one, every time. That being said it is only going to be four stars only because I did have a recurring issue with the company having a hold on money in my account; and struggling to get it reversed in a timely matter. I was surprised when I arrived to pick up the rental that because I made the reservation within 24 hours I had to have a credit card to put down, when I only had a debit card. I also ran into a little trouble with the toll roads, hopefully someone else can learn from my mistake. I took my transponder and drove the rental car for multiple days, I didn't see it on my account, so I called The Toll Roads, hoping to make a payment and find out why the transponder wasn't working. Because the car was registered to Hertz it read the license plate and instantly charged them, despite me having a sticker transponder on the dashboard, I believe I had $40 in convenience fees over the matter. Which wasn't very convenient. That being said, a lesson was learned, and hopefully, I prevent somebody else from making the same mistake. I will add a vehicle before taking the Toll Road and I will definitely be back for Mark and Wally for my next rental needs.

I have used this location a handful of times and every time goes smoothly. Even when their busy…read moreGeorge takes the time to make sure everything is 100% satisfactory. Highly recommend using this location for your rental needs.

My car got rear ended, so I had to get a rental, George helped me out and was able to get me in the…read moreright vehicle while mine was in for repair. Friendly and helpful.

I'm a little shocked by some of the reviews. I've been renting from this location for the last five…read moreto six years and have always had a great experience, at least from a customer service standpoint. Sure they always seem busy and things that happen which may be out of their control, but the customer service have always made up for it at the end of the day. On my most recent rental, Nick was awesome despite some hiccups with the cars. Not really a big deal at the end of the day but he went above and beyond, in my opinion, to make it right and it's because of this type of service that I keep coming back. As long as you understand what they can and can't control, you should have a great experience here knowing they won't nickel and dime you for little things.

I was told that the toll roads charges I incurred would not have a service fee added…read more Today I received a bill: Summary of Toll Charges Toll Charges: $9.34 (USD) Service Charge: $9.90 (USD) Total: $19.24 (USD) Sure looks like a service charge was added!

By far the BEST rental car experience ever!…read more Reserving the car online was super easy..... The full payment was due at the counter which was awesome meaning that I could cancel up to the day of. Upon getting to the counter, the whole process did not take more than 10 mins! The best part of it was the Luxury car that I rented had Unlimited mileage which was a sweet deal since I was planning to put at least 2k miles on it for the duration of 7 days. The price was a little over $1k which was an amazing deal! This will not be my last time renting from them. See you Very Soon!

I've rented from Enterprise at John Wayne about three times in the past 4 months and each time it…read morehas been flawless. Easy to book, no line, my reservation and car are there when they should be and it's fast since I've already checked in ahead of time online. The entire process is less than 5 minutes and off I go. Returning the car at John Wayne is similarly a breeze - even when it's busy. Very little wait, quick interaction with the person receiving my car, and I have a receipt emailed to me proving I'm charged exactly what was agreed upon. So glad that Enterprise makes this whole process so streamlined and easy. Thank you to all who work here - I've had only good experiences. The cars are always clean and smell good! No mess, very little mileage, a dream to drive.

Just returned my rental today. Alyah and Jackson made this the easiest rental experience I've ever…read morehad. From the moment I walked in, they greeted me with big smiles. They were attentive, supportive, and went above and beyond to make sure everything went smoothly. This location on Edinger Ave is lucky to have them. Will definitely be coming back!

Worked with both Leah and Jackson. Both were efficient, professional and friendly. Was in and out…read morewithin a few minutes.

Try to call the number at 9am on a Friday. Went to a voicemail that said they are not taking…read moremessages and try to call back later.

We will keep this one short and sweet. Have used this place four times and every time it was like…read morebutter on a pancake nice and smooth. The owner is awesome and goes out of his way to make life as easy as possible. Every time I have used them they start you on a full tank and ask that it comes back the same way but doesn't everyone. I just like the fact it starts at full. Used it twice for a grad knight to universal studios from Anaheim, and use less than a tank of gas for the round-trip. To take a group of kids to their eighth grade promotion dinner. and once we use them to take a mission trip to Mexico. So if you are looking for intercountry travel, I'm supposing they will route to you.