After drinking local craft beer all afternoon, I needed some quick protein! Enter Taco Bell... I went inside and I ordered one of their ground beef filled burritos to go. Food took about 10 minutes to receive - once I placed my order. Their Drive Thru was very busy. The Burrito hit the spot! I took some of their hot sauce packets with me to go - to spice it all up! Yummo! #TacoBell read more

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I would out zero stars if I could. I come here all the time because it is the closest Taco Bell but I ak done with this B.S. everytime I go here. They always give me some shit. Like today, some idiots were far from the drive thru entrance, we thought they were just ordering on their phones because it didn't look like they were ready to go in yet. So, we went in front. There was plenty of space because they were so far. When we got in the drive thru, one car was revving hella and the other was honking. Then a worker came out and said that we had to go through the entire drive through but weren't gonna take our order. They didn't even listen when we said the other two cars weren't even in line. So we just backed up (because they were still hella far away) and we went to the back of the line. Overall I would recommend you just go to Eureka for Taco Bell rather that this dumb place. No matter the drive, its so much more worth it. read more

Holy crap. I've left waiting in the drive thru several times after waiting for 20 sometimes 30 minutes with the line at a stand still. Whoever is running this location is failing. The fact that this happens regularly is unacceptable. read more

If you're visiting this location, plan to go ahead and wait half an hour. This is consistently the most disappointing Taco Bell I've ever been to. While I understand that this might not be the workers' fault, it's unreal how management routinely does nothing to alleviate the wait time. I truly wouldn't go here if this wasn't the only TB in the area read more

This store needs new management desperately! I used to be a regular here and I will no longer go there after tonight's service from the manager (July 8). she denied simply replacing a nachos I ordered on July 5 that their team messed up and put meat on, despite me asking for the meat on the side (for my dog bc they charge the same for no meat). Instead of meat on the side I got chips on the side and nachos with meat mixed in which not only made me sick but is worthless to a vegetarian, and at $7.19 a pop they really should stand by their products. I'm fairly sure the manager is the short frumpy brown haired lady who is extremely stuck up and looks like she has a stick up her ass. Probably for the best, the food isn't good for me anyway. I just want the store to know they lost a very loyal regular over a mistake the manager wasn't willing to correct, with a time stamped photos and receipt. Customer service is important and that lady needs to get out of it before she takes the whole store down. read more

Taco Bell - $7.19 Beef inside nachos error manager was unwilling to correct 3 days after the mistake was made - Fast Food Near Me - McKinleyville, California

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As someone who's from the Bay Area and have seen more chaotic traffic for drive thrus, this might Probably be the slowest drive thru I've ever been in .The attentiveness towards the dining room was not bad. The manager Joe was very rude and had a ton of attitude. Had his workers dealing with a ton of unnecessary stress and had no empathy for his employees or customers. I hope something is done about this manager read more

They use AI to take orders now. If you like poorly prepared food that's barely warm, ordered by a computer, this is your place. Hello dystopian future. Also, pricing for a single lukewarm meal is insane. With all the money they're saving by bending over to AI, you'd think they would at least be able to make it taste good. Severely disappointed. read more

If I could give this -7 stars, I would. These kids have no idea what they are doing. It seems to me, when someone orders and sends a ticket to the kitchen, they should make the order and make it right........We waited for 1.5 hrs for them to make the order and all of the crunchy stuff (tacos, crunch wrap, etc...) were soggy and tasted like they were made an hour ago. If the food was made an hour ago, why did we need to wait for 1.5 hrs?I tried them after they first started back up after the remodel and I thought the wait was due to the hype......Not the case......These people are just non-functional.....in perpetuity..... read more

They only ever have like 3 people working and have a weird AI voice at the drive up. The food is what you expect from a Taco Bell but you'll be in line for about 30-45 mins read more

They messed up my order and aswell as giving me some messed up tacos they also gave me a bunch of sauce packets.

