I've seen a few reviews on this restaurant making complaints and I fail to see what they're talking about. This is restaurant not only has fantastic sushi, the service is top rated. A pleasant time all around. read more

We arrived and got seated fairly quickly, before we were sat we were asked "all you can eat or à la carte?" We said all you could eat. We were handed a one sided menu and saw many people who ordered à la carte had a huge menu. The options for rolls were awful and EVERYTHING was packed with rice. Mt boyfriend loves all the raw sushi and couldn't stomach half of the stuff that came out. We waited forever for our rolls and were airways feeling full by the appetizers. And they charge $1 for every piece you don't eat, although it's mostly rice. I also watched a female "chef" be very rude to one of the servers, treating her like she was stupid. A work environment I would not put up with. The one thing I'd recommend is the muscles, they were good. Everything else was not good. read more

All You Can Wait Sushi (And Wait. And Wait. And Wait.) We walked into Sushi Moto on a Thursday night as a party of five and found the place completely empty. In hindsight, this was not "good luck," it was foreshadowing. We were excited for all-you-can-eat sushi and dutifully filled out their little order slip like people who still believed in systems and process. My wife, who isn't a sushi fan, ordered a bento box. The bento arrived promptly. We told her to go ahead and eat. She did. She finished. She had time to question her life choices, achieve personal growth, and possibly age a year. Meanwhile, the rest of us were still waiting for sushi that had apparently been filed under "optional." Other tables arrived. They ordered. They received food. They ate. They probably went home, tucked their kids into bed, and watched a show. We, however, were still sitting there being periodically checked on by wait staff who appeared to be earning extra credit for their civics class. "Everything okay?" they asked. What we needed was sushi. What we had was an endurance trial. Multiple times, they asked us what we had ordered, strongly suggesting our original order slip had been eaten by the building. Eventually, they stopped pretending and just started sending us random sushi like some kind of cursed seafood gacha game. About an hour and a half in, my wife started feeling unwell and went to wait in the car. Remember that. It gets worse. Eventually, sushi began to arrive. Unfortunately, this is when we realized the people behind the counter were not "chefs" so much as enthusiastic participants in a fish-related crime spree. The nigiri was easily four times normal size. Each piece was a structural engineering project. The rice portions were so excessive they could have been used for disaster relief. The fish looked like it had been torn apart using either a butter knife or a small piece of farm equipment. This was not sushi. This was rice-forward performance art. At some point, the manager or owner came over. She sounded exactly like the woman who says, "Your Bluetooth device is ready to pair," which was fitting, because nothing else in this establishment seemed properly connected. She asked if everything was alright. We were still missing a huge portion of our order. My youngest son, driven to madness by the endless wait for his crab sushi, finally snapped and started eating the lemon rinds off other plates like a Victorian street urchin who had lost all hope. We finally gave up at the three-hour mark. Not because we had all we could eat. But because we had all we could endure. We paid in full and left, having achieved neither satisfaction nor nourishment. Outside, we found my wife in significantly worse shape than when we left her. She was green, visibly ill, and vomited on the way home. Later that night, she ended up in the ER and was diagnosed with acute pancreatitis. I am not saying Sushi Moto caused this. I am simply laying out the timeline. The coincidence, however, is cinematically cruel. In summary: * Service operates on a mystical, unknowable schedule * Orders are more of a vibe than a system * Nigiri is served in Godzilla scale * Rice is apparently applied with a snow shovel * "All you can eat" is technically true if you bring camping gear and emotional support If you're hungry, go literally anywhere else. If you're looking for a three-hour psychological experiment featuring fish, confusion, and regret, Sushi Moto has you covered. read more

We Love Sushi Moto and their Great sushi chefs, owner and staff! "Seven years of visits and zero bad experiences! This is our go-to spot for fresh, amazing "all you can eat" sushi. The staff is top-notch and always makes us feel welcome, no matter when we visit. Weekdays, weekends, afternoons, or evenings--the quality is always there. The Jazz in the background along with great visual ambience and warm atmosphere make it a local gem!" read more

