I honestly do my best not to leave reviews that could negatively affect someone's business because I understand that sometimes things don't go as expected. Unfortunately, I can't show that same leniency today. My husband took my son here for a haircut and showed them a picture of exactly how he wanted his hair cut. The end result looks nothing like the reference. His hair looks like it was randomly chopped in different places, with very visible lines instead of proper blending and layering. My son also has highlights, so with shorter hair, the cut really needs to be blended and layered properly for the highlights to look good. Instead, his hair now looks extremely uneven. If you care about your hair and how it looks, I genuinely would not recommend this place. My son has been crying nonstop since he saw his haircut, and as his mom, I honestly want to cry with him. Hair grows back, of course, but that doesn't make it any less upsetting when a child walks into a salon excited about a haircut and leaves feeling terrible about how he looks. I would never attempt to cut someone's hair if I didn't have the skill to execute the style they were asking for. I'm extremely disappointed and upset with this experience. . read more

Supercuts - Hair Salons Near Me - San Jose, California

Awesome service and friendly atmosphere...! And best of all is the affordable price and quality cut..!

I told the lady to do a 3 on the side and half way through I asked her if that's the correct guard. She told me it was a 1.5. She tried to fix it but failed miserably. Left side, she did a fade of 3 and 1.5 and the right side was full 1.5. I'm never coming back here ever again. read more

Not the friendliest place. They prioritize online Check-in which is acceptable, I normally do online check in when I go to Supercuts. We were curious about this locations since it's nearby and it's not as busy as the Supercuts we normally go to (now I know WHY it's NOT busy) They had a stylist who was free and decided not to accommodate my wife. They decided to also speak in their own native tongue - which I find rude in a business establishment. Another person came in who also did online check in and they're prioritized him. We decided to take our business elsewhere. read more

I got my hair tinted here paid 100$ for 2N brown hair and then she blow dried it but didn't untangle it and there she was done . I walked out with tangled undry hair. Somewhat debated with her about tinting my hair black instead but she insisted on brown instead . read more

Grace is LITERALLY the most amazing hairdresser I've ever been to in my entire life. This woman is AMAZING at what she does! For a $25 haircut... this woman did a PHENOMENAL job! I have never gotten SO MANY COMPLIMENTS on my hair in MY LIFE!!!!!! THANK YOU GRACE!!!! i had actually gotten a haircut earlier that day which was TERRIBLE!!! Grace gave me a long bob and fixed the original botched cut! SHE IS SO SWEET HUMBLE FUNNY AND AMAZING AT HER JOB!! I will be coming back!!! read more

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DO NOT go here. They just want your money and disrespect you. On 4/1 I made an appointment at 3:15 for a tea tree scalp treatment since I was around the area and broke my finger nail that I couldn't wash my hair at home. Arrived 15 mins early to check in. I was waiting until 3:30 finally someone was able to take and walk me to the hair washing station. However, I got turned back to wait in the lobby for more without an estimate time since I only wanted scalp treatment and didn't want to do any add-ons like keratin treatment, haircut, and deep conditioning etc. Then, they started taking hair cut walk-ins and kept making me wait in the lobby. What's the point of appointment if I have to wait more than an hour? They just want your money. If you just want a simple hair wash, they will look you down and trash talk you in Vietnamese. read more

Someone mentioned they prioritize online check-ins but that is the exact opposite. I checked in for a 3:15 haircut and ended up waiting over an hour on a calm day. Why did I wait so long? Because they accepted two walk-ins who came AFTER me before they even bothered to ask what my name was. Coming from years of a customer service background myself, this is not how to handle waiting customers. Very poor communication and awareness from the two here while I was waiting. Wouldn't recommend. read more

Robert, my hair stylist took care of giving me the best look. I had a worst experience in another business locally where the hair stylist created a mess out of my low dense semi bald hair. So I tried Supercuts since my wife is a regular here. I talked about this to Robert and he not only is a good listener, but also explained courteously about the best look he can give for me. I had great and pleasant experience throughout here. I highly recommend this location to everyone. They do offer online booking and also walk-ins. Just check in at the touch screen and they will call you by the token number. Every other stylist I noticed here today we're calm and patient adding to the pleasant feel and ambience. I would definitely return back. read more

Supercuts - Robert my hair stylist took care of giving me the best look for me. Thank you - Hair Salons Near Me - San Jose, California

