I would out zero stars if I could. I come here all the time because it is the closest Taco Bell but I ak done with this B.S. everytime I go here. They always give me some shit. Like today, some idiots were far from the drive thru entrance, we thought they were just ordering on their phones because it didn't look like they were ready to go in yet. So, we went in front. There was plenty of space because they were so far. When we got in the drive thru, one car was revving hella and the other was honking. Then a worker came out and said that we had to go through the entire drive through but weren't gonna take our order. They didn't even listen when we said the other two cars weren't even in line. So we just backed up (because they were still hella far away) and we went to the back of the line. Overall I would recommend you just go to Eureka for Taco Bell rather that this dumb place. No matter the drive, its so much more worth it. read more

If I could give this -7 stars, I would. These kids have no idea what they are doing. It seems to me, when someone orders and sends a ticket to the kitchen, they should make the order and make it right........We waited for 1.5 hrs for them to make the order and all of the crunchy stuff (tacos, crunch wrap, etc...) were soggy and tasted like they were made an hour ago. If the food was made an hour ago, why did we need to wait for 1.5 hrs?I tried them after they first started back up after the remodel and I thought the wait was due to the hype......Not the case......These people are just non-functional.....in perpetuity..... read more

They use AI to take orders now. If you like poorly prepared food that's barely warm, ordered by a computer, this is your place. Hello dystopian future. Also, pricing for a single lukewarm meal is insane. With all the money they're saving by bending over to AI, you'd think they would at least be able to make it taste good. Severely disappointed. read more

They messed up my order and aswell as giving me some messed up tacos they also gave me a bunch of sauce packets.

They only ever have like 3 people working and have a weird AI voice at the drive up. The food is what you expect from a Taco Bell but you'll be in line for about 30-45 mins read more

Their drive thru uses AI. Disappointing they aren't willing to just hire enough workers to support the needs. I get that they get a lot of business but there are plenty of people who need jobs. read more

Went to this taco bell last night and they messed up my friend's orders. They also refused to make my friends food because he had a "racist name". After being told that is his REAL GOVERNMENT NAME she asked to see ID. Then told him his ID wasn't real. It was also sooo nasty in there. Good and sauce all over the floor. Looked like the aftermath of a food fight. Vibes were awful. Service was awful. hate this taco bell. read more

They always take insanely long to make your food. I order a good hour ahead and still have to wait 30 mins once I get there.

Jesus Christ My food is wrong every time:( I'm allergic to dairy and I specifically order with those modifications, I am ignored every time. I work late nights, by the time I get off this is one of few close by options available to me, so this is very disappointing. I would open it immediately to see if it was safe but I can't even touch dairy. I usually just give my husband the hazardous food when I get home only to reveal I waited 30 minutes in line just for my food to be inedible. read more

I feel bad because its not really the employees fault but they are always severely understaffed. Every single time I go through the drive through regardless of time of day or day of week, the line is out the parking lot and moving slower than a snail. the management here needs to get it together because they are losing customers frequently.... read more

Waited 35 minutes for a straight-off-the-menu order with eight people behind the counter (nobody working the register). The food (when we eventually received it) was definitely the worst from any Taco Bell we've ever frequented. Will just get a bag of chips at the gas station next time... read more

Had a very awful experience at this Taco Bell tonight while door dashing. I frequently DoorDash at this location on a daily basis and never had an issue. I always show the utmost respect and patience for the individuals in there. I've never had a bad experience until tonight, the manager met me at the door after knocking then waited for five/ten minutes and waiting for a response or a friendly hey the lobby is closed, go ahead and use the drive thru line. With multiple staff, seeing me knocking and signaling that I have a question. Finally, I was met at the door by a manager. I was threatened to be punched in the face if I didn't gtfoh by a grown man. And then yelled at because they were short staffed tonight. With DoorDash, they have a rule that you have to go inside until after 10 PM. So I was curious as to what was happening and I needed to pee, as I am a Dasher working out of my car. Truly stunned by the unprofessionalism and behaviors from the staff on shift tonight will be reaching out to corporate tomorrow. read more

The woman who "served" my friends and I last night refused to serve my friend because his name was "racist"??? His birth name (which he did not choose and was a family name) happens to be the same as a historical figure but the spelling isn't even the same?? When we all informed her that that was in fact his LEGAL name, she said "no it's not", and then demanded to see his ID (which I'm not sure is even legal). When he showed her his ID, she STILL refused and said that it "wasn't real"?? Finally, she caved and ended up giving him his food and a half assed apology. Customer service was awful, even beyond that (and I work in fast food, so I'm usually very forgiving about that kind of thing). They also messed up two of my friend's orders and forgot my sauce. Won't be returning . read more

