Staff ignores the line of customers waiting to order and prioritizes the drive thru. When I say excuse me the staff ignores me and avoids eye contact. Terrible location. read more

Very very slow and staff is rude. All They do is give you dirty looks. Go anyplace else . read more

I know we can't expect greatness from fast food but not only is the drive thru slow (I am understanding of being short staffed), but the guy working the drive thru literally said "Taco Bell" not asking how they can take your order. Ok, I don't expect everyone to have personal skills, but I do expect Crunchwrap to not look like this. I remember why I don't go anymore... read more

Taco Bell - Fast Food Near Me - Owings Mills, Maryland

Ordered food at the drive-thru. Good and efficient service but their systems are not as updated because you can't scan your receipt into the app to earn rewards. The food (soft taco supreme, bean burrito) tasted incredibly fresh. Would certainly drop by again. read more

The 7 layer nacho Fries were soooooo good. Always a good value. Speedy service and breakfast is good too! read more

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I would leave 0 stars if possible. Cashier did not want to be there and seemed as if she was angry with me for ordering food. She missed a couple things off of our order that I repeated multiple times to make sure they were included. I ordered tacos, and never in my life have I had a stale Taco Bell shell, but yesterday that changed. Extremely disappointing as Taco Bell is one of my favorite fast food chains. read more

This Taco Bell has been so nasty lately. Food just horrible. It's not even tasty. Only thing good are the nacho fries. Idk what happened but it's going down hill at this location read more

This location SUCKS! They always forget something from my order, and they tape it down intentionally to make it harder to check before you leave. I swear they do it to see if they can scam more money from you. I've reported this location to corporate several times but nothing changes. read more

Me and my friend go to this location every thursday night, the younger guy and girl that work there are truly amazing. They get everything about our orders right and are great with costumer service. they deserve to be recognize! read more

Terrible; order is never right. If you ask for no beans and cheese, count on getting it anyway. Nobody cares to make the order right. Garbage location. read more

By far the best Taco Bell I have been to. First the employees were awesome ! They were very polite and efficient! You don't alway get polite at Taco Bells. And my food was right and tasted amazing. Thank you! read more

This is one of the best places for tasty and fast breakfast around. Variety of items priced well and made hot just for you. The naked egg tacos are excellent. I got these with sausage crumbles. Taco Bell makes bfast special with flavor. read more

Taco Bell - Fast Food Near Me - Owings Mills, Maryland

Workers are polite and welcoming. Went early in the morning and had fast service. I had the big box with a quesarito and 2 soft tacos supremes. It was very filling and fresh made. The quesarito is super cheesy and had a spicy kick 2 it. Something different I guess. Another time I went here it was about 3 om and started getting busy. My order came out in less than 5 minutes, but I did notice some people were left waiting for almost 15 minutes. That was a shame and I'm sure would ruin just about anyone's appetite as it is supposed to be fast food. As well, I order 3 soft taco supremes and once I sat down I noticed none of them had sour cream on them. It was a simple fix that they had no problem correcting. Glad I did check my food as I always do and luckily I didn't go thru the drive thru. I'll be back again though as long as my stomach allows me. read more

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Sigh. Besides the fact that it is a) not very good for you and b) not very tasty in general, this is one of the main reasons why I don't do fast food. Somehow an order always gets screwed up. I stopped by here to grab a quick early lunch and hit the drive-thru. I ordered the Fresco Chicken Burrito, and I asked to add some of their reduced fat sour cream (for an additional charge). The person taking my order said it came with sour cream. Not wanting to tell someone how to do their job, I questioned him gently. I had looked online before stopping to see if the Fresco came with sour cream, and since it is a lower cal item it said it did not. When I inquired about it, all I heard was crickets through the speaker. Total silence. I repeated that all I wanted was to make sure that the burrito had the reduced fat sour cream. He said it came with sour cream, and did not ring it in to add it to the order. I knew this wasn't going to end well. I got up to the window, and I asked the cashier (whom may have also been the order taker) if the burrito did have sour cream on it. He said it did. I got back to my office, and what do you know? No sour cream. I tried to call the store but there was no answer. I filled out the online survey, hopefully someone in corporate will see it and contact the store. I wasn't charged for my request, and I know it sounds like I am making a big deal out of nothing, but that is not the point. I was treated as if I didn't know what I was talking about. I understand that most of the time it is young kids working in these places, but if someone questions you about an ingredient and you don't know, ask. It could become a life or death situation if someone has a food allergy. read more

