Been coming here for years, always get a great cut, both myself and my son. Always check in regardless prior to coming, the wait can be long and checking in online helps. read more

I got there at 5:40pm, now it's 6:30pm. Almost an hour just to get a haircut. The worst experience I've ever experienced. The two girls at this time are taking forever on purpose and not acknowledging me and continuously making me wait forever and waiting till they close at 7:00pm. Its a fucking haircut place not a salon. read more

I take both my kids for their haircut here. It's a very easy process you call beforehand and they give you a real estimated wait time. My kids look forward to their haircuts. It is something they dreaded before going here. Edith is very sweet with my kids and she always does an amazing job. Everyone else seems friendly. Good vibes all around. read more

The people at this Supercuts are very friendly and welcoming. Joanna does an amazing job in ensuring your hair cut style is what you want. Highly recommend this place! read more

Very nice vibe inside. The staff is excellent plus EDITH is the best Very good price for a wash and cut. My go to place

Fast and immediate service. Friendly staff. Would recommend. My son has long hair and they trim it every few months.

I am beyond happy for the transformation done today on my hair by the best Johanna. she did all that I expect with my platinum hair color the day of today she was very professional and very attentive. I cannot give anything less the 5 stars. The visit was amazing and the outcome was to my satisfaction . Your the best thank you for all your time and hard work and making sure I got what I wanted. read more

Supercuts - Hair Salons Near Me - Downey, California

All stylist that I've met in this establishment have been friendly and attentive to my children's needs.

If you're looking for exceptional service with a skilled stylist, this is the place. I have been a loyal customer at this location for a few years now, and I have never walked out dissatisfied. Joanna takes care of my son's haircut, and she is so detailed and precise. I can say the same about my haircuts. She has a great team, and everyone is so professional and hospitable. They all have loyal customers, which speaks volumes about their work and skills. The prices are great and it's literally a one-stop shop for all your hair needs. There is also such a great dynamic amongst the girls, which highlights the outstanding leadership Joanna continues to prioritize. I will continue to come and recommend this location to my family and friends. Anyone looking to get a cut/color, do yourselves a favor and ask for Joanna; you won't be disappointed. This reads like more of a rave but these girls are so deserving. Joanna, we will see you in a couple of weeks! read more

Johanna was amazing and super kind. I stopped by here with my partner to get his haircut and was super skeptical of getting it myself because I had a horrible haircut at the Supercuts in Brea years ago, but man was I glad that my partner convinced me to get one here. Johanna gave me the best haircut I've ever had! She made me feel very welcomed and was very attentive and just a super nice person!! read more

Tried this place out for a last minute hair cut. It was ok but different experience. The hair stylist welcomed me to her station but i noticed there were hairs on the floor from her previous customer (this was a first). I thought you needed to sweep the floor and clean up before getting your next customer. Her style of cutting hair was unpleasant because hairs were falling on top of my head on to my face. She did a good job as far as what i needed that day which is a hair trim. The staff was very friendly. I might give it another chance. read more

My stylists will always and forever be, Miss Gabby Strawn! I came in because of a mistake that another hair salon made on my head. They gave me a perm with curls that were too tight. I came to Gabby and she gave me a deep conditioning on my hair and it went back to the pretty waviness that I had before. I am super sensitive when it comes to my hair and Gabby just made me feel so much better after I left. She even colored my hair and I left with soft silky hair. She always knows what looks good on me and there is no one else I trust more now when it comes to dying my hair. If you come here, make sure to ask for Gabby! read more

It's always a hit or miss with this place. Unfortunate thing is I normally call ahead expecting an honest answer but apparently they only say 30 min. Anything more they lie to you. I'm an impatient person which is why I cal. All I want is honesty As far as the place n cuts go is he reason for he 3 stars read more

Poor communication skills. Let your customers know when they first arrive that the wait time is 2 hours next time.

I love this salon the girls are so nice and this is rare now in customer service (post-COVID-19). You can tell they really care about making their customers happy. I used to go to hairstylists that specialize in "balayage" color and was spending more than $200 just for color and it really wasn't that special (and I tried several stylists). I decided to give supercuts a chance and I'm so happy with my color. For $140 I got color, shampoo/haircut, deep conditioning treatment and a blow dry. The prices are great but please remember to tip well. These girls work hard and really deserve it! read more

Gonna go ahead and give an honest 4 stars went in this morning (Labor Day) and I'm quite happy with the customer service and cut. I don't remember the name of the girl that cut my hair but she was kind. Altogether a good place to get your hair cut read more