Their drive thru uses AI. Disappointing they aren't willing to just hire enough workers to support the needs. I get that they get a lot of business but there are plenty of people who need jobs. read more

Went to this taco bell last night and they messed up my friend's orders. They also refused to make my friends food because he had a "racist name". After being told that is his REAL GOVERNMENT NAME she asked to see ID. Then told him his ID wasn't real. It was also sooo nasty in there. Good and sauce all over the floor. Looked like the aftermath of a food fight. Vibes were awful. Service was awful. hate this taco bell. read more

They always take insanely long to make your food. I order a good hour ahead and still have to wait 30 mins once I get there.

Jesus Christ My food is wrong every time:( I'm allergic to dairy and I specifically order with those modifications, I am ignored every time. I work late nights, by the time I get off this is one of few close by options available to me, so this is very disappointing. I would open it immediately to see if it was safe but I can't even touch dairy. I usually just give my husband the hazardous food when I get home only to reveal I waited 30 minutes in line just for my food to be inedible. read more

I feel bad because its not really the employees fault but they are always severely understaffed. Every single time I go through the drive through regardless of time of day or day of week, the line is out the parking lot and moving slower than a snail. the management here needs to get it together because they are losing customers frequently.... read more

Waited 35 minutes for a straight-off-the-menu order with eight people behind the counter (nobody working the register). The food (when we eventually received it) was definitely the worst from any Taco Bell we've ever frequented. Will just get a bag of chips at the gas station next time... read more

The woman who "served" my friends and I last night refused to serve my friend because his name was "racist"??? His birth name (which he did not choose and was a family name) happens to be the same as a historical figure but the spelling isn't even the same?? When we all informed her that that was in fact his LEGAL name, she said "no it's not", and then demanded to see his ID (which I'm not sure is even legal). When he showed her his ID, she STILL refused and said that it "wasn't real"?? Finally, she caved and ended up giving him his food and a half assed apology. Customer service was awful, even beyond that (and I work in fast food, so I'm usually very forgiving about that kind of thing). They also messed up two of my friend's orders and forgot my sauce. Won't be returning . read more

Really really bad! Filthy restaurant and they're all happy to just ignore customers and each other. Yikes

Had a very awful experience at this Taco Bell tonight while door dashing. I frequently DoorDash at this location on a daily basis and never had an issue. I always show the utmost respect and patience for the individuals in there. I've never had a bad experience until tonight, the manager met me at the door after knocking then waited for five/ten minutes and waiting for a response or a friendly hey the lobby is closed, go ahead and use the drive thru line. With multiple staff, seeing me knocking and signaling that I have a question. Finally, I was met at the door by a manager. I was threatened to be punched in the face if I didn't gtfoh by a grown man. And then yelled at because they were short staffed tonight. With DoorDash, they have a rule that you have to go inside until after 10 PM. So I was curious as to what was happening and I needed to pee, as I am a Dasher working out of my car. Truly stunned by the unprofessionalism and behaviors from the staff on shift tonight will be reaching out to corporate tomorrow. read more

Justin helped out so much. We had a delivery issue and he helped out the entire time to the best of his ability. He was incredibly understanding and assisted us through the entire issue. Thank you Justin! read more

I drove up after a really good night and they made my night even better. Thank you for the chicken tendies bro

Good Food, but terrible service at drive through. It took 50 minutes to place and pick up my order. Was told they were short staffed, and treated rudely by staff. Definately will Not be going back. read more

They're so slow they should just fire the whole crew and start over. It's ridiculous in LA where I get Taco Bell you hand them your card they swipe it before you can put your card back in your wallet. You have your food almost in your face. I know it can be faster. These people suck. read more

Store advertises 24 hours service in Mckinleyville CA, yet they are closed from 3am to 4 15 am for breaks. Employee stated that Google is at fault for false advertising read more

Slowest service. 40minutes for a small order and no sense of urgency from any of the employees. Can't enjoy your order if experience is already sour from the start. read more

Didn't put the add ons to my order, sat for quite nearly an hour to pick up an online order. My 4 th time at this location and the management is awful. Taco Bell get your shit together read more