This is the first time I've ever been here and was so dissatisfied. The line was wrapped around the corner when I got there. If I hadn't ordered with the app and set my pick up to drive through I would have cancelled it or went inside. I was waiting for 20-25 minutes. I get my food and it was sloppy all at the bottom of my bag. I could barely pick it up. My tacos were in pieces when I got home. I'm not sure what the problem was but y'all need to fix it read more

service suck.. very bad. I bought 8 Tacos and give me a sauce only 4.. very very suck!

Literally the worst taco bell location I've ever been to. They made my order wrong when I went through the drive through, nbd. They probably misheard through the intercom maybe. So I go inside with my receipt and politely ask them to remake my order and reiterate what I want in person. The 2nd time they also made my order wrong. At this point I'm not going back a third time, so I'm like whatever I'll eat my nacho fries they threw all in the bag and realize they gave me one tiny pump of nacho cheese in the cup and left most of it empty. Not only did I get charged for three supreme tacos when that's not what I ordered or received, but the fries were thrown in the bag, almost no cheese sauce, order was made wrong TWICE and the 2nd time they gave me almost nothing on my tacos, like 4 pieces of chicken and a pinch of cheese and that's it and then had the balls to charge me for supremes. Absolutely ridiculous. Will not be headed back to this location. read more

I came into this location today and the way the African manager was yelling and talking to his staff was completely disrespectful and for someone to talk to their workers like that is crazy I feel sorry for those poor employees Taco Bell you have to do better with who you hire read more

I can understand slow service and stuff like that due to staff shortage or whatever but the way my husband and I were treated today is inexcusable. They forgot half the order and when we told them they got very nasty said we had everything we ordered and slammed the window in our faces. Will never got back to this location. read more

Didn't get my entire order and when I called could get through! Pain $23 dollars and got two chalupas. Real nice....only put one star because I had to read more

My drive-thru order went very smoothly. I was in and out so quickly, that my cheese roll-up was too hot to eat!!! The tacos supreme WERE supreme. No issues here! read more

Worst Taco Bell I've been to. Trash customer service, very very very very slow. They also don't allow customers to get water cups. Won't be back read more

Always went here, Taco Bell was my guilty pleasure after a long day at work. Ordered pickup and saw that a bite was already taken out of my food and couldn't even trust what was done to anything else I bought in my order. Will be calling corporate in the morning. Will not be going here again. I'm not asking for gourmet but I would at least like to take the first bite read more

Taco Bell - Fast Food Near Me - Owings Mills, Maryland

Look.. we all know Taco Bell.. but not this Taco Bell. This specific location is nothing short of incredible. Drawing from nearly 4 decades of experience at this specific location, I have tried each menu item.. many many times. And they have all been good. So good in fact I will probably go tonight. I just want to personally thank every artisan/employee there for their hard work and for crafting my delicious fourth meal, time after time, season after season. I love you, Owings Mills Taco Bell; you complete me. read more

Needed to fix our Taco Bell craving. Stopped here while running errands. Lady behind the counter was extremely pleasant! Walked my husband through his order. One of his double stacked came with sour cream which he asked to leave off. Not only did they correct it but two ladies brought it to our table top make sure it was alright. GREAT SERVICE! We will be back! read more

If you want fast food, do NOT go here. Consistently in the evenings, the drive thru takes 15-20 minutes to get through. I work nearby and love Taco Bell but the wait is just ridiculous. The owner needs to hire more staff to meet the demands or train staff differently. Please, please, please improve. read more

I cant believe I'm the first person to review this taco bell.. I lived in owings mills for years and years and didn't realize how good I had it until I moved out. THIS IS THE BEST TACO BELL EVER!!!! Food order is ALWAYS right, they are quick, friendly, burritos and tacos are STUFFED. I live in towson now, and sometimes will drive to this taco bell for my food, because they make it so much better.. Maybe its because they are a training center they are so good? who knows... but man. they can make a mean burrito! OM NOM NOM NOM NOM SO GOOD! read more