I ordered chicken Katsu, and it came out looking like picture below, the skin just kept falling off the chicken , I told my server about it, and he just looked at me and asked me was I done with my empty beer bottle, didn't even comment on what I said. I won't be coming back here. read more

Sushi Moto - Should be chicken Katsu, but it's just chicken with the skin falling off, and pretty tasteless - Japanese Near Me - Fernley, Nevada

DO NOT RECOMMEND and will NEVER go back. Two other parties left as well, one before us and one entered after I left. Talk about not caring about business on a Friday night; especially when there are minimal options and no other sushi restaurants. Twice now if you arrive slightly after 730pm even on a Friday night - they will tell you they are closing. The last time awhile back they told us last seating was 745pm and pretty much dismissed us. Tonight they said the Resturant is closing in 25 minutes. So I asked if we place our order before 25 minutes is that ok ? OR do we have to be finished eating in 25 minutes. The response was, well ... it'll be kinda weird since the Resturant will be closing and I CANT guarantee you will get what you order ! I said then you should change your hours and not say you are open til 8pm. Especially when their physical signage by the entry door says 830pm. Why stay in the restaurant business when you are more concerned about closing than serving willingly paying customers. read more

We love coming here to eat. It's like the only sushi spot in Fernley. It's close by and it always tastes amazing. The restaurant is always clean and their service is quick. Even when the place seems busy! I wish they did open earlier on Sundays though, but to be honest - I'm happy they're even open at all on a Sunday so I'm not deducting any points away for that! They had a new host/waitress there when we went and she was really nice. It's not surprising that we will be back. :) read more

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Honestly one of the worst experiences I have had at any restaurant. The waitress, i believe named Kathryn, was extremely rude to my family. She was also being rude to her coworkers which seemed very unprofessional, who by the way seemed too young to serve alcohol but that is besides the point. The ambiance was very chaotic and unpleasant. The food was okay, but not worth it for the price. I would rather make the 30 minute drive to Reno if I wanted sushi. read more

Prices are too high and lunch does not offer all the appetizers like the places in Reno, Sparks, and Fallon. They need to improve on that. Food is OK but much better at other places. Sometimes I question the freshness. read more

Food: 7 outta 10. The miso soup was lukewarm, at best. The sashimi was fine. The long rolls were fine too. Service: 9 outta 10. Can't complain about that really. She was doing a fine job. Ambiance was fine until the BILL SHOWED UP. Why I won't EVER return to Sushi Moto: PRICING. I had the sashimi offering. My friend had 3 long rolls. We both had Miso soup and seaweed salad. No alcohol. Hot tea. The bill was over 115 dollars. $132 with the tip. Over 100 bucks for sashimi and 3 long rolls is simply ludicrous. It really is. Sushi Moto has never really been "affordable" or cheap being the only sushi place within 25 or 30 miles. Now, however, they have "sealed their fate" towards closing up shop as most (many?) people will simply decide to just drive to the Sparks/Reno area for sushi that is DEFINATELY MORE AFFORDABLE than Sushi Moto. Maybe they won't close up shop, but they will hear a whole lot of cricket action (chirping) as not too many folks are gonna want to pay such prices for what is best considered "ok" or acceptable food. If I'm going to pay over 100 bucks for sushi, I want a back rub after dinner too!! read more

The service is SO BAD. Honestly not even worth coming here because it takes over an hour to get a couple rolls and another hour for a couple more and still not even the complete order has arrived. I'm writing this as I'm here waiting for my food, just found out they are not finishing our order because they forgot! The waitress spent more time playing with some guys ordering at the bar than working. The other waitress looked like she was hauling and actually working! Too bad we didn't get the hardworking one. Mind you this place was empty when my party and I came in. The place is overpriced for fernley, I pay less in San Mateo, CA for AYCE. I was warned not to come here...I'm warning you all now. Food was OKAY nothing good or anything to rave about - 3 stars for the food. -100 stars on service. Still flirting with the guys, and hadn't even refilled our water or brought the napkins we asked for an hour ago :( read more