This used to be my favorite place to get a haircut but things have changed for the worse ever since there has been a change in ownership. Prices are higher at this location compared to any other Supercuts and they no longer have any perks or discounts available for customers. The employees are underpaid and unappreciated. This location used to be busy, but not anymore. I'm sure the new owner removing senior citizen discounts and frequent flyer cards has something to do with it. Some of the best stylists have quit and they told me the reason why on my prior visits: The owner. They even have to open late on Wednesdays because the owner doesn't want to risk paying anyone overtime. The previous owner would give bonuses to the employees and holiday pay, the current owner does NOT, instead he gives them an earful if they ever clock out past 7, I regardless of if they are busy with a client or not! Apparently, he owns 18 other locations, so if you want to know which ones to avoid, call in and ask how much they charge for a standard Supercut. You'll know he's the owner if they are the highest priced location you called. read more

I don't think they know how to cut hair here. All four of us went for hair cuts. My daughter couldn't get a haircut because she was so uncomfortable from their brushing. I had to come home and cut some more for all my family members (and I don't have proper training). Communication was a huge issue. Overall not happy with service nor results. Not coming back. read more

I've been going there for years and always ask for Robert. But I'm not the only one as I would rather wait than see anyone else. He cuts fast and always gives me the results of a $100 stylist that I used to visit. I only go and see Robert. He's not there everyday, so I always call up before I go over or call ad ask when he's working. The man does magic in 10 minutes that I used to pay over 4x as much and took nearly an hour! In the past few months, Robert suggested that I try a shampoo that they sell there. It wasn't cheap, but I trusted Robert and boy was he right. I am not sure if I was using a pet shampoo previously, but what he suggested and what I bought over at SuperCuts was about 3x what I am used to spending for shampoo and conditioners, but with the products that they sold there, I ended up with results that were 5x better than before and the best looking and feeling hair that I have ever recalled having. Robert, you are the best for your product suggestions and my only regret is that I didn't follow your advice months ago. So, my simple words of advice: 1) Call and make sure Robert is working when you want to go in 2) Go in and Only allow Robert to cut your hair 3) Ask him about what shampoo and conditioner he would recommend 4) Take his recommendation. Buy the product. 5) Get over the shock of the price. You are worth it, and it is THAT good! 6) Enjoy the best looking haircut you ever had 7) After a month, enjoy the best looking and feeling hair you ever had 8) Repeat cycle. GoTo Step 1. Tell Robert how great the products were! Buy more shampoo and conditioner! read more

Rushed service, try upselling for everything and demands tips in cash. Never again coming here. Never back here. Bad service.

Worst experience I've ever had in a barbershop. The lady who helped me was extremely rude and it looked like she was in a rush for whatever reason. She was very impatient and didn't even let me finish explaining my demand. The whole process took less than 15 minutes, the outcome was meh and she even cut my back neck with the scissors once. The finished haircut didn't even look symmetrical at first. I asked her to fix the problem but she didn't seem to understand what I was saying. I was terribly exhausted. Front desk was also very unprofessional, it probably took a longer time for them to find my appointment in the system than actually do my haircut. I asked for a receipt but no, they didn't even know how to print a receipt. Awfully terrible place and absolutely don't recommend anyone who cares their hairstyle to go here. read more

Fareshteh is the best, hands down. My first time here and she is amazing, patient, and a good listener, you can't beat the prices either dont waste your time and money elsewhere read more

Ask for Farah. She does a great job. Do not ask for robert, he doesn't listen, does a poor job and then argues with you. Stick with Farah, she's the best. read more

It was a horrible mistake to come to this place!I would give it ZERO stars. It would take me two pages to write the whole bad experience however I will summarize it for sake of my own sanity. I usually take my daughters to a different salon but since we were strapped for time and couldn't get appointments before our trip, I decided to take them to Supercuts since it was closest location. After initial confusion over whether we had checked in, Jackie decided she was going to take us on. She seemed irritated and annoyed and transferred that energy to my 10year old's haircut- who actually filled me in on how horrible the experience was for her! The lady yanked her hair very badly and was very rude- snickered and made comments on how she wants long hair but does not take care of it. The apron around the neck was tight- and my daughter being a shy (and kind!) did not say anything until after we got home!!! We had specifically asked for one layer - and we just got a trim. At the end of the cut, she simply said you are done- not even bother to brush the hair or blow dry it. On top of this she asked for cash for tip and since I didn't have any (really did not!) I was forced to give her the minimum of $5 on the credit card screen. In hindsight, I think I should have stopped her walked out when she started brushing my daughter's hair aggressively but for some reason thought the rest of the service would be better. I would like my money back! The receipt says satisfaction is guaranteed- really?? Then DO refund my money. Lesson for our family: - I should wait for an appointment at our trusted salon where I get better service for only $5 more and most of all interactions are pleasant and kind. DO NOT RECOMMEND TO ANYONE. read more

I really need to find a new haircut place. I've been coming here for many years, but the last handful of times (including this morning), we've used the online checking "system" , arrived before out time slot, and had to wait over 30 minutes to get started. The stylists here are great, but they are constantly under staffed and the checkin system is worthless. And, this is the only Supercuts left in the area. Goodbye Supercuts! read more