Really really bad! Filthy restaurant and they're all happy to just ignore customers and each other. Yikes

Justin helped out so much. We had a delivery issue and he helped out the entire time to the best of his ability. He was incredibly understanding and assisted us through the entire issue. Thank you Justin! read more

I drove up after a really good night and they made my night even better. Thank you for the chicken tendies bro

Good Food, but terrible service at drive through. It took 50 minutes to place and pick up my order. Was told they were short staffed, and treated rudely by staff. Definately will Not be going back. read more

They're so slow they should just fire the whole crew and start over. It's ridiculous in LA where I get Taco Bell you hand them your card they swipe it before you can put your card back in your wallet. You have your food almost in your face. I know it can be faster. These people suck. read more

Store advertises 24 hours service in Mckinleyville CA, yet they are closed from 3am to 4 15 am for breaks. Employee stated that Google is at fault for false advertising read more

Slowest service. 40minutes for a small order and no sense of urgency from any of the employees. Can't enjoy your order if experience is already sour from the start. read more

Didn't put the add ons to my order, sat for quite nearly an hour to pick up an online order. My 4 th time at this location and the management is awful. Taco Bell get your shit together read more

Took them over 30 minutes just to make 1 bean and rice burrito and 1 taco. There were the least amount of customers I've ever seen and yet there was still no hope of receiving my food in a FAST (kind of why i chose fast food) manner. This is unacceptable as somebody who has worked in fast food and dine in establishments. Hire people who are actually going to work (like me and SO MANY OTHERS who are in deep need for a job right now). read more

literally every single time I have been to this taco bell I have got my order given to me wrong. I would rather play dead at a necrophiliac convention then eat here again. I am a paying customer and there is no reason why CHICKEN should be in me cheese quesadilla. Like, the thought of a chicken quesadilla makes me want to throw up into a toilet shaped taco bell logo. Biting into my quesadilla and finding chicken instead of cheese was like being pistol whipped by small fat middle schooler. Not to mention, your worker looks cracked out all the time. I can't even have chicken cause of religious exemptions. do better and to yall in these reviews NEVER GO HERE!! read more

I can do my own oil change and finish up my homework before I can even touch the bag and sip on drink because of how long they take. I've been sitting in the drive through for over 1 hour and still haven't placed my order yet. I'd rather eat at the J when they are serving bad stuff. As I type people are leaving because of how long they take. It's a sad place to be in. But #LoveTacoBell read more

I was waiting for one taco for 20 minutes and one lady was not doing anything and is sitting in the back one her phone also people don't know what they are doing here read more

Terrible food! Good service but the line took 50 minutes and they still didn't put my two cheese sauces that I paid for in the bag and I had to ask for them. Definitely will NOT be back lol read more

After drinking local craft beer all afternoon, I needed some quick protein! Enter Taco Bell... I went inside and I ordered one of their ground beef filled burritos to go. Food took about 10 minutes to receive - once I placed my order. Their Drive Thru was very busy. The Burrito hit the spot! I took some of their hot sauce packets with me to go - to spice it all up! Yummo! #TacoBell read more

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They are very slow. No service. A lady was waiting for 3 to 4 minutes to get her drink cup. I ordered on the kiosk and 3 cars went through the drive thru. They got their food while I was still waiting read more

Order on kiosk, waited 50 minutes and to just be told my order disappeared. no apologies or anything from manager

My true rating for this Taco Bell is 3 1/2 stars, but I'm choosing to rate it 4 stars because my 4-star experiences outweigh my 3-star experiences. There is a bit of variability with the quality of the food, but my food has come out just right in my past few orders. The employees here have always been kind and helpful - especially those who work the drive-thru. The bad thing about the drive-thru, however, is the insane wait to order and get your food. The parking lot is not facilitative of the line that forms out of the drive-thru, and I've seen some dine-in customers get boxed into their parking stalls. If dining in, try to park on the side of the lot nearest to the building. My average wait time between ordering and getting my food when dining in is about 8 minutes, and the average time I spend in the drive-thru (line, getting to the ordering station, and getting my food) is about 15 minutes. The interior of this Taco Bell is nostalgia central, and I honestly hope they don't change that. If they do, they might as well revamp the whole thing and make the drive-thru situation better. While the interior is clean, the bareness and obvious wear-and-tear of the dining area makes it appear a little shabby. Overall, this Taco Bell gets the job done, and provides a good service to the community. I come here a lot and I've never been absolutely delighted, but I've never been absolutely disappointed either. I'll be here again soon! read more

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Very nice experience this evening, friendly, helpful staff. Food was delivered very quickly and was delicious. Nice, new building.

