As a follow-up to a review I posted not long ago, I returned here with another of my vehicles…read more.. The front suspension of my old Sonata had been making a variety of noises for a while; I took it to this Brakes Plus (Indian School and Jackrabbit) to have it checked out. They determined the problems were control arms and ball joints. They expeditiously repaired these, and so now -- no more squeaky front end noises! Yes! Silence is golden, right? I've been patronizing Brakes Plus and this particular location for a number of years because (1) the parts and labor charges are always reasonable (2) they apprise me of other issues I need to be aware of without any pushy up-sale techniques, and (3) everyone I've encountered at this business falls in the category of "good people". Specific kudos going from me to Rose and David, who always take good care of me in ways like offering coupon discounts without my even asking and ensuring warranties on parts are honored -- again without my asking. Always pleasant and considerate, these two. So, bottom line don't hesitate to take your vehicle to these folks to have issues diagnosed and repaired. They work on a lot more stuff than just brakes, so give them a call to see if they handle whatever repair you're looking for. My last review I remarked I'd give them a 5 star review if the rate on oil changes were more competitive, and I found that their rates are actually quite competitive, especially when you use the coupon discount you can find by going to their website. No complaints here!

I called on a Tues to see if they could see why my car stuttered when I accelerated. They said they…read morecould do a diagnostic and to bring the car in wed morning at 8. I checked in Wed morning and was told they would look at it. All info about the car was provided. They called that afternoon and said their technician was out and will look at it Thursday morning. Friday morning they called and said they don't work on hybrids! So now I have lost 2+ days without a car. So if they can't do the work then don't waste my time! I won't make this mistake again!

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

Such an easy reliable car wash! Ryan was awesome and very helpful. I come here weekly!read more

Let me start by saying I started my conversation with the General Manager Dakota Blanco by saying…read moreplease give me the same service you would give your Mother and he did just that! Dakota did not try to upsell me on anything, gave me a coupon off without asking, explained everything that was done in detail, advised my filters were still in great shape (usually I have felt pushed to replace even when not needed at other places) I was given a free car wash coupon good for up to a year, my service was completed so fast and once I paid I turned and my car was backed up waiting with the car door open. I paid and left with these flowers. This was above and beyond in my book and I will be a repeat customer in the future! Thank you Dakota for exceptional customer service, appreciate you! Wendy

What to give a shout out to Scott's German Auto Repair! First time visitor but wll be a long time…read morepatron to their business. I had recently purchased a used 2023 BMW X5 from Colorado online out of state buyer, and had the PPI done by, you guess it, Scott's of Greeley Colorado who have an awesome staff who helped me with the inspection which helped me make a decision to purchase a unicorn X5. Now I recently put new tires on since receiving the X5 via transport from Colorado and had Scotts German Auto Repair in Peoria do the alignment and overall inspection of the vehicle to start my new life as a proud owner of the BMW X5. None of this couldnt be possible without the confidence driven by the Scott's Automotive staff in both Colorado and here in Peoria that they instilled. Adrian who navigates the service portion provided me with a full understanding of what they do and who they went about taking my X5 in and what to expect. They have an out of the box approach to customer service that you will not find anywhere else, and anyone that has a German product should feel confident that they at Scotts of Peoria will help you at every turn, they are just that good at what they do and how they approach you as a customer. You may think this is a gimic, believe me, I know customer service and world class service, Scott's may not be perfect at times but they have the aptituted and devotion to helping us the customer to the best of what they have to offer without compromise. Thanks Adrian I do appreciate you and your team, thank you for all you do at Scott's in making me feel like I matter. Mike M a native of 60 plus years of Glendale, Arizona

I made appointment with them 2 weeks ago and the guy who answered my phone and make an appointment…read morefor me he asked me all the questions about my car your model and what's wrong with it and I answer him and I ask him specifically do you work on this kind of cards they say yes Then when I show up this morning to my appointment, Monday, April 27 at 8 am They told me they don't remember they spoke to me about this car because they don't work on this kind of cars I don't know how you guys going to get respect from Customer if you don't know what you're doing Time is value I will not recommend you to anybody and to everybody looking for a mechanic. Make sure you do your search before you go there. It's really not good for Customer Service

I recently moved here from California and shortly after arriving my AC went out, which is the last…read morething you want to deal with in this heat. I brought my car into Brakes Plus and was greeted by Mark, who was very welcoming and professional from the start. Originally I was quoted for one issue, but after taking a deeper look they found out the problem was actually bigger and that the compressor needed to be replaced. Even though it turned out to be a larger repair than expected, the team did a great job explaining everything clearly and keeping me informed. When I came back to pick up my car, Mark happened to be out of the office, but David stepped in and took great care of me. Both of them were exceptional and made sure the whole process went smoothly. The communication throughout the entire experience was excellent, and the mechanics clearly knew what they were doing. My AC is now blowing colder than it ever has before and the car feels great. Big shout out to David and Mark for going above and beyond to make sure I was taken care of. I'll definitely be coming back here in the future.

