Good service,very professional customer service,their staff care with nice human touch and the office clean and very modern environment .Dr Chang is one of the best ! read more

I have been coming here since my adolescence: however, this is the last time I will ever be returning. Over the years, the quality has been deteriorating. For example, today I went for my regular cleaning, but it only lasted less than 2 minutes. The dental hygienist only polished my teeth. In the end, thank you Sycamore for caring my teeth as a child, but they will never touch my teeth ever again. read more

Absolutely not big on giving office reviews. Let me just start by saying we had a great experience office staff was friendly and accommodating although yes we were late to our appointment. Visiting the dentist can be daunting for my teenager, I'm grateful the staff answered all his questions before proceeding with his dental care I was extremely impressed and satisfied. We did good bye to Western Dental for good. Mylisa was amazing thank you and Dr. Lee extremely knowledgeable in their craft. read more

You can't go wrong with having this place as your one-stop dental place! The administration is exceptional! They're always so friendly and professional. The dental staff is amazingly skillful, not to mention gentle and very informative. Dr. Cho is truly number one in his field! I'm so glad a friend referred me to this dental office. They're always available to help in a pinch and I am so truly grateful and appreciative for what they've done to keep my teeth healthy, strong, and secure!!! read more

Great experience. Receptionists are very helpful and professional. They are attentive. Care is great. The doctor explains everything that is needed and takes care of you. From my experiences I dont wait long to be seen. Pretty accurate with their appointments. You are in and out. No hour long waiting to be seen. read more

I had an appointment at 11:30, checked in 10 mins early then they had me waited at the lobby for 30 mins, then ushered me inside the dental room and waited again for another 30 mins they didnt even say anything what was going on. I stepped out and told the reception im not doing the cleaning bc im so pissed and the lady told me she was looking for me to discuss about the crown that is not covered by my insurance. Told her that is not me on the chart she was holding. These receptionists dont even care or value you as a patient! They dont obviously value your time, theyre thinking you have a whole day for your dental appointment. So upsetting! Definitely not coming back anymore! Ps if you have appt please call prior if how long is the wait until they do the service bc they wouldn't care if you come in on time! Or just switch to a different dental! read more

I have been going to this dentist for many years. I found it odd that everything they chart was in pencil instead of permanent ink. The staff has always been nice and they've always work with me on the billing side of things so I could continue to keep my teeth/ mouth healthy. One day I was there and they told me I had one, I repeat one small cavity and that we can fill it on the next visit. Next visit rolls around and I'm notified that I have 5 cavities, I say shockingly "five!!??" And the finance gal says yes five, you see its here in your chart from your last visit. Now I know damn well I didn't have five and I thought I need a second opinion, so that's what I did. I went elsewhere and can you guess how many cavities I have??? NONE!!! Sycamore Dental was just gonna start drilling and filling. Here I am a loyal customer, I always pay my bill and this is how I'm thanked!!! Obviously I won't be going back to sycamore dental. I am truly disappointed. read more

If you are looking to get dental services at this office "BEWARE". Unprofessional and denying service to patients who they left half way treated. Having already been paid, yet not willing to be responsible and professional to finish the work due to a "bad review". SO CHILDISH. Take care of your patients instead. Any other office would be professional and caring enough to keep their patients by giving them a call and say "we apologize for the bad experience, please give us another chance to make things right for you, we would like to make your experience a great one". Not sure how businesses like this one are still open to public. This business has various complaints so think twice before you go to this place. Trying to black mail a patient to take off a bad review so they can then provide service again. If you had any issues with this office be sure to contact CDA "California Dental Association" they will take care of any complaints you might have from this place. read more

It was my first time here and I can say I had a good experience. I was a bit nervous due to me having a cracked tooth, but thankfully Jackie and the whole team had me at ease. read more

Best dental office I've been too from the doctors to the assistants in the back. Dr.Cho hands down one of the best &coolest doctors I've known whatever it is he's the man he'll get it done!! Dr.Chang very loving patient ortho and pedo doctor she is very detailed in her work the assistants in the back are fast and energetic Jacky makes you feel right at home, Wendy is a great hygienist she takes her time and cleans very well! Briana very sweet and caring they all make you feel right at home! very satisfied with this office that I as well brought in my family & friends I totally recommend this office read more

I been coming to this office for 8 years !!! They are like family ! I am currently doing my ortho treatment right and I can say dr Chang is amazing . The front office staff are awesome!! Shirley the office manager is my favorite!! Always a good laugh with her and she will take care any questions you may have !!! The assistants are lovely, they will help you feel very comfortable and your in and out no waiting !! I recommend this office to all my family and friends. read more

Very professional office, had my treatment done on Monday, the Receptionist, office manger Shirley, dental tech and dentist are so kind and Professional. I only trust my teeth to the best. I was so happy with my Co-worker who referred me to this office. Definitely coming back and bringing my family. It is so hard to find good quality businesses and this place exceeded all my expectations. Thank you Shirley and the whole office. Definitely felt very safe during my visit and all the precautionary measures taken by the office staff during this uncertain time of Covid. read more