Extremely satisfied with this place. I've been to so many hair salons in different towns and I couldn't be happier. As soon as you walk in you are greeted and for me customer service is just as important as the job that will be done. I love love love the keratin and trim done by Joanna.. ^ unfinished review from 08/17 or 08/18 Today, 09/07/16 I am back for a touch up and final color before my wedding! I can't be happier with the customer service and how quick and professional all the girls are.. Both last time and today Joanna is working on my hair! I'm extremely excited to once again see the results ! read more

Stop by randomly for a haircut and they where able to take me right in. Loved my haircut and how the young lady who cut it gave me exactly what I had wanted so much that I came back a couple of days later to get my highlights redone. Melissa, new exactly what I had wanted even though I'm sure I didn't properly explain myself (not knowing what I was talking about. But loved that she listened and was able to do just that. Will definitely be back with Melissa and will let all my friends know of this little jewel that I found in Supercuts. I got a cut ,balayage, and a treatment. Left feeling lighter, younger and my hair felt super soft. thank you Melissa read more

I have been getting haircuts and treatments by Joanna all the time and not once has she failed me. Every time I walk out from supercuts I'm satisfied with my hair. Joanna is really friendly and so is the staff. I recommend others to go and ask for Joanna u won't regret it. read more

Supercuts - Hair Salons Near Me - Downey, California

Am I the only one who gets nervous getting their hair cut at Supercuts? If you're reading this review because of that reason then continue... I've always gotten my hair cut/trimmed with the same lady at the same salon for probably the last 7 or 8 years. She had gone on maternity leave so I was forced to find a new place temporarily...which resorted to me just going to random places. My last cut was about 6 or 7 months ago and these past couple of weeks I could feel my ends getting dry and damaged. I woke up this morning desperate for a hair trim and saw that this Supercuts location has good reviews, so I called to make an appointment but the guy on the phone said they don't make appointments only "call aheads". So I put my name on the list and headed over. When I arrived I waited less than 10 minutes to be called. The woman who was going to cut my hair, GABY, asked if I wanted my hair shampooed & conditioned [$3 extra]. So I got my hair shampooed, conditioned, and trimmed. My hair is a medium/long length...probably a couple inches past my bra strap. My typical haircut is simple: 1/2 inch off the ends, freshen up my layers and trim my bangs. I'll admit, I was nervous as Gaby was cutting my hair because, lets be honest, who trusts someone completely new to cut their hair?? BUT at the end, I was pleasantly surprised. I loved my haircut! Again, it was more of a trim but she did a great job on my layers, didn't take too much length off the end as I requested and left my bangs wispy and fresh. [PRICE] Without the shampoo and conditioner, it would've been $18.95 I believe, but since I got my hair washed it was $22 which is a great price compared to some other salons starting price of $60! Overall, I will be back to this location to see Gaby for my next trim. The price was reasonable and I was happy with my results. My hair feels soft and healthy again! read more

It's a simple little boy's haircut!!! How do you mess that up!! Lydia needs to have her stylist license revoked after the mess of a "haircut" that she gave my son! IF I COUKD GIVE A ZERO I WOULD!!! Stay away people!! read more

Supercuts - Hair Salons Near Me - Downey, California

Worst place ever and customer service sucks!! long wait time and does not take phone appointment.Stay away from this place, there are plenty of better professional hair salon opening up in Donwy that will give you a quality cut read more

I been coming to this place for a while. This time it was Lilia and she was very nice and she deserve a 10 stars rating . Good job

I have been coming here since 2012 and probably have had 40-50+ haircuts. The ladies who work there are nice and give a decent male haircut. My problem with this location is it is constantly understaffed. On almost every occasion I spend at least 15 to 45 minutes waiting even when I have called ahead or use the app. Today was the final straw for me, I used the app and it told me to be there at 11:30, which was approximately 30 minutes from when I checked in on the app. When I sat down and checked in at the store I was told it would only be a few minutes. I knew from looking at how many people that were sitting down and waiting that it would be at least 30 minutes. They then called a female who had clearly been waiting for approximately an hour and was visibly upset by the wait. At 11:40 I realized that I probably wouldn't be seen till at least 12:15 so I left. Whoever runs this location with minimal labor. I almost always come early morning and have come at other times on the weekend but have left due to the long wait. The app is useless because they don't have the staffing. Insread the management would rather waste your time then paying an additional employee to be there. I understand there probably are times when no one is in there and the staff is just sitting there but that is the cost of doing business. read more

-Naftaly- Naftaly is a stylist at this location who does amazing work. Her workmanship is efficient and sharp. I would recommend scheduling an appointment ahead of time. If you're in the area give her a try. Guys/Fellas, this young lady can cut. My rating is based of of my experience with the stylist, and has nothing to do with the this location's presentation. read more

