Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!

From Everlee D. Hello. I must say that I was very impressed…read morewith Bobby on 7-23-26, at your Torrance location on Sepulveda Blvd. I had a 3:30 appt. Bobby assisted me and he really listened to me. Me being a personal that babbles, even I lose track of what I'm trying to explain. He managed to filter through my babbling and got the job done. He knew exactly how to get to the issues and solve the problem, without me having to leave my phone. I was only in that office for maybe 15 or 20 minutes. Thank you, Bobby, for knowing your job.

I always come here whenever I have problems with iPhone due to clumsiness. The guy is amazing and…read moreworks with honest and I don't feel like I'm getting scammed at all. def recommend him!' Go to him to get your technology fixed you won't regret it

Love these guys! I…read morehave been going here for a broken screen first Their prices are half or less than what apple charges And less expensive than ALL other after-market stores Johnny is the Best Technician I have seen, and He's Super-fast, and Super-cool.... Mike has all kinds of phones for sale as well as all kinds of cases,screen protectors and chargers Both Android and iPhone!!! I have sent 5 other friends there and they have taken care of all my friends EVERY TIME! Any thing Cell Phone related, GO HERE! You wont be sorry.

i have unlimited data for 4 lines, but all of my lines speed slow down after 5GB of usage. I call…read moretechnical support and got hung up once, then call again and the manager couldn't help. I called for a total of 5 times and none of them were helpful. I was a customer since 2021 and I am leaving.

Hello Mobile CAUTION CAUTION do not believe anything they say. We bought $25 plan because they…read moresaid unlimited data....half way thru the month they stopped our data, THEY SAID it's in the terms and conditions if we are using too much.....WHAT. Worst online customer service we have ever experienced!

I had been trying for quite some time to get help resolving issues with my bill and some fraudulant…read morelines on my account and it was honestly a frustating experience- until I finally went into the Torrance store on PCH and Anza , and finally connected with Maxx ,(with double XX) who truly made a difference with the help I needed to get this resolved. He was amazingi!!! The best employee I have had to help me with this. I have been dealing with this for months and kept getting the run around. He was patient, attentive and genuinely committed to helping me figure everything out. He took the time to carefully review my account, get on the phone with upper management to get this cleared up and explained everything. He went above and beyond! Im incredibly grateful for his help after so much frustartion with multiple failed attempts with others. He said he has been there for 4 years and I hope management recognizes the value Maxx brings to the company. Customer service like this is rare and very much appreciated.

Requesed an investigation regarding an additional account/line that was activated without my…read moreknowledge. When I purchased a $699 phone, I was told that the device price would be waived by adding a new line, and that I would only need to pay approximately $2 per month for the device over 24 months. Since I was adding a line for my son, I understood that I would be paying about $30 per month for the new line plus $2 per month for the phone on my existing account. However, nearly two years later, I discovered that there was an additional line on the account that I was unknowingly paying for every month. When I contacted T-Mobile, I was informed that I had signed paperwork agreeing to add two lines in order to receive the second phone for almost free. As a result, I ended up paying $30 per month for this extra line and my son's line+device &32 total 62 for almost two years. The total amount paid for this line exceeded the original $699 value of the device.

Amazing service and communication! Definitely recommend and will be using them for future needs!…read moreThank you!!

Never received options as to the types of screens offered. Very overpriced will give you a cheaper…read morescreen and misinform you, resulting in a lower-quality end result. The phone broke again not three weeks later despite having a case and screen protector over a minor drop from shin-level.

Review #685 2026-051…read more I'm backtracking my review count to align with Yelp's count because the original #685 was for HRB that "it was removed due to the review & photos posted appears to depict a YEE" (this was weird because my next visit was 6 months after the YEE). Once this review is posted, my count is now aligned with Yelp's finally! A short review... yeah, this is considered short by my standards. I worked for a company that uses AT&T for their carrier & typically go to the Carson St. location (refer to Review #706), now closed, for their service needs. I stop by enough that I know most of the service technicians by name. This store is located on busy Crenshaw Blvd. across Torrance Crossroads, & is slightly larger. I had lunch takeout nearby & thought I could make this quick to turn in my manager's new iPhone (she mistakenly believed the camera lens cracked on her old iPhone but it was the case that had the crack, not the lens). Due to mailing trade-in issues previously, I handle my manager's AT&T issues in-store. I had a hard time with Blanca looking up V's info to submit the return, & wasted 30-mins. waiting for her to tell me that. Not only wasting my time, my lunch takeout has been sitting for 20+ mins. Aaugh... ＼(｀0´)／ I think their service plan prices are on the higher side & their AT&T Protect Advantage for 4 program takes advantage of the customer instead of being an advantage for the company; had issues making claims for damaged iPhones that requires a non-refundable deductible. Then what's the point of the monthly expense at $540/year? That's a new iPhone every 2 years, & the company has been paying for this service for 10+ years. Yikes! I'm not an AT&T customer & don't intend to be especially after this.

Came here on xmas eve for emergency, because my old galaxy flip 5 decided not to work. I wasn't…read moreexpecting to get a new phone, but one employee here told me that he had a similar problem.. but, I didn't have insurance... Buddy, told me I can add insurance but I would have to wait 30days.. and I told him that, look at my phone; I'm at 60% and I won't last for 30days. So, I ended up getting a new phone.. :( Buddy and his other employee was so great explaining things.... thank you guys!!!!

Very bad service. Very rude, dude was on the phone cussing, saying that he thinks he knows what…read morehe's doing. And charged us an OUTRAGEOUS PRICE just to do a factory reset

This was a terrible experience!! Nasty area. The lady behind the counter was not even interested in…read moremy business. She did not know of the Boost and Dish Network deal. She had no iPhones and I needed to call customer service!

So, Sunday afternoon my Father had to be rushed to the hospital. I was dealing with Hospice, 2…read moreDoctors, case workers and emergency personnel. In the midst of this my phone got a virus as I'm using it. I tried to fix it and made it worse. Now unusable I am handcuffed. Completely freaked just getting through the night was stressful. My wife heard of this place and said to try. I stopped in on the way to the hospital. I explained my situation and said I would leave it. ALEX, my new hero, took it, never left the counter. 5 minutes later my phone was perfect. As I sat there his fingers were moving and he was explaining everything he was doing. I was SAVED. They have a loyal customer in me. Fix fast and with confidence. I dig that!! Thank you Alex for the fix and starting my day right. This is from Teresa's account but the review is from her husband, Laurence.

My hdmi port was completely broken, and Alex helped me fix it in ONE DAY!!! Thank you so much Alex!…read moreMy ps5 runs amazing now!