This place takes incredibly long to serve you. They serve part of the table. My friend and I never got our food while everyone else did. We asked about it twice. Our food came at the end. It would have been pointless to order more if they were going to lag so much. Just make the drive to Reno where there are way better sushi restaurants. And better service. They forget about you here. read more

Went to Sushi Moto on a Saturday and ordered all you can eat. Usually, when you order all you can eat, you can order as many times as you want. However, the old Asian lady that worked there told us that we cant order more and that the next order was our last order. Keep in mind that we came in around 3 PM and we ordered about 3 times. There was also plenty of time until the business actually closes so I honestly don't know why the lady told us that we couldn't order anymore. Not only that when I asked her about the mussels we ordered 30 minutes ago, that same lady came back with the mussels and said "you complain, you get it." I wasn't even rude to her or complaining about the mussels. I simply just asked her about it and she had to make a rude remark about it. Then she kept eyeing our table across the room for the whole time we were there. And along with their terrible service, the food did not make it any better. The rice is too big and it feels like you're eating more rice than the actual fish. Not worth paying 38 dollars and definitely not coming back here again. read more

THIS PLACE IS A PIECE OF SHIT!!! I ordered the $38 "All you can eat" sushi menu item. After my 3rd delivered plate, I asked why NONE of my plates had any FISH on them. I was informed that the $38 "All you can eat" menu item did not include any MEAT products. Only the "Right side" of the menu is included with the "All you can eat" menu. Unfortunately, the RIGHT SIDE of the menu is made up of ONLY VEGETABLE ROLLS!!!! These lying douche bags sold me one thing, and then redefined the word for which they earned their payment. SUSHI... rice with fish (usually raw) combined within to create a roll with a seaweed sheet. The result being; raw fish, something else, a seaweed sheet, rice, and a garnish. I dealt with the SHERIFF for 45 minutes because these A'HOLES couldn't serve me something with PROTEIN in my SUSHI ROLL! After 45 minutes,,, I asked the Deputies if I was still being DETAINED. They replied, "NO". I then ordered my cuffs be removed. I then asked to be on my way. Both orders/requests were granted. FUCK SUSHI MOTO!!!! ' read more

Ordered the Godzilla Fried Habatchi, Dragon roll and The High Roller. Paired with the Japanese cucumber salad and some mussels. Everything was absolutely amazing. The staff was polite and quick. Nice elevator music playing like some jazz to chill with. Our favorite was the Godzilla roll and the mussels. For the first time coming it wasn't bad. I suggest anyone to come here especially on a date. read more

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Downloaded this app back just to do a review on them, we went to dinner there on Sunday and I do food reviews for my job. As soon as we walked in the vibes were off. But I just ignored it. While I was recording the surroundings one of the girls behind the sushi counter with glasses and ponytail said "can you please not record in here" I asked her why and she said, "umm it makes me uncomfortable...." So I told her that I would not record her. I was done filming the environment and then continued to record my food. As dinner progressed we did all you can eat sushi and the sushi did not taste fresh what so ever. It tasted refrigerated and the rice was stiff. So I asked our server (who was a sweet guy) if the sushi was made fresh and he said, "it should have been" and I left it alone after that. Fast forward we ordered our 2nd round and a mixed girl with curly short hair brang out our order... not our waiter. I was trying to record her putting the food down on the table (just her hand) and she asked, "are you recording" I said, "...yes" then she said, "I don't want to be recorded" I ensured her that she nor her face was being recorded and she started saying something else about not being able to record in the building but I did cut her off and asked her to hand me my food and then I asked to speak to a manager. The owner came out and I asked her if she had a policy on recording in the establishment and she said no. I asked her on why her staff was being rude with me recording the environment and my food and she answered rudely "what do you want" I then realized she barely understood what I was trying to explain to her as her English was minimal. I asked for a box to wrap my food since I was no longer in the mood to eat. I was extremely overwhelmed by the way they were treating me as if I was causing them harm and I most definitely will not be going back. The owner tried to apologize but I feel she needs to re evaluate her staff. Since there is no policy on recording in her establishment there shouldn't be an issue. I should have also read prior reviews before going because if I did I never would have went. read more