Never open for dine in since Covid at night. Lines are always slow as molasses and they are understaffed. Food isn't up to par ~80-90% of the time. Whoever owns this establishment needs help operating it. 1/5 read more

We went here late night because they're usually open til 4 but all of a sudden they're only open until 2. Ordered two different crunchwraps and 2 quesaritos. Got 1 crunchwrap and 2 quesaritos. Luckily we checked the bag before leaving. When we told them they missed a crunchwrap they questioned us and insinuated we were lying and gave us attitude. After checking our entire bag, they decided to give us what we paid for. Thanks tbell we used to love you.... food was good... needs new staff. read more

I've been going to this Taco bell for a long time through the years. Most times, the food was decent however, this time, my quesidilla was burned on the outside. Not too mention, the gentleman who made my food roughly slammed it on the counter. One of the taco shells were crushed. I almost left the food there but my family was hungry so I decided to keep it. They also forgot my drink that I paid for...and I did too. I wont be back! read more

It's inexpensive, tasty and served quickly. I wouldn't want to eat TB on the regular but as s quick bite it hits the spot. Love their happier hour drink special. read more

I ordered on the app and paid for my order. When I got to the Taco Bell, the doors were locked and no one was in the store. It was dark inside. The app was saying my order was ready! My card was charged but I have no food to show for it. read more

This Taco Bell is very slow I waited I. Line for 20 minutes just to place my order. And The drive through take even longer and when I get my meal it's wrong so when I go in to get it fixed the line take forever. read more

The store night manager is rude. She needs more training on how to provide service, customer service 101.

The people that work here are pretty incompetent. Food is frequently made wrong and they put beef instead of beans. When you're a vegetarian this is a big deal. Making this mistake once is understandable but it's been more than once. When you get nacho cheese, this cheap ass location fills up the container only half way. Also they can't do 2 transactions in the drive thru which is a complete lie cuz I've done this before at a Taco Bell location. The worst part is since it's privately owed corporate won't make changes. Whoever the owner is sucks and doesn't know customer service and I guess trained the workers this way too. read more

I will always love Taco Bell Taco Bell is like my love this place will never be bad to me mostly the not the natural Taco Bell tacos they are amazing same with the loaf the cinnamon twist are amazing too I love them so you should love them to read more

This particular outlet has the worst service. Biggest blunder was when they put beef in my vegetarian order. Luckily i opened the taco before it ate it. Took it to the counter to them what happened, but nobody cared. The staff is extremely indifferent and doesn't bother much about your orders. I have got wrong orders before, but i ignored those. But adding beef to a vegetarian order and not even apologising was a bit over the top. Also never go to this outlet if there is a long line outside for 'drive through' because no matter when or how much you order, they WILL make you wait for a long time. My single taco order took 45 minutes. Taco bell gives preference to drive through orders, rather than people who personally order. Also they pretty much mess up online orders. So if you're a vegetarian, please always check your order before blindly biting into it. They might just disappoint you. read more

Irresponsible employees. They delayed a lot of people's orders on a Friday evening. I got my ver small order after 30 mins and it was screwed up. They put beef in my vegetarian order. When complained there was no sorry no regret on anybody's face. Similar incident happened in the past as well. I would say avoid this place at all cost. read more

First of all Taco Bell' marketing is very good. I watch the commercial of the bi-racial couple eating and dipping their crunchwrap with some kind of sauce. I wanted to try one. I drove to the taco Bell, line was ten cars long, so I went in . I normally use my American express card ,as they give more points for using it at places like taco bell, and the transaction was declined. I tried twice ,same results. I asked the staffer who was taking my order if they no longer take American express and he said "yes". Lies. There was nothing wrong with my card. My impression: They are loosing money , so the first thing to go is paying American express for accepting their card. This has been the practice for other fast food businesses in the area. I used another card, and when i received my order, then was not given any dipping sauce. I was told that the packets by the napkins were the sauce for the meal? The food did not look like the menu or the commercial. This place should just close..... Disappointing. dont waste your money here. I wont be back. read more

Consistently gets my order wrong. I wanted chicken not beef. Don't offer alternative meats if you are going to consistently just put beef. I wanted chicken. How hard is that to get right? And I ordered on line so it wasn't a communication thing. Just read the computer and put in chicken! read more