WARNING...It's all about SERVICE! 1st- Taco Bell does not know how to wrap a taco... (see the picture)...there's a reason your shirt is stained and there's cheese all over the floorboard of your car. 2nd- It's hit-or-miss whether your taco has hot sauce on it, and packets aren't offered unless you ask for them. 3rd- They will run your debit card before they check to see if your order is completed. I ordered a Mountain dew Blast and the counterman told me their machine was broken. I said, no problem, just subtract it. He said, I can't--I already ran your card! So...I accepted a soft drink only to discover this store waters down their drinks. read more

Taco Bell - When you unwrap your taco to take a bite, it immediately leaks at the corners as shown...if you're a regular, you know exactly what I mean! - Fast Food Near Me - Wenatchee, Washington

Do not go here at all unless you want to wait for your food for 45 mins straight ! Not the best team work at all ! Had a full team and still didn't get the online order ! At least make your team good and not Sh't ! Thanks Wenatchee read more

Taco Bell - This place sucks ! Good food but sucks ! - Fast Food Near Me - Wenatchee, Washington

do not go there. customer service is shit and a $10 order takes 15 minutes. (have to do 85 characters) read more

We went through the drive through, the lady messed up our order and when we asked if we could what we ordered she said we have to go all the way back around and was very rude about it. read more

Terrible cooks. The burrito was the size of my sauce packet. No wonder it was not crowded read more

Taco Bell - Very disappointed. Burrito is the size of my sauce packet. - Fast Food Near Me - Wenatchee, Washington

The past couple of times I went to the drive through at the Wenatchee store I have been treated so rudely by a woman taking my order. She couldn't hear me and was talking over me. She messed up the order. I asked her for her name and she WOULD NOT GIVE IT! I asked for a manger and she smugly said I AM ONE OF THE MANAGERS! I asked her why she treated me that way and she said 'have a nice day and slammed the window shut'! It's the principle of customer service. I will be letting corporate know. The fellas have always been nice. read more

On July 2, 2025 I decided to go to this Taco Bell again and see if there customer serviced had changed. I started having problems with there Kiosk again and a nice associate took my order. When it came time to pay, I was going to use my E-Gift card. The associate was not sure how to manually put the E-Gift card into the register. The associate went over to his manager, to explain the situation. The women manager did NOT speak English. The women manager took my E-Gift card from the associate and walked into her office. The women manager was in her office for five minutes, then reappeared and told the associate , they could only accept this form of payment, through the App. I explained to the women manager, I did not have a smart phone, nor was it required to use the E-Gift card. The women manager continued arguing and getting mad at the associate and when I tried to talk to her, she would not listen or look at me. The associate apologized for not being able to help me. I told him I understood and it wasn't his fault. However, this women should not be a manger. ENGLISH is the first language in America! If you want to be a manager, learn English. I don't know what this women manager would do, if there was no associate there, to translate for her. I will NEVER go here again. read more

I was constantly getting ripped off on my orders. I would order a burrito and add extra ingredients which I had to pay for mind you, but everytime I was getting the original menu item no extra ingredients. I kept my receipts and asked their manager about it on multiple occasions, but she told me every time that they made the food to order, which is false. So I called Taco Bell corporate to inform them of the issue, they reimbursed me on almost every item since I still had the receipt and gave me a $50 gift card for the inconvenience. But now the manager has banned me from going back to "her" restaurant, they refuse to take my order and tell me if I do not leave they will call the cops. I haven't been back to their establishment in 4 months. I do not miss the intolerable treatment from the staff, and paying for extra items without receiving them. I strongly suggest you avoid going here, but I cannot tell you what to do. read more

Just wow, even for Taco Bell this was bad. Ordered the chicken chalupa meal and literally had one piece of chicken sour cream and lettuce on one. The other actually had chicken, but no cheese. I get it, it's taco Bell, but it's still not that hard to make sure items are made correctly read more

This T-Bell has yet to let me down. As with any other Taco Bell in the nation, everything here is pretty standard. They are fast and very efficient, especially at the drive-thru. I have never had any items missing from my order. So, that's pretty promising. And I've never been sick from my orders here, so that's a definite plus. I usually like to get the Cravings Deal for $6. This option is pretty cheap and comes with quite a few options. A taco, cinnamon twists, a chalupa crunch, a burrito, and a drink. The protein is classic Taco Bell ground beef. I recently tried the new grande Taco Bell fries. The fries are nothing special. But, they taste pretty decent with T-Bell nacho cheese and some toppings (tomatoes, sour cream, etc). Again, there's the classic Taco Bell ground beef as well. Honestly, not a lot of food for $3-$4 but it's tasty. read more

Taco Bell - Bell Grande Fries - Fast Food Near Me - Wenatchee, Washington

They have friendly and knowledgeable staff and are usually very quick. The food is delicious and affordable. read more

Taco Bell - Fast Food Near Me - Wenatchee, Washington

Turn on the Flippin heat for chrissake too cold for customers goddamnit turn on the heat it's not like the heats expensive fix your sign in the drive-through poor management fire that person read more