We stopped by Sushi Moto on our way back home to Reno from visiting Fallon, and decided to have some AYCE sushi. The restaurant hasn't changed since I've been here before, still cozy and well-themed. The sushi was exactly as expected, straightforward! I typically get a LOT of nigiri, and they are pretty comparable to a lot of other sushi places I've been to in a variety of places. My mom got the seafood udon that she said was delicious and she enjoyed (I didn't personally try, but I'll take her word for it!). My husband got a calamari tempura as a snack, which was pretty good - the dipping sauce to complement it was tasty. My dad and I had the nigiri spreads we typically order, which as mentioned above, is sushi, nothing crazy to note. My only comment would be the service - although our server apologized and recognized the lag, we were sat in the far corner and we were forgotten for quite some time. There was a large rush that came through since it was close to dinner time, and we brushed it off, but there was about another 20 minutes where we weren't acknowledged and our paper filled with our second helping wasn't taken. read more

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The two ladies tonight were great. They work so well as a team, they seemed like they enjoyed working. You don't find that a lot. Plus, I spilled my water and felt horrible. They were very sweet. read more

I was driving to Fernley and wanted some sashimi for lunch. This is the only place that popped up. I called ahead to make sure they have sashimi plate. it is a little on the expensive side 18 pieces for $36. So I went with the appetizer nine pieces sashimi for $17. Are usually stop at sprouts sushi counter and get the salmon nigiri and just don't eat the rice. It's $14 so I figure 3 dollars more. it was a strange greeting from the waitress Allie, I walked in, there was one table and she was a bit Disoriented. She started with can I... What are you here for...? I Asked her does she not serve lunch? I mean it's 12:30 PM full on lunchtime and she asked me why I was there...Strange to say the least. My recommendation is to greet people with 'Hi, welcome to sushi Moto, can I help you?' Or even "1 for lunch?" It's just good customer service. What I ordered: Scallop hand roll (no rice) nine po sashimi appetizer with salmon and yellowtail The food arrived fairly quickly. First the scallop hand roll. Followed by the sashimi. The scalloped hand roll had plenty of scallops. The yellowtail was so thin that I could see through it. I had to return the top salmon piece as it was definitely dry and dark along the edge as if it sat in the air too long. The test was good. For $2 a piece, they could have given a correct portion. The guy who cut the sushi, cut it like it was going on all you can eat. Small and thin so you fill up on the rice. but a sashimi platter should actually have a good portion as you are paying for a premium dish, not all you can eat. Small portions, large prices, strange greeting... Definitely a Knogo... read more

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The food is decent, for small town Nevada, but service and efficiency has been slipping for a while. During my most recent visit, it took over an hour for my first AYCE order to make it to the table, and one roll was missing. When it was mentioned to the server, she questioned if I was sure it hadn't come out (either way, I ordered AYCE so it shouldn't have made a difference to add another one). Twenty minutes later, I still hadn't received it and ended up leaving still hungry because I couldn't sit and wait another hour for an order. read more

They gave us excuses and were rude after not delivering almost 50% of their order. Food was ok, don't come with a large group

The service was okay, the waitress was super hard to hear but she was really sweet. The food was alright, very big bites but everything tasted delicious. I highly suggest the baked mussels, the salmon skin hand roll and their miso soup. The atmosphere was very quiet because it was only four people in there. They have two different menus, their lunch was $32 and their dinner is $38. They do not have a lot of appetizers on the lunch menu, only 5 things on it and especially no mussels so we upgraded to the dinner menu u because we wanted more appetizers. But overall, it was good but I hope they change the menu where they can add all the appetizers to the lunch menu. read more

