Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

I have been taking my car to Clevehill auto for many years now. Their customer service is the best…read more I recently needed front brakes and the quote they gave me was wonderful. I checked with family & friends, and they all agreed the price was very reasonable. Anytime I need them they are there and do a great job. I won't go anywhere else. I appreciate that they are honest with me and go the extra mile for me!

Highly recommend if you are in need of service for your vehicle. They were very friendly when I…read morecalled and were able to get me in for service quickly. I only had a safety inspection done but would go back if I needed any other work done because their staff is great!

Had my car service for oil change etc and replace a burned out light. Joe came from the back and…read moretold me that the light is fine and doesn't need replacing.(save $) and he told me a needed my license plate bulbs changed, he did that. ( saving me from a ticket.) thank you. This is the type of person you need working on your car. I will be back in 3000 miles or 3 month which ever comes first. Oh the car is running great.

Happy to have found a talented, fair, independently owned auto mechanic. We have been using…read moreUltimate for a few years, for a couple cars, initially brought in by the "Check Engine light on?" sign in the window. Always a great thing to stumble upon a good thing! Definitely happy to no longer rely on dealers or chains!

Ran over a screw a couple of days ago and as a result, my tire had a slow leak . Didn't want it to…read moreget worse , so I called this auto service place on the recommendation of a friend . They got me in right away and repaired it in 10 minutes . $25 well spent and now I will keep them in mind for other repairs .

Been coming here for years and they are fantastic everyone is very friendly and and helpful. Ive…read morehad a lot of repairs to my van and they are decent priced.

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

I had thought I made an appointment on their website for today at their Niagara Falls Blvd…read more location, but when I arrived they had no information about it. I never did get an email verification. They took me right away though! Oil change and NYS inspection. I was out of there in less than an hour even though their lot was full with cars. I even expected to hear that I would need brakes, but I passed the inspection with no issues. Good to hear since I'm driving to Rochester tomorrow. They were friendly and professional as well as efficient! I will be back!

We had a misunderstanding about pricing, but Chris called to make it better for us. They're nice…read moreenough and I think they do a good job. They send out coupons that are a really good deal.