This place is a trip. charge $85 for a copy of your own medical records (something to hide? afraid of peers review?) hoping that peoples don't request for that. Shirley the "Office Manager" is something else, I called she said they have transfer all of my medical records to a different offices. I called that offices the girl said no and I have to call Shirley back for her to remember that she do have my medical records (LOL) What offices is she running???? Who would hirer someone liked that to run their front office??? WOW blow my mind. I would not recommend anyone who wants a decent care out of this offices. All the great reviews probably came from non patients (would be my guess). read more

Refusing service because I did not want to remove my previous review on google. I asked them to give me a copy of my RX but said that it will be a fee of 25$. For something that is mine? Haha ok anyways I do not recommend at all to anybody unless you want to be going back and forth with this dental group. read more

I'm not the type of person to actually write reviews unless it's needed and it is able to help people out. I've had a horrible experience here on the work they've done to my teeth. They actually completed surgery on what of my tooths and completed this surgery incorrectly I am now needing to go to a specialist to fix what they did wrong. Please don't go here and waste your money. I've finally found the correct dentist that doesn't keep taking money out of my pockets each time I go. Here's a review update! My crown that sycamore dental put on 2 years ago fell of today, my new dentist actually informed that I was put on CHEAP glue ! Please don't go here guys, they just want to take your money. read more

My family and I have been going to this dentist for many years now and collectively, we have never had a bad experience. Shirley at the front desk never fails to greet us with her warm welcoming. All staff are very professional and fast. Unlike most, I never dread coming to the dentist! Great work sycamore dental! read more

Love this office .thank so much the girls in the front Natalie,Shirley, they treatment do well , the girls in the back jakky , Wendy are amazing dr cho is great , tell you exactly what you need !!! And how it is , always a great time coming for my dental treatment! read more

Highly recommend NEVER coming here ! WORST service EVER staff doesn't care about their patients I wish I could give 0 stars !!!

After finally getting Denti-Cal insurance I made an appointment here as it was close to my home and had pretty good reviews. However, I will not be returning. Upon going in for what I was told was a cleaning, the dentist who saw me grabbed a drill. When i asked what he was doing, I was told "You're at the dentist, what do you think we do here?" I should have gotten up to leave at that moment, but stupidly stayed and allowed him to work on me knowing I had cavities. The process was extremely painful and I needed multiple shots and x-rays. This was on July 2nd. I was told I had received 4 fillings. A little over a week later I was in terrible pain from a toothache and returned. All they did was do an x-ray, thinking it was tooth 29 which received a deep filling. Nothing showed on the x-ray, I was told the pain was normal 'sensitivity,' had a bit of grinding done to adjust my bite, and sent on my way. A few more weeks I endured the pain and then returned--same treatment, x-ray, nothing seen, it's 'normal.' I ended up going to urgent care as the pain became unbearable and spread to my ear and down my neck, and I feared I had an infection. I was given antibiotics and then tried to set up an appointment yet again with Sycamore. However I was told that they were 'short on dentists right now' and couldn't see me until Friday (it was Monday when I went to UC). Come Wednesday I was at wit's end and ended up at the office of an endodontist for an emergency visit. Endo did a bunch of tests, pictures, and x-rays. Determined a failed bond in the filling of 31, as well as a cavity left on it that wasn't filled. (So what did Sycamore drill into and fill?) He also only found 3 fillings, not 4--teeth 29, 30, and 31. When I called to verify with Sycamore, they said they filled teeth 20, 29, 30, 31--20 is on the left side, and they only worked on my right side. Now the tooth in question with the failed bond was 31, lower right molar. He had me return the next day and removed the filling and applied a temp filling with a sedative to try to calm the tooth; if it was to work, then he would put another filling, and if not, a root canal would be needed. Unfortunately, while the pain has in fact lessened now, I still cannot apply any chewing pressure, nor any cold to the tooth without feeling a lot of pain from the pressure/cold, so I am waiting on an authorization to have a root canal done. And from lack of chewing on that side completely, I've even lost facial musculature and some bone density which has left my face noticeably asymmetrical. Even with no stimulus, some of my teeth still buzz with referred pain, too, ones not even worked on. The only thing I can do to endure this pain is use painkillers and Orajel every day. Now, it's really up to you if you want to come here, but I will never return. Pain, especially feeling like your tooth is exploding, is NOT 'normal sensitivity.' I'm currently in the process of filing a complaint through Denti-Cal as well over this as it's caused me nothing but problems since having them work on me. And now I can't sit in a dentist's chair without starting to have panic attacks thanks to how all this was handled. Will not recommend to anyone. read more