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i always would go in and grab lunch for work never had any issues, one day i wanted to dine in took my kids with me and i had the worst experience ever from the moment we got sat the lady there was the most disrespectful lady ever they will never get my business again all because of the ladies attitude and way she treated us. read more

Save your money! I should have known this place would be terrible since it was almost empty. First of all, they're anything but friendly. Next, they try to fill you up on rice with a few colorful veggies. If you purchase the "all you can eat" they don't inform you that it doesn't include any fish for the 1 price. Avoid this place at any cost unless you want to donate to these scamming, rip off, crooks. Also, if you try to ask questions or complain about their misrepresentation of "all you can eat" they won't make any attempt to make it right or satisfy their customers. Negative stars is what they truly deserve!! read more

paid $20 For a small amount of chicken in the chicken teriyaki. WILL NO LONGER GIVE YOU BUSINESS.

Great sushi!!! I'm pretty picky when it comes to sushi and I always compare one places Godzilla rolls to the next. Must say they have, if not the best, top 2 Godzilla rolls. Rolls were a bigger portion size than I've seen at most places but soooo much better. Service was great, we were treated at the door almost instantly and our food came out relatively quick. Highly recommend coming here if you're ever in Fernley or passing through read more

Sushi Moto - Japanese Near Me - Fernley, Nevada

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Ummm YIKES! I absolutely love sushi!!! But the love for sushi was ruined by the horrible customer service! She was a complete crazy! SUPER RUDE!!! I literally ordered three rolls for three People total and had to tell her three times we were all you can eat. She then proceeded to snatch the menu off the table and slide it under my purse! MULTIPLE TIMES!! Straight CRAZY!!! The food was okay. The sushi was different for sure the crystal shrimp was the California roll with deep fried shrimp on top. The salmon was a little warm which made it mushy. The California roll was perfect. The mussels was chewy with a watery sauce in it. Ended up drinking all my water and having to ask for more, she then grabbed the cup from the top putting her fingers all over the rim. Did not even drink it after that! The place was low key low light with out you to sleep elevator music. WILL NOT EVER RETURN AND WILL DEFINITELY LET EVERYONE KNOW THIS IS NOT THE PLACE! DRIVE 20 minutes to fallon or sparks! read more

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My bulgogi beef was delicious as was the tempura roll. Love the ambiance and decor in there. My friend had the teriyaki chicken. It didn't look that great to me, but she said the sauce was delicious. Maybe it didn't look great because the sauce wasn't on the chicken. And the chicken looked really thin. I also don't care for their gyoza (from a past experience). Soup was good. Nice to get variety with the meal. read more

Sushi Moto - Bulgogi beef, cabbage salad with ginger dressing & rice. Also had miso soup (not pictured). - Japanese Near Me - Fernley, Nevada

Disappointed in the quality of food. I ordered the sushi with miso ginger sauce and when the waitress asked how everything was I told her that the white stuff on top tasted like mayonnaise. She said that's because it is. They served me sushi with Mayo on top. I said can I order a different roll instead because this tastes horrible. She said of course. She charged me for the roll I didn't eat that was covered in mayo and was supposed to be miso ginger sauce. The food is expensive and very low quality. I will not be back. Save your money or go somewhere else. read more

Absolutely love Sushi Moto has become a regular spot for me and my friends! Service is always good! Absolutely love the vibe inside

Great spot for sushi in Fernley. It is fresh and delicious! It can be pricy and the wait can be long due to being the only sushi spot in town. The place is small and cozy. read more

