I recently visited this location to see if I could find a better price for Internet service than I…read morehad with my previous provider. Berenice got me started out and was really nice. I had so many questions and she was super patient with me and explained things thoroughly. I also had Dexter help me set up the AT&T app on my phone. He walked me through the process of receiving my new modem in the mail and setting it up. Both people were extremely helpful to me and not pushy at all. Not only was I able to get new equipment than I had with my previous provider, but I also will be saving so much with a promotion that was happening. So glad I made the switch to AT&T.

Terrible service stood there for 10 minutes nobody even interacted with me or helped me.read more

I went to T Mobile to get a phone for my business , we have been having problems with our AT&T…read morelandline phone, and I was helped by Matthew Rodriguez. Matthew was super knowledgeable,patient and listened to my concerns he suggested several different options and helped me decide on a great plan. He never was high pressure and even made sure that I got the best deal finding extra savings. A big thank you to Matt and a job well done I would highly recommend anyone needing any kind of help with cell phones to see Matt Rodriguez at this T Mobile location

Located next to IKEA at the mall…read more I had to return my router that I got replaced so I thought oh I'll just return it at the store it will be "faster" but I was wrong It was slow and not enough folks helping but eventually a store manager came out along with someone else I'll say when I was helped by the manager I wish I had got a friendlier person and I tried to tell her things but she just sorta was maybe not in a good mood at the time In the end she did soften up but man I wish there was help for easier items vs having to wait a long time for people trying to figure out phones and plans Next time I'll just mail back my item it's faster

NOT AT STORE- house call on 3/7/26 in CPT @ 8:15am. Well what can I say... customer service is…read morestill a thing. It mmade the difference of a long-time customer leaving to AT&T (now in the area) or staying. Mr Angel (name befitting) educated me on tech devices that should not be linked to spectrum boxes and checked all wiring. Many may say, "That's his job". This may be true, but being a decent human being is slim to none nowadays. Angel was professional and seemed to enjoy is job. That alone sets him apart. Is Customer Service still a thing-YES. Thanks Angel. keep up th good work.

I made an appointment over the phone to exchange my router. When I went into the store, I was…read morehelped and completed the exchange without any issues. However, as I was leaving the mall with my 7-year-old child, an employee named Emily came out of the employee door on the side of the mall and confronted me. She told me she wanted to fight me and threatened me in front of my 7-year-old. This was completely unnecessary, very unpleasant, and extremely unprofessional. I'm very disappointed by this experience. I hope management addresses this situation and provides better training to their employees on how to treat customers appropriately. Customers should never be confronted or threatened, especially in front of their children.

Everything went well fast friendly efficient Jacob (I may be misspelling his name) but he was…read moreawesome and the owner accommodated me gave me an extremely good price as well as did an onsite repair which was extremely convenient would tell anyone in a situation this is the best option on here to go to any other problems or issues I have I'd have solved by them!

I've used them three times for various services. Superb service, and value definitely use them!read more

My family has gone here for years to full up our numerous 5gal water bottles every week and a half…read more The man working the shop has always been friendly and sociable whenever I come in. With filling up water, you have 2 options: pay by gallon or get a water membership, which is what my family had been doing for the past 5 years at least. There's a book log up in the front that they go by honor system, you pay ahead of time and mark down how many gallons you fill up. There's a whole row of water machines on one side with 2 water bottle cleaners and on the other there's phone accessories, a copier/fax/scanner, and phone cards. They used to have 2 carts to move your water bottles after they've been filled, but now there's only one. When it gets busy, sometimes people will have to wait their turn to use the cart. The parking lot is huge so if I have no more than 2 5gal bottles, I'll just carry them out to the car. Water and Cellular is located in a huge plaza and there's a lot to do and see so this is a great location for them.

Been coming here for almost 5 years now and every time I go I get the same chill vibe! Cheap…read morebeverages if you're thirsty and his operation is very organized.

Every time I have a male helper, they are of no help…read more They don't give me the time needed and help new people coming from the door instead of me. Only come here if you get a female if you are female.

The worst experience EVER! This is the Verizon store that moved from dominguez to Avalon. The…read morePolynesian worker was extremely rude and did not help me at all. I just spent over $2000 in this store today only to be ignored and left without a phone overnight. This worker told me that my phone would finish updating in 30 minutes. That was a lie. The other worker asked me to leave while my phone was still updating. The security guard was also rude. The woman worker told me to got to target to buy a phone case that I was willing to purchase there. This place ruined the second half of my day. I am on my iPad and cannot make any calls. If I could them a negative 200 score, it wouldn't be enough. I am calling corporate.

Great and FAST! Needed battery for iPhone 12 Max Pro and in 45 minutes they were finished!…read more PLUS THEY SELL SKATEBOARD STUFF! Who knew? Thanks!

Kyle was great. Set up the new SIM card and replacement battery while I waited. Cost was very…read morereasonable. This little shop was busy, but quick counter service kept things moving. I'll be back next time any phone work is needed.

I took my son's iPad for a minor repair, Rusty helped me out, great customer service, great price…read moreand repaired in a timely manner, will go back again if I need to.

Never received options as to the types of screens offered. Very overpriced will give you a cheaper…read morescreen and misinform you, resulting in a lower-quality end result. The phone broke again not three weeks later despite having a case and screen protector over a minor drop from shin-level.

Employee Shannon was completely disrespectful to me and was out of line…read more When I was number 1 in line I walked up to the 2-3 employees who didn't have any customers. Shannon told me that I had to wait my turn. I told her I was number one in line and just waited 2 hours. She then started arguing with me and gave me a dirty look. I had to make it clear that I wasn't arguing because she was very hostile to me. There were also a few other employees who had just opened up, one staring down at paperwork not helping. There was no sense of urgency even though there was upwards of 20 people waiting.

Attended this location to add a line and get the iPhone 17 as advertised. Define to Bob . Parking…read moreis shared with other stores in the strip mall. Sign in on the tablet right in front of the door. Hideky assisted me once my name came up, and surprised me with friendly and quick service, including upgrading my phone from the standard to the iPhone 17 Pro Max. Had changed my Apple iCloud account password, but it did not automatically update in my old iPhone 15. Return the next day after I found the password. We were able to easily transfer their information from my iPhone 15 to 17, and factory reset the iPhone 15 to give to A Friend. Well recommended, will return...

From Everlee D. Hello. I must say that I was very impressed…read morewith Bobby on 7-23-26, at your Torrance location on Sepulveda Blvd. I had a 3:30 appt. Bobby assisted me and he really listened to me. Me being a personal that babbles, even I lose track of what I'm trying to explain. He managed to filter through my babbling and got the job done. He knew exactly how to get to the issues and solve the problem, without me having to leave my phone. I was only in that office for maybe 15 or 20 minutes. Thank you, Bobby, for knowing your job.

Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!