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    Swiss Ice

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Services - Swiss Ice

    Watch cleaning

    Watch part repair

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    Recommended Reviews - Swiss Ice

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    4 months ago

    Great Watch selection and great service. Bought a watch from them as well as had watches serviced by them. Always on time and very reliable.

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    Barons Jewelers - BARONS Storefront

    Barons Jewelers

    (315 reviews)

    $$$

    Barons gets the first (*) for keeping their web site up-to-date. It was nice to see a recent watch…read morerelease listed as in-stock for me to check out. I had reservations about making a $2K plus purchase without seeing the black dial version. I said I would buy one or there other. However Barons gets another (*) for ordering the black dial version for me to try without financial commitment. A third (*) goes to the staff's friendly accommodation during my decision process. I looked at both watches on wrist outside. The remaining the two (*)'s for me getting the right watch with zero reservations. I've owned the watch for 2 years now and still enjoy its look and performance. I have nothing but positive memories of a great purchase experience. Clean store, good selection of men's and women's jewelry. (*****)

    I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me…read morewith a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them.

    BJ Jewellers - Stone used for acid test, notice the 100 scratch marks on it. This does not seem accurate at all.

    BJ Jewellers

    (10 reviews)

    They did come in to the shop to accommodate so I'll give them that. There's a lot to improve…read morethough: 1) Be nice to people in general - The owner's (Imran) attitude towards us was demeaning and full of arrogance which slowly improved till the end when he realized that we were indeed a customer it wouldn't be financially wise to lose. But still he seemed like one of those people who would be nice to certain people and not others. (Looking at other reviews of a specific race being ones that are good) 2) They said jewelry assessment with acid test will cost 85$ on the phone. When we got there he said acid test or not, I'll charge you 80$ regardless. That's quite unprofessional and dishonest, unclear at best. 3) The jewelry we took to him is old jewelry from India (pre 1940s) and high quality. He made us think that it is of lower purity without using any technology, just by eye balling it and with the acid test which also seemed pretty primitive to me. (He scratched the jewelry on a stone that had a hundred scratch marks from before and put a drop of some acid and then give us a number which would usually be 18ct, rarely 22 ct). Mind you this jewelry we have since assessed in multiple other places who use expensive machinery to check the purity and have come up with much higher quality. Generally if you're looking to sell your jewelry, take it somewhere else and you'll get a much better deal. This guy will make it sound like what you have is worth much less than it actually is.

    I don't know if it's because I'm African American or because I am a gay man but I attempted to go…read moreinto this store to purchase an engagement ring and upon my arrival the door was locked so I rang the door bell to get their attention and the gentlemen came outside of the store shut the door behind him and asked me how could he help me I responded I would like to make a purchase. He asked what do you want (all while still being outside of the business at 2pm on a Friday afternoon 2 days before Christmas. He then proceeded to look at me from head to toe at this moment I realized he was not going to allow me to purchase from this establishment. I told him no thank you I'll take my business elsewhere. To bad for them my budget was 15k. Very racist please stay away from this business.

    Dioro Jewelers - Located in the heart of downtown Danville.

    Dioro Jewelers

    (239 reviews)

    $$

    Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

    After several years, my husband told me he wanted to give me a new ring and introduced me to Dioro…read moreJewelers. From the moment we walked in, Corinne made the experience feel incredibly special. She was warm, welcoming, patient, and completely nonjudgmental. My husband knows far more about diamonds than I do since he picked out my previous ring, so I walked in feeling a little overwhelmed and unsure of myself. Corinne immediately put me at ease. She took the time to educate us, guide us, and help us customize a ring that felt perfect in every way. I enjoyed working with her so much that we also ended up purchasing a beautiful pair of diamond earrings. There is truly something special about her and her shop. You can feel the warmth the moment you walk in, and it's reflected in the wonderful customers she has built relationships with over the years. It feels personal there, not transactional. When the ring was finally ready, my husband surprised me, and I was brought to tears. It is beyond beautiful, and the sizing is absolutely perfect. More than the ring itself, the entire experience felt meaningful and memorable. We had worked with another jeweler in the past, but the experience never felt quite right. I often left feeling uninformed and disconnected from the process. With Corinne, it was completely different. Her passion, knowledge, attention to detail, and genuine care shine through in everything she does. I can confidently say this will be my jeweler for years to come. I highly, highly recommend Corinne and Dioro Jewelers, not only for the stunning jewelry, but for the experience, kindness, and exceptional pricing as well.

    Swiss Ice - watches - Updated September 2026

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