Hours are posted online and on the door and states the store is open until 7pm. I was here on Tues 10/11 @ 605pm. Lights are off, door is locked. read more

I was too far from my normal place so I decided to check Supercuts out. Linda greeted me with a smile and welcomed me into her chair. Very charming and professional. Once she heard what I wanted. She offered a few tips elevate my style just a bit. She took care of my needs. It was a solid m, positive experience. Would recommend for anyone who needs to pop in and get a quick cut. read more

Dennis was great, made appointment same day, she was waiting for me when I arrived, was looking for fade hair cut, and she knew what to do. Great job will send her all my friends and family. read more

The hairstylists working the day of this incident were Linda and Sherry (Shahrzad). PLEASE avoid them as they provided me with a poor quality haircut and garbage customer service. I will never go back to this location again and I implore anyone else to please save yourself the hassle and poor service there and go to literally any other location. This location has always been average in terms on quality, but today I got the worst haircut there. It wasn't until I got home and washed my hair that I realized that they had used the thinning shears poorly and left a large piece of the top of my head almost bare. I went back to the location to tell them of the poor quality of my haircut and the stylist insisted that she hadn't done that. She said she only sheared near the very top of my hair but I responded that I distinctly remember her shearing near the base of my scalp and that I did not wake up this morning with a nearly shaven spot in the middle of my head. She fought back that she hadn't cut my hair in that manner but she was 100% responsible for my bad haircut and she refused to acknowledge it. The other hairstylist working there that day said that I could style it a different way to hide it until it grew back normally. I did not want to style my mistake of a haircut differently - I wanted them to own up to the mistake instead of arguing with me and brushing me off. When they offered me a refund, they tried to offer me a partial amount back instead of the full amount I paid them. read more

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Maryam did my hair and she did a great job. Also she did highlight for me which I also loved. I definitely recommend her.

Jackie did a great job. I showed a picture of how I wanted to have my hair done and she did exactly with my expectation, I loved how she cut my hair and dyed my hair. All my friends loved the new look of me. read more

The employee was not very welcoming but maybe it was because the place was empty. I walked away and found another place called Great Cuts and she happily took me in. I normally go to the Supercuts on Prospect in Campbell. I'm a senior and normally pay $13 plus tip but this employee quoted me $22. I thought all Supercuts charged the same. Did they all raise their prices because of Covid-19? read more

Started coming to this location once everything started to open back up. I was delighted to find the hairstylist's at this location are super nice and always willing to go the extra mile just to make sure you are happy with your haircut. Hairstylist Linda is just amazing in cutting my hair and remembering how I like my haircut. She is very professional with a great sense of humor as she goes about cutting my hair. Great job Linda!! =) Miguel. read more

I visited super cuts for the first time. Very happy with the layered haircut and blow dry. My hairstylist was very friendly and she did a very good job. I thought this place is cheaper, but I paid $55 for haircut plus $5 for tip. its the same i used to give in ULTA. But still I am happy with the hair style read more

Supercuts - With my hair stylist at super cuts - Hair Salons Near Me - San Jose, California

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Couldn't even understand the blonde lady cutting my hair. She had big glasses. Waiting for about 45 minutes for a trim. I asked for a trim with shampoo and blow dry and assumed the blow dry would cost about the same as the shampoo. No one told me the price. Blow dry was $50 wtf and took over an hour to wash, cut my hair one inch, and blow dry. When she was washing my hair she scrubbed the dye out of my hair and got my face shirt and arms all wet. 10/10 will not go back again read more

Grace is the reason why I continue to come! She takes care of my son and recently she shampoo'd and blew-dried my long hair and it was an amazing experience. My hair made it through the day and wind! Thank you grace! Loved it! read more

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Just moved to the Cupertino area and this was my first time at a Supercuts. Upon reaching the store, one of the hair stylist, Linda, greeted me very warmly and explain to me the whole process for appointments and hair cutting. My experience from there was nothing but great. Not only did she gave me a great hair cut, she also made me feel very welcomed. Half of the time, I forgot I was even getting a haircut because of how welcoming she made the environment was. She also was able to give me recommendations for haircuts that fit my facial features as well as products to match the hair (definitely a plus since I feel many hair stylist know what looks best for each different individual). Overall, my experience was very nice thanks to the staff there. Highly recommend this place if you want friendly staff and warm environment. :) read more

OMG Charlene is the BEST!! Moved to south bay last year and have be putting off...and off...and off...the oh so inevitable search for "the one". And I found her! She is really knowledgeable, and she knew exactly what I wanted, and I am so happy to have given this little store a chance. Thank you Charlene! See you soon =) read more