Drive thru open only. The staff was great. They very graciously replaced an item we thought we hadn't received, yet they remained very professional and gracious with us. read more

Taco Bell - Fast Food Near Me - Wenatchee, Washington

I would give 0 star if I could. always forgetting food, food is always stale or cold. dont always get the food i ordered. really long wait times even in the drive through. worst fast food place to go highly recommend not going to Taco Bell by Jc penny read more

Terrible service, took my order, told me the fountain drink machine was broken, I was okay with it I just wanted my meal, got to the window and they told me they didn't have my order and then when I explained the conversation I had just had with one of the employees over the intercom the employee I was talking to cut me off and told me she can't take orders at the window and told me to move along, not me or anyone that works for me will be eating there any time in the future. read more

I have visited 5 times since y'all reopened and each and every time I have had issues from missing orders and completely incorrect orders to absolutely god awful and rude customer service from management and being forced to wait in lines for 30+ mins cause they are running with bare minimum staff. I do NOT recommend anybody eat here as any establishment that supports that kind of behavior and poor professionalism does not deserve anybodys business. Safer bet to go to the combo one in East Wenatchee where they are ACTUALLY prepared to operate with good customer service. Really ridiculous read more

They forgot my 3 crunchy supreme tacos and most of my food was cold. Never got my cup for my drink and when I asked for it they were pretty rude. Don't recommend read more

It's always sticky and gross by the soda machine in the dinning area. But Service is always fast and never any mess ups on my orders, whether it's drive thru or dine in. Although the presentation of the food isn't always promising, today I got the nacho fries box with the drive thru. First off, My Doritos loco taco shell was falling apart before I even opened it. Not to mention there was hardly any meat or cheese in it, it was mostly filled with lettuce. As for the fries, they were soft and mushy, I personally like my fries crispy. And The season on those fries was powerful, too much for my liking. Let's just say that was my last time buying those fries. Not to mention the service with my cashier was unpleasant and unpersonable. Perhaps having a bad day, but it was clear she was unhappy. Also the road in the drive thru seriously needs to be repaired. read more

I waited for about 30 mins for the order and it turns out they cancelled our order. They took long and didn't really do anything about it. There were about 8 people working too. Would Not recommend!!!! read more

Seems to me, many more times than not, my order is incorrect in the bag. Not realizing till after driving away. I haven't gone in a long time due to this. So i decided to go just because. Nothing has changed. Items that were ordered supreme were either not at all, or halfway supreme. Unless something changes, i'm done with taco bell for a long while longer. Also, see picture of their Mexican pizza. Does that even look appetizing to you? read more

Taco Bell - "Mexican pizza" - Fast Food Near Me - Wenatchee, Washington

Just left Taco Bell for the last time. They can't seem to get an order correct. This is third time that our order has been wrong. You think you have everything but nothing inside is what it says it was. I have had enough. read more

I asked for 9 sauces 3 of each flavor and I literally got none. It's only my receipt 3x each but in the bag was only my food. I'm disspaikted I didn't get my sauces. read more

Thank you for being open so late at night when I get off my swing shift! I really appreciate it! XOXOX ~Angela read more

Taco Bell - Fast Food Near Me - Wenatchee, Washington

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While a lot of Taco bell food is simply slop containing mystery meat rated unsuitable for human consumption, the AM Crunch wrap is actually pretty tasty, easy to hold in one hand and eat, and doesn't cost an arm and a leg. (although you can't discount the possibility it might contain one or the other.) I stopped eating at Taco bell a long time ago in an effort to be more proactive with my diet and actually eat food meant for humans but I have to admit the AM Crunch wrap has me back on the rare occasion my stomach over rules my brain. read more

Whenever its late at night and everything else is closed down, Taco Bell hits the spot! Thank you for being consistent throughout all my experiences! Even Wenatchee, WA can't hold you down! Big ups! read more

One of the worst Taco Bell's I have ever been to. I ordered 1 bean burrito with extra onions and sour cream and 3 taco Supreme. Some how they lost my order and also the customer behind me. Twice they said our orders would be right up and yet 3 others after us got their orders before we did. It took more than 15 minutes to get my order. I will not be going back to this restaurant again. Truly bad service. Not even a we are sorry you had to wait so long. No recommendations for this place. Pick some other place to get your Mexican fast food. read more

They only get the order right maybe half the time! The queso was 1/3 full for the chips, burritos were missing key ingredients. You always have to double check your order! One of the worst Taco Bell's I have been to. Go to Taco Time or El Rinchonsito instead. They only get the order right maybe half the time! The queso was 1/3 full for the chips, burritos were missing key ingredients. You always have to double check your order! One of the worst Taco Bell's I have been to. Go to Taco Time or El Rinchonsito instead. Once again I went back and they didn't give me the Rattlesnake fries that I ordered instead I drove away with a burrito instead. Of course I took a chance by not checking and it backfired. Also they ask you multiple times if you need hot sauce and you still have to ask for it at the end. Not sure how management trains these people but they need a lesson in training, efficiently, and getting it right the first time. read more