I went to get a haircut and they have a rude and mellow girl name ashly who works there she has no sense of humor plus she was very rude she kept me waiting #pleasefireashlyfromsupercutsindowney read more

I've been coming here for at least 8 years, and this is the first time I got really disappointed in them. I called for my place in line, but still I was willing to wait 30 minutes. Instead I'd waited 40 minutes while the 3 ladies had their meeting. My husband and I got fed up and left. read more

I have been a customer at this location for 10 years and for a reason, excellent service, Professionalism, and the talent that they have at this location. You are always welcomed the second you walk in and the place is always clean. You will not leave unsatisfied read more

I made my appointment and they responded that in half an hour, I would be able to get my hair done. I arrived at 6:40 PM, and fifty minutes later, all of the staff members decided to take a lunch break. This was horrible, especially because there were about five of us waiting. All arrived many minutes ago. We decided to give them another chance to redeem themselves, we waited for fifteen more minutes. At last, it was already 7:26 so I asked how long it would take for my turn and they replied with twenty more minutes to finish their breaks. This is horrible and an absolute waste of time so I left! Never again will I return while those employees working there! read more

I came here to do a half up do and wow I would never come back. I was in a time frame so made the appointment at 3 then when we get there it gets pushed to 3:30, didn't make such a fuzz about it because I didn't think it would take so long to do the hairstyle. Was I wrong. I had to leave by 4:30 and didn't get out till almost 5 I will definitely never come here again or recommend anyone to go. read more

Very good service was fast not that busy....hair stylist was nice and kept a great conversation very friendly great attitude loved the hair cut! read more

So I've been coming here for a year + and I could say this is the place to get a haircut.. You go in looking like six flags was your middle name and you come out with a Hair cut ready for a night out even though it's Movie Day . Edith does my hair and I've never had a complaint with her. Supercuts With Edith and Joanna are the people to go to. P.S their music is catchy read more

Joanna is an amazing hair stylist. What I really like is her consistency - I have had so many hit & misses with other hair dressers that I am really happy to have found her. She made me feel so comfortable and she helped me find good products for my hair, Im so with my new hair style and I can't wait for my next visit. I truly recommend this place, they are all very friendly and they all make you feel welcomed. Finally someone who does it right. Thank you so much Joanna. read more

I'm not sure who cut my hair but she was older with glasses. I went in for a basic trim and I also asked the lady to cut my bangs. Of course they try to sell the products to you so that's always a tiny bit annoying. Anyway, everything was fine while she was cutting the length. When she cut my bangs, I asked for her to do like a round shape because I didn't want them straight across my face, meaning I wanted the middle to be shortest and then progressively the bangs would get slightly longer toward the side. I don't think she really understood my because when she finished, they looked straight across with like one strand on each side that was longer than the main part of the bangs! Either way, it was decent and I didn't complain. However, when I got home I noticed that one side of the strands that were left was longer than the other! Wow. Definitely not returning. read more

I love this place! Everyone treats my special needs aunt like a Queen and they give a quality hair cut at a fair price! Thank you for the great customer service ;) read more

Came here on a whim as I was looking to get my haircut as soon as possible and this was the only place open late during the week. I checked in online for a 7:30 spot and when i arrived i literally waited like 2 minutes before being seen. I wanted a simple bob cut and i got it with a few layers! Joanna was the young lady whom cut it for me and she was so sweet and considerate the whole time, making suggestions. The total came out to about $17 which is nice considering a salon would easily run you $35-$40 bucks. Def will be coming back! read more

I want to give this place a higher review but it's simply not that good. I went in last week for a haircut and the girls there are really nice and the conversation was easy and everything, but I am not satisfied with my haircut and when I looked back on all the other times I went I remembered that I didn't like my hair then either. This last time my hair came out just bad. My fiancé and I went together and his haircut isn't any better. The best way to describe it is a fourth grader's haircut from the '90s and mine is just disgusting. As much as I like those girls, I won't be coming back. read more

Each time we visit here, we are never disappointed. Ashley does an amazing job with every cut, and I can't believe how fast she is! I've taken my sons to so-called "children's specialists", but Ashley's cuts are perfection, and in half the time! read more

Calling in advance made no difference. For the second time, I called in 20 minutes prior to arriving and they did not bother putting my name down. This last time was worst, after I came in to learn that they fail to put my name down I said I will sign my name and wait starting that point. The lady told me it was going to be 20 minutes and there were few people ahead of me. I waited an hour only to realize she still did not put my name down. I just left after wasting an hour waiting. I will not be returning to this place. read more

The haircuts are ok. The price is a little bit on the expensive side for the amount of service that you get. The place however is extremely understaffed. The wait times are no less than 35-45 minutes all the time. It's beat to call ahead but even then you will still wait a while. read more