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    Ten Minute Oil Change

    1.4 (16 reviews)
    Closed 8:00 am - 6:00 pm

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    Oil changes

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    Speedy's Auto Repair

    Speedy's Auto Repair

    3.7
    (21 reviews)

    I came in for a diagnostic test because my car was having ongoing issues, and the staff were…read moreextremely helpful in troubleshooting the problem. They took the time to explain what was going on and provided valuable information I really appreciated. Great service and very knowledgeable--I highly recommend this place!

    BE CAREFUL! No accountability for mistakes (PROVEN MISTAKES) and can get very disrespectful…read more The service at this repair shop has really gone downhill. I used to love and rave about this place--I brought three or more cars here to get service. But after my recent experiences, I'll have to find another shop. I've been dealing with the same issue for 2-3 months, yet they kept "finding" other areas to fix instead of addressing the actual problem. The phone representative has been completely disrespectful the last two days. I had my throttle bodies replaced, only to find out later that the wrong parts were installed. After going back and forth with Speedy's, paying for tows and Ubers just to get around, I finally had my car towed to the dealership on June 3rd. The dealership confirmed that Speedy's installed the incorrect part, which ended up costing me around $250. When I called the warranty company, they told me that Speedy's reported having used the correct part. I called Speedy's to follow up on June 6th, and the representative immediately got an attitude, saying, "I can fix the cable to prove a point." I explained that the dealership had already fixed a loose cable but the bigger issue was the incorrect parts. He claimed he had already ordered and received the correct parts and was ready to install them. However, when I called again on Monday, June 9th for an update, I was told they were still waiting on parts. When I brought up his earlier statement, he started yelling at me. I asked him to stop yelling, and he hung up on me. I will not work with a shop that treats the customers like this. I will be following up with legal actions. If I could use my warranty at a different shop, I would--but because of their mistake, I either have to continue dealing with them or pay out of pocket. I'm totally dissatisfied and disappointed in how far this shop has declined.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.9
    (24 reviews)

    The service at this Firestone is the BEST!!! Markeit is a great manager. He goes above and beyond…read moreto make sure your vehicle is running properly. His expertise is always greatly appreciated and his staff is amazing too.

    Beware of This Location Please be advised regarding this…read moreparticular location. As a loyal Firestone customer, I have observed that the demeanor, indecorous behavior, and leadership of the manager, "Markeit," appear to influence the staff. Only one employee, who was NOT part of management, expressed concern about an error and made efforts to resolve the issues while ensuring the customer was informed about the steps and actions taken, but most importantly satisfied. My visit was for a scheduled oil change. This vehicle has previously been serviced at the Firestone "Allen" location without incident. The initial concern arose when I was quoted a higher price than I had paid at the "Allen" location. A second concern was raised when I was informed that the price difference was due to the higher cost of the oil filter at this location, as they do not typically stock this filter and do not frequently service this type of vehicle. A third concern emerged when I inquired whether they extract oil from the topside of the vehicle, as is done at the "Allen" shop, and was informed that they remove the undercarriage to drain the oil. I stated that I had not previously observed the undercarriage being removed on my vehicle type. However, I acknowledged it was possible, and I conveyed my concern about the proper execution of this procedure. I informed the clerk of an upcoming trip and my inability to secure an appointment at the "Allen" location. Despite trying to make reservations there, I agreed to proceed, considering it to be a routine oil change. An individual who appeared to lack professionalism, training, and preparedness was assigned to perform the oil change on an Audi A7. This individual exhibited unprofessional conduct by giving the middle finger while working on the vehicle (I'm not sure if it was directed at me, but it was done in plain sight) rather than focusing on demonstrating competence for the assigned task. My vehicle was completed approximately five minutes before closing. The technician failed to replace the oil change sticker, reset the oil change intervals in the system, or verify the oil levels. I requested the sticker and personally completed the other two items as the staff closed the store and departed. Shortly after driving away, I accelerated and heard a loud scraping and tapping noise. Upon pulling over, I observed the undercarriage dragging on the ground. The technician assigned to my vehicle failed to correctly reinstall the undercarriage, which resulted in it dragging on the ground and necessitating replacement. Furthermore, upon inspection the next morning at Firestone, it was found that all bolts had not been properly replaced or accounted for, and the oil pan exhibited a leak from the drain plug, requiring replacement. Additionally, the manager (Markeit) at this location appears to lack both managerial competence and adequate customer service skills when interacting with clients. Upon my request for a manager, two individuals were present behind the desk. One individual repeated, "You're looking for a manager," and directed his gaze toward the other individual (Markeit). Markeit did not acknowledge me visually or verbally. After approximately five minutes, he stated, "What's your phone number?" and provided no further interaction. It wasn't until I addressed Markeit's behavior and unprofessionalism that he admitted he had neglected his duties as a manager. At this point, they were ordering parts, and this issue remains unresolved. I was there this morning from 8 a.m. until 12:20 p.m. waiting on a part the manager ordered, and I was told it would be about 20 minutes before it arrived. After 45 minutes passed, I asked the clerk if he could check on the part for me, only to call and check on it another hour and thirty minutes later at my third request. He was informed that the part we were waiting on was not supposed to be delivered until Tuesday of next week. This was another error by the manager, Markeit. The employee requested that the part be delivered today, and another 45 minutes to an hour passed before the part arrived. The repairs to my vehicle are still not complete at this time. As a result of their negligence, I was unable to participate in a scheduled trip, and I will seek full reimbursement from Firestone.

    Ten Minute Oil Change - oilchange - Updated July 2026

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