My experience with Brakes Plus located at Village of Prasada, Surprise Arizona was wonderful. I…read moregive Howard 5 stars +++++...for taking care of me and my car AC unit! Thank you so much for everything. I will be returning as needed for car maintenance.

Respectful, patient and efficient. They were able to have my car diagnosed, fixed, tested and ready…read morein one day for multiple services. Any additional problems that were found were explained to me clearly. The price paid was reasonable for the services done. Will absolutely be returning

Update to my previous post about the Jeep I replaced the…read morecatalytic converter myself. I put new spark plugs in it just for the fun of it. I did not change the oil nor did I change the battery. I passed my emissions test at a minimum cost plus my labor.

First time visiting a big brand tire - Brought in a battery…read moreto replace it before a trip to LA as it was at 45% left didn't wanna chance it We went to oreillys and they referred us to this spot. Service was great! They only charged $30 for a battery swap & gave us a card for a free oil change! We were in and out quick Thanks big brand! Highly recommend

We had a fleet account at this location for our 10 truck fleet. So on May 15th one of my trucks…read morehad a pair of Cooper Discover AT3 10 ply tires that were only 16 months old, that blew out on the 101 freeway. I took it into see about a warrantied replacement. And the cocky guy behind the counter got on the computer without wanting to see the vehicle or the tire, and said a new tire is $300. When I asked about the warranty he said you don't have a warranty, which was funny bc he just explained in detail their 3-5 year warranty for a set of tires to the customer ahead of me in line. When he gave me the price I chuckled and said that's the price for a brand new tire, isn't it under a manufacture warranty bc tires don't blowout after a year? He didn't want to discuss the warranty at all, he had a take it or leave it attitude and I said wtf, he told me I can't talk to him that way and ordered me to leave the store. At this point, I said well you just earned yourself a bad review on all platforms, and raised my phone to take his picture and he literally ran away from me and hid in the office. As I exited, I announced to the lobby that he had just lost a fleet account. Within an hour the same guy called me and tried to get me to come back and work out something. I told him that he had some nerve calling me after the way he treated me and that I didn't want those tires back on my truck if they were free bc I had lost faith in the tire brand after the blowout. I moved our fleet account over to Discount afterwards. It's a shame bc we really liked the previous manager, this guy had the nerve to even bad mouth him to us, "he sucked, we got rid of him," he told my father. Please see my attached photos.

I attempted to contact the shop directly before I came to do a rating, I got a response weeks after…read moreI reach out to them, and I haven't heard anything back since then. I am not satisfied with the service I received. When I initially took my vehicle to you on December 4th, my check engine light was on and my radiator fluid was leaking. I advised I only wanted the issue that led to my check engine light and leak to be fixed because that's all I could afford at the time. I was told it was the cause was the Intake Manifold Gasket. The total came to $5005.22 I got a call saying my vehicle was ready and I picked it up on December 17th (8 days after drop-off). I was told to check engine light was still on and they're not sure why, but they drove the car and everything is fine. I drove my car to enterprise to drop my rental back off and then to the grocery store. While on the freeway, to the grocery store, the car shut off. The coolant and engine overheating warming lights came on. (The issue I just paid $5005.02). I called your shop twice and no answer and then I sent an email. December 18th I received a call back and was advised they will come to my house and pick my truck back up. Two men came and picked my truck up. I got a call December 19th. Stating it was now the heat module management/unit that needed to be replaced which came out to another $1078.54. My car was picked up December 18. I did not receive my car back until January 7th. I was told twice before this date that I was going to get my car back. I ended up having to spend $726 for a rental car. My issue is I had to pay $2000 just to get my car taken apart and I wanted whatever the major issue was to be fixed. According to you, it was the intake manifold gasket, nothing else. The fact that I paid $2000 and the heat module management/unit was not identified as needing to be fixed/replaced, I feel like I got extorted. My car was not a priority even after I said I had a rental car, my car was at your shop for 23 days in total. January 7th, 2026 I picked my car up and I have been doing minimal driving. January 10th the check engine light is back on again. (The issue I just paid a total of $6083.56). Not including rental cars charges of $726. At this point I do not want to take my truck back because it is apparent and I mean no disrespect that your shop does not know how to fix my vehicle. I would like some of my money back.

I stopped i to get my tire checked. The guys there where amazing and very helpful....the service…read morethey give is amazing so if u ever need ur car don I highly recommend