Sycamore dental is awesome! The staff is friendly and helpful. The office is very clean. They practice all safety procedures and I felt very safe there compared to the last dentist I had. Dr Cho was really great. He put my crown on and it was painless. Jackie was very y funny and it is just a good environment to be in. I would recommend them to all my family and friends. read more

I took my son today so he can have treatment done. Not knowing that they were not going to allow me in the room while the Dentist worked on my sons teeth. That is so horrible and terrifying!!!!! That really got me upset. How can I leave my baby boy alone when he needs me the most. They should have a sign up in the lobby stating that parents are not allowed while their kids are getting treatment done. I definitely waisted my time coming here today. So I will definitely not be coming back. read more

We have been going to this office for 5+ years everytime we walk in we are greeted with a SMILE the staff is very welcoming and loving with my daughters and myself. We commute 1 1/2 hrs just to be treated at Sycamore Dental. Shirley the manager always goes above and beyond to make sure we are happy with our visit and always takes the time to explain any procedure that needs to be done and will explain it a few times if she needs to with no hesitation and always with a smile . I highly recommend Sycamore Dental! read more

I can honestly say I love going to the dentist! I've been coming here for about 2 years. The whole staff is amazing! Very personable and professional. I had all 4 of my wisdom teeth pulled and braces! It was a smooth process. Dr. Chang is amazing! My teeth are beautiful and perfect. She helped me gain my confidence back and gave me a beautiful smile! I always have a lot of positive feedback for this office and the staff is always a joy to be around!!! I always refer my friends n family here! read more

I've been going to this dentist for about two years now. For me, it's worth the drive, I drive for about fourty minutes to get there. The doctors and the staff are amazing. They know how to treat people like people, not just there clients. I recommend this dentist to everyone. I especially love the way they know how to deal with kids. read more

Worst Dental ever! My daughter turned 19 and I told her she had to do handle making her dental appointment on her own since she is now an adult. I gave her all the tools to research and make her appointment. She had an appointment with Sycamore Dental Group for a crown. She called the day before her appt to confirm it at 3pm and was ready for the next day. She showed up to the office and the receptionist told her they didn't have an appointment for her in their system for 3pm, it was at 2pm and she missed it... even after confirming the day before that it was at 3pm with Stephanie (receptionist). Her next appointment she took off work for and the receptionist Stephanie / office manager Shirley said "I don't know why they scheduled you for today, you need your wisdom teeth out first" My daughter told them that she was unaware and didn't know what the next step was...Shirley rudely told her in a snarky response "well do you want me to just take one out now?", this is after she waited 2 hours past her appointment time and was sent home with no work done. She was later referred out to have her wisdom teeth removed, yet the office manager Shirley and the receptionist Stephanie never sent her referral to the other doctor or her xrays. The day before her procedure for her wisdom teeth removal, still nothing. The other doctor was going to cancel the appointment. My daughter drove to their office and kindly asked them to email her the xrays while standing in front of them as well as fax the referral to the other doctor before she left for the day at 5pm. She drove home and we waited and waited and waited ,...still nothing. I ended up having to call them to press on them that we needed these before 5pm so her wisdom extraction would not be cancelled for the next day. Needless to say, after 6 calls to them, being put on hold for over 20+ minutes and having to continue to call back because they were disconnecting my call on hold...I have never dealt with such unprofessional, rude office people at a dentist office. My daughter is young so I assumed they were not treating her with the same respect as they would with anyone else but when I called myself I was treated just as rudely as she had been at each visit and with each phone call. The receptionist Stephanie and the office manager Shirley both take the phone off their ear when customers call and are speaking and ignore them, then put the phone on their ear like they were listening the whole time. I strongly recommend to stay away from this office because it will turn into several months of delay and frustration. I will be submitting a BBB complaint and with the board of dentistry. Lack of organization, people skills, urgency, etc.....is the bigger problem with this office. The Dentist in this office should be made aware of how poorly the office ladies treat customers. His business is sure to decline..... read more

I cannot express how much I love this place. I have been coming here for almost 2 years. The staff is welcoming and friendly. The dentist are great and my orthodontist is the best. I recommend them to my friends. They are not that close to me in distance but gladly to the drive to come here. read more

Came here for the first time after 5 years of not going to the dentist,i was a little nervous but the staff was really nice and friendly and no pain at all getting my cavities filled read more

Very professional staff everyone so very nice including Shirley she the best the doctors are excellent every time I come the is short a very clean dental office very modern I give this dental office a 10 read more

Wow!!!!! Love this place.... I have high fear of needles, yet they made me feel so comfortable. Love both doctors and staff. Very good people, good atmosphere, very fair pricing. I have sent my mother and father here and they have no dental insurance. I've sent my sister-in-law and her 3 kids here. Also my neighbor wanted dental implants and looked around, again hands down, the best price and good service. Thank you Sycamore Dental Group staff and Doctors. read more