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    Swagyu Burger

    3.8 (59 reviews)
    Open 10:00 am - 8:30 pm

    Order Swagyu Burger Takeout or Delivery

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    Onion rings
    Maria C.

    Ordered burgers for takeout. Decided to get the swagyu smashburger which was one patty with the fixings and a brioche bun. The bun was light and fluffy and definitely made the burger bigger. The patty was a thin piece of meat with cheese on top. We ordered a side of onion rings (with ranch) that was pretty decent tasting and still had the crunch factor after 20 mins. I'm not sure if I'd pay $18 for the smashburger again. And I'm not sure if I could taste the difference between the American wagyu which is cheaper by several bucks vs the smash. Located in the food court, I would recommend this place only if you're really craving a burger.

    I've never been treated this disrespectfully at a restaurant like Swagyu UTC. 1. This location has repeatedly closed before 6:30pm over the past year. When I called to order, the employee refused to pick up numerous times and later stated, "It's only me. I don't want to take more orders." 2. This week, I ordered a cheeseburger through their website, which includes lettuce, tomato, onions, and the regular toppings in the order description. I made sure to leave the "no lettuce", "no tomato", "no secret sauce" boxes unchecked. However, the burger I received had no toppings, only the patty itself. When I asked about the missing toppings, the employee threw my burger away and told me it was my fault for ordering incorrectly. When I showed them proof of my order details, they reacted that it was "not our fault" and claimed "we don't work here," despite actively working at the location. After discarding my food and leaving me with nothing, I was told I'd have to call a manager for a resolution. When I asked how to contact the manager, I was first told there was no manager, then the employee called the manager herself and told me I was "not allowed" to speak to the manager because "he surveils us and we can't get into trouble". 3. The employee proceeded to state, "We don't care about online. It's your fault for not ordering in person." When I asked about actual closing hours for in-person orders, I was met with hostility. Mistakes happen, but the lack of accountability and unprofessionalism here are astounding.

    Fries
    Corinna W.

    I've been waiting to try Swagyu so when I saw this place in the UTC Mall food court, I had to order a burger. I ordered the 1/4 lb classic cheese burger for $15 and fries for $6. Unfortunately this didn't live up to the hype. I was disappointed as the burger was average and kinda dry. The fries on the other hand were moon shaped... they were crispy and good. Honestly for the price, there's other smash burger spots that are more flavorful and possibly less expensive. This was nothing special to me. I Left feeling not very satisfied. Maybe the mall is different from other locations.

    KiDDDDD H.

    They literally closed while I was in line, not a word, no I'm sorry. She just turned off the menu and walked away. Very disappointing

    Tess K.

    Was doing a little shopping at the mall and got hungry so I wandered into the food court. I was pleasantly surprised to see Swagyu Burger Staff was friendly and greeted us promptly, asked if we had any questions. I ordered the single and the sidewinder fries. They whipped up the order pretty quickly, it wasn't really busy this particular afternoon. My food was amazing! Just as amazing as the original location in IB! So happy to see them in UTC. I hope they stay for good!

    Cheese Burger Sweet Potato Waffle Fries Mexican Coke
    Wanting H.

    We are so excited to see a new burger place in the UTC mall food court! Swagyu Burger is specialized in using the premium Wagyu beef for burger patty. We ordered two classic burgers with a side of sweet potatoes fries. The burger was so so. I liked the sweet pickle in the burger, but it's hard to tell how the burger has a different kind of patty. Overall, we weren't impressed. It's similar to any other burgers to us.

    1/2 LB Classic Burger and Sidewinder Fries
    Roger P.

    I was really excited to try Swagyu Burger and had high expectations based off of my experience with the Swagyu in Pacific Beach. They recently took over a space in the Food Court at UTC and will have to compete with other burger joints like Queenstown and Smashburger. Great staff, very friendly, and they took the time to explain the difference between the regular (cheaper), wagyu burgers and the swagyu burgers. The food came out pretty fast but also, there weren't that many people ordering. Since it was my first time here, I decided to try what they are known for, and that meant paying a premium. 1/2 LB Classic Burger: Swagyu is a blend of Wagyu Beef and A5 Japanese Wagyu. And the high price is because of the blend of these premium meats but honestly, I don't think you would be able to tell the difference between the cheaper burger. At least for me, the patty didn't stand out over regular patties. And this was such a messy burger. I don't know what was happening but it just fell apart with every bite. The flavors were decent but not good enough to justify the price. Sidewinder Fries: Thicker cuts of fries, almost like wedges but they have a little twist to them. Seasoned pretty good. I like fries with more crunch but if you like fluffy insides for fries, you'll probably like these. I really wanted to like this burger but for the price, it was disappointing.

    Partial view of the corner suite
    Emmett T.