Took them over 30 minutes just to make 1 bean and rice burrito and 1 taco. There were the least amount of customers I've ever seen and yet there was still no hope of receiving my food in a FAST (kind of why i chose fast food) manner. This is unacceptable as somebody who has worked in fast food and dine in establishments. Hire people who are actually going to work (like me and SO MANY OTHERS who are in deep need for a job right now). read more

literally every single time I have been to this taco bell I have got my order given to me wrong. I would rather play dead at a necrophiliac convention then eat here again. I am a paying customer and there is no reason why CHICKEN should be in me cheese quesadilla. Like, the thought of a chicken quesadilla makes me want to throw up into a toilet shaped taco bell logo. Biting into my quesadilla and finding chicken instead of cheese was like being pistol whipped by small fat middle schooler. Not to mention, your worker looks cracked out all the time. I can't even have chicken cause of religious exemptions. do better and to yall in these reviews NEVER GO HERE!! read more

I can do my own oil change and finish up my homework before I can even touch the bag and sip on drink because of how long they take. I've been sitting in the drive through for over 1 hour and still haven't placed my order yet. I'd rather eat at the J when they are serving bad stuff. As I type people are leaving because of how long they take. It's a sad place to be in. But #LoveTacoBell read more

I was waiting for one taco for 20 minutes and one lady was not doing anything and is sitting in the back one her phone also people don't know what they are doing here read more

Terrible food! Good service but the line took 50 minutes and they still didn't put my two cheese sauces that I paid for in the bag and I had to ask for them. Definitely will NOT be back lol read more

They are very slow. No service. A lady was waiting for 3 to 4 minutes to get her drink cup. I ordered on the kiosk and 3 cars went through the drive thru. They got their food while I was still waiting read more

My true rating for this Taco Bell is 3 1/2 stars, but I'm choosing to rate it 4 stars because my 4-star experiences outweigh my 3-star experiences. There is a bit of variability with the quality of the food, but my food has come out just right in my past few orders. The employees here have always been kind and helpful - especially those who work the drive-thru. The bad thing about the drive-thru, however, is the insane wait to order and get your food. The parking lot is not facilitative of the line that forms out of the drive-thru, and I've seen some dine-in customers get boxed into their parking stalls. If dining in, try to park on the side of the lot nearest to the building. My average wait time between ordering and getting my food when dining in is about 8 minutes, and the average time I spend in the drive-thru (line, getting to the ordering station, and getting my food) is about 15 minutes. The interior of this Taco Bell is nostalgia central, and I honestly hope they don't change that. If they do, they might as well revamp the whole thing and make the drive-thru situation better. While the interior is clean, the bareness and obvious wear-and-tear of the dining area makes it appear a little shabby. Overall, this Taco Bell gets the job done, and provides a good service to the community. I come here a lot and I've never been absolutely delighted, but I've never been absolutely disappointed either. I'll be here again soon! read more

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Order on kiosk, waited 50 minutes and to just be told my order disappeared. no apologies or anything from manager

Very nice experience this evening, friendly, helpful staff. Food was delivered very quickly and was delicious. Nice, new building.

Took 1-30 minutes to get food there was no one in line but me don't go here they have slow underpaid teenagers working it

Food is what you expect but the wait time is ridiculous. Need new managers and more staff and training.

I wish i had a different experience than everyone else but this place is pathetically slow. Seriously took over an hour for 4 tacos? I will never waste my time here again. read more

I'll start by saying that the place looks very clean, the drive through is quite a squeeze though! Tonight my boyfriend and I came in expecting it to be quick and efficient service since it was pretty slow and they didn't have many customers. We placed our order and once we got up to the window to pay the girl recited our order back to us. We told her that we also ordered a steak quesadilla and she slammed the window shut. When she came back, she handed us the bag of food and we started to drive away. I looked inside the bag and not only is the steak quesadilla missing but the large nacho fries I ordered were half full, and all the tacos were broken and sloppily thrown together. Very disappointed in the service and food quality especially considering that it wasn't busy. read more

appalling service and did not get what I ordered at all. The crunchwrap I got was falling apart in the bag and there was no burrito with my combo read more