We had an issue with our van A/C. The owner Thomas got involved and resolved the issue and we are…read moreextremely happy with the results.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

Always super quick and convenient! Service members are knowledgeable and friendly without being…read moreoverly pushy on products/services. I like how they show your filters, fluids, etc. so you know the jobs been done. It can be a bit pricey, but worth the ability to stay in the car with toddlers!

The staff at this location is so nice and chill. I never have any issues at this location. They…read morerecommend necessary services and I'm always in and out. Never a long wait. They also always offer coupons so you basically get a good value for the cost.

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Came in for an oil change after work today, the 3 guys working were awesome! Was greeted by Jacob…read morewho was great made me feel super welcome even though it was getting a little close to closing. The other guys, Wylie and another who I never caught his name, were great and speedy. I think I was only there for 10 minutes maybe less. They even told me my windshield wiper was installed incorrectly by a different location and they replaced it for free! They were very transparent, very kind, all around great guys working there today I would definitely choose to come her over another Jiffy Lube location. I paid $87 (after a $26 off coupon) for a synthetic change and to add some coolant which he showed me was a little low. Overall a great value considering what everyone is charging these days.

Nico was a very attentive and fantastic person to work with. In a works where customer service…read moreseems to be gone, this guy made me feel like he cared about me, my car and doing it without appearing to sell me something. The world needs more Nico's.

Ron helped us out with my son's car getting brakes done and doing an engine light check. he was…read morevery knowledgeable and helpful in so many ways. I truly appreciated his efforts and honesty.

What a joke! Terrible customer service. Made two appointments this weekend because I had a flat…read more They cancelled both 20 minutes before because they didn't have that appointment slot available. Maybe don't have them on your website then? Maybe just close if you don't want customers. Would never recommend.

Buyer beware..... I…read morehad a very frustrating experience with AAMCO Transmissions and Total Car Care. I originally brought my vehicle in for simple preventative maintenance just a transmission flush and there were no shifting issues beforehand. After getting the car back, we immediately noticed the transmission was shifting worse than before. It was clearly not operating correctly, which was extremely concerning considering it had no problems prior to the service. No tow service was offered, I had to pay out of pocket. Communication throughout this process was also very poor. Amy at AAMCO was the only person I ever spoke with, and I had to initiate every call myself. I was never proactively updated. I was told the GM would reach out, but as of today, I still have not received a call. The vehicle was dropped off Monday morning, no one called, I called and was told to call back in the AM. Called the next day multiple times with no updates available. Finally called at 11am Tuesday, was told give her 20-45 minutes. 2 hours went by and I called back and was told there was an issue. Thats when I was told it would cost $2,300 just to diagnose the issue. They told us that the vehicle started throwing codes as they pulled it into the bay. No codes or weird shifting before taking it there the first time. The first invoice states everything looks great, fluid, no codes and run great. The second invoice is where they call out these codes and from there is where it was the deny, deny, deny game. At that point, we decided to tow the vehicle to a dealership for a second opinion. They informed us that the transmission was completely done and would need to be replaced at a cost of $7,600. Going in for routine maintenance and ending up with a failed transmission is unacceptable. Then being asked to pay thousands more just for a diagnosis, along with the lack of communication, made the situation even worse. The poor customer experience and lack of empathy throughout this process has led me to never want to use AAMCO again. I suggest choosing a different shop. AAMCO is not a local small business, and based on my experience, it felt like they cared more about getting paid than what actually happens to your car.

Amy was absolutely amazing getting my daughter's issues assessed and taken care of right away. I…read moreappreciate everybody's transparency and honesty throughout the entire situation. I would highly recommend this business, they care about their customers.

Came in on 12/26/19 @ 7:30am…read more We previously had a valve extender put on our RV and the guy who put it on did it incorrectly. Like, he used electrical tape. It basically was causing the tire to leak. Came here early in hopes we could get it resolved as we are on a Cross Country trip from San Francisco to Florida and we had my car in tow. A guy with a brand and small pony tail was incredibly helpful and helped us resolve our issue. Thanks to him we could safely travel without worrying about breaking down our in the open road. We were in and out in 15 minutes

Booked online for a ac repair at noon. Received a email confirmation that appointment was moved to…read more11am I thought great maybe they have it together now since I saw all the bad review. Get there after driving 20 miles each way walk in and the guy says I was just about to email you we only have one ac tech on Sunday and it probably won't be done today. So the question becomes why would you not know your workforce on duty? Why should you book it even earlier than the original appointment only to not be able to do it. Then when I walk in say I was about to email you 10 min before the appointment to tell me all of this . Place was good years ago when it was a fletcher not now the reviews are true I guess only Firestone I trust is rual and baseline they have there stuff together

Driving my sons to school one morning I stopped to get cash for their lunches at the ATM and my…read moredrivers side window got stuck in the down position. The motor crashed. I went to one repair shop and they couldn't get me in for a few days. It would not be safe to leave my vehicle open so I needed it fixed right away. I searched for someplace close by and came across Affordable Automotive Repair. I gave them a call and they said they could get me in right away. Tim was fantastic and friendly. Gave me a quote before the work was done. It was reasonable. My window works great now! However the reason for my top notch review is the customer service I received. I received a text message thanking me for my visit and that they appreciate my business. I received a follow up text a month or so later asking how my vehicle was running and to make sure everything was still good. This blew me away! I've never had a business follow up like that before. It is refreshing to know that a business values its customers this way. I will be taking my vehicle back for any needs it may have.

This place is absolutely the best in the valley, the staff is super respectful, caring, and…read moreextremely trustworthy. I've never been to an auto shop that's made me feel so comfortable and explains everything very thoroughly!!