    One of the newest locations of Swagyu Burger occupies a far corner suite at the food court inside the Westfield UTC Mall. Chef Steve Brown has recalibrated his lineup of restaurants and focused on the burger concept. As its namesake, the Swagyu Burgers were the featured products. Two quarter-pound smash patties made up of a mix of American, Australian, and certified A5 Japanese Wagyu were served on a buttered potato brioche bun from Sadie Rose Baking Co. Four varieties with different toppings were available that ranged in price from $23 to $28 for the half pound burger. If you wanted a less premium item without the A5 Japanese meat grade, then the American Wagyu Burgers also had four choices. What I liked about this set of burgers was that you could order one, two, or three quarter-pound smash patties. Sandos, sides, drinks, and shakes were the other menu categories. The sandos included a veggie burger, a grilled cheese sandwich, and a cheese katsu version. I decided to order the 1/2 lb "OG" Burger without any sides. The two Swagyu smash patties were dressed with New School American cheese, house-made pickles, and secret sauce. The patty blend was 2/3 F1 Wagyu Beef and 1/3 A5 Japanese Wagyu that was delivered from their butcher shop. The meat was tender, however it was difficult to distinguish the high quality beef as opposed to when it's served as a tenderloin or other cut on a dinner plate. The $20+ price point was understandable for the Swagyu Burgers, but they may be more challenging to sell to young families who patronize the food court because of the ice rink at the ground level. I gave a rating between three and four stars for my experience at Swagyu Burger.

    Food court entrance
    Soo H.

    You never know what new place will appear in the UTC food court.  The latest spot is Swagyu Burger.  I loved the Swagyu burger I tried at their now closed Pacific Beach location.  This visit I tried the triple american wagyu burger.  Sadie Rose bun was toasted and had a nice mild flavor, soft, and fluffy.  Lettuce was crisp and had a mild flavor.  Tomato was fresh and juicy.  Wagyu was tender and had a nice beefy flavor.  This was a pretty good burger.  I would have loved it with the addition of some bacon to add a smoky and salty flavor. Onion rings were crunchy and had lots of fried onion flavor.  I noticed they used fresh very high quality oil as there was no bitter after taste. Staff was friendly and efficient.  Swagyu uses very high quality ingredients.  I love the bread from Sadie Rose.

    Fries and onion rings
    Bianca C.

    It's quite expensive and it didn't seem like there were options to make burgers a combo you need to order fries on the side. Onion rings and fries were too salty and there are just better smash burgers out there for a similar if not lower price.

    Menu
    Johnny N.

    I was really looking forward to trying a Swagyu burger but is was an utter disappointment and nothing special. There were only 2 people working at a not so busy time and it took forever for me to get some attention to place my order. The food court was fairly quiet with plenty of seats so I couldn't quite understand what was taking so long. When I was finally acknowledged, I ordered the 1/2lb OG Swagyu Burger with Sweet Potato Waffle fries. It took about 30 minutes for me to get my food and only after I questioned why other people behind got their food before I did. Apparently they couldn't find my order and totally forgot about me. Ultimately the burger was a little greasy and the sweet potato fries were soggy and not too sweet. A perfect waste of my calories.

    serina c.

    I'm going to start with the good and what I felt was the life saver of this spot. The fries are out of this world amazing. Literally the best fries I've ever had in my life. Will come back just for the fries. So I tried the $23 waygu burger and literally at that price point I was expecting so much more. In n out was better and more melt in your mouth then theirs. By taste only it should have been at a $12-13 price point and I would have given them 4 stars. Wasn't impressed whatso ever on that but man the fries were heavenly.

    Double Cheeseburger
    Brian D.

    Swagyu is located in the back corner of the UTC mall food court and could be easily missed while looking at all the food options. They have 5 options of burgers, three American wagyu and 2 Japanese wagyu. We ordered a single cheeseburger and a double cheeseburger with tallow fries and onion rings and two cans of pop. This was a total of $60 with tip so can definitely be on the pricier side. The burgers had really good flavor with fresh toppings. The bun was good however it can consume the burgers a bit since they are smash burgers, especially the single you're getting a lot more bun than burger. The tallow fries were very good but a bit pricey for the $12 price tag.

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    Business owner information

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    Alexander B.

    Hi Ryan. Thanks for your kind words, we appreciate it.

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    11 months ago

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    1 year ago

    You can tell the meat is high quality. The OG burger is really good. Luis and Aaron were very attentive and fast.

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    1 year ago

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    2 years ago

    Bomb swagyu burger made by Luis! Delicious and will definitely come back again. The top meat is a little expensive but worth a try

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    2 years ago

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    1 year ago

    Overpriced and very average. If you charge heavy then deliver a quality product :/ not impressed in the slightest.

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    1 year ago

    I love this place, food is great and great service. When we order they were very fast, I will definitely recommend this place.

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    2 years ago

    Nice atmosphere. Great burgers and fries. Great service. Will definitely return in the future!!!

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    Swagyu Burger - burgers - Updated June 2026

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