Conveying my dissatisfaction on the quality of the work.Today I had to real bad experience.They absolutely do not follow customer's instruction,even if I showed the pic and gave clear instruction,the lady doing the hair cut did it totally opposite.They cut my bang real short and looks very ugly and bad.I literally cried after the cut.I would never commit the mistake going to Supercut again and neither would recommend anyone.I feel like they do not even deserve a single star. Really disappointed and dissatisfied with the work they did. read more

Absolute worst haircut I've had in my entire life. Place is totally deserted so I'm attended to immediately. I request a clipper cut, say my usual numbers, and I'm told, "I'm going to use the scissors on the top." I should have hopped out of the chair and walked out but I figured the stylist meant she was going to do a little trimming in addition. So she begins, and ends up spending almost 20 minutes slowly trimming away the back and sides with a clipper, seemingly a hair at a time. Then she moves to start trimming the rest, sure enough, with her fingers and scissors - about 30 minutes doing that. She leaves a big area on one side pretty much untouched, but before I can say anything - boom, big blob of mousse in my hair. At this point I cut my losses and got the hell out of there - it had already been almost an hour, I wasn't going to spent more time there to have her wash that gunk out and try to fix the problem. I don't care how great a stylist you are, if you don't make some attempt to do what your client asks then you aren't worth anything. I've only been getting my hair cut a similar way for like 30 years. It takes 15 - 20 minutes - not almost an hour. If I say I want my hair buzzed, then buzz my damn hair. I'm not fussy about my hair, I don't have a complex hairstyle - two levels buzzed and blended - but you know, you actually have to DO WHAT I REQUEST to get that result. As for the mousse - ASK FIRST! If I came in without any product in my hair, chances are I want to leave without any product in my hair. I could be allergic to it for all you know. Not to mention it was almost 90 degrees outside - I really don't want that mystery slime melting down on my head. It's been my experience that with men's hair, stylists use product to cover up their incompetence. Thankfully I was able to salvage it with my own trimmer, and yup, there was a whole area that basically wasn't trimmed. My hair grows evenly, so the thought behind leaving one side (WAY DOWN BY MY EAR) untouched and then attempting to mousse it up the other direction is beyond my comprehension. My hair came in even and clean and left clumpy and choppy. And of course the sideburns aren't straight - I don't know how she did that, I mean the trimmer is flat. I will NEVER set foot in this location again. I may NEVER go to a Supercuts location ever again. That's a shame, as per reading other reviews there are apparently some really great stylists here. If the location manager reads this - you need to train your employees to listen to their client's request FIRST - then make a suggestion if they desire - but remember it's their client's hair and ultimately their decision. That's cosmetology 101. read more

Jackie is the manager and my stylist. She did a very good job cutting my hair. She took her time to make sure I was happy with the progress of my haircut. I would return again to have her cut my hair. read more

Come here and ask for Robert. You'll thank me later. After 6 months of trying different hairstylist in the bay area, I finally found Robert. He understands your look and makes sure you look great! read more

This is a review for Robert. He has been cutting my hair for years. He cuts my hair exactly as I request. He is very professional and personable. I would never go to anyone else. read more

Absolute worst dye job I have ever gotten, I went it the first time wanting to go from black to brown and she made my hair extremely patchy and then dyed it a dark black and left my hair the same Color it was at when I came in. I then came in a second time and she bleached my hair and made it an extremely brassy orange with a huge patch of black and they still charged me $95. I never leave bad reviews at places but I was extremely upset at the service and the terrible dye job. I had to go to another salon and pay an additional $200 to fix what Supercuts messed up. I would give this place 0 stars if I could, absolutely terrible read more

Ok, this place is okay for men's hair...but not for women's. One quick decision later, I walk out with hair that is 1.5 inches on one side than the other. Really, think about that!!! My hair is not long or really short, but I came out looking like a crazy person. They still get two stars because they do a decent job on my husband's hair. read more

This was the worst haircut I ever got. Lynda only talks and if there are already two ways to mess things up then she won't choose either of them, instead she will find a third one. She has N number of excuses, for example, your hair is thick, you have dandruff, it is shampoo problem, Indians have thick hair from side, totally a waste of time and money. She spent 350 seconds on my hair and that is it. WTF They just lost one customer and trust me an $8 barber cut is way better than what they will give you. Complete cheap in quality. Looks like she has no experience in hair cut whatsoever. Very disappointed by Lynda. read more

I've put off downloading Yelp, but have now just gotten it to let people know about this place. One of the worst cuts I've gotten in my life. Uneven on both sides and the stylist didn't seem to know about different razor sizes for the sides. When it came time to pay, I was asked how much tip I wanted to add by the person cutting my hair (which I found very uncomfortable) and which I gave as a percentage. She knowingly added much more to the tip than what I said, rounding up a couple dollars for safe measure. I would definitely not recommend this place and I hope other people have had better experiences with other stylists. read more