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Fernley doesn't have a lot of restaurants, so I was ecstatic to learn they have a sushi place. FOOD: Our favorite rolls are the Saturday Nite roll (with blackened tuna) & the 1080 scallop roll. Their nigiri is also amazing. My favorites are salmon & mackerel nigiri. The baked mussels are also tasty! SERVICE: employees checked on us often. Refilled our drinks at the appropriate time & made sure we were full and happy by the time we left. Restaurant is clean & quaint. My pro tip is to avoid going there on a busy day. Service was bad for us when we went on a Saturday night & it was packed. There's plenty of parking outside & a yummy homemade ice cream shop next door for dessert :) read more

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Been eating here for a couple years. It has been on a downhill on service and quality of food. sushi is supposed to be a bite-size pieces & they used to make it really well but now it's that you order all you can eat and you get these monster rolls with excessive condiments hardly any fish crab, shrimp or anything other than 90% rice. So when you're paying $100+ for two people. you expect to eat something better. Now for us it's cheaper and better to go to Reno and eat sushi there it's worth the drive. So my recommendation. save your time and money go somewhere else. read more

Waited 35minutes for 2 rolls. They were not very busy either. Food was just ok.2.5 stars, I had dinner but I can't really say that I enjoyed it. read more

Long time Fernley resident and Sushi afficianado here and I've eaten at well over 35 different AYCE Sushi restaurants hundreds of times over the years in the greater Reno/Sparks area including Sushi Moto in Fernley. On the few occasions I ate at Sushi Moto in Fernley I've always left with 1 question. Why? Why did I pay $32.00 for Lunch AYCE Sushi at Sushi Moto and get fewer choices, lower quality Sushi and poor Customer service when I could have driven to Sparks and got much better Sushi and better service (Ohana Sushi) for $24.95? The $8.05 you'll save will pay for your gas and you'll have a vastly better experience! Why? Why Sushi Moto is still in business baffles me! There is just no excuse for their poor performance. They miss all the marks required for a desirable Sushi experience and then charge you MORE for it. Do yourself a favor and make the drive! You won't regret it! read more

I was craving a little sushi before heading out on a long camping trip, and I stocked up on food at Raley's. I guess they've got some all-you-can-eat deal, I just wanted a couple of rolls, but it managed to confuse one patron so much that she ended up leaving. He fish was okay. Sushi chefs seemed mostly friendly. Other staff seemed new and disoriented. Next time, have sushi before leaving home. read more

The food was delicious! My husband got the teriyaki plate, he loved it. I got the tempura udon, crystal shrimp and salmon nigiri. It was all fresh and absolutely delicious. However I felt a little disappointed because I ordered tempura udon, and was expecting shrimp tempura along with veggies as the description said. There was no shrimp tempura. The salmon was delicious. I loved the crystal shrimp. I do think they should ass chili oil in their restaurant. Would make a hugeee difference. Was a little disappointed when I asked for some in my to go order and didn't get any. read more

Dear Owners and Managers, What a delightful experience it was dining with your untrained waitstaff! It seems you've taken "learning on the job" to a whole new level. I must say, nothing says dining like missing orders and a delightful mix-up of dishes across tables. Who wouldn't want to play a game of "Guess Who's Dinner?" Seriously, though, a little training wouldn't hurt, would it? Let's show some mercy to both your waitstaff and your patrons. After all, we are in America--where we expect a bit more than culinary roulette! Cheers! read more

Poor service for Door Dashing when restaurant is busy. Will serve walk-ins before starting DD orders. Manager doesn't care about DD when we are their customers too. DD waited 30 minutes for pickup to deliver for Sushi Motos customer. Bad choice if you order through DD. read more

The food is mid grade, but its Fernley. The service is slow, and they make sure to discriminate against black people. Waited 40 mins for only 1 roll out of 4 to be deliver to the table. But the 3 tables of whites people received all their food, attentive service, and was able to order more and have that delivered to the table too. Its bad enough the place is small, but to be slow, inconsiderate and racist makes it all that worse. They need to be shut down. Discriminating against people, you'll lose your business. Never again. read more