We waited at the counter just to be told we had to place our order at the kiosk. Only problem is, the kiosk doesn't offer everything on the menu. (The last time this happened the employee tried to use the kiosk to place our order and they couldn't even do it.) So after trying to use the kiosk we had to tell the employee that the kiosk didn't have the menu items we wanted. The employee said "ok I guess I have time to take your order." Then our tacos had beef in them even though we requested beans instead. Then the person who took our order gave us medium cups instead of large. Apparently they were out of large cups but we weren't told they were out. The only reason I gave it two stars is because the employee gave us an extra cup apparently to make up for the lack of large cups. I would suggest you pay an employee to take care of customers at the counter. Not everyone can operate a kiosk and the kiosks don't even have everything on the menu. Poor customer service and poor implementation of what could be a good idea (the kiosk). Typical Taco Bell let down. read more

They forget half the order every time we go there. They also don't leave a receipt so when we go back, they do not give us the food that they forgot. Would not recommend the wenatchee taco bell at all. Go somewhere with some decent workers instead of wasting your time and money. :) read more

We ordered some food tonight via uber eats , waited about 20 min ,(watching the progress on the app and it said the order was canceled) We called up trying tti see why& the manager ( MANNY) says they're all out of food & when askedwhy they took our order if they had no food he got really rude and said " Thats my fucking business " and hung up. We then ordered the same thing directly & had no problem wth the order. Drove up , got our food without anymore problems. Before we left we asked about it and asked to speak to him about it. The girl went back for a min before saying he was too busy to come to the window. There were 3 people working and we were the only people there. I have NEVER seen a more unprofessional, disrespectful, asshole of a manager in my entire life. I love Taco bell & it's upsetting i will have to drive further now to avoidClassic Taco being treated like garbage. FIOD IS TOLERABLE BUT MANNY THE MANAGER IS A HORRIBLE MANAGER AND I DO NOT RECOMMEND IT FOR THAT REASON ALONE!) read more

OK, I know this is Taco Bell, but WTH. This is my quicky meal since I can eat the bean burrito while driving, but since they have remodeled this place the food sucks. It meat is very greasy and drips out of anything you order. They can't wrap a burrito properly, all the stuffing falls out the bottom because its open. And, they drown the nachos in cheese. How about adding a little more meat and beans? But, the worst thing of all is that they can't seem to get the orders straight. I recently ordered a burrito supreme meal, no sour cream. The burrito supreme has never had onions so I don't worry about telling them not to put any in. My burrito had so many onions in it it was inedible and all the stuffing was falling out the bottom as I bit into it. I took it back to them and they remade it for me, no questions asked. When I got it back it was brimming with sour cream, which it was not supposed to have. I re-wrapped it, put it in the bag and gave it to the girl at the register. When she took it I said "nice try, maybe next time, this was the second attempt". I walked out. This is not the first time this has happened. I've had to drive back to have them correct my order when they've gotten it wrong or forgotten to put something in. I wish there was another one in the area. read more

Tried the new Cantina Bowl yesterday. I'm a fan. Lots of good veggies and tasty light flavors.

drive through shouldn't take so damn long stopped going here because it takes 30 minutes if there's more then 2 cars smh

Absolute horrible service ordered tacos and received burritos and would not fix the order not willing to help and super rude I will take my business elsewhere!!! read more

Took 25 minutes before I went to the front and asked for my food, they couldn't find my order so I provided the receipt. Food came out shortly after but poorly made. Worst $7 of my life read more

Came here today for some lunch. After I paid, the guy at the window shorted me 5$ in change. In his defense he did give me the 5$ he owed me. However, when I got home about 10 minutes later, I noticed that they didn't give me a good portion of my order. They weren't busy. Only 2-3 cars in the lot and I was the only car in the drive thru. read more

This Taco Bell kicks ass. Always fast, never has gotten my order wrong and ever delicious.

The food is good, they never really make mistakes with my orders & if they do they fix it right away. The issue I have is with some employees there are very rude. most times at the drive through I get this girl who always seems to have something bothering her, she's super rude to customers who literally don't do anything to her- which is why I avoid the drive through now. Employees argue with each other constantly while people can clearly hear it which is very unprofessional. An older woman, I'm not sure if she's the manager or something is very rude as well, she's always yelling at other employees. They're not very good with keeping eating areas clean- I almost always have to clean my table. Overall the service is okay. They can definitely be more professional & not being out their anger on customers. I haven't gone in a few months and I mostly try to avoid doing so unless I have cravings for a freezer or something. read more

Went there and ordered the Naked Chicken meal and some chalupas thru the drive thru. When I got home the naked chicken was missing and all of the chalupas and Doritos taco was crammed in the bag. The taco was soggy beyond recognition. When I called the store they wanted me to bring it all back....that sort of defeats the purpose of the convenience of drive thru. The manager was very rude and explained that new owners will only let him replace the naked chicken. I never went back to get my chicken I figure they need the $ more than me. I will no longer go to Taco Bell. read more

The worker was rude, we had hair in our meat. The food was poorly made, it was cold and soggy. The restaurant was dirty, the ground was sticky. They did not wash their hands, and my friend got food poisoning. read more