Took 1-30 minutes to get food there was no one in line but me don't go here they have slow underpaid teenagers working it

Food is what you expect but the wait time is ridiculous. Need new managers and more staff and training.

I wish i had a different experience than everyone else but this place is pathetically slow. Seriously took over an hour for 4 tacos? I will never waste my time here again. read more

I'll start by saying that the place looks very clean, the drive through is quite a squeeze though! Tonight my boyfriend and I came in expecting it to be quick and efficient service since it was pretty slow and they didn't have many customers. We placed our order and once we got up to the window to pay the girl recited our order back to us. We told her that we also ordered a steak quesadilla and she slammed the window shut. When she came back, she handed us the bag of food and we started to drive away. I looked inside the bag and not only is the steak quesadilla missing but the large nacho fries I ordered were half full, and all the tacos were broken and sloppily thrown together. Very disappointed in the service and food quality especially considering that it wasn't busy. read more

appalling service and did not get what I ordered at all. The crunchwrap I got was falling apart in the bag and there was no burrito with my combo read more

Waited for an hour in the drive-thru. The food is fine, for a Taco Bell, it's just that they have wait times are longer than a sit down restaurant. I've never spent as much gas on getting some late night tacos before, stopping and starting my truck to move it five feet, even. Twelve cars were in line at 11 pm. I didn't leave that line until 11:58. If I could have gotten out of line and driven off, I would have. I thought maybe I'd be there a bit longer than normal for the drive thru, but I only imagined it would take twenty to thirty minutes at the most, even short staffed as they were. If this place wants to stay in business, I'd recommend they treat their customers with more urgency. When I worked at Wendy's they had 7 seconds to build a sandwich, and it was easy. I worked two grills (dine-in and drive-thru) at once and the fryer, plus the pressure cooker for chicken. A customer never spent more than five minutes waiting for food. When I worked at McDonald's, we never let a customer sit for more than two minutes, so I know how fast turn around times are for other fast food places. I could have gone grocery shopping and bought and cooked the food in the time I spent in the line. They (the management) can't control their pricing, but this kind of slow turnover can be rectified, and every time I've been there it's been worse and worse waiting. Bottom line: I was so mad, that I'm never going back, it just no longer worth it, without convenience the extra cost (time, money, and gas) is not justifiable. I used to like Taco Bell, but if I'm going both to pay sit down prices for a three tacos and a drink, (price hikes) and to wait sit down times, then I'll just go to an authentic place from now on. read more

Worst location next to eureka. They are so slow and incompetent and nobody cares about providing actual fast food. It's wait an hour every time food. Save your self the trouble and go anywhere else read more

I have not spent much time in a Taco Bell restaurant before, so I wasn't sure what to expect. My immediate reaction was that the interior could use some updating. Everything was a very pale pink or blue. It was very clean, nonetheless. It seemed very sanitary. I ordered the bean and cheese burrito. The guy at the counter, Michael, was super nice and thoughtful. He suggested adding onions and red sauce for no extra charge, so I did that. He was very kind and helpful to the rest of my party. My friend even suggested calling the manager when we got home to commend Michael for being so friendly and nice. Our food came out really quickly, like within five minutes for four of us. The bean and cheese burrito was meh. Not for a lack of effort, I'm sure, but because it's made with mediocre ingredients. The beans weren't very flavorful. I added the verde sauce packets in my burrito, but I wish I had added the medium hot sauce. The verde had little to no kick in it. The quesedillas tasted like something I could make at home. Not too special. My friend really enjoyed his Chalupa and his Volcano taco. I give this place two stars because the food was not great, yet the service was speedy. read more

Taco Bell - The 99cent nachos. - Fast Food Near Me - McKinleyville, California

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Quick stop on the road and the staff was amazing and friendly. The store was clean and well stocked. The usual suspects, combo burrito, chalupa and crunchy tacos all hot and tasty. I would come to this location when passing through this town again, great job!!! read more

Taco Bell - Inside - Fast Food Near Me - McKinleyville, California